Diamond Certified Company Report

E.G. Electrical Services

Diamond Certified Company Report

E.G. Electrical Services

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 229 VERIFIED CUSTOMERS i

John M.

VERIFIED E.G. Electrical Services CUSTOMER

1 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

Edward was very knowledgeable and kind. He knows his stuff.

I liked his knowledge the best. We felt safe using him.

James C.

VERIFIED E.G. Electrical Services CUSTOMER

2 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're professional, helpful, timely, and thorough.

I like how they dealt with me as a customer. The owner was exceptionally courteous, direct, and prompt. He explained everything to me, and I liked that.

Marilyn T.

VERIFIED E.G. Electrical Services CUSTOMER

3 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

He was honest, reliable, and on time. He did the work as he said he would. He was great.

I liked his reliability the best.

Read All 229 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

E .G. Electrical Services offers full-service electrical work to residential, commercial and industrial clients in Santa Clara County. Some of the company’s services include upgrades of single phase and three phase systems (up to 600 volts); lighting layout, design and installation; specialty circuits; back-up generators; and general troubleshooting and repairs.

Owner Edward Gorginian says E.G. Electrical Services’ goal is to address every detail of electrical projects and exceed its clients’ expectations. Mr. Gorginian entered the electrical trade in 1988, working for his father’s business before studying electrical technology in Pasadena. Among his qualifications are electrical inspector certifications through the International Code Council (ICC) and the International Association of Electrical Inspectors (IAEI). 

Mr. Gorginian says he provides personal service for every project, from start to finish. He believes this centralized approach to doing business makes E.G. Electrical Services’ customers more comfortable with the electrical repair process, because they can always come directly to him if a problem occurs.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON E.G. Electrical Services

COMPANY CONTACT
Service AREA

Santa Clara County
San Jose
Sunnyvale
Santa Clara
Mountain View
Milpitas
Palo Alto
Cupertino
Gilroy
Campbell

SERVICES PERFORMED

Electrical Vehicle Charging Stations
Full Electrical Service for Commercial, Industrial, Residential
Single Phase and Three Phase Systems (Up to 600 Volts)
Lighting Layout/Design and Installation
Service Upgrades
Kitchen and Bathroom Electrical
Specialty Circuits (Tesla, Toyota, Nissan, BMW)
Back-up Generators
Troubleshooting and Repair

BRANDS Supported
  • Square D

DIAMOND CERTIFIED RESEARCHED ARTICLES ON E.G. Electrical Services

Company Profile

E .G. Electrical Services offers full-service electrical work to residential, commercial and industrial clients in Santa Clara County. Some of the company’s services include upgrades of single phase and three phase systems (up to 600 volts); lighting layout, design and installation; specialty circuits; back-up generators; and general troubleshooting and repairs.

Owner Edward Gorginian says E.G. Electrical Services’ goal is to address every detail of electrical projects and exceed its clients’ expectations. Mr. Gorginian entered the electrical trade in 1988, working for his father’s business before studying electrical technology in Pasadena. Among his qualifications are electrical inspector certifications through the International Code Council (ICC) and the International Association of Electrical Inspectors (IAEI). 

Mr. Gorginian says he provides personal service for every project, from start to finish. He believes this centralized approach to doing business makes E.G. Electrical Services’ customers more comfortable with the electrical repair process, because they can always come directly to him if a problem occurs.

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Company Philosophy

"We strive to keep our clients satisfied by providing excellent electrical work that ensures safety and keeps systems running efficiently. We try to always exceed their expectations by providing prompt, clean service and knowledgeable advice that can help them avoid future problems. We provide true customer service in every sense, and we treat each client the way they deserve to be treated. Customer satisfaction isn't an act for us, it's a habit."

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Comparative Summary

E.G. Electrical Services, Inc. is a full-service electrical contractor that serves residential, commercial and industrial clients in Santa Clara County. The company’s services include interior and exterior lighting design and installation; appliance hookups; emergency back-up generator installation; electrical system upgrades; voice, data and video cabling; and emergency electrical troubleshooting.

Owner Edward Gorginian says his 15 years of electrical contracting experience allow him to approach each job individually. “I understand that each client has different requirements and constraints, so I interview them before the job starts to determine their exact needs. Then, I design an electrical or lighting system to meet those needs.”

E.G. Electrical Services’ electrical systems are designed to anticipate clients’ future needs to reduce upgrade costs. “I always install additional circuits when I do a panel upgrade,” says Mr. Gorginian. “If a client needs to add an additional load, the system is ready for it.”

When he finishes a job, Mr. Gorginian always follows up to ensure the client is satisfied. “If I’ve used a subcontractor, such as a stucco repair person to repair the walls after the electrical work, I always visit the site again to ensure the job was done properly,” he says. “When I take on a project, I take on all the responsibility.”

In addition to running his business and caring for his clients, Mr. Gorginian teaches electrical classes at San Jose City College and the Central County Occupational Center (CCOC), training a new generation of electricians, contractors, building inspectors and architects.

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Industry Info

You can never be too careful when it comes to household electrical safety. “If a light is flickering, for example, there’s probably a loose connection on the circuit, which can lead to an electrical fire,” cautions Edward Gorginian, owner of E.G. Electrical Services, Inc. in Campbell. Mr. Gorginian also urges homeowners to frequently check their electrical panels. “Older panels manufactured by Federal Pacific or Zinsco have breakers that tend to not trip when overloaded. Those should be replaced by better quality panels.”

Periodic “electrical safety” checks around your home can prevent accidents and avoid costly repairs. Consider the following as a starting point:

• Repair or replace frayed, damaged or broken electrical cords.
• Ensure electrical cords aren’t under rugs or otherwise hidden.
• Avoid using extension cords. If necessary, use only 3-pronged cords.
• Never replace an old fuse with one of higher amperage.
• Ensure your home’s exterior is well-lit with sensor lighting on your garage, front porch and rear entry.
• Replace bad light bulbs. Be sure to use the correct wattage for the fixture (usually indicated by a wattage sticker on the base of the lamp socket).
• Repair or replace appliances that are broken or not operating correctly (if they make an unusual noise or emit a burning smell).
• Check outlets to ensure they’re not overloaded and cover those not in use.
• Test smoke alarms and replace their batteries if necessary.

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Frequently Asked Questions

Q: Do you handle lighting design?

A: Yes, I do lighting design and installation.

Q: Do you provide service outside Santa Clara County?

A: Sometimes. It depends on the job.

Q: Do you use Green products?

A: If a Green alternative is available, I’ll use it. I do a lot of LED lighting and Green exhaust and ventilation fans.

Q: Do you do industrial and commercial work?

A: Yes, I’m licensed to work on projects up to 600 volts. I do three-phase electrical work for machinery hookups, large motors and commercial lighting.

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SELECTED PHOTOS FROM E.G. Electrical Services

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E.G. Electrical Services WEBSITE AND EXTERNAL FEED
  • E.G. Electrical Services SOCIAL MEDIA FEEDS
COMPANY WEBSITE
www.egelectrical.net
Diamond Certified RATINGS ON E.G. Electrical Services
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 229 VERIFIED CUSTOMERS i
E.G. Electrical Services : Average 9.4 out of 10 based on 229 unique customer surveys of customer satisfaction.

John M.

VERIFIED E.G. Electrical Services CUSTOMER

1 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

Edward was very knowledgeable and kind. He knows his stuff.

I liked his knowledge the best. We felt safe using him.

James C.

VERIFIED E.G. Electrical Services CUSTOMER

2 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're professional, helpful, timely, and thorough.

I like how they dealt with me as a customer. The owner was exceptionally courteous, direct, and prompt. He explained everything to me, and I liked that.

Marilyn T.

VERIFIED E.G. Electrical Services CUSTOMER

3 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

He was honest, reliable, and on time. He did the work as he said he would. He was great.

I liked his reliability the best.

Daniel Y.

VERIFIED E.G. Electrical Services CUSTOMER

4 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're prompt, there are no issues, and they clean up after themselves.

The prices were very fair.

Kent D.

VERIFIED E.G. Electrical Services CUSTOMER

5 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are professional and ethical.

His honesty was my favorite thing.

Cathy C.

VERIFIED E.G. Electrical Services CUSTOMER

6 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very thorough and helpful. He thinks outside the box.

I like his knowledge and flexibility.

Cathy C.

VERIFIED E.G. Electrical Services CUSTOMER

7 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were reliable, dependable, and they seem to be trustworthy.

He seemed trustworthy.

Mary R.

VERIFIED E.G. Electrical Services CUSTOMER

8 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

Edward is one of those people with the highest sense of integrity, that was clear from working with him.

Edward is technically competent, but I'm sure others are as well. What I like is that he is a man of his word and extremely fair. He goes beyond just doing the minimum required for the job.

Chris K.

VERIFIED E.G. Electrical Services CUSTOMER

9 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

The service was good, Edward was very reliable and his work was of good quality.

I liked that Edward seemed to know his stuff pretty well and was friendly.

Chris S.

VERIFIED E.G. Electrical Services CUSTOMER

10 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are on time, they come when they say they will which a lot of companies don't do.

They gave us a proper quote and stuck to that number. They did everything professionally and properly.

Jennifer M.

VERIFIED E.G. Electrical Services CUSTOMER

11 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

Edward is very competent, honest, and professional.

He's timely, professional, detailed, and personable.

Daniel Y.

VERIFIED E.G. Electrical Services CUSTOMER

12 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're a good electrical company.

I liked that the owner was pretty friendly, and that he got the work done in a timely manner with everything operating correctly.

Gustavo C.

VERIFIED E.G. Electrical Services CUSTOMER

13 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very prompt and excellent service

Prompt follow-up, and they showed up as promised.

Jim C.

VERIFIED E.G. Electrical Services CUSTOMER

14 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

Super professional, courteous, timely, thoughtful

Ed showed up exactly on time and did exactly what he said he would do, in exactly the amount of time he promised. The billing was done fairly and everything was super professional. So many people wind up blowing you off or showing up late, but not Ed. It was probably the best experience I have had with a contractor or repairman, ever.

Janis B.

VERIFIED E.G. Electrical Services CUSTOMER

15 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

Prompt

Prompt

Karen M.

VERIFIED E.G. Electrical Services CUSTOMER

16 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

Edward, the owner, is the one who does the work. He is very friendly and knowledgeable. He was able to answer any questions I had. He did fantastic work. He did everything perfectly.

He is very prompt and always on time. If he can't be there, he will call you and let you know. He is very knowledgeable and he knows exactly what he is doing.

Judy W.

VERIFIED E.G. Electrical Services CUSTOMER

17 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very professional, knowledgeable, and he has good suggestions and ideas.

The job was well done and he was efficient.

Sue D.

VERIFIED E.G. Electrical Services CUSTOMER

18 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

Edward is highly technical, and he can show you on a chart the breakdown of costs for his services.

They were neat and done on time.

Joan M.

VERIFIED E.G. Electrical Services CUSTOMER

19 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very knowledgeable and professional.

They did the job right.

Kristin B.

VERIFIED E.G. Electrical Services CUSTOMER

20 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very professional and reliable.

Reliable, they showed up on time.

Read All 229 Survey Responses at Ratings View