Shades of Marin

Shades of Marin: Average 9.2 out of 10 based on 200 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Andrea S. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Very fast and easy"

"Fast and easy, it was done very quickly. It wasn't a hassle for me at all."

Betty M. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I have always been satisfied with everything they have done."

"The service, the quality, and the fact that I have been using them for so many years."

Bonnie P. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are really higher quality and more design-like in their selections than their image outwardly projects."

"In addition to the quality of the product, the personal service."

Carla B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The service is extraordinary. They are so responsive, helpful, and professional. It is a pleasure to do business with them."

"They respond quickly. When something breaks, they respond immediately."

Chris M. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"How efficient and knowledgeable everybody was"

"The efficiency and knowledge"

Christine A. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are a long time Marin company."

"I like everything. I think they are good, and I have told other people to use this company."

Craig R. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The quality of the product was superb, the installation was very efficient, and they were very accommodating and helpful."

"I felt like they cared that the work they did was high quality."

Deborah F. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I love them. I have used them for three different properties. I use them exclusively. They have done top notch work. I have no complaints."

"They are very nice, they do the job when they say they will do it, and I have never had a problem."

Deborah S. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They deliver on time and install things beautifully."

"The gentleman came out and not only measured things, but made a couple of suggestions. His suggestions turned out really well. I had everything done within five days."

Don S. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I am pleased with their work and the quality of the materials they used for my windows. They are very cordial, and the workers are good."

"The quality, and they were very nice with me. They showed me different samples. They were good."

Evie M. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very friendly, efficient, and the shades are great."

"I liked the quality of the product, and they didn't pressure me to buy anything. They tried to please me, and they did a great job installing the shades without making a mess."

Ford S. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Best shade company I have ever dealt with"

"It's a small family run business with the best customer service. They are very thorough, friendly, and patient."

Jean J. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The work is very good, and the Hunter Douglas shades are excellent. They have always been very helpful."

"The service and the speed in which they do the work, the service is excellent."

John C. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They had a good selection, and the customer service was good. They called when they said they would call, and they were there when they said they would be there. They were reliable."

"Their selection"

Kathleen L. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I don't know."

"They had what I wanted, and they installed it."

Kay P. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Always good quality and personalized service"

"Good quality and personalized service"

Ron R. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Good selection, and they delivered what they said they would."

"They did what they said they were going to do."

Sherry C. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very personable and helpful in choosing shades. I had some work done previously that I hadn't finished, and they were able to find some shades that matched perfectly to finish the job."

"They are very friendly, they do good work, and they will fix any problems that you might have."

Steve M. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very efficient, and if there are any problems, they take care of it. They came out to look at a problem with no charge, and they were very professional."

"Thy are professional, they have a good product, and they stand by their work."

Phyllis J. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There was really good coordination between the office and their workers. Everyone seemed to know what was going on. They had extensive experience to help us make the right decision about products. They were great."

A.C. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The way they treat me like family, they have good customer relations. They call me back when they say they will, and their prices are fair."

Andy J. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good service and a good product"

A.B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, I had some difficult windows, and they really helped me solve the problem. I was totally happy with what they did."

Barbara T. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very knowledgeable, and they did what they said they were going to do."

Dan V. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was stoked. They were friendly and really easy to work with. I had no issues or complaints."

David C. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We love them. They do it all. "

Eileen M. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like Shades of Marin. I've probably been using them as long as they've been open. If I need shades or lamps, I go there first. They are very accommodating. On a couple occasions, I purchased things that I didn't like when I got them home. I returned them without any problems."

George G. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their product and the efficiency of their installers"

George S. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I just like the people. They have products that solve my needs. I have used them several times."

Jolene S. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Just everything, their product and their cooperation, they were wonderful."

Kathleen B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are the only ones I use. The owner works with me to meet my needs. I have a boat. They can replace the shades on my boat. They are very reliable, and they are done when they say they will be. Their prices are good. "

Nancy T. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that they are a family owned business."

Sherry G. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The people, every single one of them, were all extremely nice and knowledgeable. They were very quick with the installation, in and out. "

Stacey C. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are timely, professional, and they do a good job. If there is a problem, they come right out and fix it. They are really good."

Thomas T. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the fact that when they come to take measurements they take everything into consideration. They look around, notice color schemes, and make suggestions that are in line with your lifestyle. They don't come out of left field. They make it really easy. I like going into their shop. They have helped me out with vintage drapery hardware."

Al O. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy who came out was really good. The service people who came out were really good and efficient. They asked me some important questions where there were some choices to be made. They were really informative."

Amber A. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality, the selection, and the service, I liked their efficiency."

Amy C. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, I liked Earl. He helped me. He was really nice and very pleasant."

Anne A. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They strive for perfection. I think they are pretty close to achieving it."

Bob B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Personal service, promptness, reliability, and accountability, if any problems arose, it was easy for them to respond and solve the issue."

Charles M. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their attention to detail, I am in the same trade myself, so I understand when a good subcontractor does a good job."

Daniel I. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, polite, and they did what they said they were going to do. They were on top of everything."

Ester C. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The end product"

Janet J. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have been using them for years. They were on time. They just did their thing and there was no hassle. It was painless."

Jeff A. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked how they charged a lot less for the same material that Home Depot sells, while being much more customer-service oriented."

Jules E. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their responsiveness to my needs. I liked their knowledge about the product and their availability."

Laura F. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are efficient, clean, and fast. I think they are a wonderful company."

Melissa W. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Overall, I liked their customer service. They were friendly, helpful, and responsive to our needs. If you ask them to assist you with something, they are there."

Sandra S. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are honest, unpretentious, and they have a good product selection. They come to my house. They have a high degree of product knowledge."

Sharon E. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Personal service, they have always been really good."

Gerry A. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy who came out, the quality of his work, and he arrived at the time that he said he was going. Everything was as they said it was going to be. I was very happy."

Ruth B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service was excellent. The guys were very amicable and easy to work with. Everything they suggested worked out wonderfully. They had a lot of experience. They knew what they were doing. Their prices were reasonable. I found out about them through a friend. Now I refer them to friends. I thought they were great."

Ellen B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have been using them since 1973. I just really like them. I like how they handle things and they are really good with customers. If there is a problem, they come out and take care of it. They take care of your needs. They are very accommodating. I have found them to be very helpful."

Judi B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were just right there to help us and answer any questions we had. The measurements were accurate and they delivered on time. They were really personable. They have been in business for a while."

Barbara B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything they said they would do. They showed up when they said they were going to and delivered on time. They installed it, and it fits perfectly. They also sent the extra parts as we requested. We had some older blinds where there were some parts that over the years had been lost or come off. They fixed minor things on the old blinds. They did everything we wanted."

Pauline B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The customer service was excellent. The personnel knew what they were doing. They were on time. Everything was done correctly."

D.B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have the ultimate product. They are nice on the phone. The shade is nice."

Emma B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were reliable."

James C. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was very prompt and efficient."

Jamie C. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"That I got to talk to the owner, he came over to my house."

Charlotte D. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very nice."

Barbara H. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Friendly, courteous and helpful"

N.C.H. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are here for us when we need them, and they always show up on time."

S.B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:No

Q3 & Q4:"It was easy to find their phone number."

Andrea C. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very helpful and accommodating."

Ann M. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're the best. I've been using them for years."

Anna B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Value, quality, and price"

Anne Z. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were verything that I would expect from a business. Everything was good."

Barbara H. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the way they hang and what they do for the room."

Bonnie B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service and the quality of the product"

Brigitte R. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I been using them for 27 years. They're great."

Bruce W. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're great, and they do good work. I've used them a bunch of times."

Carolyn Q. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service, and they were able to fix things."

Catherine B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that the owner came to install everything."

Cathy F. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a very efficient job."

D.C. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do a really good job. They take care of everything themselves. It's a complete service."

Diana J. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, attentive, and they did good work. I felt like I was dealt with honestly."

Diane G. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very accommodating, polite, and they did a good job."

Donna B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're reliable, courteous, and nice. They have good products."

Doug C. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were straightforward and easy to deal with. "

Eileen C. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guys do great work, and they're really straightforward."

Eileen F. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're the best."

Eileen J. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their promptness, and they keep their word."

Eleanor D. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked everything about them."

Eleanor H. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I used them before. I knew they did good work, so I called them again."

Ellen B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Just everything, the way it was handled was good service."

Ellen G. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They know the products really well. They can give you aesthetic advice. They match the colors perfectly. Whenever anything has gone wrong with the shades, they are really good at fixing them. They keep the same products long enough so that if I wear something out, I can replace it with the same thing. The products they have work really well. "

Faith F. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work, I am just totally happy."

Frank F. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do beautiful work."

Gary Y. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"On time performance with the correct product"

J.W. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Over the years I have built a relationship with them. I know the people."

Janice B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The people were really friendly and helpful."

Janie S. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are prompt, and they give you the price immediately. They will come by, measure, and order it. They get things done. I have been with them for almost 40 years. They are very courteous and competitive with their prices. They are the people I always call. I would never call anyone else."

Jerry B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We have used them for 15 years. They have always given us good service. They do what they say they will do. The prices are fair, and they have just been wonderful to deal with. They are good honest people who do wonderful work."

Jim M. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think they are an excellent service. They are friendly, and they do a great job."

Joan M. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of work, friendliness, and the speed at getting everything done, they were good all around."

John I. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are good about special orders. I am usually kind of fussy."

Kathy B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the personal service and personal attention."

L.S. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are whippy and skippy. They are very nice and honest. I like the work. "

Linda C. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Personal service"

Maria G. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The customer service and the people, they were great. When I had to ask them to come back, they came right away and didn't charge me. "

Marie S. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, they are family owned, reliable, and they stand by their product. I have used them for every place that I have moved into. I will use them again. I recommend them a lot."

Marilyn D. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are prompt, straightforward, and they have a good quality product."

Mark F. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They gave us a lot of good information, and they were flexible on price."

Mary P. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I just like the practicality. They work beautifully. The product is great for light, heat, and the appearance of my home. They have improved the appearance of my house. They do an excellent job."

Meg F. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good customer service"

Michale G. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional, and they cleaned up after themselves. They did a good job."

Mrs. J. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought they were reliable."

Nancy T. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very attentive to details. They were excellent. They remembered our names."

Paul G. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"On time and personal service"

Ray F. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They gave good advice, and they did a good job. I like the blinds."

Richard F. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Big selection of materials"

Robert P. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are prompt, kind, and their service is excellent."

Romana B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The salesperson and the quality, I thought everything was great."

S.J.C. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They kept their scheduled appointment, and they also installed them on time. They kept their word. They were reliable. "

Sarah G. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Attention to details, and their follow-up service was great. The customer came first, and they were open. They went above and beyond what they were expected to do."

Sarah N. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, they are very personable, fast, and efficient. They are easy to schedule appointments with. They are a really good company. Another thing I like about them is that they are a family owned company. I think they are great."

Sherry M. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, nice, and they kept me informed as to when the order would be in. When we had a problem, they came out and fixed it right away."

Stephanie C. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are one of the best companies around, period. They are always honest, and their workmanship is good. They stand behind their product."

Taj V. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quality work, friendly and prompt service, everything was A-okay."

Ted H. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The shades that I originally purchased didn't fit all of my needs. Eric went out of his way to explain all of the options. He was quick to replace them, and he did a great job."

Terry B. Verified Shades of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Prompt service and good installation"

Carmen Z. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were quick, professional, and I was very pleased. I had draperies and shades done."

"They come when they say they will come. It is done in a timely fashion, and the quality of it is really good."

Collin S. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were easy to work with, and I liked the quality of the product. They have high-end products."

"I liked the saleswoman. She was helpful and made good suggestions."

Katherine U. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"To use them"

"Their timing is really accurate."

Rachel W. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Personal service"

"Easy, fast, and convenient"

C.C. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"My property managers have been very happy with them."

Carolyn Z. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I've been using them for years. The quality of their work is high, and I feel safe having them in my house. That's huge for me."

Dan M. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We had some shades installed, and we liked the fact that we could get everything done in one place."

Meg F. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The service from start to finish"

George L. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were polite, efficient, and they have a good product."

Keith L. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do. Also, there was one I had to bring back, and they redid it without any arguments."

Nina C. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They made it very easy. They have good service."

Cari A. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They had the product I wanted. They were open later so I was able to get there. "

Pat A. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were polite and they got the work done. They were accurate. They did what they said they were going to do."

Pete B. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They just made it easy because they did everything. I was pretty happy."

Romana B. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The gentleman who did the installation"

Robert C. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The good look and the style"

J.D. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are great. I always use them."

Jeff A. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do, and everything seems to be okay. They did a good job."

Albert C. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient."

Alfredo S. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job."

Bruce D. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt."

Chris K. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Good communication skills, and they're professional. "

Emma B. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The people"

Judy H. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"After a little prodding, they took back a shade and strung it correctly for no additional charge."

Julie B. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time."

Laura C. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were conveniently located, and they were knowledgeable. They had a good selection, they were helpful, and their prices seemed fair."

Leslie D. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were local, and the people seemed to be very knowledgeable about their products."

Liane B. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are convenient. I have used them twice."

Lisa S. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job of installing a quality product."

Malcolm B. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We really liked Eric. He was the person that came out to work with us."

Marco J. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It is family owned. They take pride in what they do. They are willing to help however they need to."

Marian M. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their expertise, and they try to do the best they can for the customer."

Marita D. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They have a great selection, and they are really friendly."

Morton D. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked their description of the product. They held our order until we could decided what we wanted. They installed it perfectly. I am a happy customer."

Pat C. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were pleasant, and they did exactly what they had said the were going to do. It was very successful. I have enjoyed the blinds."

Rita D. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"How quickly I got my windows covered"

Robert R. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came to the house and brought samples so that we could see what they would look like."

Sue B. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are close to my house and easy to do business with."

Tom R. Verified Shades of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very accommodating, close by, and they have done work for me in the past. They do a good job."

Jamie K. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like the way the product looks. The people are very helpful."

Maria M. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a nice job on our drapes."

Peggy C. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The people are very nice. I have used them three times."

Jeniffer C. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their experience"

Larry B. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were accurate in their pricing and on time. They were here when they said they would be here."

Lisa L. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are locally owned and trustworthy. I like the people who work for them. They are dependable."

Phillip M. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the choices they had available. I had a number of materials and styles to choose from. I was pretty satisfied with their service. I liked their quality of work."

Sarah B. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked how they worked with us until we got it right. The people we worked with were very nice."

Amy B. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are easy to work with. They have a quick turnaround time and good quality products."

Laura C. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are convenient. They are close to my house."

C.T. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do good work."

Allison B. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quality of the shades"

Anita B. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The variety and the selection of products"

Carter B. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like the people."

Frank R. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked their final installation. It was good."

Jody G. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did what I asked them to do. They finished the job."

Leslie T. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I think their quality is really good. They are a really good, local company. They are really nice too."

Marianne B. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seemed pretty responsive to other shade companies I have dealt with."

Monica F. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The selection"

Sean B. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It's hard to pick one thing. They were good with the installation and the service."

Sheila B. Verified Shades of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were thorough, prompt, and reasonable in terms of price."

Geoffrey R. Verified Shades of Marin Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"Scheduling is an issue. It takes a really long time to get them to come out to do a job."

"At the end of the day, they will get the job done."

Annie B. Verified Shades of Marin Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They had the kind of shades that I wanted. They took away the old ones."

Kim B. Verified Shades of Marin Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The guy was pleasant. He showed up when he said he was going to. The people in the store were nice and their prices were more affordable than somewhere else. The quality of the fabric was really nice. Everything was nicely made."

Rachel D. Verified Shades of Marin Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The service was quick."

Bruce S. Verified Shades of Marin Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Convenience"

D.B. Verified Shades of Marin Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They had a lot of custom items to choose from."

D.H. Verified Shades of Marin Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They seemed to know what they were doing."

John B. Verified Shades of Marin Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"The quality of the product was very high. "

Charlotte S. Verified Shades of Marin Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:

"To be sure they understand that if they order customer products, it is not refundable"

"I liked the customer service presentation. It was very professional."

B.D. Verified Shades of Marin Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They were able to deliver the product quickly."

Steve M. Verified Shades of Marin Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"I liked Earl and the experience he gave us. He seemed to be the most knowledgeable and accurate. He was respectful of my home environment and possessions. "

Lulu C. Verified Shades of Marin Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"The two guys that did the installation were good, very pleasant, and friendly. They were really concerned about doing it right."

Annie B. Verified Shades of Marin Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"They had the kind of shades I wanted."

Roy W. Verified Shades of Marin Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I thought their price was reasonable."

Lisa C. Verified Shades of Marin Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"Nothing really, it was a terrible experience from start to finish."

David Z. Verified Shades of Marin Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"They were on time."

Julie O. Verified Shades of Marin Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"I can't say."

A.D. Verified Shades of Marin Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"I was satisfied before this experience."

Shades of Marin

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Shades of Marin

Shades of Marin

Company Philosophy

Map

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified® Video Profile

Company Capabilities Table

Photo & Video Gallery

Survey Responses For

Shades of Marin

Diamond Certified^® Video Profile