Certified Heating and Air Conditioning

Bryan Arlaud is CEO of Certified Heating and Air Conditioning, a Diamond Certified company. He can be reached at (510) 371-5909 or by email.

Bryan Arlaud: Customer-Focused

By James Florence, Diamond Certified Resource Reporter

CONCORD — From the early days of his HVAC career, Bryan Arlaud stood out among his professional peers thanks to a singular focus. “I’ve always been the best in whatever department I worked in, and that’s because I was always focused on the customer experience and building relationships,” he explains. “There were a couple of companies I worked for where the owners didn’t really care—it was all about the money. That was a bi...