Independently Rated Highest in Quality
F o u r t h
Consecutive Year
Originally Earned:
April 2014
We declare that Valley Oak Landscaping, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2151
(707) 207-6829

Owner Greg Baker stands next to one of Valley Oak Landscaping’s service vehicles.

Valley Oak Landscaping, Inc. provides landscape services for residential and commercial clients in Sonoma County and Northern Marin County. In addition to creating custom landscapes that feature everything from patios, decks, fences and arbors to ponds, retaining walls and lighting systems, the company offers a variety of maintenance services that are designed to maximize the efficiency of its customers’ landscapes, including irrigation system installation and management, tree care, pest control, and more.

Owner Greg Baker says Valley Oak Landscaping’s ability to customize its services to meet the specific needs of its clientele has been an important aspect of its success. “Every landscape we create is different because every customer is different. We’re responsive to our clients’ requests and sensitive to their budgets, and we combine our design and craftsmanship experience to produce results that leave them completely satisfied.”

Valley Oak Landscaping provides every project with the hands-on expertise of Mr. Baker himself, which allows the company to maintain high levels of quality control. “I’m personally involved in each job so I can make sure everything is completed to the highest standard,” he affirms. “It also makes communication easier—our clients know that if they have any questions or concerns, I’ll be right there to answer them.”

Company Philosophy

“Our goal is simple: utilize our experience and talents to make sure our customers’ landscapes thrive. We believe in the importance of clear communication, so we always take the time to talk to our clients about their ideas and involve them in their projects as much as they desire.”

Serving all of Sonoma County including Rohnert Park, Cotati, Cloverdale, Healdsburg, Windsor, Santa Rosa, Petaluma, Guerneville and Sebastopol.

Residential Landscape Construction
Commercial Landscape Maintenance
Landscape Lighting
Irrigation Management
Arborist Services
Hardscapes
Water Features

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for landscape contractors that have earned the prestigious Diamond Certified award. For Valley Oak Landscaping, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: focus all its efforts on creating outdoor living spaces that provide clients with lasting...

Frequently Asked Questions

Q: Do you offer landscape maintenance services?
A: "Yes, but only for commercial properties. Even though we don’t do residential maintenance, we do maintain every new project for the first month to make sure everything is well-established and functioning properly. "
Q: Do you design landscapes?
A: "Yes, we do all our own design work and can come up with a unique plan for your specific needs. "
Q: Is the company owner present on the jobsite?
A: "Yes. Even though Greg [Baker] doesn’t perform the physical work, he stops by the jobsite at least once a day to oversee things and touch base with the customer. "

Industry Info

If you’re a homeowner, consider the benefits of replacing your lawn with a drought-tolerant landscape.
A growing trend among Bay Area homeowners is swapping water-guzzling lawns for more economical alternatives. Drought-tolerant landscaping (also known as xeriscaping or smartscaping) offers a fresh approach that seeks to minimize a property’s...
Findings based on statistically reliable research from 94 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 94

Diamond Certified Qualification

Based on 94 customer surveys, we declare
Valley Oak Landscaping, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 2151
Continuously qualified since April 2014.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

C.B. Verified Customer Name
"I liked that they always showed up."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Valley Oak Landscaping, Inc.
(707) 207-6829
DCID7075733733

Mon – Fri: 7am – 3pm

Serving all of Sonoma County including Rohnert Park, Cotati, Cloverdale, Healdsburg, Windsor, Santa Rosa, Petaluma, Guerneville and Sebastopol.

Greg Baker, Owner; Cali Rossi, Office Manager
38
19
Certified Landscape Technician - Exterior, ISA Certified Arborist
561997
Liability Insurance, Workers' Compensation
California Landscape Contractors Association (CLCA), International Society of Arboriculture (ISA), Pesticide Applicators Professional Association (PAPA), Western Chapter International Society of Arboriculture (WCISA)
Best of the Bay (2009)
1980
Residential Landscape Construction, Commercial Landscape Maintenance, Landscape Lighting, Irrigation Management, Arborist Services, Hardscapes, Water Features
100
Commercial, Residential
All New Jobs Maintained for 30 Days, Continual Follow-Up for the First Year to Ensure Landscaping is Performing Correctly

Survey Responses For

Valley Oak Landscaping, Inc.

Valley Oak Landscaping, Inc.: Average 9.2 out of 10 based on 94 unique customer surveys of customer satisfaction.
C.B. Verified Valley Oak Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do service work for us, and they do a good job. "

"I liked that they always showed up."

D.A. Verified Valley Oak Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're amazing. I've been using them for ten years and have never had to micromanage them. They make it easy for me. "

"I like how effortless it is to use them as a vendor. "

V.A. Verified Valley Oak Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I recommend them. They'll get the job done."

"They worked well with me."

S.S. Verified Valley Oak Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Greg is awesome, and the guys that help him are hardworking. I enjoy working with them. "

"I like that they're consistent. They show up when they say they're going to."

C.P. Verified Valley Oak Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a good job."

"You can communicate with them and don't have to repeat yourself. "

C.A. Verified Valley Oak Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable and have been a company we've worked with for a long time. "

"The owner's responsiveness is the best. "

Susan C. Verified Valley Oak Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Greg was professional and helped with the design of my front and backyard."

"I liked the fact that he helped us with the design."

Rick N. Verified Valley Oak Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're thorough, and they understand what the customer envisions. "

"I like the quality of the work. We had pavers done, and the guy who did it was an artist. "

Christine R. Verified Valley Oak Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was pleased with the work that they did. I've used them many times. "

"I like the way they did the planting. They took care in their work. "

Ron W. Verified Valley Oak Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're reliable and diligent."

"I like their attention to detail."

Lori S. Verified Valley Oak Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are wonderful. "

"I like that they are on time, work hard, the prices are reasonable, and they are a pleasure to work with. "

Randy J. Verified Valley Oak Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do excellent work, and I have no complaints."

"They gave an estimate, and when the work was complete, it was under the estimate. "

Rosemarie P. Verified Valley Oak Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were reputable and did a good job the first time. "

"They were professional. "

Arlene S. Verified Valley Oak Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do good work."

"They were reliable. They said they would be there and they were. "

B. M. P. Verified Valley Oak Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have great customer service."

"I just like their level of attention. I can always get a hold of anyone in the office or I can call Greg directly. I am very satisfied with their level of service."

C. E. H. Verified Valley Oak Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Greg Baker, the owner, is a really hands-on manager of his company and he hires really quality people. He supervises their work. His office staff is extremely helpful and knowledgeable. They are a great landscape company. They have been around a long time for a reason."

"They are a really well-managed company."

C. R. P. M. Verified Valley Oak Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have done a good job for us."

"I don't have many complaints from the homeowners."

D. N. A. Verified Valley Oak Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I highly recommend them and they do the best job I could ask for."

"Communication, they are just very good about communicating with us, no matter what it is."

F. P. C. Verified Valley Oak Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do good work and it is done in a timely manner. I never have to call them back. They are very thorough. I am very satisfied with them."

"I never have to think about them and I don't worry about them. We have an agreement to do the job and they do the job."

F. H. O. Verified Valley Oak Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is prompt, honest, and good."

"He is a very good landscaper and he does what he is supposed to do. He shows up on time."