Diamond Certified Company Report

ABS Home Pro

Diamond Certified Company Report

ABS Home Pro

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Diamond Certified Qualification

Based on customer surveys, we declare this company has passed all rating steps and has earned The Diamond Certified Award

David Pak
Director of Ratings Research
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 192 VERIFIED CUSTOMERS i

Jackie A.

VERIFIED ABS Home Pro CUSTOMER

1 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

I can rely on them to be there when they say they're going to be there, and they do an excellent job.

I've used them three times, and I like the guys. They're very nice, friendly, and thorough.

Carol K.

VERIFIED ABS Home Pro CUSTOMER

2 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were great.

The guy who came out was very professional. The two guys who came and did the job seemed to be experienced. We had a complicated job. I was very impressed with their company.

Ed E.

VERIFIED ABS Home Pro CUSTOMER

3 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a good job. I would use them again.

The job was done on time, they did a good job, and I was satisfied.

Read All 192 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

ABS Home Pro provides seamless gutter, leaf protection, and gutter maintenance and repair services for residential clients in Sonoma and Marin Counties.

Owner George Angell has been in the construction industry since 1982, working in various capacities that include managing large projects and teams. Mr. Angell founded ABS Home Pro to provide high-quality gutter services at competitive prices while using proven installation methods—an approach he refers to as “Top Value.”

ABS Home Pro’s upgraded seamless gutter services use the latest high-tech industrial color coatings that, according to Mr. Angell, protect gutters for many years. The company also observes Green business practices, recycling all the metals, woods and plastics it uses on jobsites.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON ABS Home Pro

COMPANY CONTACT
Service AREA

Sonoma County
Marin County
Petaluma
Rohnert Park
Windsor
Santa Rosa
Mill Valley
Novato
San Rafael
Larkspur

SERVICES PERFORMED

Seamless Gutters
Leaf Protection Systems
Gutter Maintenance & Repair

DIAMOND CERTIFIED RESEARCHED ARTICLES ON ABS Home Pro

Company Profile

ABS Home Pro provides seamless gutter, leaf protection, and gutter maintenance and repair services for residential clients in Sonoma and Marin Counties.

Owner George Angell has been in the construction industry since 1982, working in various capacities that include managing large projects and teams. Mr. Angell founded ABS Home Pro to provide high-quality gutter services at competitive prices while using proven installation methods—an approach he refers to as “Top Value.”

ABS Home Pro’s upgraded seamless gutter services use the latest high-tech industrial color coatings that, according to Mr. Angell, protect gutters for many years. The company also observes Green business practices, recycling all the metals, woods and plastics it uses on jobsites.

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Company Philosophy

"We expect the best from our employees and subcontractors, and we spend a lot of time working with and training them to achieve that goal. They're all professional craftsmen who take great pride in their work. We value their input and communicate with them continually about ways to improve our services. Everyone has a hand in helping the company run smoothly."

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Comparative Summary

Petaluma’s ABS Home Pro specializes in fabricating, installing, maintaining, and repairing gutters and downspouts for residential clients in Sonoma and Marin Counties. It works with aluminum, copper, steel, vinyl, Ogee (K-style), and half-round lifetime seamless gutter systems. It also provides related products such as leaf covers and guards.

ABS Home Pro’s highly trained employees bring all the necessary equipment–fabricating machines, ladders, walk boards, safety gear–directly to a house for installations. About 20 factory colors are available for industrial coatings, and each comes with a 40-year manufacturer’s warranty. “We pay attention to every detail of every job,” says owner George Angell.

ABS Home Pro uses a simple, multi-step process to complete each project:

• Set an appointment with a client to meet at the worksite
• Perform a project assessment
• Make recommendations and provide options for size, materials and colors
• Select a package with the client
• Review the work in teams and with the client
• Review the final clean-up

“We have one the largest selection of gutter types and materials available,” says Mr. Angell. “We use a redundant team system, where one team performs work at a jobsite and another comes by and verifies everything is sealed, connected, cleaned, and done correctly.”

Client satisfaction is a primary concern for ABS Home Pro. “Customers find our crews to be very experienced, confident and courteous,” says Mr. Angell. “They work as quietly and safely as possible, and use the highest-quality workmanship, technology and materials.” The company aims to listen to each customer’s individual needs and act accordingly, which, according to Mr. Angell, confirms its commitment to professionalism. “We take great pride in our work,” he says.

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Industry Info

Whether replacing or repairing your gutters, it’s important to know all your options. Aluminum is the most popular and affordable choice for gutters and downspouts. It won’t rust and can last 20 years or more with proper care. Copper is a leading choice for upscale properties, but it has much higher installation and maintenance costs. Galvanized steel and vinyl options are other affordable choices. Specialized treated aluminum and copper options provide unique looks, colors and varying degrees of durability. When looking for a gutter contractor, determine if a prospect is using the latest materials and finishes and offers the longest warranties.

Gutter leaf protection systems
Gutter protectors work to varying degrees depending on the types of tree growth in different regions. Deciduous trees produce natural litter in the form of buds, flowers, seeds, bark, twigs, and leaves on an annual cycle. Evergreen trees spread needles and other debris throughout the year. Ask a profession gutter maintenance contractor about which system works best in your region.

Consider three basic types of gutter protectors: filters, screens and covers. Most gutter maintenance contractors can install all three. Some products are designed to fit over existing gutters, while others require existing gutters to be replaced.

Check warranties
Choose a contractor with a history, so if something goes wrong two or three years after a gutter replacement, they’ll be there to help. Paying a little bit more to get high-quality workmanship with the best installation can save on costly repairs later. For instance, gutters with heavy-duty galvanized aluminum can last more than 60 years, but the lifetime product warranty may go with the original owner. When property is transferred, ask what the warranty is for new owners based on the date of installation. Get the warranty information in writing.

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Frequently Asked Questions

Q: How do I know how often my gutters need to be serviced or replaced?

A: The sure sign is when gutters and downspouts are clogged or not operating properly. As a general rule, basic maintenance and service is recommended every six months. During a maintenance call, we clear blockage and debris, adjust attachments, assess if there are any problems that require repair, and find parts that need replacement.

Q: What types of gutter materials are available?

A: Wood is used in rare instances and is the most expensive. Copper is considered the best looking, has lower maintenance costs and doesn’t rust, but it’s expensive to install. Stainless steel is popular, because it’s rust-free and strong, but it can be more expensive than other options. Vinyl gutters retain their color, remain flexible and are relatively easy to repair or replace. Aluminum is the most popular and is less expensive, but it can rust and have issues with dents.

Q: Should I remove or refresh my gutters when I replace my roof or remodel my house?

A: If you’ve already installed lifetime seamless gutters, there should be no reason to replace them. If not, we can replace the gutters before, during or after a roofing project. If you’re painting a house, we can discuss replacing the gutters, too. Many times, we’ll do the gutter work before painting, because the downspouts are usually painted along with the body of the house.

Q: What’s the general life span of a gutter?

A: A painted gutter has a 20-year warranty on fading. Many last for 40-plus years, but that’s not guaranteed. Unpainted gutters (bonderized or galvanized) can be expected to last 15 to 25 years. Copper and stainless steel systems should last a lifetime.

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SELECTED PHOTOS FROM ABS Home Pro

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ABS Home Pro WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON ABS Home Pro
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Diamond Certified Qualification

Based on customer surveys, we declare this company has passed all rating steps and has earned The Diamond Certified Award

David Pak
Director of Ratings Research
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 192 VERIFIED CUSTOMERS i
ABS Home Pro : Average 8.8 out of 10 based on 192 unique customer surveys of customer satisfaction.

Jackie A.

VERIFIED ABS Home Pro CUSTOMER

1 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

I can rely on them to be there when they say they're going to be there, and they do an excellent job.

I've used them three times, and I like the guys. They're very nice, friendly, and thorough.

Carol K.

VERIFIED ABS Home Pro CUSTOMER

2 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were great.

The guy who came out was very professional. The two guys who came and did the job seemed to be experienced. We had a complicated job. I was very impressed with their company.

Ed E.

VERIFIED ABS Home Pro CUSTOMER

3 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a good job. I would use them again.

The job was done on time, they did a good job, and I was satisfied.

Ernie C.

VERIFIED ABS Home Pro CUSTOMER

4 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're easy to work with, they're very professional, and they're very knowledgeable. You can't get better service.

The fact that I had an issue that really wasn't their fault, but they called me back in 10 minutes to let me know they would send someone out to take care of it. Water was accumulating in one area. They came out and changed from one product to another and fixed where the water overflowed. I was very satisfied, and I've recommended them to a couple of my neighbors.

Gary W.

VERIFIED ABS Home Pro CUSTOMER

5 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

They delivered what they said they were going to deliver, and they did it on time.

The work was completed, and I didn't have to worry. Things were great.

Matt G.

VERIFIED ABS Home Pro CUSTOMER

6 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them.

They're very professional, and they have good service. I would recommend them.

Karen D.

VERIFIED ABS Home Pro CUSTOMER

7 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a great job, they were really immaculate, and they cleaned up after themselves. They cleaned the gutters well.

They cleaned up afterwards, and they did a wonderful job.

Lori R.

VERIFIED ABS Home Pro CUSTOMER

8 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

They showed up on time, and they did a great job. They did exactly what I needed.

It was easy to schedule, and they showed up on time. That was really important to me. Everything went smoothly.

Mary B.

VERIFIED ABS Home Pro CUSTOMER

9 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very prompt, very professional, and they followed through with the time frame of installation. They did it efficiently.

I like the way they did business. I had a good experience.

Randy A.

VERIFIED ABS Home Pro CUSTOMER

10 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a good job.

The quality of the work.

Richard G.

VERIFIED ABS Home Pro CUSTOMER

11 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

It was an excellent job that was done quickly and efficiently.

It was a good experience overall, and they did a great job.

Richard N.

VERIFIED ABS Home Pro CUSTOMER

12 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were quick, efficient, and they left no stone unturned.

They did their job well.

Richard S.

VERIFIED ABS Home Pro CUSTOMER

13 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do an excellent job.

They completed the job when they said it would be completed, and their pricing was very good.

Robert R.

VERIFIED ABS Home Pro CUSTOMER

14 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're excellent. They have great service and are very communicative.

I like the fact that their gutters don't leak. They do a great job.

Rose L.

VERIFIED ABS Home Pro CUSTOMER

15 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

They seemed to be thorough, they're not overbearing, and they do a good job.

They're informative. They explain what the problem is and what work that they're going to be doing.

Tracy D.

VERIFIED ABS Home Pro CUSTOMER

16 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're definitely the kind of contractor you want when you go for gutters.

He was very responsive to calls and emails, very respectful.

William C.

VERIFIED ABS Home Pro CUSTOMER

17 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're excellent.

They tackled a very difficult job, and they went beyond our expectations to fix our problem.

Ella M.

VERIFIED ABS Home Pro CUSTOMER

18 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very accommodating with my schedule.

They did what I wanted them to do without any problems.

Bruce G.

VERIFIED ABS Home Pro CUSTOMER

19 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were on time, and they stuck to their estimate.

They were very quick about their work.

Dan C.

VERIFIED ABS Home Pro CUSTOMER

20 of 192

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were responsive, and they did excellent work on budget.

They were responsive, and they did excellent work. I was happy with them.

Read All 192 Survey Responses at Ratings View