Diamond Certified Company Report

Daniel R. Pestana, DDS

Diamond Certified Company Report

Daniel R. Pestana, DDS

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 114 VERIFIED CUSTOMERS i

Tim G.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

1 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

He cares about what he does, and he takes the time to make you feel comfortable. He does a good job.

He takes his time, and he's gentle.

Morgan H.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

2 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very friendly, personable, and he does a good job.

I like his demeanor. He really tries to make you comfortable.

Jeffrey J.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

3 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is really nice, and he makes you feel comfortable.

I have been seeing Dr. Pestana for about 10 years, and he does a great job.

Read All 114 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Dr. Daniel R. Pestana, President

Daniel R. Pestana, DDS provides a complete range of cosmetic dentistry services for all types of patients (including children) at his Walnut Creek facility. In addition to handling routine procedures like crowns, fillings and root canals, Dr. Pestana has special expertise with full-mouth rehabilitations—a specialized area of implant dentistry that helps people with missing teeth return to their normal eating habits and improve their quality of life.

Dr. Pestana says his patient-oriented approach to dental care has been an important aspect of his practice’s success. “Some dentists recommend certain treatments yet don’t explain why they’re necessary, but I never push procedures that my patients don’t need. My goal is to provide preventative care that maximizes the health of every person who visits our office.”

Dr. Pestana’s practice communicates with patients throughout each step of their dental procedures so they know what to expect. “We sincerely look forward to seeing our patients and answering their questions, and they really appreciate that because it lets them know they’re receiving the best possible care,” he says. “Regardless of the type of dental work they need, we treat them with warmth and respect.”

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Daniel R. Pestana, DDS

Locations

Contra Costa County
Concord
Richmond
Antioch
Walnut Creek
Pittsburg
San Ramon
Danville
Brentwood
Martinez

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SERVICES PERFORMED

Cosmetic Dentistry
Family Dentistry
Gum Disease
Dental Implants & Implant Teeth in a Day
Full-Mouth Rehabilitations
Veneers
Root Canals
Crowns & Fillings
Teeth Whitening

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Daniel R. Pestana, DDS

Dr. Pestana’s treatment rooms feature up-to-date equipment.

Company Profile

Daniel R. Pestana, DDS provides a complete range of cosmetic dentistry services for all types of patients (including children) at his Walnut Creek facility. In addition to handling routine procedures like crowns, fillings and root canals, Dr. Pestana has special expertise with full-mouth rehabilitations—a specialized area of implant dentistry that helps people with missing teeth return to their normal eating habits and improve their quality of life.

Dr. Pestana says his patient-oriented approach to dental care has been an important aspect of his practice’s success. “Some dentists recommend certain treatments yet don’t explain why they’re necessary, but I never push procedures that my patients don’t need. My goal is to provide preventative care that maximizes the health of every person who visits our office.”

Dr. Pestana’s practice communicates with patients throughout each step of their dental procedures so they know what to expect. “We sincerely look forward to seeing our patients and answering their questions, and they really appreciate that because it lets them know they’re receiving the best possible care,” he says. “Regardless of the type of dental work they need, we treat them with warmth and respect.”

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Company Philosophy

"We genuinely care about our patients and their health, so we always treat them like family and communicate clearly to make sure their needs are being met. By taking a compassionate, educational approach to dental care, we're able to help each patient feel more comfortable with the process."

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Comparative Summary

Maintaining patient satisfaction is a crucial aspect of any dental practice, but it’s even more important for dentists that have earned the prestigious Diamond Certified award. For Daniel R. Pestana, DDS, the keys to achieving and maintaining high levels of patient satisfaction are simple: prioritize the needs of every person who visits its office and make sure they have a positive experience. “Our relationships with our patients are based on care, not profits,” says Dr. Pestana. “By providing them with high-quality treatments and scheduling enough time to give them the personalized attention they deserve, we’re able to ensure their long-term satisfaction.”

Dr. Pestana has been providing cosmetic dentistry services for all types of patients (including children) at his Walnut Creek facility since 2001. In addition to handling routine procedures like crowns, fillings and root canals, he has the training to perform full-mouth rehabilitations–a specialized area of implant dentistry that helps people with missing teeth return to their normal eating habits.

Unlike dentists who limit their treatment options because they lack the proper training and experience, Dr. Pestana is able to provide a wide variety of dental care plans for all types of budgets. “We strive to offer the best of both worlds by addressing our patients’ dental needs while also considering their financial limitations,” he explains. “Since we have so many different treatment plans, we can help each patient get the care they need at a price they can afford.”

Another distinguishing attribute of Dr. Pestana’s practice is its commitment to staying up-to-date on the dental industry’s latest technological and procedural advancements. “We’re always striving to be better, and keeping up with the newest equipment and treatment techniques is the best way to do that,” he affirms. “Personally, I stay active by taking part in an ongoing professional and comprehensive implant study group, which gives me a lot of valuable insight that I pass to my patients.”

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Industry Info

Taking a preventative approach to your oral health is the best way to avoid problems like gum disease. According to Dr. Daniel Pestana, a Walnut Creek-based dentist, one of the biggest concerns among dental professionals today is the gum health of their patients. “Believe it or not, about 75 percent of the population has some form of gum disease that they’re completely unaware of,” he says. “Part of the problem is that it’s hidden by the face, lips and cheeks—unless there’s associated pain or discomfort, you won’t even know it’s there. That’s why gum disease is considered the ‘silent killer’ of jaw bones.”

Dr. Pestana says people’s snacking habits often contribute to their gum disease. “These days, a lot of people are ‘grazers,’ which means they snack all day instead of just eating three meals. This type of continual eating can actually have adverse effects on your oral health if you aren’t careful. Every time you eat, the pH level in your mouth lowers, which encourages oral bacteria to spew out their acid toxins and attack gums, teeth, and bone. If you’re not brushing and flossing twice a day, you’re basically letting this bacterial process go unchecked.”

In addition to routine brushing and flossing, Dr. Pestana says a critical part of preventing and/or identifying gum disease is seeing a dentist on a regular basis. “You need to maintain your oral health preventatively; don’t just wait until there’s a problem. Think of it this way: you change your car’s oil every six months, so why wouldn’t you do the same to maintain your own bodily health? Don’t put off dealing with gum problems—even issues that appear minor can progressively get worse and eventually cause you to lose a tooth.”

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Frequently Asked Questions

Q: How much will my dental procedure cost?

A: It depends on the type of procedure. If you’re a new patient, you might be covered by your insurance, in which case you’re only responsible for the co-pay. If you aren’t covered by insurance, we’ll let you know how much the procedure will cost beforehand so you can make a decision. We also have a discount patient membership loyalty club that will decrease your cost.

Q: Will you take my insurance?

A: We accept most insurance plans, but we don’t accept any HMOs. That doesn’t mean you can’t make an appointment—we have programs to make our quality dental treatments affordable.

Q: Are you available after hours to handle dental emergencies?

A: Yes, Dr. Pestana takes emergency appointments, and he has a 24-hour answering service that will contact him.

Q: Do you provide any unique dental services?

A: Our ‘teeth in a day’ program is really unique—it’s primarily for people whose oral health is so bad that they’ve lost all their teeth. In a single appointment, we strategically place multiple implants on the lower and upper jaws so the patient walks out with brand-new teeth.

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SELECTED PHOTOS FROM Daniel R. Pestana, DDS

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Dr. Daniel Pestana

Expert CONTRIBUTOR PROFILE
  • Dr. Daniel Pestana is a veteran of the dental industry and president of Daniel R. Pestana, DDS, a Diamond Certified practice. He can be reached at (925) 331-0339 or by email.

Dr. Daniel Pestana: Tooth and Nail

By James Florence, Diamond Certified Resource Reporter

WALNUT CREEK — Having a family background in construction, Daniel Pestana learned how to use a hammer at an early age. However, following a revelatory experience, he found himself gravitating toward a profession that employed a very different set of tools. “When I was about 10 years old, I watched Dr. Goodman, our family dentist, install a crown for my mom, and I thought it was the coolest thing ever,” he remembers. “From that point on, whenever someone asked me what I wanted to do when I grew up, I told them I wanted to be a dentist.”

Preserving his professional aspirations through high school, Daniel went on to study dentistry in college, during which time he interned with Dr. Goodman, the man who sparked his initial inspiration. However, as he neared the end of his college career, he knew he had to make a final decision regarding his profession. “My dad wanted me to join the family construction business, so when I graduated from college, I had to fish or cut bait, so to speak,” he explains. “In the end, I decided to follow my heart and become a dentist.”

Today, as a seasoned dental practitioner, Dr. Pestana says his favorite part of his job is building relationships with his patients. “One of my professors in dental school said, ‘You’ll never have a tooth walk into your office, only patients.’ That really emphasized the relational aspect of dentistry, which is why I take a patient-centered approach in my practice.”

A resident of Concord (where he lives with his “sweetheart,” Lisa, and his son, Lucas), Dr. Pestana expresses his appreciation for its small-town vibe. “A lot of the East Bay towns I’ve lived in have a close-knit feel, and Concord is no different,” he says. “We have a lot parades, festivals, and other events where the community comes together and hangs out, and I enjoy being a part of that.”

Outside of work, Dr. Pestana spends most of his free time with his family. “We’re a pretty active family, so we enjoy things like hiking, golfing, biking and swimming,” he says. “Lucas and I also like to wrestle and watch movies—just your typical guy stuff.” Daniel says he also enjoys working on his house. “Since I come from a family of contractors, I’ve always maintained an interest in construction. I even remodeled my home about 10 years ago.”

In his life and career, Dr. Pestana espouses the virtues of giving back. “I have a passion for helping people, both in my profession and personal life,” he explains. “As a member of the Knights of Columbus, I volunteer my time to charity drives and similar events that benefit the community. To me, it’s just a rewarding way to live my life.”

When asked the first thing he’d do if he were to retire tomorrow, Dr. Pestana says he’d go on a cruise. “I would take everybody on a cruise to the Bahamas. There’s a resort there called Atlantis, and I would love to just hang out with my family and play for a while.”

Ask Me Anything!

Q: What’s your favorite movie?
A: I have a few, but the first one that comes to mind is “Guardians of the Galaxy.”

Q: What’s your favorite local restaurant?
A: Digger’s Diner in Concord.

Q: Music or talk radio?
A: It depends on the season. In the summer, I tend to prefer music, but in the winter I lean more toward talk radio. Usually, though, it’s a combination of both.

Q: Do you collect anything?
A: Coffee mugs with family pictures printed on them. I get a new one every year, usually for Father’s Day.

Q: Who’s your favorite superhero?
A: The Hulk.

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Expert articles
  • Gum Disease: The Silent Killer

    WALNUT CREEK — A lot of people are surprised to learn that one of today’s most prevalent dental health issues doesn’t concern teeth at all—or, at least, not directly. Gum disease is a huge problem, with nearly 75 percent of the U.S. population harboring some form of it. When full-blown, gum disease begins to eat away at the jaw bone, which causes recession and exposed roots. What’s more, in light of the increasing correlation between oral and general health, gum disease has been linked to non-dental health issues like diabetes, heart problems and stroke.

    A major reason that gum disease is such a big problem is its surreptitious nature. Not only is it hidden beneath the cheeks, there’s often little to no pain associated with it, which enables it to progress unchecked. That’s why it’s sometimes referred to as the “silent killer” of the jaw bone.

    Due to the concealed nature of gum disease, you need to be proactive about preventing it. In addition to routine brushing and flossing, be sure to keep your regular bi- or tri-annual dental exams. By inspecting your mouth on a recurrent basis, a dentist will be able to identify the signs of gum disease in their early, more treatable stages. Additionally, recalling the link between oral and general health, you should make it a point to eat well and maintain a healthy lifestyle.

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Expert video tip
  • Video: Gum Disease Prevention

    Complete Video Transcription:

    WALNUT CREEK — Host, Sarah Rutan: Due in part to its subtle nature, gum disease continues to be a widespread oral health problem, which makes preventative care all the more critical. Today we’re in Walnut Creek with Diamond Certified Expert Contributor Daniel R. Pestana, DDS to learn more.

    Diamond Certified Expert Contributor, Dr. Daniel Pestana: Hi. Having a healthy mouth is extremely important. Coming in every six months for your cleanings and checkups is crucial. If a patient has gum disease, they may or may not know it. And this gum disease can start melting away your bone, causing recession, exposed roots. There’s also direct relationships between someone who has gum disease, and if they’ve got diabetes, the control of that diabetes. Gum disease has a negative relationship with heart problems, strokes.

    So, if you’ve got a healthy mouth, you also can inevitably have a healthy body, also. And one is not without the other. So, it all starts with your mouth, and you being able to eat well and have a healthy lifestyle.

    Host, Sarah Rutan: To learn more from local top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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Daniel R. Pestana, DDS WEBSITE AND EXTERNAL FEED
COMPANY WEBSITE
www.drpestanadds.com
Diamond Certified RATINGS ON Daniel R. Pestana, DDS
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 114 VERIFIED CUSTOMERS i
Daniel R. Pestana, DDS : Average 9.4 out of 10 based on 114 unique customer surveys of customer satisfaction.

Tim G.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

1 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

He cares about what he does, and he takes the time to make you feel comfortable. He does a good job.

He takes his time, and he's gentle.

Morgan H.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

2 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very friendly, personable, and he does a good job.

I like his demeanor. He really tries to make you comfortable.

Jeffrey J.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

3 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is really nice, and he makes you feel comfortable.

I have been seeing Dr. Pestana for about 10 years, and he does a great job.

Zoe M.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

4 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very kind and you don't feel rushed. We exchange information, and he doesn't make me feel like he has other patients. He does not rush.

His kindness and patience

Mark N.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

5 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is a very social guy, very easy to talk to. I've seen other great dentists, but he is the best.

He's down to earth and easygoing.

Chris A.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

6 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would definitely recommend Dr. Pestana to other people. I've been seeing him for several years.

I would say his bedside manner

Victoria D.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

7 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

Dr. Pestana is very nice, and I have referred many people to him. I also bring my children to Dr. Pestana.

I like the way Dr. Pestana looks, and I always get my appointments when I need them. He is very responsive when I've called with a dental emergency.

Leon F.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

8 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

He does a very good job. He is gentle and understanding.

His personality

Heidi D.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

9 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

He will bend over backwards to give the best possible care. I saw him recently, and thought I might need a root canal, but instead, Dr. Pestana said it was a sinus infection. He prescribed an antibiotic and everything cleared up.

Dr. Pestana acts like a real person. He will sit and chat after my appointment, and he doesn't make you feel rushed. I've been with Dr. Pestana for over 10 years, and all of my children see him.

Lily R.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

10 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's a very good dentist, and he's easy to talk to.

He's very thorough.

Robin H.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

11 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very meticulous, careful, and thorough.

He's very conscientious.

Kathryn C.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

12 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have referred many people to Dr. Pestana. He is very thorough and has a great personality.

His honesty, he has never pushed a treatment that I didn't need.

Paul W.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

13 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have referred people to Dr. Pestana.

He is efficient and thorough.

Randy T.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

14 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

He was very professional.

He was very friendly.

Betsy S.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

15 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very kind and gentle. He listens to you and explains the procedures and options. I have been seeing Dr. Pestana since he opened.

His gentleness

Gayle K.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

16 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very friendly and informative.

He is very thorough.

Bill B.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

17 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very thoughtful, and he's great dentist. He makes you feel comfortable

He is just a great guy.

Ashley J.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

18 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've been seeing Dr. Pestana since I was a teenager. He is personable, comfortable to talk to, and usually pain-free.

I would say his loyalty to his patients, when I needed a root canal, Dr. Pestana came in on a Saturday to treat me.

Joan D.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

19 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've been seeing Dr. Pestana for many years, and he does a very good job. I’ve seen other dentists who don't compare.

He is very thorough and makes it a point to make note of my overall dental health.

Christy F.

VERIFIED Daniel R. Pestana, DDS CUSTOMER

20 of 114

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've been going to Dr. Pestana for around 5 years now. He's excellent.

He's very caring and competent.

Read All 114 Survey Responses at Ratings View