Diamond Certified Company Report

B & L Glass Company

Diamond Certified Company Report

B & L Glass Company

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 350 VERIFIED CUSTOMERS i

Connie

VERIFIED B & L Glass Company CUSTOMER

1 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would just say that they are very efficient, very personable, and they give you a lot of information. I would definitely use them again and recommend them.

They were prompt in getting back to me and very personable, which was very important to me.

John M.

VERIFIED B & L Glass Company CUSTOMER

2 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

I recommend them because they do quality work.

They told me what I needed to know, what the cost would be and got right on the job.

Susan V.

VERIFIED B & L Glass Company CUSTOMER

3 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are the only people that could fix our problem. I highly recommend them.

The personal service, expertise, and fair price, we had a difficult job and were receiving outrageous estimates. They are the only ones that gave us a fair price.

Read All 350 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Gregg Campbell, Owner

B & L Glass Company provides, installs, and repairs a variety of glass products for residential and commercial clients throughout the North Bay. The company installs everything from tabletops to large commercial storefront windows, and it offers customized glass that’s suitable for skylights, shower doors, decorative mirrored walls, railings and many other applications. For the convenience of its customers, it’s also available to perform 24/7 emergency glass repairs.

Owners Phil Brown and Gregg Campbell have more than 50 years of combined experience in the glass service industry. They manage B & L Glass Company with a simple goal in mind: to provide high-quality glass products and customer service to match.

B & L Glass Company also replaces damaged window glass and dual pane windows whose seals have been compromised. The company is an authorized dealer for many leading glass manufacturers, including IWC, Milgard, Mercer, Velux, Fleetwood and Western.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON B & L Glass Company

Service AREA

The North Bay Area

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SERVICES PERFORMED

Commercial & Residential
Window & Door Glass
Plate Glass
Shower Doors & Mirrors

BRANDS Supported
  • Milgard

  • Oldcastle BuildingEnvelope

  • Fleetwood

  • NanaWall

  • C.R. Laurence Co.

  • Yellow Dog Windows

  • Mercer Windows

  • Kawneer Windows and Doors

  • Cardinal Shower Doors

  • WBS Shower Doors

DIAMOND CERTIFIED RESEARCHED ARTICLES ON B & L Glass Company

Company Profile

B & L Glass Company provides, installs, and repairs a variety of glass products for residential and commercial clients throughout the North Bay. The company installs everything from tabletops to large commercial storefront windows, and it offers customized glass that’s suitable for skylights, shower doors, decorative mirrored walls, railings and many other applications. For the convenience of its customers, it’s also available to perform 24/7 emergency glass repairs.

Owners Phil Brown and Gregg Campbell have more than 50 years of combined experience in the glass service industry. They manage B & L Glass Company with a simple goal in mind: to provide high-quality glass products and customer service to match.

B & L Glass Company also replaces damaged window glass and dual pane windows whose seals have been compromised. The company is an authorized dealer for many leading glass manufacturers, including IWC, Milgard, Mercer, Velux, Fleetwood and Western.

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Company Philosophy

“We handle our customers the same way we handle our fine glass products–with great care. It's important for us to provide the most prompt, professional service possible. We do every job correctly the first time, and if something isn't right, we'll correct it immediately.”

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SELECTED PHOTOS FROM B & L Glass Company

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B & L Glass Company WEBSITE AND EXTERNAL FEED
COMPANY WEBSITE
http://www.blglass.com
Diamond Certified RATINGS ON B & L Glass Company
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 350 VERIFIED CUSTOMERS i
B & L Glass Company : Average 9.0 out of 10 based on 350 unique customer surveys of customer satisfaction.

Connie

VERIFIED B & L Glass Company CUSTOMER

1 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would just say that they are very efficient, very personable, and they give you a lot of information. I would definitely use them again and recommend them.

They were prompt in getting back to me and very personable, which was very important to me.

John M.

VERIFIED B & L Glass Company CUSTOMER

2 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

I recommend them because they do quality work.

They told me what I needed to know, what the cost would be and got right on the job.

Susan V.

VERIFIED B & L Glass Company CUSTOMER

3 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are the only people that could fix our problem. I highly recommend them.

The personal service, expertise, and fair price, we had a difficult job and were receiving outrageous estimates. They are the only ones that gave us a fair price.

Vince

VERIFIED B & L Glass Company CUSTOMER

4 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

B & L Glass has been around for a long time. They have great glass, they are willing to help however they can, and for me, the price is right.

The guys there know what they are doing, really good work.

Cathy

VERIFIED B & L Glass Company CUSTOMER

5 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do amazing work.

They know how to work with us and the quality that they provide.

Sam

VERIFIED B & L Glass Company CUSTOMER

6 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were good, the glass is good, so yes, I used them again.

They were fast.

Shari

VERIFIED B & L Glass Company CUSTOMER

7 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

They can be counted on for good service.

We had a robbery during the middle of the night, and they took the time to come out, cleaned everything up, and took charge. They were a great help.

Keith Y.

VERIFIED B & L Glass Company CUSTOMER

8 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are one of the better glass companies that I have worked with.

They know what they are doing and go after the best glass available.

Pat M.

VERIFIED B & L Glass Company CUSTOMER

9 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have been working with us for sometime now. They are good.

They are reliable.

Natalee

VERIFIED B & L Glass Company CUSTOMER

10 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have been able to help a lot. They have some high quality glass.

They just know how to do business.

Rebecca B.

VERIFIED B & L Glass Company CUSTOMER

11 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were a great help to us. We needed a couple of windows replaced. They were very reliable, high quality, and had great craftsmanship.

They can be counted on.

Mike C.

VERIFIED B & L Glass Company CUSTOMER

12 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

B & L Glass has been around for as long as I can remember. They have done a lot of glass stuff for people in our neighborhood. They are professional, reliable, and dependable.

I have no clue, I guess their professionalism and quality.

Ron C.

VERIFIED B & L Glass Company CUSTOMER

13 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

Fantastic and dynamic

Customer service the whole way, price, and everything

George G.

VERIFIED B & L Glass Company CUSTOMER

14 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have been around for a long time, and they have been able to help me every time that I have needed them.

I fell and broke a glass cabinet. I took it down to them, they were able to fix it all within the same day, and the price was right.

Barbara H.

VERIFIED B & L Glass Company CUSTOMER

15 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would give them 10's on anything you ask. They are professional, have good quality glass for almost any need, and if they don't have it, they can custom order it. The customer service is amazing, and their prices are good.

They have good customer service.

Angela S.

VERIFIED B & L Glass Company CUSTOMER

16 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have always been able to help us out. Their glass is very high quality, they have great customer service, and their prices are pretty good as well.

The customer support and help

Jeri C.

VERIFIED B & L Glass Company CUSTOMER

17 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

I take a lot of things down to them, smaller things, cabinets and such. They have always done a good job, and they are affordable.

They do good work and have good products.

Andy B.

VERIFIED B & L Glass Company CUSTOMER

18 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very good glass and professional employees

They have a relatively large selection and different types of glass.

Joseph K.

VERIFIED B & L Glass Company CUSTOMER

19 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very reliable.

I think it was their customer support, they have a lot of good things, but the customer service was the best.

Lois M.

VERIFIED B & L Glass Company CUSTOMER

20 of 350

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have really good quality glass.

They are really helpful in finding the best glass for what you may need it for.

Read All 350 Survey Responses at Ratings View