Diamond Certified Company Report

Advanced Roofing Services, Inc.

Diamond Certified Company Report

Advanced Roofing Services, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 443 VERIFIED CUSTOMERS i

Tony V.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

1 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

I highly recommend them, because they stand behind their work.

They come out and work in a professional manner. They get the job done without any problems.

Tony V.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

2 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very reliable, and they completed the job they said they would. I would definitely recommend them, and I may use them again.

They were very professional, and of course, you can communicate easily with them. They did everything for us.

Sophie T.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

3 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're the only roofer that we've used for our property management group over the last 20 years. They're fantastic.

They are easy to work with, on time, respectful, and they clean up after themselves.

Read All 443 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Dave Lopez, Owner

Advanced Roofing Services, Inc. replaces roofing, including composition, shingles, built-up (tar and gravel, fiberglass cap sheet and coatings), modified membranes, “Class A” wood shake and wood shingle roof systems. The company serves customers in the East Bay.

Owner Dave Lopez started Advanced Roofing Services in 1998 with his partner, Barry Wilkes. Mr. Lopez has more than 40 years of experience in the roofing industry and has installed virtually every type of roof system. Prior to starting his own business, he was a journeyman roofer and superintendent for various other companies. As one of Advanced Roofing Services’ estimators, Mr. Lopez handles all jobs from inception to completion.

Advanced Roofing Services offers re-roofing services and is a GAF Certified installer; a CertainTeed SELECT ShingleMaster™; an authorized installer for IB single-ply membranes; and a member of the National Roofing Contractors Association (NRCA), National Association of the Remodeling Industry (NARI), and Roofing Contractors Association of California (RCAC). “We’ve worked on thousands of homes and buildings over the years, and we put the same amount of dedication and skill into every job,” says Mr. Lopez. 

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COMPANY REPORT NAVIGATION

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Advanced Roofing Services, Inc.

COMPANY CONTACT
Service AREA

Alameda County

SERVICES PERFORMED

Tar & Gravel Specialist
Roof Replacement, Including Composition Shingle, Tile & Wood Shake
Roof Maintenance

BRANDS Supported
  • CertainTeed

  • GAF

  • Johns Manville

  • Monier

  • US Tile

  • Malarkey

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Advanced Roofing Services, Inc.

A recent residential roofing project by Advanced Roofing Services

Company Profile

Advanced Roofing Services, Inc. replaces roofing, including composition, shingles, built-up (tar and gravel, fiberglass cap sheet and coatings), modified membranes, “Class A” wood shake and wood shingle roof systems. The company serves customers in the East Bay.

Owner Dave Lopez started Advanced Roofing Services in 1998 with his partner, Barry Wilkes. Mr. Lopez has more than 40 years of experience in the roofing industry and has installed virtually every type of roof system. Prior to starting his own business, he was a journeyman roofer and superintendent for various other companies. As one of Advanced Roofing Services’ estimators, Mr. Lopez handles all jobs from inception to completion.

Advanced Roofing Services offers re-roofing services and is a GAF Certified installer; a CertainTeed SELECT ShingleMaster™; an authorized installer for IB single-ply membranes; and a member of the National Roofing Contractors Association (NRCA), National Association of the Remodeling Industry (NARI), and Roofing Contractors Association of California (RCAC). “We’ve worked on thousands of homes and buildings over the years, and we put the same amount of dedication and skill into every job,” says Mr. Lopez. 

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Company Philosophy

“We’re experts in identifying and solving roofing and waterproofing problems. Our helpful and knowledgeable staff makes every effort to provide our customers with the best service. We provide solutions.”

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Comparative Summary

Dave Lopez of Advanced Roofing Services, Inc. considers himself more than just an estimator and a business owner. “I’m a roofer first and foremost, and I talk to my customers at a level they understand and appreciate. That’s an extraordinary comfort to someone facing the possibility of a roof repair.”

Advanced Roofing Services provides re-roofing, waterproofing, roof repair and maintenance, and gutter services for homeowners, management companies, general contractors, and homeowner associations throughout the Greater Bay Area. It also installs and repairs skylights and solar tubes, and offers roofing inspections for real estate agents. All the company’s re-roofing and gutter replacement projects carry a five-year workmanship warranty. Mr. Lopez is present on every jobsite, monitoring the work throughout and approving it upon completion.

Advanced Roofing Services places a high premium on honesty and integrity. Mr. Lopez says he goes to great lengths to forestall replacing a roof by extending its life through repair. He says it’s not uncommon for him to squeeze five additional years of life from a roof when its owners had been advised that replacement was their sole option.

The company prides itself on working quickly, often completing jobs in a single day. Mr. Lopez says his workers never linger on a property beyond what the job calls for, and clients’ properties are always left absolutely clean and tidy. Similarly, the company’s shop is very well-maintained, and its trucks are washed every few days.

Advanced Roofing Services “answers questions plainly and honestly,” says Mr. Lopez. It provides all the information customers need to make informed decisions. If the company doesn’t have the answers, they research them. “We give as much information to our customers as we possibly can.”

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Industry Info

You should take the same cautious approach for roofing projects large and small. Dave Lopez, owner of Advanced Roofing Services, Inc., warns against choosing a contractor based on price alone. Roofers are routinely called upon to fix jobs done poorly by others—usually because homeowners reflexively choose the lowest bid without considering other factors. “They’ll get roofing that was installed upside down, for example,” says Mr. Lopez. “Cheaper repairs sometimes cost a lot more in the long run.”

Mr. Lopez also notes that different roofers and estimators have different perspectives on how reroofing or repairs should be done. Therefore, two estimates for the same repair might not actually entail the same type of work. If you get multiple bids—and Mr. Lopez recommends you do—ask questions about the precise nature of the work to confirm the bids are comparable.

Mr. Lopez cautions against foam roofs, even those installed as recently as a year ago. Similar problems have arisen with composition shingles and other flat roofing products. For longevity, Mr. Lopez recommends tar and gravel roof systems.

Different roofs deteriorate at different rates. If you see any of the following signs, it’s time to consider replacement:

• Leaks in numerous places
• Continuous leaks, even with repairs
• Problems return soon after repairs
• Repairs don’t fix the problem

If you decide to undergo a replacement, there are a few things you should do before the installation process begins. Since hammering can cause vibrations inside your home, remove loose items from your walls and shelves. You should also make sure your driveway and surrounding area is clear so the workers have space to move materials directly to your roof.

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Frequently Asked Questions

Q: What kind of warranties do you offer?

A: We offer a five-year workmanship warranty.

Q: Do you do gutter cleaning? Can I get an estimate?

A: We do clean gutters, but we don’t provide an estimate. They generally take about an hour to clean.

Q: Can you do an estimate over the phone?

A: Not without seeing the roof. There are so many variables: What’s your roof pitch? How many square feet is it? Does that include the overhang? What do you want the gutter to look like?

Q: Do tile roofs last forever?

A: Not always. Tiles do crack and break; they need to be maintained, checked and sealed as needed. Once that underlayer of tile is exposed, the membrane starts deteriorating, which can cause water intrusion. If you want a tile roof to last a lifetime, you must maintain it.

Q: Do you offer maintenance?

A: Yes. Every few years, you should schedule some distant cleaning and roof system checking and sealing. If you have a lot of trees in your area, make sure your gutters and roof are clear of debris.

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SELECTED PHOTOS FROM Advanced Roofing Services, Inc.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Dave Lopez

Expert CONTRIBUTOR PROFILE
  • Dave Lopez is owner of Advanced Roofing Services, Inc., a Diamond Certified company since 2003. He can be reached at (510) 592-4978 or by email.

Dave Lopez: Roof Dreams

By James Florence, Diamond Certified Resource Reporter

ALAMEDA — When asked why he got into the roofing trade, Dave Lopez cites both a family connection and an entrepreneurial aspiration. “My dad was a roofer, so I became familiar with the trade early on,” he recounts. “After high school, I started working in the industry and climbed up the ladder from apprentice to journeyman, foreman, and then superintendent. My goal from day one was to have my own roofing business, which I achieved in 1998. I started out with a pickup truck, working out of my home, and from there I expanded into a shop and an office. After more than 40 years in roofing, I still love the smell of hot tar—it’s my cologne!”

Today, as owner of Advanced Roofing Services, Inc., Dave says his favorite part of his job (besides the scent of hot tar) is working with customers. “As company owner, I spend most of my time meeting with clients, doing sales presentations and providing estimates. I really enjoy figuring out what a customer needs and finding the right solution for them.”

Born and raised in Richmond, Dave resides today in Hayward, where he appreciates the mild bayside climate. “For a roofer, this is paradise. Since we’re right next to the bay, when the fog comes in and the breeze picks up, it’s like natural air conditioning. I once spent three months roofing in Los Angeles and it was terrible, so that really made me appreciate what we have up here.”

Outside of work, Dave spends his free time on a variety of hobbies and pastimes. “I’m big into classic cars and regularly attend car shows,” he details. “I just got back from a show in Pismo Beach, where I showed off my ’52 Oldsmobile Starfire.” Additionally, as a lifelong sports fan, Dave holds season tickets for the Oakland Raiders, the Oakland A’s, the Golden State Warriors and the Cal-Berkeley Bears. When he’s not at a car show or sports event, Dave enjoys spending time with his three grown children and five grandchildren.

In his life and career, Dave espouses the value of persistent positivity. “My main philosophy is to stay positive and keep moving,” he affirms. “In life, you’re going to run into roadblocks, and the only way to get to your destination is to push through. I’ve had plenty of those in my life, and maintaining a persistent, positive mindset is what got me to where I am today.”

When asked what he’d do if he were to retire tomorrow, Dave says he’d devote more time to the activities and people that matter most to him. “I’d spend more time with my kids and grandkids, as well as my cars. I’d definitely attend more car shows. These days, I do about 25 a year, but there are a lot more I could go to.”

Ask Me Anything!

Q: What was your first car?

A: A 1964 1/2 Ford Mustang—it came out halfway between ’64 and ’65. By the time I got it, it was about seven years old, so it wasn’t a big deal, but today it’s considered a classic.

Q: What kind of music do you like?

A: A little bit of everything, including R&B, classical, jazz and rock.

Q: Did you play any sports in high school?

A: I played baseball and ran track.

Q: Are you an early bird or a night owl?

A: An early bird—and I mean early. I’m usually up at 3:30am. That allows me to get a lot done before the day really gets going.

Q: If you could travel anywhere in the world, where would you go?

A: Italy.

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Expert articles
  • The Impact of Roof Pitch on Roofing Material Selection

    ALAMEDA — Tar and gravel roofs have been around for a long time, but in recent years their popularity has waned. This is largely due to aesthetics, with many homeowners choosing to replace their tar and gravel roofs with composition shingles because they like the way they look. However, in some cases this can be a big mistake, because even though a roof may look good, it might not function like it needs to.

    Residential roofs vary in terms of steepness (or “pitch,” as it’s known in the industry). Roof pitch is expressed as a rise/run ratio. For example, a roof that rises 6 inches for every 12 inches of horizontal run has a 6:12 pitch. Some roofing materials are designed to function within a certain range of pitch in order to meet their intended lifespan. That’s why it can be a problem when a homeowner replaces their tar and gravel roof with shingles, because each of these products is designed to perform at different pitches.

    To meet shingle manufacturer criteria, a roof needs to be at a pitch of 4:12 or greater to install shingles. However, many homeowners choose to install shingles even though their roofs have pitches of 2:12 or 3:12. Not only does this void any warranty the shingles might have come with, it often leads to premature failure of the roof. Over time, as rainwater runs down the roof, the shingles will start to settle and “cup” in certain areas, creating a small dam that diverts water to the left and right. Eventually, this water will get into the roof’s seam, seep in the nail holes and, once the nails rust out, make its way into the attic. This chain of events can cause the shingles on an incorrectly pitched roof to fail in as few as 10 years.

    For this reason, when replacing your roof, it’s important to consider its pitch and install an appropriate product—ideally the one it was originally designed to have. If you have a tar and gravel roof, it’s wise to go with its modern equivalent, known as a “built-up” roof. Instead of gravel, a built-up roof is covered by a cap sheet, which provides a watertight layer of protection and looks a lot nicer.

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Expert video tip
  • Video: Roof Maintenance Tip

    Complete Video Transcription:

    Host, Sarah Rutan: To keep your roof in good condition, you’ll need to invest in ongoing maintenance. Today we’re in Alameda with Diamond Certified Expert Contributor Dave Lopez of Advanced Roofing Services to learn more.

    Diamond Certified Expert Contributor, Dave Lopez: So, my tip of the day is, once your new roof is installed, is to have it maintained every five years. So, you should call your roofer every five years for maintenance to ward off any type of water intrusion or early wear-and-tear as well.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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Advanced Roofing Services, Inc. WEBSITE AND EXTERNAL FEED
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Diamond Certified RATINGS ON Advanced Roofing Services, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 443 VERIFIED CUSTOMERS i
Advanced Roofing Services, Inc. : Average 9.0 out of 10 based on 443 unique customer surveys of customer satisfaction.

Tony V.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

1 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

I highly recommend them, because they stand behind their work.

They come out and work in a professional manner. They get the job done without any problems.

Tony V.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

2 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very reliable, and they completed the job they said they would. I would definitely recommend them, and I may use them again.

They were very professional, and of course, you can communicate easily with them. They did everything for us.

Sophie T.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

3 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're the only roofer that we've used for our property management group over the last 20 years. They're fantastic.

They are easy to work with, on time, respectful, and they clean up after themselves.

Joan B.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

4 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell others that they do great work. If you need roofers, they are our go-to.

They are friendly and honest.

Cindy B.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

5 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were painless to contact and work with. They were efficient, professional, and they did a great job.

I thought the work that they did was very high quality. It made our home look great.

Meg C.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

6 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

I thought they were very professional. They cleaned up after all of their work. Some nails were left in the driveway, but it was like 2 of them. The work is fine, highly recommended.

They cleaned up. The last time we had roof work done, piles got left behind, so this time it was nice.

Peter G.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

7 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

I thought the business was good. Things have been fine.

They followed through with everything.

Stu K.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

8 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very professional and knowledgeable.

Just everything as a whole, I guess

Mary L.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

9 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

I thought they were very thorough with their inspection, and the recommendations that they made were right on par with what we figured was wrong. They were out the next day for the repairs. I have a list of things coming up that we need to do as well.

They were professional, and the work has held up.

Marilyn M.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

10 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would honestly have to say for an older lady that I'm used to people trying to take advantage and over-charge me for things, but these guys were very honest, very upfront about the condition of the roof, the problem that we will run into in the future, and the work that needs to be done immediately.

I would say their honesty, and they gave me a decent price for the work. I plan on contacting them again.

Carrie R.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

11 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did an excellent job. They actually were referred to me by a friend who was also very happy with their work.

Well, getting a referral from someone you know is always comforting. They were just really professional and friendly. They did great work.

Linda S.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

12 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would let others know that they are professional and know what they are doing.

They knew what they were doing, and they got the problem fixed.

Felix

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

13 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very knowledgeable, straight to point, and great pricing

He gave me his personal cell phone number, he is on top of it, and within an hour, I have an appointment.

R.R.B.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

14 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

They run a great business, do amazing work, and are very upbeat about getting things done.

I have a personal line to the owner and usually get a response within 30 minutes.

Mike F.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

15 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them.

They showed up when they said they would, and they did what they said they would do.

Lillian L.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

16 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very dependable, and they are very good.

They were good.

Patricia M.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

17 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very professional, answered my questions, and cleaned up so well that it was like they were not there.

They were professionals, and they did a good job.

Kathy M.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

18 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are thorough, clean, and responsible. Their work is impeccable.

The way our roof looks

John M.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

19 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would go with them again, no question about that. They are very professional, absolutely.

They did everything, as they said they would, and there were no problems whatsoever.

Amy M.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

20 of 443

Quality 10
10 10
Loyalty Yes
CRITIQUE

It was an excellent experience, and they did a good job. They made sure they did the job right.

Personable, knowledgeable, and they are experts at what they do.

Read All 443 Survey Responses at Ratings View