Diamond Certified Company Report

Atticare

Diamond Certified Company Report

Atticare

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 270 VERIFIED CUSTOMERS i

Susan C.

VERIFIED Atticare CUSTOMER

1 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do excellent work. Their employees were extremely polite, worked together efficiently, and cleaned up after all the work was done. They brought all of their own tools. I have never worked with another company we liked so much.

They succeeded at what they promised me. We were happy working with them.

David S.

VERIFIED Atticare CUSTOMER

2 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

Smooth, efficient process, and very professional

I would say my concerns were addressed immediately and professionally.

Julie H.

VERIFIED Atticare CUSTOMER

3 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

I did a lot of research on what I needed. They were the best, very meticulous, clean, and they were fast.

The guy who came out was great. He called us after the fire to make sure we were okay. It was exceptional. I give him gold stars across the board.

Read All 270 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Atticare specializes in attic and crawl space cleaning for residential and commercial clients throughout the Greater San Francisco Bay Area, Los Angeles, and New Jersey. In addition to removing old insulation, animal waste, and general rubbish from attics and crawl spaces, Atticare has the training and equipment to install vapor and radiant barriers.

CEO Sean Madar says Atticare’s ability to handle multiple aspects of attic and crawl space work has been a key factor in the company’s success. “We’ve developed a system that helps property owners from A to Z. By enhancing their comfort, helping them save money on their energy bills and replacing insulation damaged by rodents, we’re able to provide them with full solutions.”

Atticare takes a meticulous approach to quality control in every aspect of its operations, which Mr. Madar says is important for achieving positive results. “We provide training for our employees on a biweekly basis so we can make sure our work adheres to the highest possible standards. Also, if there’s ever an issue on a jobsite, our quality control manager will be there to take care of everything.”

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Atticare

COMPANY CONTACT
Service AREA

the San Francisco Bay Area
Greater Los Angeles
New Jersey

SERVICES PERFORMED

Attic Cleaning & Rubbish Removal
Animal Waste Removal
Crawl Space Cleaning
Insulation Removal & Replacement
Radiant Barrier Installation
Thermal Inspections

BRANDS Supported
  • Owens Corning

  • Dow

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Atticare

Five Atticare technicians pose in front of one of the company’s service trucks.

Company Profile

Atticare specializes in attic and crawl space cleaning for residential and commercial clients throughout the Greater San Francisco Bay Area, Los Angeles, and New Jersey. In addition to removing old insulation, animal waste, and general rubbish from attics and crawl spaces, Atticare has the training and equipment to install vapor and radiant barriers.

CEO Sean Madar says Atticare’s ability to handle multiple aspects of attic and crawl space work has been a key factor in the company’s success. “We’ve developed a system that helps property owners from A to Z. By enhancing their comfort, helping them save money on their energy bills and replacing insulation damaged by rodents, we’re able to provide them with full solutions.”

Atticare takes a meticulous approach to quality control in every aspect of its operations, which Mr. Madar says is important for achieving positive results. “We provide training for our employees on a biweekly basis so we can make sure our work adheres to the highest possible standards. Also, if there’s ever an issue on a jobsite, our quality control manager will be there to take care of everything.”

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Company Philosophy

“We believe our clients deserve to be comfortable in their homes and businesses, so that’s the basis of everything we do. By treating them with care and taking an honest, professional approach to their jobs, we’re able to guarantee exceptional results that exceed their expectations.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for attic insulation contractors that have earned the prestigious Diamond Certified award. For Atticare, the best way to keep clients satisfied is to offer complete solutions to their problems. “We keep our clients’ homes energy efficient by making sure their indoor air quality is in good condition,” explains owner Sean Madar. “Some companies will replace HVAC systems or do some insulation work, but few are able to provide full solutions like us.”

Atticare has been cleaning attics, crawl spaces, and other interior areas for residential and commercial clients throughout the Greater Bay Area since 2010. In addition to removing old insulation, animal waste, and rubbish from attics and crawl spaces, the company has the in-house capabilities to conduct thermal inspections, clean air ducts, install radiant barriers and insulation, and more.

Unlike less experienced contractors that can only offer temporary fixes to their clients’ problems, Atticare focuses on providing permanent solutions that improve the quality of each client’s life. “We believe our clients deserve to be comfortable in their homes, so everything we do is geared toward improving their comfort,” says Mr. Madar. “For example, when we remove old insulation, we sanitize the space, install new insulation and seal up the access points so rodents can’t access the area.”

Another distinguishing attribute of Atticare is its emphasis on using top-of-the-line materials and installation methods on every project, which Mr. Madar says isn’t a given in the insulation industry. “Some companies cut corners by using uncoated vapor barriers or inferior brands. Most of the time, these products will do the job for a while, but they usually cause problems within a few years. We only use first-rate materials and perform installations according to code, so our repairs and energy efficiency upgrades are done correctly the first time and last for many years.

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Industry Info

If you’re looking for an effective way to improve your home’s energy efficiency, start with the attic.

It may not be the first place you think of, but if you want to make a substantial impact on comfort and energy savings inside your home, the attic is a great starting point. Consider the following tips:

Maximize attic insulation. Most homeowners don’t realize they can vastly improve their indoor energy efficiency by bringing their attic insulation up to current industry standards. Building code changes in recent years have called for higher grades of insulation, so if your insulation hasn’t been upgraded in a couple of decades, it probably isn’t performing to its full potential. In addition to increasing energy efficiency and overall comfort, replacing old attic insulation with high-grade insulation (R-38 or better) usually pays for itself within five years.

Air-seal your attic. Your home likely contains air gaps between the attic and the living space (joints where walls meet ceilings or apertures where electrical wires enter the attic). When conditioned air is allowed to seep through these gaps into the attic, your HVAC system has to work harder to replenish it, which leads to higher energy consumption. If you seal all the gaps, joints and apertures that lead into your attic, you can reduce energy loss and save on operating costs.

Install a radiant barrier. Keeping your attic sealed off from your living space will improve your home’s energy efficiency, but you can also take measures to keep the attic cooler in the first place. One of the best ways to do this is to install a radiant barrier (aluminum-impregnated paint or foil that’s applied to the underside of the roof). Radiant barriers reflect solar heat away from structures, so they can reduce your attic’s temperature by 20 to 50 degrees.

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Frequently Asked Questions

Q: How long will it take to complete my job?
A: Most jobs only take one or two days to complete.

Q: Can you recommend products if I want to save energy in my home?
A: Yes. Every house is different, but we can develop a plan based on your specific home and tell you which products will work best for your needs.

Q: What can you do that a pest control company can’t do?
A: Pest control companies can perform exterminations, but that’s only a partial solution. If you have a rat infestation, a pest control company can exterminate the rats, but more rats will move in within a year or so. There’s also the issue of the damage the rats leave behind, which exterminators don’t fix. We remove infested insulation; get rid of smells, droppings and urine; and sanitize everything. When the insulation is up, we can determine the access points for the rodents, block potential entry points and put up new insulation so the problem doesn’t keep happening.

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SELECTED PHOTOS FROM Atticare

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Sean Mader

Expert CONTRIBUTOR PROFILE
  • Sean Mader is co-owner of Atticare, a Diamond Certified company. He can be reached at (408) 758-5718 or by email.

Sean Mader: One for All

By James Florence, Diamond Certified Resource Reporter

SAN LEANDRO — When asked the secret to his success with Atticare, Sean Mader credits a trifecta of unique talents contributed by the company’s three owners. “Atticare is owned and operated by Zack, Scott and myself—all good friends who served together in the Israeli military,” he explains. “We share a similar perspective on operations and our goals for the company, but each of us brings a unique set of skills to the table. Zack is a natural strategist who makes sure we stay ahead of the competition; Scott specializes in systems and operations; and I focus on marketing, customer service and business relations. So, we each get to do what we love and it makes for a great combination.”

Today, as co-owner of Atticare, Sean says he enjoys making a positive impact on customers’ lives—an impact that sometimes goes beyond expectations. “One time, we did a full cleaning of a customer’s attic that had been infested by rats. We cleaned and sanitized everything and made some attic improvements. A month later, he called to thank us. Not only had his energy bills gone down, his daughter’s allergies had greatly improved as well. That’s when I realized our work could do more than just save energy; it could also enhance our clients’ comfort and health.”

Outside of work, Sean spends his free time on a variety of active pastimes. “I enjoy playing guitar, reading, and outdoor activities like skiing and hiking,” he details. “Additionally, my wife and I really enjoy nature, so just about every weekend we’re out in our Jeep, exploring the Bay Area.”

In his life and career, Sean espouses the value of being passionate about one’s work. “If you’re in a career you’re passionate about, you won’t work a day in your life,” he says. “You know you’re enjoying what you do when you lose track of time—for me, every day feels like the middle of the week. The fact that I get to help people and improve their lives makes it that much more enjoyable.”

When asked the first thing he’d do if he were to retire tomorrow, Sean says he wouldn’t. “My mom asked me about this recently, and I told her, ‘The day before I die, I want to go to work.’ The thing is, besides being in a career I’m passionate about, I already get to do what I want outside of work, like traveling. It’s not like I’m waiting to retire to pursue my bucket list, so why retire?”

Ask Me Anything!

Q: What’s your favorite book?
A: “Delivering Happiness” by Tony Hsieh, the founder of Zappos. I love the book’s core message: No matter how difficult business can be, if you just do the right thing, you can get to the next level.

Q: What was your first job?
A: When I was 15, I worked as a landscaper.

Q: If you could instantly pick up a new skill, what would you choose?
A: I’d like to speak Spanish fluently. I work with a lot of Spanish-speaking people and I love their cultures.

Q: Do you collect anything?
A: Musical instruments—mostly guitars and percussion instruments.

Q: If you could travel anywhere, where would you go?
A: New Zealand.

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Expert articles
  • 4 Reasons to Inspect and Upgrade Your Attic

    SAN LEANDRO — Even if you don’t spend much time in your attic, you shouldn’t neglect this area of your home. At least once a year, you should inspect your attic for potential issues. Furthermore, if your attic isn’t thermally efficient, you should consider making upgrades to bring it up to code.

    Why should you do these things? If you’re like most people, you’re motivated by four factors: health, wealth, love and happiness. A clean, energy-efficient attic can contribute to each of these factors. Here’s how:

    Health

    In seven of every 10 homes Atticare visits, we find rodent infestation in the attic. Rodents can cause a lot of problems in your attic—they can chew on your insulation, which compromises thermal efficiency; they can chew on electrical wires, which increases the risk of fire; and they urinate and leave droppings, which can impact your home’s air quality and lead to health risks. Even if there aren’t rodents in your attic, there may be moisture-related problems like mold and bacteria, which can also lead to health issues. That’s why it’s wise to inspect your attic annually and have any problems addressed by a professional.

    Wealth

    Saving money is equivalent to making money. That’s why it makes sense to invest in upgrades that decrease your home’s energy bills, and the attic is a great place to start. Simply increasing the R-value of your attic insulation can substantially reduce your heating and cooling costs.

    Another worthwhile measure is air-sealing your attic, which involves sealing cracks and gaps around light fixtures, vents, pipes, and electrical wiring. Prior to being sealed, the air transmission through these gaps commonly adds up to the equivalent of an open 2’x 2’ window. By performing air-sealing along with upgrading attic insulation, you’ll save money on your monthly energy bills.

    Love and Happiness

    If there’s one thing we all have in common, it’s the planet we live on. That’s why taking part in the conservation effort is a great way to love yourself, love others and be happy. One way you can participate is by maximizing the energy efficiency of your home. Consider this: By completely reinsulating a 1,000-square-foot space (the equivalent of a small residence), you can prevent roughly 4,000 pounds of emission of gasses like CO2. That’s why we recommend upgrading the insulation in your attic and other parts of your home.

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Expert video tip
  • Video: Why Inspect Your Attic?

    Complete Video Transcription:

    SAN LEANDRO — Host, Sarah Rutan: When it comes to preventative home inspections, one area you shouldn’t overlook is the attic. Today we’re in San Leandro with Diamond Certified Expert Contributor Sean Mader of Atticare to learn why.

    Diamond Certified Expert Contributor, Sean Mader: Here in Atticare, we recommend that you inspect your attic and crawl space once a year. Now why do you need to do that? Nobody’s really going through the attic, right? Well, that’s not entirely truth. Seven out of ten homes we visit, we find rodent infestation.

    So let’s talk about it for a second. What people are all about today? Health, wealth, love and happiness, right? So let’s talk about health first. When rodents are staying in your attic, they leave a mess behind. They chew on electrical wires which can cause fire. They also chew up insulation which increasing – it’s increasing your energy bill. Also they leave droppings, feces and – and urine which is very bad for you. It decreases the air quality inside the house, and eventually cause allergies and cardiovascular diseases. So it’s very important to clean it up. Also, moisture-related issues like mold, bacteria, fungus – things that are growing in your attic – very important to clean out.

    Talking about wealth, saving money is exactly like making money sometimes, so you all know that by putting up insulation, increasing insulation value, will save you tons of money and you going to save on your energy bills. And also what people don’t know is when you are trying to sell a house, inspector are going to come in, they going to inspect the attic, they going to inspect the crawl space, you want to make sure that your insulation is up to code. So that’s going to potentially help you, selling quicker, and hassle-free.

    The last part is about love and happiness and we are all about saving the environment and saving the planet. Just so you understand, by re-insulate one thousand square foot, which is a small home, we save about four thousand pounds of emission of gases, like C02. And this is very important for the planet, for the environment, and for all of – because of all these reasons, I highly recommend that you will inspect your attic or crawl space at least once a year.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit out Diamond Certified Expert Reports at experts.diamondcertified.org.

     

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  • Video: A Crucial Part of Upgrading Your Attic

    Complete Video Transcription:

    SAN LEANDRO — Host, Sarah Rutan: While upgrading your attic insulation will improve your home’s energy efficiency, there’s another, related attic improvement you shouldn’t overlook. To learn more, we’re in San Leandro with Gil Geva of Atticare, speaking on behalf of Diamond Certified Expert Contributor Sean Mader.

    Gil Geva: Upgrading your attic is a once in a lifetime project. Let’s talk about a step that many home owners are unaware of, air sealing. Air sealing is closing up all the cracks and gaps around light fixtures, vents, pipes and electrical wiring. Prior to performing air sealing, all these gaps add up to a two-by-two open window. So make sure your contractor seals up all the cracks and gaps in your attic according to Title 24.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit out Diamond Certified Expert Reports at experts.diamondcertified.org.

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Atticare WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Atticare
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 270 VERIFIED CUSTOMERS i
Atticare : Average 9.2 out of 10 based on 270 unique customer surveys of customer satisfaction.

Susan C.

VERIFIED Atticare CUSTOMER

1 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do excellent work. Their employees were extremely polite, worked together efficiently, and cleaned up after all the work was done. They brought all of their own tools. I have never worked with another company we liked so much.

They succeeded at what they promised me. We were happy working with them.

David S.

VERIFIED Atticare CUSTOMER

2 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

Smooth, efficient process, and very professional

I would say my concerns were addressed immediately and professionally.

Julie H.

VERIFIED Atticare CUSTOMER

3 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

I did a lot of research on what I needed. They were the best, very meticulous, clean, and they were fast.

The guy who came out was great. He called us after the fire to make sure we were okay. It was exceptional. I give him gold stars across the board.

Sheri B.

VERIFIED Atticare CUSTOMER

4 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

I thought they were helpful and upfront.

Quick and a good price

Constantine M.

VERIFIED Atticare CUSTOMER

5 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

I highly recommend them.

They came out on time, they did their job as they promised, and they provided an extra service with no extra charge.

Erik P.

VERIFIED Atticare CUSTOMER

6 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

I thought the work they did was good. I would recommend them.

They were efficient and quick.

Rosemary L.

VERIFIED Atticare CUSTOMER

7 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

I highly recommend them.

Well, they solved my problem.

Mary B.

VERIFIED Atticare CUSTOMER

8 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very thorough, and they followed through. They were a little more expensive than I thought, but well worth it.

The customer service

Roberto K.

VERIFIED Atticare CUSTOMER

9 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very efficient. They did what they promised at a reasonable cost, and actually better than other companies, so I have nothing bad to say. I thought they were pretty perfect.

I don't remember the name of the person who came to inspect, but he was knowledgeable. The team who came out to do the work was very efficient, clean, and they took care of everything. The whole package was great.

Dennis D.

VERIFIED Atticare CUSTOMER

10 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

It seems like a good product. I haven't really even looked at it in over a year.

They ran into problems, but there was no problem that they couldn't handle. I had old pipes and some water issues, but they took care of it all.

Nick C.

VERIFIED Atticare CUSTOMER

11 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were really prompt. At first, it was tricky getting someone to come out, but once we got everything worked out, they were quick. The work they did was good.

I'm not sure, just the overall experience was the best I guess.

Theresa H.

VERIFIED Atticare CUSTOMER

12 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were really professional.

It went really smooth, no surprises.

George B.

VERIFIED Atticare CUSTOMER

13 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were contentious and meticulous. It was a very good experience. They did what they said they would do.

I thought the best thing was that they were much more comprehensive about sealing the attic space. I had other companies come in and do the work, but didn't get the results.

Dana P.

VERIFIED Atticare CUSTOMER

14 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a good job.

I don't know. They cleaned up like they said they would. I don't know.

Keith B.

VERIFIED Atticare CUSTOMER

15 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

I guess I would tell them that they did what they advertised for a reasonable cost. They did a good job.

I liked that when it was done it looked really good, so I guess the results.

Brian I.

VERIFIED Atticare CUSTOMER

16 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were clean, considerate, and on schedule. Everything they said they would do, they did.

Well, they took care of me. They asked me what I wanted, and they provided it.

Ann C.

VERIFIED Atticare CUSTOMER

17 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

Well, they were just very professional. They did what they said they would do.

Everything looked amazing when they were done.

Wilson L.

VERIFIED Atticare CUSTOMER

18 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a good job. They were very professional.

Worry-free

Nancy V.

VERIFIED Atticare CUSTOMER

19 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very thorough and professional.

I just liked their communication, the style of how they communicated what needed to be done, and what they were doing.

Roy D.

VERIFIED Atticare CUSTOMER

20 of 270

Quality 10
10 10
Loyalty Yes
CRITIQUE

Well, they came out and did exactly what they said they would do, and they did a good job with everything.

Professional, to the point, and they came up with an estimate and bid. They stuck to the price, and that's what I paid. They did a great job.

Read All 270 Survey Responses at Ratings View