Superior Builders & Remodelers

Independently Rated Highest in Quality

E l e v e n t h Consecutive Year

Originally Earned:
February 2002

We declare that Superior Builders & Remodelers HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified^® status.

Certificate #7

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(510) 854-6937

364 40th Street
Oakland, CA 94609

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Superior Builders & Remodelers has been building and remodeling East Bay homes since 1947. The company offers a full range of general contracting services, including kitchen and bathroom remodeling, cabinet refacing, room additions, structural repairs, retrofitting, basement and garage conversions, garage building and remodeling, wood decks, concrete and tile work, staircases and leak repairs. Superior’s in-house capabilities allow it to work with its clients’ architects or provide complete design/construction drawings while obtaining all necessary permits.

A second-generation building firm, Superior Builders & Remodelers is comprised of a small, efficient team of tight-knit professionals who are well-known in their community. Owner David Lorber has been with the company for 32 years, and Project Manager Jerry Johnson has worked alongside him for 30 years.

Superior Builders & Remodelers takes pride in doing quality work and giving its customers the best possible service. “To us, customer satisfaction is just as important as the quality of our products and our work,” confirms Mr. Lorber. “We can use the best materials and finest craftsmen in the world, but if our customers aren’t happy, our job isn’t done.”

Company Philosophy

“We always put the needs of our customers first and deliver jobs that they’ll enjoy for years to come. We look forward to working with each customer to fulfill their vision for high-quality work while remaining within their budget.”

Serving all of Alameda County and San Francisco Counties including Oakland, Alameda, Castro Valley, Piedmont, Albany, Berkeley and San Leandro

Kitchen and Bath Remodels
Additions
Full Design Capabilities
Structural Repair Work
Seismic Retrofitting
Garages
Decks

Comparative Summary

What makes this company unique: Superior Builders & Remodelers provides a full range of building services for residential homes, including additions, repairs and remodeling. The Oakland-based company also offers project management services such as coordinating or completing design drawings, obtaining building permits, ordering materials, and scheduling inspections. Project capabilities include kitchen and bath remodeling,...

Frequently Asked Questions

Q: How long is my project going to take?

A: "We try to give an accurate estimate of how long a project will take rather than mislead customers just to get the work. All parties involved have a better project experience when realistic timelines are followed."

Q: How much will my project cost?

A: "It depends on the type of work and extent of the job, such as new room additions versus remodeling projects. We try to give a range to reflect options for different materials that can be used."

Q: Do you help choose materials for projects?

A: "In some instances, we work with architects and interior designers, or help customers directly to select materials. We often give clients a list of different showrooms to visit for specific products, such as tile or flooring. One of the prima...

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Industry Info

When tackling a building project, it’s beneficial to choose a contractor that has specific work experience.

Use a checklist to help determine the best contractor for your project:• Check references • Look at a current project worksite • Confirm licensing and insurance coverage • Ask about training and experience • Get a project...

Findings based on statistically reliable research from 75 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Chart.

Company Credentials

Workers Compensation

Liability Insurance

License Verification

Business Practices

Current Complaint File

Legal & Finance

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?

Chart.

Yes:97%

n = 75

Diamond Certified Qualification

Based on 75 customer surveys, we declare

Superior Builders & Remodelers

has passed all rating steps and has earned
The Diamond Certified Award

No. 7

Continuously qualified since February 2002.

David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Sophie W. Verified Customer Name

"I've used them twice, and my family has used them since I was a kid, so I guess I grew up with them. I think the quality of the work that they do is outstanding."

Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified^® Video Profile

Company Capabilities Table

Company Name: Superior Builders & Remodelers

Website:

http://www.superiorbaybuilders.com

Address:

364 40th Street
Oakland, CA 94609

Phone Number:

(510) 854-6937
(510) 658-4998 fax

DCID Number:

DCID5106587252

Hours:

Mon – Fri: 9am – 6pm

Areas Served:

Serving all of Alameda County and San Francisco Counties including Oakland, Alameda, Castro Valley, Piedmont, Albany, Berkeley and San Leandro

Owners: David Lorber

Years in Industry: 27

# of Employees: 8

Certifications: EVA

License: 724629

Insurance: Liability Insurance, Worker's Compensation

Memberships: Better Business Bureau, National Association of the Remodeling Industry (NARI)

Founded: 1947

Area of Expertise: Room Additions, Kitchen Remodeling, Bathroom Remodeling, Cabinet Re-Facing, Structural Repairs, Garages and Retrofitting, Decks, Full Design Capabilities

Customer Type: Homeowners

Warranties & Guarantees: 1-Year for Workmanship

Category Pages: Alameda Contractors - Remodel & Additions

Lights Out - Now What?

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Superior Builders & Remodelers

Survey Responses For

Superior Builders & Remodelers

Superior Builders & Remodelers: Average 9 out of 10 based on 75 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Sophie W. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did a good job. They explained the process of how a home remodels works, and they really look out for their client's best interest. The quality of their work was great, and they caught things that I missed."

"I've used them twice, and my family has used them since I was a kid, so I guess I grew up with them. I think the quality of the work that they do is outstanding."

David T. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly and meticulous."

Ernest M. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything right and they always told me what they were doing. Their price was reasonable. I would hire them again."

Janet B. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their attention to detail and their overall philosophy. They were clean, they showed up on time, and they performed how they said they would. They took a lot of time to explain everything to me, so I knew what was going on."

David T. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were good people to work with. They were very careful with their workmanship. It was a pleasure all the way around."

Tim B. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quality workmanship, they got in there, stuck to the job, and got it done. They were very careful to make sure that everything that needed to be done got done. So much of what they did was exceptional."

Sue W. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They know their stuff. They were completely professional, clean, tidy, friendly, and punctual."

Kathleen J. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything went well."

Renee S. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional and thorough. Jerry was also very intuititve. He realized I didn't know what was going on, so he guided me through everything."

Donna S. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work is very good."

Elizabeth P. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got everything done."

Pam V. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were totally honest."

Jill M. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of work was good and I felt they were honest and very personable. That goes for everyone who we"

Kathleen J. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work was very good and the workmen are very easy to be around."

Alan S. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were able to meet our cost"

Michael C. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Deal with you personally"

Art G. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We both liked them, honest and prompt"

David M. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very professional, flexible with changes"

Donna S. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Did a wonderful job, jerry and Dave walked us through what to expect"

Dea L. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quality work, know what they're doing, do it on schedule"

Doris B. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Dave looks out for my pocketbook, best materials"

Pearl G. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Thorough, neat, clean up very well, wonderful job"

Mrs R. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Personal service, Dave makes sure the job is done right"

Cleaven A. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The way they handled their business, workmanship, i just liked them"

Leonard A. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Efficient, effective, professional, good pricing"

James P. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Extremely good work, real professional, nice to have around"

Kathleen J. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Excellent workmanship, guys are pleasant"

Bob M. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, david was great"

Jason W. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"David offers personal service"

Judy K. Verified Superior Builders & Remodelers Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were recommended to me and i liked their presentation"

Doris P. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I don't know. I can't think of anything right now."

"They were always on time, and I really liked the people who did the work. I thought they did a great job."

Harry B. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Quality"

"They know what they are doing, and they do it well."

Joshua L. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very responsive. They take care to make sure you get what you are looking for. "

"Their responsiveness to my needs"

Kathleen J. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The high quality of work and the confidence the employees have in their work"

Andrew C. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like Dave. He has a really high quality and personalized operation. He's an "A+" guy. They are an "A+" company. We did a three quarters of a million dollar renovation, and there are no complaints about his work."

Deanna H. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Everything, Jerry and David were always here making suggestions. Billy put in a lot of time, and his work was excellent. They were always on time."

Francine C. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I felt like I could trust them. I've used them several times."

Stephanie C. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The overall job was good."

Betsy V. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Once they showed up, they worked pretty well."

Mary J. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and finished within the reasonable time that was estimated. The process they went through of cleaning up everyday, and the courtesy of the workers was great. They always let us know when there were some changes, or if someone wasn't coming. Another thing that was commendable was we could always reach the supervisor or manager on site. "

Linda K. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, knowledgeable, and sensitive to my needs. They were also very accessible to us."

Hildi O. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I really like Dave. He knew what he was doing."

Bennett T. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were careful in terms of planning, and they came in with a minimal amount of disruption."

Walter C. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We told them exactly what we wanted and that's exactly what they did"

Richard C. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Courteous staff and quality work"

Mary K. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Very responsive to our needs and our phone calls"

Bob M. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were quick in getting out here to give us an estimate, very careful about not making such a mess"

Kelly L. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"There were a few glitches getting started, but overall, everything was fine"

Scott R. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were here when they said, and came back when we asked for some adjustments"

Jack G. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Courteous, know their business"

Kelly L. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were pretty thorough, did a great clean up job"

Peggy S. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"David and jerry"

Nelson B. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Work done well, used them for a couple of jobs"

Joyce O. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Workmanship, professional"

Steve H. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Did what they said, flexible to my schedule"

Robert M. Verified Superior Builders & Remodelers Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Efficient, good pricing"

Mr. L. Verified Superior Builders & Remodelers Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were on time, they worked fast, and did a good job."

Greg G. Verified Superior Builders & Remodelers Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Everyone was very polite, very customer service"

Jill M. Verified Superior Builders & Remodelers Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Very professional, very neat about the work"

Christine P. Verified Superior Builders & Remodelers Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and kept us informed along the way"

Debbie R. Verified Superior Builders & Remodelers Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They got started when they said, they cleaned up everyday before leaving"

Doris B. Verified Superior Builders & Remodelers Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The workers were organized"

Pearl G. Verified Superior Builders & Remodelers Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were patient with me, I had a lot of questions, and kept asking questions while they were working"

Jill M. Verified Superior Builders & Remodelers Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Personal service"

Rosalina V. Verified Superior Builders & Remodelers Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were nice"

Georgia M. Verified Superior Builders & Remodelers Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a good job"

Mary M. Verified Superior Builders & Remodelers Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Efficient, did good work, clean up well"

Dian G. Verified Superior Builders & Remodelers Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were pretty good"

Mel S. Verified Superior Builders & Remodelers Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Efficient"

Felicia C. Verified Superior Builders & Remodelers Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I'm very pleased with the results"

Ernest M. Verified Superior Builders & Remodelers Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"Nice people, a lot of money for what they did"

James N. Verified Superior Builders & Remodelers Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Billy the carpenter is fabulous"

William G. Verified Superior Builders & Remodelers Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Thorough, professional"

Denise B. Verified Superior Builders & Remodelers Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"Nice job when it was finally completed"

Asline J. Verified Superior Builders & Remodelers Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"Work they did for other people and my cousin"

Superior Builders & Remodelers(510) 854-6937EmailMap

Superior Builders & Remodelers

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified® Video Profile

Company Capabilities Table

Photo & Video Gallery

Survey Responses For

Superior Builders & Remodelers

Diamond Certified^® Video Profile