Diamond Certified Company Report

B & L Glass Company

Diamond Certified Company Report

B & L Glass Company

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 325 VERIFIED CUSTOMERS i

Connie

VERIFIED B & L Glass Company CUSTOMER

1 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would just say that they are very efficient, very personable, and they give you a lot of information. I would definitely use them again and recommend them.

They were prompt in getting back to me and very personable, which was very important to me.

John M.

VERIFIED B & L Glass Company CUSTOMER

2 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

I recommend them because they do quality work.

They told me what I needed to know, what the cost would be and got right on the job.

Susan V.

VERIFIED B & L Glass Company CUSTOMER

3 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are the only people that could fix our problem. I highly recommend them.

The personal service, expertise, and fair price, we had a difficult job and were receiving outrageous estimates. They are the only ones that gave us a fair price.

Read All 325 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Gregg Campbell, Owner

B & L Glass Company provides, installs, and repairs a variety of glass products for residential and commercial clients throughout the North Bay. The company installs everything from tabletops to large commercial storefront windows, and it offers customized glass that’s suitable for skylights, shower doors, decorative mirrored walls, railings and many other applications. For the convenience of its customers, it’s also available to perform 24/7 emergency glass repairs.

Owners Phil Brown and Gregg Campbell have more than 50 years of combined experience in the glass service industry. They manage B & L Glass Company with a simple goal in mind: to provide high-quality glass products and customer service to match.

B & L Glass Company also replaces damaged window glass and dual pane windows whose seals have been compromised. The company is an authorized dealer for many leading glass manufacturers, including IWC, Milgard, Mercer, Velux, Fleetwood and Western.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON B & L Glass Company

COMPANY CONTACT
Service AREA

The North Bay Area

Get Directions
SERVICES PERFORMED

Commercial & Residential
Window & Door Glass
Plate Glass
Shower Doors & Mirrors

BRANDS Supported

DIAMOND CERTIFIED RESEARCHED ARTICLES ON B & L Glass Company

Company Profile

B & L Glass Company provides, installs, and repairs a variety of glass products for residential and commercial clients throughout the North Bay. The company installs everything from tabletops to large commercial storefront windows, and it offers customized glass that’s suitable for skylights, shower doors, decorative mirrored walls, railings and many other applications. For the convenience of its customers, it’s also available to perform 24/7 emergency glass repairs.

Owners Phil Brown and Gregg Campbell have more than 50 years of combined experience in the glass service industry. They manage B & L Glass Company with a simple goal in mind: to provide high-quality glass products and customer service to match.

B & L Glass Company also replaces damaged window glass and dual pane windows whose seals have been compromised. The company is an authorized dealer for many leading glass manufacturers, including IWC, Milgard, Mercer, Velux, Fleetwood and Western.

Read moreRead Less
Company Philosophy

"We handle our customers the same way we handle our fine glass products–with great care. It's important for us to provide the most prompt, professional service possible. We do every job correctly the first time, and if something isn't right, we'll correct it immediately."

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SELECTED PHOTOS FROM B & L Glass Company

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B & L Glass Company WEBSITE AND EXTERNAL FEED
COMPANY WEBSITE
http://www.blglass.com
Diamond Certified RATINGS ON B & L Glass Company
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 325 VERIFIED CUSTOMERS i
B & L Glass Company : Average 8.9 out of 10 based on 325 unique customer surveys of customer satisfaction.

Connie

VERIFIED B & L Glass Company CUSTOMER

1 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would just say that they are very efficient, very personable, and they give you a lot of information. I would definitely use them again and recommend them.

They were prompt in getting back to me and very personable, which was very important to me.

John M.

VERIFIED B & L Glass Company CUSTOMER

2 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

I recommend them because they do quality work.

They told me what I needed to know, what the cost would be and got right on the job.

Susan V.

VERIFIED B & L Glass Company CUSTOMER

3 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are the only people that could fix our problem. I highly recommend them.

The personal service, expertise, and fair price, we had a difficult job and were receiving outrageous estimates. They are the only ones that gave us a fair price.

Dennis V.

VERIFIED B & L Glass Company CUSTOMER

4 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very responsive and professional.

When they are going to be there at a certain time, they are there, and they are very prompt.

Lynn P.

VERIFIED B & L Glass Company CUSTOMER

5 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very reliable.

The selection

Tim M.

VERIFIED B & L Glass Company CUSTOMER

6 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are really professional and trustworthy.

They show up.

Jennifer S.

VERIFIED B & L Glass Company CUSTOMER

7 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very helpful, their pricing was very good, and they were always on time.

Their service, they were always there to answer questions and always on time.

Mason A.

VERIFIED B & L Glass Company CUSTOMER

8 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very informative, and they are straight up.

Their customer service, he seemed like an honest guy, and I trusted what he was saying.

Steve K.

VERIFIED B & L Glass Company CUSTOMER

9 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

I am very satisfied with the work, and I would definitely recommend them.

They are on time when they say they are going to do the job.

Richard B.

VERIFIED B & L Glass Company CUSTOMER

10 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very good. Go ahead and get a quote from them.

They were able to come out quickly and solve my problem.

Jacques L.

VERIFIED B & L Glass Company CUSTOMER

11 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend B & L Glass Company.

Their attitude on the job site and their scheduling, they make what you want happen.

Andrew S.

VERIFIED B & L Glass Company CUSTOMER

12 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would refer B & L Glass Company.

Their customer service, they are very thorough and on time. They deliver when they are supposed to.

Kim

VERIFIED B & L Glass Company CUSTOMER

13 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are reliable.

They had good service, and they got back to me when they said they would.

Luke S.

VERIFIED B & L Glass Company CUSTOMER

14 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them to go with them and use their service.

They are courteous, and they have quick service.

Christie A.

VERIFIED B & L Glass Company CUSTOMER

15 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

Efficient, and out of all of the trades that I had to source for this project, they were the best. They were quick, timely, knowledgeable, polite, and professional. Right now, all of the trades are crazy busy, and they could have blown me off as my job was really small. Not only did they squeeze me in, but I ordered and had it in a little over 2 weeks.

Everything, they are fabulous.

Diego M.

VERIFIED B & L Glass Company CUSTOMER

16 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were good, fast, and they had good quality.

If you need it that day or the next day, they are able to accommodate you.

Michael

VERIFIED B & L Glass Company CUSTOMER

17 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

Use them. They were timely, professional, and clean.

The delivery was as promised.

Todd F.

VERIFIED B & L Glass Company CUSTOMER

18 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

High quality, good service, and I would definitely use them again.

They are easy and friendly to work with. They do quality work.

Rob C.

VERIFIED B & L Glass Company CUSTOMER

19 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

That Stacy in the office is very helpful, and they are a very knowledgeable company.

I would give them a 12". I like the help at the front desk. I am pretty sure her name is Stacy."

Joshua S.

VERIFIED B & L Glass Company CUSTOMER

20 of 325

Quality 10
10 10
Loyalty Yes
CRITIQUE

Just that they have competent people

They are on time and competent. It was nice to deal with people who were on time and knew what they were doing.

Read All 325 Survey Responses at Ratings View