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The Hand Group Inc. creates custom kitchens and bathrooms, replaces and installs siding and windows, performs dry rot repairs, and provides general carpentry services for residential clients in Sonoma, Marin and Napa Counties. The family-owned and operated company’s main focus is remodeling kitchens and bathrooms to customers’ unique specifications, but it’s qualified to work on all types of interior remodeling jobs.
President Steve Hand and CFO/Vice President Pat Hand established The Hand Group as a home repair company, but once they obtained a general contractor’s license, they were able to expand their services and work with homeowners to turn their kitchen and bathroom ideas into reality. “Our small size allows us to deal with each customer on a one-on-one basis and truly customize their project,” says Steve Hand. “This approach keeps our customers involved so they can obtain the results they desire.”
The Hand Group emphasizes the importance of clear communication throughout every step of the construction process, from establishing a clear budget before any work begins to providing consistent updates so clients understand their project timelines. “From the introduction to the bid work to the finishing touches, it’s all about communication,” confirms Pat Hand.
“We strive to achieve the highest quality in every aspect of our work. Our success depends on referrals from satisfied customers, so we always make sure to pay special attention to their needs, listen closely to their input and provide them with products that will leave them satisfied for many years.”
Serving Sonoma, Marin and Napa Counties
Custom Kitchens & Bathrooms
Dry Rot Repairs
Siding & Windows
Sheet Rock Repair
Water Damage Repair
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"They were clean and timely. They were accurate.""The friendliness"
"They are very competent workers.""The thoroughness"
"You can trust them to do good work and they know what they are doing.""I will use them again to have my bathroom redone and my daughter will use them as well."
"They know what they are doing and they are very reasonable. They do a good job.""They came out and they gave me an estimate and they were able to do it within 2 or 3 days."
"They did what they said they would do. They were here every morning on time, and if a problem came up they talked to me immediately.""They communicate well and they do a good job."
"They are extremely knowledgeable, skilled, and trustworthy. I like knowing I can trust them in all respects.""I really liked all the people who worked at my house. They were very pleasant to deal with. "
"They are timely and neat.""They are timely and neat."
"Very efficient, professional, and affordable, they're really just a pleasure to work with.""They are very effective."
"They're very experienced, and if I had been able to have them out here the first time, they wouldn't have to be doing such extensive work on my house now. The last contractor I used was terrible, but the people at The Hand Group are great. They know their stuff.""Lots of communication"
"I think they do excellent work. There is never a job too small or too big for Steve. He instills a lot of confidence in their work. He says that if I have any questions for me to call and press the easy button. He is very accommodating and helpful. I can't say enough good things about him and his work.""The quality of their work and the suggestions Steve makes, I had my kitchen remodeled by him and my deck done. I liked his suggestions, which I've used a lot of times. He gave some really spot-on suggestions for the kitchen about having opposite floors and cabinets, in terms of the coloring. Because my kitchen is small, he suggested not using granite, and we went with a much smaller pattern. I was very happy with that. Any problem that I had with any of the subcontractors, I would call Steven and he would manage to work it out. He was very reassuring."
"They were very responsive to communication, and they were also very thorough in making sure the work was what I wanted, no more and no less. They were very professional and very nice people.""The quality of the work, and I was very satisfied."
"Compared to other contractors, they got right to business and were very fast in a good way.""They were very responsive, and they worked quickly."
"They are very concerned and focused on your needs.""They went above and beyond."
"They are very professional, customer satisfaction guaranteed.""They constantly updated me on the day's activity. They explained the entire process to me. They were always on time and met the deadline. I was very satisfied."
"They are reliable and responsive. They do good quality work and their workers are good as well.""Steve was very nice and honest."
"That they were so dependable, they were here every day and kept to the time frame and the budget.""They are very easy to deal with, and they answer the phone. They also show up when they say they are going to."
"They are very personable and very professional.""The ultimate work that was done"
"He is a contractor. They finished my work ahead of time, and they gave me a reasonable bid. I installed all new windows in my house, and they re-sided the front of the house. There wasn't a problem with anything. It looks fantastic.""The bid that he gave me was the price that I paid."
"They did a great job.""They completed their job beyond my satisfaction. They did an exemplary job."
"I would say that they were very thoughtful and careful. They listened to what I wanted.""They followed through on what they said they would do, and they did it well."
"Hardworking, reliable, and quality workmanship""I would probably say reliability."
"They are great and they study their problems really thoroughly and figure them out. They have the right people to fix them.""Their easygoing attitude and their attitude towards the work, they make sure they are at the top of their talents all of the time and they are excellent people to deal with."
"I'm very happy with their work. I like Steve a lot. ""Steve and his wife, Pat"
"They stand behind their work.""Everything, they are very professional, from the point when they come to give you an estimate to their workmanship."
"Make sure you specify your time limits, not theirs, but yours""They were very friendly. When they were here, they were efficient."
"Steve Hand is very good to work with. He is very helpful, and he listens to what you want.""They were conscientious. They were on top of things as they progressed. "
"High quality and efficient""The high quality of their work"
"They are worth talking to.""Their subcontractors, they were timely and they did a good job."
"They're good. They went the extra mile for me.""They're nice people."
"They are honest.""They got through it, and even though we encountered some problems, they kept to what they promised and finished the job on time and within budget."
"They did good work.""Their work was good, and their prices were reasonable."
"The work was done properly and in a workman-like manner.""The work was completed as requested."
"I think they should ask other contractors before settling on just one.""I think The Hand gentleman was pretty good at his sales pitch. He was a nice guy. For some things, he did a really good job."
"Just write down everything that you want done.""I thought the price was pretty reasonable, and he had good guys working for him."
"I would tell a friend to be very clear about things upfront.""I liked the owner who was very professional and very accommodating."
"They are willing to take on small jobs.""They had better pricing."
"I'm still trying to process everything, so I'm not sure.""I like them personally. They're nice people. I thought they did a good job on the structure."
"I wouldn't recommend them.""Their work was adequate. When they made a mistake, they fixed it."
"I would not recommend them, because they did not fix the problem I called them for originally.""They seemed to be working quickly at first, which I liked."