Diamond Certified Company Report

Advanced Roofing Services, Inc.

Diamond Certified Company Report

Advanced Roofing Services, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 393 VERIFIED CUSTOMERS i

Tony V.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

1 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

I highly recommend them, because they stand behind their work.

They come out and work in a professional manner. They get the job done without any problems.

Tony V.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

2 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very reliable, and they completed the job they said they would. I would definitely recommend them, and I may use them again.

They were very professional, and of course, you can communicate easily with them. They did everything for us.

Sophie T.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

3 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're the only roofer that we've used for our property management group over the last 20 years. They're fantastic.

They are easy to work with, on time, respectful, and they clean up after themselves.

Read All 393 Survey Responses at Ratings View
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Diamond certified company PROFILE

Advanced Roofing Services, Inc. replaces roofing, including composition, shingles, built-up (tar and gravel, fiberglass cap sheet and coatings), modified membranes, “Class A” wood shake and wood shingle roof systems. The company serves customers in the East Bay.

Owner Dave Lopez started Advanced Roofing Services in 1998 with his partner, Barry Wilkes. Mr. Lopez has more than 40 years of experience in the roofing industry and has installed virtually every type of roof system. Prior to starting his own business, he was a journeyman roofer and superintendent for various other companies. As one of Advanced Roofing Services’ estimators, Mr. Lopez handles all jobs from inception to completion.

Advanced Roofing Services offers re-roofing services and is a GAF Certified installer; a CertainTeed SELECT ShingleMaster™; an authorized installer for IB single-ply membranes; and a member of the National Roofing Contractors Association (NRCA), National Association of the Remodeling Industry (NARI), and Roofing Contractors Association of California (RCAC). “We’ve worked on thousands of homes and buildings over the years, and we put the same amount of dedication and skill into every job,” says Mr. Lopez. 

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Advanced Roofing Services, Inc.

COMPANY CONTACT
Service AREA

The Greater Bay Area

SERVICES PERFORMED

Roof Replacement
Residential/Commercial 

BRANDS Supported
  • CertainTeed

  • GAF

  • Johns Manville

  • Monier

  • US Tile

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Advanced Roofing Services, Inc.

Company Profile

Advanced Roofing Services, Inc. replaces roofing, including composition, shingles, built-up (tar and gravel, fiberglass cap sheet and coatings), modified membranes, “Class A” wood shake and wood shingle roof systems. The company serves customers in the East Bay.

Owner Dave Lopez started Advanced Roofing Services in 1998 with his partner, Barry Wilkes. Mr. Lopez has more than 40 years of experience in the roofing industry and has installed virtually every type of roof system. Prior to starting his own business, he was a journeyman roofer and superintendent for various other companies. As one of Advanced Roofing Services’ estimators, Mr. Lopez handles all jobs from inception to completion.

Advanced Roofing Services offers re-roofing services and is a GAF Certified installer; a CertainTeed SELECT ShingleMaster™; an authorized installer for IB single-ply membranes; and a member of the National Roofing Contractors Association (NRCA), National Association of the Remodeling Industry (NARI), and Roofing Contractors Association of California (RCAC). “We’ve worked on thousands of homes and buildings over the years, and we put the same amount of dedication and skill into every job,” says Mr. Lopez. 

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Company Philosophy

"We're experts in identifying and solving roofing and waterproofing problems. Our helpful and knowledgeable staff makes every effort to provide our customers with the best service. We've worked on thousands of homes and buildings over the years, and we put the same amount of dedication and skill into every job."

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Comparative Summary

Dave Lopez of Advanced Roofing Services, Inc. considers himself more than just an estimator and a business owner. “I’m a roofer first and foremost, and I talk to my customers at a level they understand and appreciate. That’s an extraordinary comfort to someone facing the possibility of a roof repair.”

Advanced Roofing Services provides re-roofing, waterproofing, roof repair and maintenance, and gutter services for homeowners, management companies, general contractors, and homeowner associations throughout the Greater Bay Area. It also installs and repairs skylights and solar tubes, and offers roofing inspections for real estate agents. All the company’s re-roofing and gutter replacement projects carry a five-year workmanship warranty. Mr. Lopez is present on every jobsite, monitoring the work throughout and approving it upon completion.

Advanced Roofing Services places a high premium on honesty and integrity. Mr. Lopez says he goes to great lengths to forestall replacing a roof by extending its life through repair. He says it’s not uncommon for him to squeeze five additional years of life from a roof when its owners had been advised that replacement was their sole option.

The company prides itself on working quickly, often completing jobs in a single day. Mr. Lopez says his workers never linger on a property beyond what the job calls for, and clients’ properties are always left absolutely clean and tidy. Similarly, the company’s shop is very well-maintained, and its trucks are washed every few days.

Advanced Roofing Services “answers questions plainly and honestly,” says Mr. Lopez. It provides all the information customers need to make informed decisions. If the company doesn’t have the answers, they research them. “We give as much information to our customers as we possibly can.”

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Industry Info

You should take the same cautious approach for roofing projects large and small. Dave Lopez, owner of Advanced Roofing Services, Inc., warns against choosing a contractor based on price alone. Roofers are routinely called upon to fix jobs done poorly by others—usually because homeowners reflexively choose the lowest bid without considering other factors. “They’ll get roofing that was installed upside down, for example,” says Mr. Lopez. “Cheaper repairs sometimes cost a lot more in the long run.”

Mr. Lopez also notes that different roofers and estimators have different perspectives on how reroofing or repairs should be done. Therefore, two estimates for the same repair might not actually entail the same type of work. If you get multiple bids—and Mr. Lopez recommends you do—ask questions about the precise nature of the work to confirm the bids are comparable.

Mr. Lopez cautions against foam roofs, even those installed as recently as a year ago. Similar problems have arisen with composition shingles and other flat roofing products. For longevity, Mr. Lopez recommends tar and gravel roof systems.

Different roofs deteriorate at different rates. If you see any of the following signs, it’s time to consider replacement:

• Leaks in numerous places
• Continuous leaks, even with repairs
• Problems return soon after repairs
• Repairs don’t fix the problem

If you decide to undergo a replacement, there are a few things you should do before the installation process begins. Since hammering can cause vibrations inside your home, remove loose items from your walls and shelves. You should also make sure your driveway and surrounding area is clear so the workers have space to move materials directly to your roof.

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Frequently Asked Questions

Q: What kind of warranties do you offer?

A: We offer a five-year workmanship warranty.

Q: Do you do gutter cleaning? Can I get an estimate?

A: We do clean gutters, but we don’t provide an estimate. They generally take about an hour to clean.

Q: Can you do an estimate over the phone?

A: Not without seeing the roof. There are so many variables: What’s your roof pitch? How many square feet is it? Does that include the overhang? What do you want the gutter to look like?

Q: Do tile roofs last forever?

A: Not always. Tiles do crack and break; they need to be maintained, checked and sealed as needed. Once that underlayer of tile is exposed, the membrane starts deteriorating, which can cause water intrusion. If you want a tile roof to last a lifetime, you must maintain it.

Q: Do you offer maintenance?

A: Yes. Every few years, you should schedule some distant cleaning and roof system checking and sealing. If you have a lot of trees in your area, make sure your gutters and roof are clear of debris.

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SELECTED PHOTOS FROM Advanced Roofing Services, Inc.

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Diamond Certified RATINGS ON Advanced Roofing Services, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 393 VERIFIED CUSTOMERS i
Advanced Roofing Services, Inc. : Average 8.9 out of 10 based on 393 unique customer surveys of customer satisfaction.

Tony V.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

1 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

I highly recommend them, because they stand behind their work.

They come out and work in a professional manner. They get the job done without any problems.

Tony V.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

2 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very reliable, and they completed the job they said they would. I would definitely recommend them, and I may use them again.

They were very professional, and of course, you can communicate easily with them. They did everything for us.

Sophie T.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

3 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're the only roofer that we've used for our property management group over the last 20 years. They're fantastic.

They are easy to work with, on time, respectful, and they clean up after themselves.

Lisa C.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

4 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

The quality of their work, they are dependable, and they deliver what they say they're going to deliver.

It's the quality and the fact that they deliver what they say, my expectations were met.

Barbara B.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

5 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them that you get what you pay for. I thought they were really great, but too pricey.

They stood behind their product, and they came out here as soon as I had a question.

Steve S.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

6 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very responsive and good quality.

They're very responsive and good quality.

Henry H.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

7 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're really good.

They did a good job.

Gloria H.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

8 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very prompt, professional, and affordable.

I think their professionalism

Susan H.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

9 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would definitely tell people to use them. I think they're very good, the prices are competitive, and it went much faster than I thought it would. I don't have a large house, but I have an attached garage, and everything was finished in a day in a half. Afterwards, they totally cleaned everything up. It was great.

They quality of the work they do and the fact that if they said they were going to be here, they were here.

David B.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

10 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them that I got several prices for my job and talked to a number of roofers. I would say Advanced Roofing Services is a great value for the price, an excellent value.

I would say the owners approach to his business impressed me the most.

Frank M.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

11 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're great.

They were punctual. They did the work quickly, good, and on time. They were very efficient, and if you have something that they need to come back and fix, they will be right there.

Diane M.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

12 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've had two very positive personal experiences, but there is an issue with a condo that I own and us not knowing who's at fault for the problems. So, until that gets cleared up, I couldn't really recommend them.

The service, they were punctual, they showed up when they said they would, and they did everything they said they would do. They stuck to their price.

Ned T.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

13 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'd say they're the perfect person to do your roof.

They had a great mix of old guys and young guys. The older guys did the estimates and laid the job out, and then, the young bucks came out to put it together. They were good guys. They just did a really professional job.

Joan W.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

14 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they very reliable, and they do a good job.

The owner came out himself.

Jack V.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

15 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would definitely use them again, and I would recommend them to anybody.

The personal service with the owner

Michael M.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

16 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

Extremely professional

Quality of work

Cameron H.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

17 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

Totally reliable, quality craftsmanship, and reliable scheduling

I've worked with them before, so the continued professional relationship.

Stephen K.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

18 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

We've actually recommended them to three different sources. We're very happy, and we'd recommend them. They're nice to work with, and we thought they did a good job. They cleaned up every day after they left, so it was like no one had been there. It was great.

They did everything and more than I expected for a very competitive price. They're here in our hometown. They're excellent, extremely knowledgeable, friendly, helpful, thoughtful, and very professional. I like to keep my business in my hometown.

Alice S.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

19 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very reliable and very professional.

Their product, it doesnt leak.

Antonio S.

VERIFIED Advanced Roofing Services, Inc. CUSTOMER

20 of 393

Quality 10
10 10
Loyalty Yes
CRITIQUE

They pay attention to detail and theyre very thorough. The explanation was very thorough as well. When I talked to him on the phone, I realized that I wanted him to do the job.

It is run by a small businessman and they were very local and they were very close to where I am.

Read All 393 Survey Responses at Ratings View