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DIAMOND CERTIFIED EXPERT CONTRIBUTORS IN THE Bay Area – Shower Enclosures CATEGORY

Tom Nolan is a veteran of the shower enclosure industry and president/CEO of California Shower Door Corporation, a Diamond Certified company since 2005. He can be reached at (415) 763-5983 or by email.

Tom Nolan

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Tom Nolan: Only in America

By James Florence, Diamond Certified Resource Reporter

SAN FRANCISCO — When Tom Nolan started working at California Shower Door Corporation as a teenager, the last thing he expected was to one day be its president and CEO. “It’s one of those ‘only in America’ stories, where the kid who starts out sweeping the floors winds up owning the company,” he says. “It began as a summer job during high school, and I continued part-time through college while I earned my master’s degree in psychology. After graduating, my intention was to become a teacher, but unfortunately there weren’t any full-time teaching jobs available. Thankfully, the company owner offered me an opportunity to run the business until I found a teaching position. Twenty-five years later, I’m still here.”

When asked his favorite part about his job, Tom gives a twofold response. “First, I enjoy interacting with our team members, who are wonderful employees and even better human beings. Second, I like being a problem-solver for our clients. From the beginning of California Shower Door’s history in 1935 to now, we’ve been innovators in every aspect of what we do, pushing the possibilities for installation and design, so that’s something I take a lot of pride in.”

A native resident of San Francisco (where he lives with his wife, Monica, and their children, Patrick and Malena), Tom express his appreciation for the diverse character of the City by the Bay. “There’s no place like San Francisco, especially in terms of sheer diversity—there’s something for just about everyone. I’m very proud to call myself a native San Franciscan.”

Outside of work, Tom spends his free time on a number of active pastimes. “My two main hobbies are playing guitar and reading,” he says. “I started playing guitar when I was a teenager, and it’s something I still enjoy today. I also love going to the beach and traveling with my family.”

In his life and career, Tom espouses the virtues of the Golden Rule. “I just try to treat others the way I would like to be treated,” he affirms. “In regard to our business, this means treating both our clients and employees with respect and consideration. It’s a pretty simple philosophy, but it’s effective.”

When asked the first thing he’d do if he were to retire tomorrow, Tom says he would do more of the things he currently enjoys, especially traveling. “At this point in my life, I don’t have the chance to travel much, other than vacations to Hawaii, so I’d take the opportunity to visit Europe and other parts of the world.”

Ask Me Anything!

Q: What’s your favorite book?
A: “The Alchemist” by Paulo Coelho.

Q: Music or talk radio?
A: Music. I went through a talk radio phase, but as I’ve gotten older and hopefully a bit wiser, I’ve grown tired of all the banter.

Q: What were you most known for in high school?
A: Playing the guitar. I played in a band from age 14 until I was about 21.

Q: Who’s your all-time favorite guitar player?
A: Jimi Hendrix.

Q: If you could immediately master any musical instrument, what would you choose?
A: Clarinet, because I love traditional New Orleans jazz.

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Protecting Your Shower Doors

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SAN FRANCISCO — One of the most common complaints regarding shower doors is the difficulty involved in keeping them clean. Most people don’t realize there’s a reason this is so difficult: Glass is porous, just like our skin. When the pores… Read more

Expert Video Tip

Video: Sealing Your Shower Door

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SAN FRANCISCO — Host, Sarah Rutan: If you’re having difficulty keeping your shower door clean, you’ll be glad to know there’s a product that makes this easier.… Read more

Chris Young is sales manager of J & M Windows & Glass, Inc., a Diamond Certified company since 2007. He can be reached at (408) 782-4917 or by email.

Chris Young

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Chris Young: Keeping it in the Family

By James Florence, Diamond Certified Resource Reporter

CAMPBELL — A third-generation participant of his family’s window and glass company, Chris Young takes pride in continuing the legacy established by his grandfather. “My grandpa started J & M Windows & Glass in 1974, and my dad took over in the mid-1980s,” he recounts. “I first got involved in 2008. I was a couple of years out of high school and the economy had just taken a dive, so I came in to help and ended up staying. I like working for the family business and carrying on my grandpa’s legacy. I think that’s the main motivation for me—to keep it going.”

Today, as sales manager of J & M Windows & Glass, Inc., Chris says his favorite part of his job is the variety. “I like the fact that I get to see a lot of different homes and meet people from different walks of life. When you’re exposed to that kind of variety every day, it certainly keeps things interesting.”

A resident of Saratoga, Chris spends most of his time outside of work on two principal pastimes. “My main hobby is dirt biking, which I do at least a couple of times a month, provided I’m not injured,” he laughs. “I’m also an avid disc golfer and a member of the Silicon Valley Disc Golf Club. As a nonprofit organization, we’ve built three disc golf courses in San Jose, and we’re currently working on another in Cupertino. We also sponsor holes and hold clean-up days at local courses, so it’s a really neat thing to be a part of.”

In regard to his professional career, Chris references a piece of wisdom passed down from his forebears. “One thing I learned from my dad, which he learned from my grandpa, is the importance of doing things right the first time,” he shares. “Even if that means it takes longer, it’s better to invest that time into doing something right than to compromise quality by taking a shortcut. It’s a simple philosophy, but I think it applies to just about every aspect of our business in one sense or another.”

When asked the first thing he’d do if he were to retire tomorrow, Chris says he would invest more time toward his hobbies. “I’d go dirt biking and disc golfing more often, for sure. I’d also travel more. In particular, I think it’d be fun to do a tour of different disc golf courses all over the United States.”

Ask Me Anything!

Q: What’s your favorite TV show?
A: “The Office.”

Q: Have you ever read a book more than once?
A: “Where the Red Fern Grows,” by Wilson Rawls.

Q: What’s your favorite snack?
A: Trail mix.

Q: If you could time travel, would you go to the past or the future?
A: I would go back to the 1970s, because that’s my favorite decade in terms of music.

Q: What’s your favorite band?
A: The Allman Brothers Band.

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How to Maintain a Sliding Glass Door

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CAMPBELL — When a sliding glass door becomes difficult to operate, it’s usually due to a lack of maintenance—specifically, cleaning and lubrication. People are often surprised to find their door issues can be resolved by merely applying lubricant to their doors’ tracks.… Read more

Expert Video Tip

Video: Sliding Door Maintenance

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CAMPBELL — Host, Sarah Rutan: If your sliding glass door has become difficult to open and close, it’s likely due to a lack of maintenance. Today we’re in… Read more

Joe Matthews is a longtime veteran of the shower enclosure industry and general manager of Schicker Luxury Shower Doors, Inc., a Diamond Certified company. He can be reached at (925) 676-5040 or by email.

Joe Matthews

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Joe Matthews: A Clear Trajectory

By James Florence, Diamond Certified Resource Reporter

CONCORD — Many young people have trouble deciding which career path to pursue, but for Joe Matthews, it was a clear choice. “My father and grandfather were both in the glass business, so I basically followed the family line,” he explains. “As a kid, I would work at the family glass shop after school and during the summer, and later I got into it full time. We handled all aspects of glass fabrication, but the area I enjoyed most was shower doors, which tended to involve more creativity than, say, replacing a broken window. Eventually, I decided I wanted to do shower doors exclusively, and things have progressed from there.”

Today, as general manager of Schicker Luxury Shower Doors, Inc., Joe says his favorite part of his job is his interactions with colleagues and customers alike. “In addition to working alongside our team, I enjoy working with homeowners, designers, architects and contractors. It’s fun and rewarding to collaborate on a design, come up with solutions, and see the project through to completion.”

A resident of Vallejo (where he lives with his wife, Camille), Joe enjoys being situated amidst the diverse Bay Area setting. “We have so much in the Bay Area—any direction you go, there’s something of interest,” he says. “My wife and I like going on little jaunts around the area, whether to the coast, the forest, the wine country or a nearby town to try a new restaurant.” Joe also likes spending time at his mountain cabin, working in his garden, and hanging out with his and Camille’s three grown sons.

In his life and career, Joe espouses the virtue of doing right by others. “I believe karma is a real thing, which is why I always try to treat people the way I’d like to be treated,” he says. “Whenever you’re faced with a decision, whether in your personal life or professional career, I believe it’s important to do the right thing.”

When asked the first thing he’d do if he were to retire tomorrow, Joe says he’d return to an old hobby. “I’d go fishing. I used to fish a lot, but it’s been on the back burner for a long time, so the first thing I’d do is grab a pole and head to a nearby stream.”

Ask Me Anything!

Q: Did you play any sports in high school?
A: I played football and pole-vaulted.

Q: What’s your favorite thing to do on a rainy day?
A: Find a nice restaurant and order a bowl of hot soup.

Q: What’s your favorite local restaurant?
A: Palermos in Vallejo.

Q: Are you a dog person or a cat person?
A: A dog person.

Q: If you could travel anywhere in the world, where would you go?
A: The Polynesian Islands.

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Design Considerations for a Shower Enclosure

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CONCORD — One of the most critical parts of remodeling a bathroom is designing the shower enclosure. Due to the importance of both aesthetic and functional aspects, it’s important to choose a visually appealing design that also serves your specific needs. Fortunately,… Read more

Expert Video Tip

Video: Shower Door Options

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CONCORD —   Host, Sarah Rutan: When planning for a new shower enclosure, it’s good to learn the full extent of your design options. Today we’re in… Read more

Jason Patterson is owner of See Through Glass & Door, a Diamond Certified company. He can be reached at (707) 219-8315 or by email.

Jason Patterson

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Jason Patterson: A Clear Trajectory

By James Florence, Diamond Certified Resource Reporter

PETALUMA — An early introduction to the glass industry gave Jason Patterson a clear trajectory for his professional career. “I started working with a glass company in San Rafael when I was 16,” he remembers. “It was a good fit and I enjoyed the work, so I just stuck with it. Over time, I continued to learn about different aspects of the industry, from windows to glass doors and shower enclosures. After high school, I spent some time in retail management, where I gained valuable experience in customer service. In 2018, my wife, Margaret, and I started our own glass business.”

Today, as owner of See Through Glass & Door, Jason says his favorite part of his job is seeing the results of his work. “Glass is one of the last aspects of a remodeling project, so it’s neat to see our work in the context of the finished product. And, of course, it’s very gratifying to see the client happy with the result as well.”

A resident of Petaluma, Jason spends his time outside of work on a variety of pastimes. “Margaret and I have three kids, so we do a lot of family activities,” he details. “Other than that, my favorite hobby is gold mining. I usually go up to the Sacramento and Auburn areas where gold can still be found in the rivers. It’s hard work for a hobby—there’s a lot of hiking and digging involved—but it’s a lot of fun when you actually start finding stuff.”

In regard to a professional philosophy, Jason espouses the importance of honesty. “I get really frustrated when I see companies being dishonest with clients or operating in unethical ways,” he relates. “I don’t think that’s right, which is why I always try to be straightforward with our clients and do everything in an honest manner. I want our customers to have positive experiences with us and not worry that they’re being taken advantage of.”

When asked the first thing he’d do if he were to retire tomorrow, Jason says he’d take his favorite hobby to an unprecedented location. “I’d probably go gold mining in Alaska or Australia. There are a lot of gold-rich areas in those places, so it would be fun to see what I could find.”

Ask Me Anything!

Q: What’s your favorite local restaurant?

A: Seared in Petaluma.

Q: What’s your favorite sports team?

A: The San Francisco 49ers.

Q: Did you play any sports in high school?

A: I played football and hockey, and I was also on the wrestling team.

Q: If you could time travel, would you go to the past or the future?

A: Definitely the past. I know it’s mostly just nostalgia at this point, but it seemed like a better time.

Q: What’s your favorite thing to do on a rainy day?

A: Hang out with my wife and watch a movie together.

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Learning About Your Shower Glass Options

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PETALUMA — Whether you’re installing a new shower or remodeling an existing one, you’ll need to choose a glass product. The two most commonly used shower glass products are standard tempered glass and starphire glass. The biggest difference between these two… Read more

Expert Video Tip

Video: Shower Glass Options

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PETALUMA — Host, Sarah Rutan: When choosing glass for a new shower enclosure, learning about your options can help you make an informed purchase. Today we’re in… Read more

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