Independently Rated Highest in Quality
T e n t h
Consecutive Year
Originally Earned:
July 2007
We declare that Saber Roofing Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1116
(650) 368-9220

Ryan Saber is owner and manager of Saber Roofing.

Saber Roofing Inc. is a second-generation, family-owned and operated roofing business that serves homeowners in San Mateo and Santa Clara Counties. The company works with standard roofing materials (composition shingles, wood shingles, torch-on flat roof systems, PVC membranes and fire-retardant shakes) and has specialized experience with slate application. It also installs seamless gutter and downspout systems, sun tunnels, skylights, attic ventilation, insulation, and flashings.

Manager/owner Ryan Saber credits much of Saber Roofing’s success to its ability to combine state-of-the-art materials and cutting-edge techniques with a traditional approach to doing business. “Our customers always come first, so quality is of paramount importance,” he says. “Ultimately, our success depends on  maintaining long-term customer relationships, meeting deadlines and providing quality workmanship.”

Saber Roofing handles every phase of its projects, from estimates through final clean-up, and its work ranges from simple repairs to whole roof construction. There are no surprises or hidden costs, says Mr. Saber. Customers receive an education on the roofing procedure and are kept informed with daily progress reports.

Company Philosophy

“We spend time doing things no other roofing company does. We’ll spend hours using photo books to educate customers on their available options and the entire roofing process. When the job is finished, we follow up and even send thank-you cards. That personal touch is the reason 80 percent of our work comes via customer referrals.”

Serving San Mateo and Santa Clara Counties including San Jose, Palo Alto, Burlingame, S San Francisco and Redwood City.

Commercial & Residential Roof Systems
Ventilation
Gutters & Skylights
Re-Roofs & Repairs
Roof Inspections
Fiberglass Shingles
“Cool” Roof Systems
Shakes
Wood Shingles
Slate
Tile
Elastomeric Coatings
Standing Seam Metal

Certainteed
Certainteed
GAF
GAF
GAF/ELK
GAF/ELK
Monier Tile
Polyglass
PVC

Comparative Summary

Jay Saber, co-owner of Saber Roofing Inc. in Redwood City, believes his company’s customer service is unequaled. As evidence, he points to its practices and policies. "Our Estimator usually show up the day after a client requests a quote," he explains. "A written proposal comes a day after that. Customers get progress reports every afternoon for the duration of their project...

Frequently Asked Questions

Q: What color roof should I get?
A: "We can show you photos of houses like yours with different colored roofs on them. We’ll provide sample boards so you can choose a color. We’ll also provide addresses of jobs we've done so you can drive around, see houses with dif...
Q: Do you use subcontractors?
A: "We do about 90 percent of the work ourselves, but once in a while—if there's a solar system on the roof with a bunch of piping, for example—we’ll use a plumbing contractor."
Q: Will the pounding on my roof create dirt and debris inside my home?
A: "It can, but we use painter's plastic and blue tape to cover the entire ceiling. If you store things in your attic, we’ll cover them with plastic."

Industry Info

How do I know if it is time to replace my roof? *
Research indicates that the aging process for a roof begins soon after the shingles are installed and progresses rapidly during the initial curing phase of its life cycle. During this stage, granule loss may occur, small blisters may develop, or the...
Findings based on statistically reliable research from 325 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 325

Diamond Certified Qualification

Based on 325 customer surveys, we declare
Saber Roofing Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1116
Continuously qualified since July 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Andre L. Verified Customer Name
"Probably the quality of the service"
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Saber Roofing Inc.
(650) 368-9220
(650) 368-0920 fax

Mon – Fri: 8am – 5pm

Serving San Mateo and Santa Clara Counties including San Jose, Palo Alto, Burlingame, S San Francisco and Redwood City.

Ryan Saber, Manager/Owner
34
15
CertainTeed Certified Master Shingle Applicator, CertainTeed Certified SELECT ShingleMaster, GAF Master Elite Roofer Certified
442184
Liability Insurance, Workers' Compensation
Better Business Bureau, National Roofing Contractors Association (NRCA)
1980
Commercial & Residential Roof Systems, Ventilation, Gutters & Skylights, Re-Roofs & Repairs, Roof Inspections, Fiberglass Shingles, “Cool” Roof Systems, Shakes, Wood Shingles, Slate, Tile, Elastomeric Coatings, Standing Seam Metal
Certainteed, GAF, GAF/ELK, Monier Tile, Polyglass, PVC
200
Commercial, Residential
25-Year Leak-Free Workmanship Warranty
San Mateo Roofing

Photo & Video Gallery

Survey Responses For

Saber Roofing Inc.

Saber Roofing Inc.: Average 9.3 out of 10 based on 325 unique customer surveys of customer satisfaction.
Andre L. Verified Saber Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very reliable, very knowledgeable, and quality service"

"Probably the quality of the service"

Barbara B. Verified Saber Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're great, reliable, and every contact with them is excellent."

"I like their expertise and their implementation of the work. They're prompt. They do what they say they are going to do and come when they say they are going to come. I think they're great. They should continue doing that they're doing."

Barbara R. Verified Saber Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they're very good, and I would recommend them."

"They came out right away, and there have been no problems. I think they are good."

Bret R. Verified Saber Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do excellent work, but it's potentially a long wait to get the job started because of how busy they are."

"Their thoroughness and follow-up on detail"

Elena E. Verified Saber Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very reliable and very knowledgeable"

"Very reliable and very knowledgeable"

Gayle S. Verified Saber Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would highly recommend them. They are very helpful with information and thorough in answering questions. They're flexible in making appointments."

"I don't have one best thing. I have many. They did everything they said they were going to do. They're on time. They're very good about giving you their information such as their insurance and the history of the company. They're family owned. I'm very happy with them."

Gene T. Verified Saber Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do very high quality work, and I would recommend them."

"I liked that they were very thorough and prompt. I did get estimates that were lower, but I went with them, because I trusted them to do the job right. You get what you pay for."

Jerry K. Verified Saber Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm a contractor, and I'd give them "10's" across the board, because they're perfect. Before the guy even looked at the roof, he gave me 10 pages of client references, and told me to call any one of them."

"They were fast, efficient, and clean. They're top of the line."

Andrew M. Verified Saber Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm really happy. The way they handled it in such a busy time was very good."

"I think what I liked best was the owner. They were very busy and booked. I was worried about my roof, but he found a way to patch it so that it would be okay through the winter. I was very grateful for that. I am very happy."

Margaret E. Verified Saber Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did the job on budget. When they were finally able to get out here, they did a good job, and we've had no problems."

"They were super communicative. Even though there was the long wait time, they always kept me informed."

Michelle D. Verified Saber Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Excellent, extremely reliable, and reasonably priced"

"I liked the personal service. I wanted to work with them, because they came so highly recommended. I thought they were fantastic."

Charlotte S. Verified Saber Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were pretty decently priced, and the quality was phenomenal."

"I liked how quick, professional, and organized they were. There were two workers, and they finished fast."

Nicholas H. Verified Saber Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"If you need a new roof, they are the people to go to. "

"I thought Ryan was extremely professional and communicated extremely well. The wait was a long time, but the quality of the work was beyond what I could have expected. The wait was fully worth it. One of the reason they have the long wait is because everyone knows about how good they are, and people want to work with them."

Oliver D. Verified Saber Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very customer service oriented, and they did a good job."

"They were honest. They didn't over commit and under deliver. I've used them a few times, and I've generally been very happy with them."

Scott D. Verified Saber Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very polite, have a lot of experience, and stand behind their work. The salespeople are not pushy. They are very professional."

"Frankly, what I liked best was their willingness and flexibility to work with my schedule."

Stephen M. Verified Saber Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're efficient, good, and do what they say they are going to do."

"They're efficient, good, and do what they say they are going to do."

Steve R. Verified Saber Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They live and breathe roofing. They are very good. "

"The workmanship"

Teresa C. Verified Saber Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Great service"

"Ryan seemed knowledgeable, and the things I wanted done were done in a timely manner."

Brandon S. Verified Saber Roofing Inc. Customer Name
Q1:10 out of 10
Q2:No
Q3 & Q4:

"I would say that I used them once and they did a great job. I called them recently to request an estimate on a new job."

"I received good answers to my questions about what they were doing with our roof and why."

Dana T. Verified Saber Roofing Inc. Customer Name
Q1:10 out of 10
Q2:No
Q3 & Q4:

"Reliable"

"They are always on time and they are always professional."