Question 1

How often should I have my chimney cleaned?

Accepted Answer

If you burn wood every day in the winter, you should have your chimney cleaned once a year, but if you only burn wood every other day, you can do it every two years.

Question 2

What’s your process for cleaning and inspecting chimneys?

Accepted Answer

If you have an open, wood-burning fireplace, we’ll follow an eight-step cleaning process. We’ll start by taping it off and removing the cap, and then we’ll use a cleaning brush. We’ll also inspect the entire chimney to make sure the flue tiles are intact and the chimney is safe to use. We can do any necessary repairs at that time or schedule them for later, and we’ll also write a report that includes any hazards or recommendations.

Question 3

Do I need to be home while you’re working?

Accepted Answer

No, but someone will need to give us access to the inside of your home.

Question 4

How long will it take to clean my chimney?

Accepted Answer

It usually takes about an hour.

Question 5

Do you service gas fireplaces?

Accepted Answer

Yes. We follow an 11-point cleaning method when we work on gas fireplaces.

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