Diamond Certified Company Report

Affordable Roofing

Diamond Certified Company Report

Affordable Roofing

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 273 VERIFIED CUSTOMERS i

Tim S.

VERIFIED Affordable Roofing CUSTOMER

1 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think their pricing is fair and they provide honest estimates. They are efficient and I don't ever have to have them come back twice. They do the job properly the first time. I own a property management company. They are my go-to roofers and number one choice.

Just being convinced of their efficiency, they are always on time. They are fair and reasonable when it comes to pricing.

Bernadette G.

VERIFIED Affordable Roofing CUSTOMER

2 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a super job. They are very reasonable for the price compared to other roofers. We have used them three different times, once for a whole replacement and two others on repairs for the old one.

They are so professional and did our roof with care. There were five guys and I wasn't sure what to expect on a whole replacement, but they made it a super great experience. It's really noisy when removing the roof. I was amazed they were able to get it done within a day.

Norm S.

VERIFIED Affordable Roofing CUSTOMER

3 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

I like Guy. He is a straightforward and honest man. I would tell people if you need to do something with your roof I have Guy and he is impeccable. I would give them the information.

He was straightforward and everything was in term I could understand.

Read All 273 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Affordable Roofing provides a wide range of roofing services and products for residential and commercial clients in Solano, Napa, Alameda, Contra Costa, Marin, Sacramento, Sonoma and Yolo Counties. The company has experience with all types of roofing materials, including tile, cedar shakes, tar and gravel, and dimension shingles. Affordable Roofing also inspects and repairs existing roofs; provides free estimates and consultations; and installs seamless gutters, downspouts, skylights, sun tunnels and ventilation.

Owner and longtime Bay Area resident Guy Tigner has more than three decades of experience in the roofing industry. Mr. Tigner says Affordable Roofing’s main focus is offering personalized service and keeping its prices competitive by carefully planning the hours, materials and labor required to effectively complete each job. “To ensure top-rate installations, we only use products from leading manufacturers such as CertainTeed and Owens Corning.”

To request an estimate or browse a photo gallery of Affordable Roofing’s past projects, Mr. Tigner invites potential clients to visit www.affordableroofing.biz.

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Affordable Roofing

COMPANY CONTACT
Service AREA

Solano County
Napa County
Alameda County
Contra Costa County
Marin County
Sacramento County
Sonoma County
Yolo County

SERVICES PERFORMED

Complete Roofing Services
Skylights, Sun Tunnels & Ventilation
Gutters & Downspouts
Wood Rot Repair

BRANDS Supported
  • CertainTeed

  • GAF

  • Eagle Tile

  • Custom-Bilt Metals

  • Tamko

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Affordable Roofing

Company Profile

Affordable Roofing provides a wide range of roofing services and products for residential and commercial clients in Solano, Napa, Alameda, Contra Costa, Marin, Sacramento, Sonoma and Yolo Counties. The company has experience with all types of roofing materials, including tile, cedar shakes, tar and gravel, and dimension shingles. Affordable Roofing also inspects and repairs existing roofs; provides free estimates and consultations; and installs seamless gutters, downspouts, skylights, sun tunnels and ventilation.

Owner and longtime Bay Area resident Guy Tigner has more than three decades of experience in the roofing industry. Mr. Tigner says Affordable Roofing’s main focus is offering personalized service and keeping its prices competitive by carefully planning the hours, materials and labor required to effectively complete each job. “To ensure top-rate installations, we only use products from leading manufacturers such as CertainTeed and Owens Corning.”

To request an estimate or browse a photo gallery of Affordable Roofing’s past projects, Mr. Tigner invites potential clients to visit www.affordableroofing.biz.

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Company Philosophy

"We carefully plan each roofing project so it runs smoothly and stays on schedule. Our highly-trained crew members are efficient, professional and safety-conscious; they work with respect for our customers' homes and leave jobsites clean when they're finished. Ultimately, we strive to offer the best products, service and workmanship in the roofing industry."

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for roofing companies that have earned the prestigious Diamond Certified award. For Affordable Roofing, the key to achieving and maintaining high levels of customer satisfaction is providing its clients with a wide variety of roofing options and working closely with them to find the products that best fulfill their needs. “We’ve learned that in order to satisfy our customers, we have to consistently make them happy, and that’s exactly what we do,” says owner Guy Tigner. “As a service company, our reputation is everything, so we take our work very seriously.”

Affordable Roofing has been providing roofing services and products for residential and commercial clients in Solano, Alameda, Contra Costa, Marin, Sacramento, Sonoma and Yolo Counties since 1980. The company has experience with all types of roofing materials (including tile, tar and gravel, cedar shakes, and dimension shingles), and it also extends its installation services to seamless gutters, downspouts, skylights and sun tunnels.

Unlike less experienced roofing contractors that use dumpsters and trailers to collect and haul away debris in an effort to save on operating costs, Affordable Roofing uses a state-of-the-art truck bed lift that helps reduce the mess that’s often caused by the roofing process. “Debris can easily blow off trailers and end up in people’s yards, and dumpsters can tear up driveways and are only picked up one day a week, so our truck bed lift is a really big advantage,” says Mr. Tigner. “It goes up to two stories, which means we can load debris directly from the roof and cut down on labor, time and messiness.”

Another distinguishing attribute of Affordable Roofing is its steadfast dedication to keeping its prices low while never compromising the quality of its services. “We know people want a good deal on their roofing projects, but they also want to make sure they’re hiring a reputable company,” says Mr. Tigner. “That’s why we always make sure our prices are competitive and our products, services and warranties are top-notch.”

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Industry Info

Take simple steps to make your roof last longer and delay the need for expensive repairs. Most roofs can be expected to last for at least 15 years (depending on the type of roof and weather conditions), but by properly maintaining your roof and quickly identifying warning signs, you can nearly double that. The first step to taking care of your roof is regular inspection—have an initial inspection performed by a qualified roofing contractor, and then check your roof yourself once a year or after a heavy storm. This will allow you to catch problems early and take care of them before they become too expensive. Here are some more roof maintenance tips:
Check roof flashings. Roof flashings are one of the biggest reasons for a leaky roof—they cover areas where the roof pitch changes (chimneys, vents, skylights) and are often made of metal, so they’re weaker than the roof surface surrounding them and can be compromised by bad weather. Check your flashings annually and look for tearing, rusting, leaking and general signs of wear.
Caulk nail heads, flashing fasteners and mounting brackets near vents and chimneys. This will keep nails and bolts from rusting and prevent water from leaking into the roof. A professional can do this for you, but you can also do it yourself with a tube of roof caulk and a caulking gun.
Inspect tiled roofs. Roof tiles are prone to cracks and holes, so inspect them for damage—especially if potential damage has occurred (after rain, hail or wind storms). Replace broken or cracked tiles, as well as cracked mortar in between roofing tiles.
Keep leaves and debris off the roof. Leaves can trap moisture on the surface of your roof, making it more susceptible to rotting and deterioration. If leaves gather in valleys and gutters on your roof, sweep them off as soon as possible.
Remove roof lichen and moss. Roof moss and lichen can damage roofing by attaching to the paint and particles, causing the surface of the roof to flake or crack. They can also permanently pit or crack roof tiles, and moss keeps roofs from drying out, which can result in a deterioration of roofing materials. Use a roof lichen killer to prevent plant growth and keep your roof looking like new.

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Frequently Asked Questions

Q: How soon can you start my roofing project?

A: It depends on the time of year, the weather and our schedule, but we can usually start a project within two to six weeks of the initial call. Either way, we’ll stay in contact with you and give you an accurate timeframe for when we can start the job.

Q: How long will my roofing project take to complete?

A: That depends on a variety of factors, including the type of roof we’re installing and the weather. Our goal is to get our work done according to our customers’ schedules, so we assign as many employees as possible to complete each job quickly and efficiently.

Q: Do I need a permit for my project?

A: Yes, but you don’t need to worry about that—we’ll get the permit for you.

Q: Can you deal with building inspectors?

A: Yes. We’ll call the building department, schedule a meeting with the inspectors, have them sign off on your permit and give it to you when the process is done.

Q: Do you install anything besides roofs?

A: Yes. In addition to all types of roofs, we install seamless gutters, downspouts, skylights, sun tunnels and ventilation systems.

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SELECTED PHOTOS FROM Affordable Roofing

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Affordable Roofing WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Affordable Roofing
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 273 VERIFIED CUSTOMERS i
Affordable Roofing : Average 9.5 out of 10 based on 273 unique customer surveys of customer satisfaction.

Tim S.

VERIFIED Affordable Roofing CUSTOMER

1 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think their pricing is fair and they provide honest estimates. They are efficient and I don't ever have to have them come back twice. They do the job properly the first time. I own a property management company. They are my go-to roofers and number one choice.

Just being convinced of their efficiency, they are always on time. They are fair and reasonable when it comes to pricing.

Bernadette G.

VERIFIED Affordable Roofing CUSTOMER

2 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a super job. They are very reasonable for the price compared to other roofers. We have used them three different times, once for a whole replacement and two others on repairs for the old one.

They are so professional and did our roof with care. There were five guys and I wasn't sure what to expect on a whole replacement, but they made it a super great experience. It's really noisy when removing the roof. I was amazed they were able to get it done within a day.

Norm S.

VERIFIED Affordable Roofing CUSTOMER

3 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

I like Guy. He is a straightforward and honest man. I would tell people if you need to do something with your roof I have Guy and he is impeccable. I would give them the information.

He was straightforward and everything was in term I could understand.

K. K. P. M.

VERIFIED Affordable Roofing CUSTOMER

4 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

This was the best experience I have had with a contactor in a while. Their quality was amazing and the pricing is better.

The quality and service

C. P. M.

VERIFIED Affordable Roofing CUSTOMER

5 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

They stand by their work. It's quality work for a good price for what they do. Their reputation proceeds them.

Quality work for the pricing

Karen C.

VERIFIED Affordable Roofing CUSTOMER

6 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very honest, reliable, and fair priced

His quality

Shelby D.

VERIFIED Affordable Roofing CUSTOMER

7 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think Guy is very honest and cares about his customers.

I would say the quality of their work.

Susan V.

VERIFIED Affordable Roofing CUSTOMER

8 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are quick.

They did a good job and that's all I can really say.

Jessica B.

VERIFIED Affordable Roofing CUSTOMER

9 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are quick and professional. They pointed out the issues and what needed to be done. I will always and only use them. I'm a Realtor and use them on for the majority of my listings.

When I call, they respond. The owner is very good at getting back to me.

Kelli W.

VERIFIED Affordable Roofing CUSTOMER

10 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think they have the best employees and referrals in my area. They were honest, had integrity, and got everything done like they said they would.

I would say, the integrity.

Cindy R.

VERIFIED Affordable Roofing CUSTOMER

11 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

I like them. They would come highly recommended to anyone who was seeking the service.

I would say, the communication and quality of work.

Joyce C.

VERIFIED Affordable Roofing CUSTOMER

12 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're affordable. They have the highest integrity. Guy, the owner, does the work and for a good reason. He always stands by his work.

Easy to do business with

David M.

VERIFIED Affordable Roofing CUSTOMER

13 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are affordable, professional, and passionate.

He gets it done on time and has the expertise to track problems and solve them.

Sarah M.

VERIFIED Affordable Roofing CUSTOMER

14 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say that he is great for me as a Realtor and is a very excellent business man. Give him a call.

The expertise he has

Trudi G.

VERIFIED Affordable Roofing CUSTOMER

15 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would like to say they do good work. They are always on time and very professional.

I have known Guy for a long time. I have full confidence of his ability to get me a quick proposal and get the work done in a timely manner.

Roosevelt L.

VERIFIED Affordable Roofing CUSTOMER

16 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they are professional and on time, they will be on the job and do the job as they say they are, great cleanup. I am thinking of calling him again. He came out not making much on the deal, so I appreciated that very much, very straightforward guy.

I think, in one word, their professionalism, very friendly guys.

Cathy K.

VERIFIED Affordable Roofing CUSTOMER

17 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

Guy is one of those rare men and is honest in his assessment. He is honest in his recommendations. I appreciate him being upfront and straightforward. He is an honest roofer. He is always easy to get a hold of. His reports are timely. I applaud him in the fact of how he runs his business with integrity. He has permits posted and never shaves corners. He is always current with regulations and laws around roofing. His ability to make great aesthetics are amazing. I met him through getting bids on a home, it was required to have three bids on this home. They selected Guy’s bid and we were so impressed we never stopped using him.

Working with him for over 30 years, he has been consistent and reliable since I met him. I just called him last week as a matter of fact. No ups and downs with the quality of his work. He's always on top of new products and materials. All insurance is there, he doesn't raise pricing half way through the job. If he is not my first choice then he always comes second.

Melody M.

VERIFIED Affordable Roofing CUSTOMER

18 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

Think they are a good company and would give them a recommendation.

Probably, the fact that they answered all my questions in a language I could understand.

Michelle S.

VERIFIED Affordable Roofing CUSTOMER

19 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

I always recommend them.

The owner is honest and I like dealing with him.

Dave B.

VERIFIED Affordable Roofing CUSTOMER

20 of 273

Quality 10
10 10
Loyalty Yes
CRITIQUE

That he is the best out there, especially for roofers

Trustworthy, I have done work with them for over 20 years now.

Read All 273 Survey Responses at Ratings View