Luis Barrera: An Advanced Career
By James Florence, Diamond Certified Resource Reporter
ANTIOCH — When asked how he got into the plumbing industry, Luis Barrera credits a family connection. “When I was in my early 20s, I had an uncle who was a plumber, and through him I became acquainted with the trade,” he recounts. “I was intrigued by the technical aspects and it seemed like I could make a decent living, so I decided to pursue it as a career. About 10 years later, I got my license and started my own business, which I’m still running today.”
Today, as owner of Advanced Plumbing & Drain Master, Luis says while running a business isn’t easy, it’s worth the extra effort. “It’s a lot of responsibility, but it also keeps me motivated. I take a lot of pride in having my own business.” When asked his favorite part of his job, Luis replies that it’s the fulfillment derived from helping others. “I like making my customers happy by solving their problems. There’s nothing better than seeing the smile on a customer’s face after I’ve bailed them out of a bad situation.”
Originally from Belize, Luis came to the United States in 2002. Today, as a resident of Antioch, he expresses his appreciation for the professional opportunities his relocation has afforded him. “In Belize, the plumbing industry isn’t as advanced as it is here, and as a result, it doesn’t pay much. I’m thankful to be in a place where there’s a higher standard of professionalism and plumbers are well-compensated for their work.”
Outside of work, Luis spends the bulk of his time with his wife, Flore, and their two children. “On the weekends, we like doing family activities like swimming, going to the movies and going out to dinner,” he says. “I also play in a soccer league, so every Sunday we all go out to the game.”
In regard to his professional career, Luis espouses the importance of customer service. “I think the key to having a successful business is providing good customer service,” he affirms. “After all, it comes down to having happy customers, and the only way you’re going to achieve that is by being on time, courteous and solving their problems, which is what I always try to do.”
Ask Me Anything!
Q: What’s your favorite sports team?
A: The San Francisco 49ers.
Q: What’s the best gift you’ve ever received?
A: My kids.
Q: Are you an early bird or a night owl?
A: A little bit of both.
Q: What’s your favorite restaurant?
A: Red Lobster.
Q: What’s your favorite thing to do on a rainy day?
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A: Go outside and play with my kids in the rain.