Independently Rated Highest in Quality
F o u r t h
Consecutive Year
Originally Earned:
December 2013
We declare that Rivas Landscape Group HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2096
(925) 526-5915
(925) 586-8992 (text only)

Tim Rivas, Owner

Rivas Landscape Group provides landscape design, installation and consultation services for residential clients throughout Contra Costa County. In addition to creating landscapes in a wide variety of styles (including Mediterranean, Japanese and Southwestern), the company has special expertise with drought-tolerant gardens and employs xeriscape design principles to maximize water conservation on its customers’ properties.

Owner Tim Rivas says his horticultural expertise gives Rivas Landscape Group an important advantage in its industry. “I possess a thorough understanding of plants and trees and the conditions they require to survive. My  background in horticulture enables us to design gardens and landscapes that are as practically functional as they are aesthetically pleasing.”

Rivas Landscape Group takes a detail-oriented approach to landscaping that includes working closely with clients throughout every phase of their projects so they know exactly what to  expect. “By paying close attention to details, we’re able to create landscapes that perfectly complement our customers’ homes and bring their visions to life,” says Mr. Rivas. “Our motto is, ‘The right plant in the right place’—it’s not uncommon for us to dig up a plant and move it six inches over just because it didn’t look right where it was.”

Company Philosophy

“We aim to create beautiful and peaceful natural environments that maximize our clients’ enjoyment of their yards. By providing high-quality craftsmanship and designs that are both functional and unique, we’re able to achieve our customers’ landscaping goals and ensure their satisfaction.”

Serving Central Contra Costa County including Concord, Pleasant Hill, Martinez, Danville, Walnut Creek and Lafayette

Landscape Design
Installation & Consultation
Mediterranean, Japanese & Drought-Tolerant Gardens
Xeriscape Design

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for landscaping companies that have earned the prestigious Diamond Certified award. For Rivas Landscape Group, the key to achieving and maintaining high levels of customer satisfaction is simple: focus on creating unique landscapes that are customized to each client’s individual...

Frequently Asked Questions

Q: Will the trees and plants you install eventually outgrow my property?
A: "No. When we start the design phase of your project, we’ll show you where the trees and plants will go and explain their eventual maximum size. We draw circles on our landscape plans to represent the sizes of mature plants and trees so...
Q: How can I save water on my landscaping?
A: "If you don’t have children living in your house, we recommend reducing the size of your lawn, which will in turn reduce your water usage. When it’s appropriate, we also recommend drip water systems or spray water systems, both of...
Q: Can you install theme gardens?
A: "Yes. In fact, we specialize in Mediterranean and Japanese gardens. "

Industry Info

Knowing some basic facts about irrigation can help you maximize the efficiency of your landscape.
If you’re a homeowner, you understand how important irrigation is for your yard or lawn. Especially in the Bay Area, where summers are dry and rain often comes sporadically, properly irrigating your yard can keep your plants looking lush and...
Findings based on statistically reliable research from 54 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
85%
n = 54

Diamond Certified Qualification

Based on 54 customer surveys, we declare
Rivas Landscape Group
has passed all rating steps and has earned
The Diamond Certified Award
No. 2096
Continuously qualified since December 2013.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Shannon P. Verified Customer Name
"He's very knowledgeable, and he knows what he is doing. They installed a lot of native plants. He knows his trees and plants. I text him when I see something happening with the plants, and he tells me what to do. He is always willing to come out to help."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Rivas Landscape Group
(925) 526-5915
(925) 586-8992 (text only)
DCID9255868992

Mon – Sat: 9am – 5pm

Serving Central Contra Costa County including Concord, Pleasant Hill, Martinez, Danville, Walnut Creek and Lafayette

Tim Rivas, Owner
20
3
774433
Liability Insurance, Workers' Compensation
2000
Landscape Design, Installation & Consultation, Mediterranean, Japanese & Drought-Tolerant Gardens, Xeriscape Design
10
Residential
1-Year Guarantee on Hardscapes, 45-Day Guarantee on Plant Materials, 1-Year Warranty on Labor, 10-Year Guarantee on Select Lighting Fixtures

Photo & Video Gallery

Survey Responses For

Rivas Landscape Group

Rivas Landscape Group: Average 8.5 out of 10 based on 54 unique customer surveys of customer satisfaction.
Shannon P. Verified Rivas Landscape Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Personal integrity, honesty, and dependability"

"He's very knowledgeable, and he knows what he is doing. They installed a lot of native plants. He knows his trees and plants. I text him when I see something happening with the plants, and he tells me what to do. He is always willing to come out to help."

David C. Verified Rivas Landscape Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're personable, and the owner really knows his plants and what he's doing. You tell him what you are looking to do and he is right on target with that."

"I like that Tim came up with a great game plan for the plants and the overall look and feel of our yard. He listened to what we wanted, and the project was done on time."

Grace G. Verified Rivas Landscape Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have actually recommended him to other people. I'm very happy with him. The only thing is that I think sometimes they get overbooked, because they don't always come on the day they say they will, although, this has been improving recently."

"I really like the honesty. They're also very open and easy to get along with. They do what you want, don't give you a lot of hype, and they often do a little something extra for me, which is very nice."

Linda Z. Verified Rivas Landscape Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They know their plants."

"They did what I asked, and they spoke English."

Marleen B. Verified Rivas Landscape Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Tim is very thorough, fair, and very good at what he does."

"Tim follows through with what he says he's going to do, does the job well, sends the bill, and he is always very professional about everything."

Mike R. Verified Rivas Landscape Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Tim is very honest, very sincere, and very passionate about what he does."

"Tim was very creative, put a lot of thought into what he did for us, and how he did it."

Rich J. Verified Rivas Landscape Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're reliable and very creative."

"The quality of the work, the design Tim did for my yard was very elaborate and really nice."

Ron S. Verified Rivas Landscape Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very detail oriented, have good follow through, do what they say they're going to do, and show up when they say they will. I've had them do several different jobs, and they're always my favorite landscape contractor. I always come back to them."

"I think their eye for design is probably one of their best traits. They're good in both a maintenance and a design capacity for people with different tastes. They listen to what you want and integrate it into their designs. "

Rose G. Verified Rivas Landscape Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've already recommended Tim to other people. He's the best. He selected my plants for me, and they're perfect. He fixed up my whole yard. My neighbors on both sides of me have complimented me on my yard since he completed the work."

"Tim's very easy to talk to and does what he says he's going to do when he says he is going to do it, every single time."

Shannon P. Verified Rivas Landscape Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would definitely use them again. Everything about them was so good, their support, helpfulness, knowledge, and punctuality."

"I liked how supportive and helpful they were. Tim knows what he is talking about when it comes to plant placement and which plants would be good in a certain microclimate. I also liked that they were here when they said they would be here."

Robert B. Verified Rivas Landscape Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're creative. They redid my backyard, and it turned out lovely. I'm very pleased."

"I like Tim."

Kathy S. Verified Rivas Landscape Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are friendly, and it's comfortable to work with them. "

"Tim is easy to talk to, which is important to me. He is on time and called me back promptly."

Mary H. Verified Rivas Landscape Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very high quality and excellent customer service"

"Quality"

Marleen B. Verified Rivas Landscape Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Tim is timely, very efficient, fair, friendly, and he communicates with the customer regarding appointments."

"They know how to prune my camellias better than anyone else I know. Also, when I had a product that was not satisfactory, Tim replaced it at no cost. He has done a good job for me."

David R. Verified Rivas Landscape Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd say you can trust them. They do excellent work. They were there on time."

"Tim is very professional. I was completely satisfied. "

Mike R. Verified Rivas Landscape Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very friendly, approachable, and dependable."

"Tim Rivas"

Nancy P. Verified Rivas Landscape Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Tim is enthusiastic about plants. He has a good sense of design. He's fun to work with. We didn't shop around, but his prices seem reasonable."

"His knowledge of plants"

Claire K. Verified Rivas Landscape Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's creative. He's a hard worker who delivers quality work."

"Quality of work"

Hope G. Verified Rivas Landscape Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have recommended them."

"Tim is caring and concerned. They go the extra mile. They have done some things I haven't even asked for without charging me. He'll throw in extra plants. He put my potting shed window back in place for me. He's generous and very caring. He loves what he's doing."

Sole V. Verified Rivas Landscape Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Good quality work, they were always on time and finished when they were supposed to finish. They went beyond our expectations."

"They were on time and on budget."