Independently Rated Highest in Quality
T h i r t e e n t h
Consecutive Year
Originally Earned:
March 2005
We declare that Pro-Staff Painting & Faux Finishing HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #647
(650) 365-8886

Duane and Bette Asbra are owners of Pro-Staff Painting & Faux Finishing.

Founded by Duane and Bette Asbra in 1997, Pro-Staff Painting & Faux Finishing handles every aspect of painting and faux finishing projects for residential and commercial clients. Duane started as an apprentice some 30 years ago, and his professional roots are grounded in doing every job without cutting corners. Duane and Bette say they’re very proud of Pro-Staff Painting’s reputation for providing unbeatable quality and incomparable ethics.

The Asbras believe in starting every customer relationship with free, fast and fair estimates. “We know how important customers’ homes and possessions are, so we only hire and train staff members with the highest integrity and professional commitments.” The Asbras are professionally trained in color and offer free color consultations to their customers, and Pro-Staff Painting’s journeymen painters are trained to use the latest trade methods and paints, including Green, low-VOC and zero-VOC products. The company is also an RGA Certified Lead Renovator.

The Asbras say Pro-Staff Painting’s extensive preparation work and premium-quality paints and supplies ensure beautiful results that last for years. Duane and Bette are personally involved in every phase of every job, and there’s always a foreman working with and supervising the crew. “We always go ‘A Stroke Beyond’ and promptly address problems and opportunities with each customer’s satisfaction in mind.”

Company Philosophy

“We’re large enough to serve all our clients’ painting and faux finish needs, yet small enough to give them personal attention. Our team believes in going the extra mile for every customer—we treat their homes with as much care as we would our own. We’re dedicated to pursuing quality, perfection and taking care of every detail.”

Serving Santa Clara, San Mateo, Alameda and San Francisco Counties

Residential/Commercial
Investment Properties
Interior/Exterior Small or Large Painting Jobs
Professionally Trained in All Aspects of Painting & Faux Finishing
Stain & Varnish
Sheet Rock Repair & Texturing
Pressure Washing
Wood Care & Deck Specialists
Faux & Decorative Finishes
Venetian Plasters & Vella
Color Matching
Free Color Consulting Services
New Construction
Quick Clean-Ups
High Quality Work
Specialists in Green Products
No VOC/Low VOC
Free Color Consulting

Findings based on statistically reliable research from 281 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 281

Diamond Certified Qualification

Based on 281 customer surveys, we declare
Pro-Staff Painting & Faux Finishing
has passed all rating steps and has earned
The Diamond Certified Award
No. 647
Continuously qualified since March 2005.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

GR8WORK B. Verified Customer Name
"The quality"
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Pro-Staff Painting & Faux Finishing
(650) 365-8886

Mon – Sat: By Appointment

Serving Santa Clara, San Mateo, Alameda and San Francisco Counties

Duane & Bette Asbra, Owners
18
734598
Liability Insurance, Workers' Compensation
Palo Alto Daily Voted Best Painter of the Bay Area (2011-2014)
1997
Residential/Commercial, Investment Properties, Interior/Exterior Small or Large Painting Jobs, Professionally Trained in All Aspects of Painting & Faux Finishing, Stain & Varnish, Sheet Rock, Repair & Texturing, Pressure Washing, Wood Care & Deck Specialists, Faux & Decorative Finishes, Venetian Plasters & Vella, Color Matching, Free Color Consulting Services, New Construction, Quick Clean-Ups, High Quality Work, Specialists in Green Products, No VOC/Low VOC, Free Color Consulting

Photo & Video Gallery

Survey Responses For

Pro-Staff Painting & Faux Finishing

Pro-Staff Painting & Faux Finishing: Average 9.4 out of 10 based on 281 unique customer surveys of customer satisfaction.
GR8WORK B. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very consistent, detail oriented, and always trying to please, they try to do whatever they can to make the job better."

"The quality"

C. F. C. C. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them wholeheartedly."

"They came when they said they would, they cleaned up when they were done, and they left the place in better condition than when they found it."

P. P. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very knowledgeable, they get things done on time, they're very neat, very good people working for him, and they have a lot of good ideas."

"They've done so much work for us and they're available when we need something done, we appreciate that."

Troy M. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional, they keep their word, and they do everything right. They do what they say they're going to do and then they go above and beyond to do more."

"Just the professionalism, the great attitude, and the quality of the work"

Noah K. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were honest, on time, punctual, and did good quality work."

"They were honest, on time, punctual, and did good quality work."

Tanya B. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they provide excellent customer service, they do excellent work, and they're very conscientious."

"I think just that they're conscientious, their commitment to quality, and also their customer service. They do a really good job with that. "

Avi S. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Excellent job and pretty reasonable prices"

"The people were very friendly, and the work was pretty good."

Bobbi B. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd tell them, get them if they can, if they're not too busy."

"The workers are super friendly, quiet, and they're good."

Randy S. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They knew what they were doing and they did a good job."

"I liked the discussion about the approach to the project. It was a fine experience."

Chris S. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have told friends that they're extraordinarily professional. They do great work and they were very patient in their approach to working with us. They were excellent."

"How very respectful they were of our property and the desired outcome, they're really great."

Kesha F. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very professional, very friendly, and informative. Nothing I asked of them was a bother or a problem. They're really great."

"They were effective and timely. They got what they needed to get done within the scheduled time frame. "

H.P.S. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd tell others to stay away, because I'm keeping them busy enough, and I don't like waiting in line. "

"I've been using them for years, so everything's fine. I receive personal attention from them."

L.T. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do quality work."

"They're thorough, and they complete the work by the time they promise, sometimes even sooner."

G.B. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very professional, very thorough, and they always provide attention to detail."

"Their coordination of timing with my projects"

P.H. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a great job. He was great at advising on colors."

"They are very professional, prompt, and they do a good job."

P.P. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional, knowledgeable, good, and easy to work with. They get the job done when they say they will. "

"I think I liked their timeliness the best. "

Darla D. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are preeminent in their industry. They have an eye for color."

"I like the owners, Duane and Bette. They are both so nice, helpful, and careful."

Troy M. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional, wonderful, and I've never had a better experience with any other company like this one before. "

"Everything they said they would do, they did, and they kept their word. They even went the extra mile to get the project done. "

Lisa B. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very conscientious, the crew and owner know their business, and they're neat and tidy. "

"They're an overall good company. I think that they're very easy to work with, and their crew is great."

Charlotte G. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very good at giving me the right advice about what I need to get the job done as expected, or even better than expected."

"They get it done without any complications or any problems. "