DriveSavers, Inc. provides a wide range of data recovery services for clients throughout Northern California and the world. The company primarily focuses on recovering data from crashed and damaged computer hard drives, but it also has the capabilities to retrieve information from solid state devices (SSD), digital camera cards, tablets, smartphones, flash memory, and high-end storage devices such as RAID, SAN, and NAS. DriveSavers also provides eDiscovery and digital forensic services for legal professionals, law enforcement, and individuals who require data to be recovered and preserved for court cases and other legal matters.
President Scott Moyer says DriveSavers owes much of its success to its professional, detail-oriented approach to the data recovery process, which ensures high levels of customer satisfaction. “People are often stressed when they call us because they’ve lost critical information, so we take as much time as necessary to explain our capabilities, our process and the available service options. Then, we stay in constant contact throughout the process to make it as simple and easy as possible for them.”
DriveSavers implements a customer-oriented business approach that includes providing clients with a data recovery advisor who manages their specific data loss issues. “Offering the ultimate customer experience is just as important to us as successfully recovering data,” says Mr. Moyer. “We strive to restore both data and peace of mind on every job.”
Complete Video Transcription:
NOVATO — Host, Sarah Rutan: If your computer contains photos, documents and other sensitive data, you’ll want to make sure it’s fully backed up. Today we’re in Novato with Diamond Certified Expert Contributor Mike Cobb of DriveSavers to learn more.
Diamond Certified Expert Contributor, Mike Cobb: We all know we need to floss our teeth every day. But we don’t always do it. We need to also back up our data every day, but we don’t always think about it. So, what’s important? What is data? Data is what lives on your computer that you can’t live without or you don’t want to miss if it goes away. So, we need to back that up. Where is your data? It’s on your computer. It’s on a flash drive.
It’s on a RAID system if you’re in a business environment. It’s on the cloud. So, why is it important to back up? It’s important because if you lose it on whatever that device is, it’s gone forever. So, all devices fail. Your hard drive, your SSD, and your flash. SO, that’s why you want to have multiple copies onto different devices. So, if you have your data, your important data on a hard drive, back it up to a flash drive.
Back it up to an external hard drive. And then if you can, back it up to the cloud. If you have trouble making a backup or figuring out your plan to back up, call an IT professional. They’ll be more than happy to help you out. And if you promise to do that today, I’ll go home and floss my teeth.
Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.Read moreRead less