Independently Rated Highest in Quality
T w e l f t h
Consecutive Year
Originally Earned:
March 2005
We declare that Pro-Staff Painting & Faux Finishing HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #647
(650) 365-8886

Duane and Bette Asbra are owners of Pro-Staff Painting & Faux Finishing.

Founded by Duane and Bette Asbra in 1997, Pro-Staff Painting & Faux Finishing handles every aspect of painting and faux finishing projects for residential and commercial clients. Duane started as an apprentice some 30 years ago, and his professional roots are grounded in doing every job without cutting corners. Duane and Bette say they’re very proud of Pro-Staff Painting’s reputation for providing unbeatable quality and incomparable ethics.

The Asbras believe in starting every customer relationship with free, fast and fair estimates. “We know how important customers’ homes and possessions are, so we only hire and train staff members with the highest integrity and professional commitments.” The Asbras are professionally trained in color and offer free color consultations to their customers, and Pro-Staff Painting’s journeymen painters are trained to use the latest trade methods and paints, including Green, low-VOC and zero-VOC products. The company is also an RGA Certified Lead Renovator.

The Asbras say Pro-Staff Painting’s extensive preparation work and premium-quality paints and supplies ensure beautiful results that last for years. Duane and Bette are personally involved in every phase of every job, and there’s always a foreman working with and supervising the crew. “We always go ‘A Stroke Beyond’ and promptly address problems and opportunities with each customer’s satisfaction in mind.”

Company Philosophy

“We’re large enough to serve all our clients’ painting and faux finish needs, yet small enough to give them personal attention. Our team believes in going the extra mile for every customer—we treat their homes with as much care as we would our own. We’re dedicated to pursuing quality, perfection and taking care of every detail.”

Serving Santa Clara, San Mateo, Alameda and San Francisco Counties

Residential/Commercial
Investment Properties
Interior/Exterior Small or Large Painting Jobs
Professionally Trained in All Aspects of Painting & Faux Finishing
Stain & Varnish
Sheet Rock Repair & Texturing
Pressure Washing
Wood Care & Deck Specialists
Faux & Decorative Finishes
Venetian Plasters & Vella
Color Matching
Free Color Consulting Services
New Construction
Quick Clean-Ups
High Quality Work
Specialists in Green Products
No VOC/Low VOC
Free Color Consulting

Findings based on statistically reliable research from 271 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 271

Diamond Certified Qualification

Based on 271 customer surveys, we declare
Pro-Staff Painting & Faux Finishing
has passed all rating steps and has earned
The Diamond Certified Award
No. 647
Continuously qualified since March 2005.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Kesha F. Verified Customer Name
"They were effective and timely. They got what they needed to get done within the scheduled time frame. "
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Pro-Staff Painting & Faux Finishing
(650) 365-8886

Mon – Sat: By Appointment

Serving Santa Clara, San Mateo, Alameda and San Francisco Counties

Duane & Bette Asbra, Owners
18
734598
Liability Insurance, Workers' Compensation
Palo Alto Daily Voted Best Painter of the Bay Area (2011-2014)
1997
Residential/Commercial, Investment Properties, Interior/Exterior Small or Large Painting Jobs, Professionally Trained in All Aspects of Painting & Faux Finishing, Stain & Varnish, Sheet Rock, Repair & Texturing, Pressure Washing, Wood Care & Deck Specialists, Faux & Decorative Finishes, Venetian Plasters & Vella, Color Matching, Free Color Consulting Services, New Construction, Quick Clean-Ups, High Quality Work, Specialists in Green Products, No VOC/Low VOC, Free Color Consulting

Photo & Video Gallery

Survey Responses For

Pro-Staff Painting & Faux Finishing

Pro-Staff Painting & Faux Finishing: Average 9.4 out of 10 based on 271 unique customer surveys of customer satisfaction.
Kesha F. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very professional, very friendly, and informative. Nothing I asked of them was a bother or a problem. They're really great."

"They were effective and timely. They got what they needed to get done within the scheduled time frame. "

H.P.S. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd tell others to stay away, because I'm keeping them busy enough, and I don't like waiting in line. "

"I've been using them for years, so everything's fine. I receive personal attention from them."

L.T. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do quality work."

"They're thorough, and they complete the work by the time they promise, sometimes even sooner."

G.B. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very professional, very thorough, and they always provide attention to detail."

"Their coordination of timing with my projects"

P.H. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a great job. He was great at advising on colors."

"They are very professional, prompt, and they do a good job."

P.P. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional, knowledgeable, good, and easy to work with. They get the job done when they say they will. "

"I think I liked their timeliness the best. "

Darla D. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are preeminent in their industry. They have an eye for color."

"I like the owners, Duane and Bette. They are both so nice, helpful, and careful."

Troy M. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional, wonderful, and I've never had a better experience with any other company like this one before. "

"Everything they said they would do, they did, and they kept their word. They even went the extra mile to get the project done. "

Lisa B. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very conscientious, the crew and owner know their business, and they're neat and tidy. "

"They're an overall good company. I think that they're very easy to work with, and their crew is great."

Charlotte G. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very good at giving me the right advice about what I need to get the job done as expected, or even better than expected."

"They get it done without any complications or any problems. "

Chris S. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think that they do great work, they're terrific to work with, and they always left the jobsite clean and neat after a day's work. They're highly trustworthy. In fact, we went out of town for several days while they were working on the interior of our house, and we left without the fear of them coming and going. I'm confident that they're a great company."

"I think they provide a great experience, expertise, and the quality of their work has been fantastic."

Jackson S. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do excellent work. I'm very happy with their work. "

"They provide good personal service, and the work was absolutely perfect. "

Bruce H. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do exactly what they advertise."

"They provide very high quality craftsmanship."

G.B. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional, responsible, and they pay attention to the details."

"I liked their responsiveness to my requests as a general contractor. They're great. They are a good firm to work with, and they are very responsive. They do a great job."

Chrystie H. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They help with the color, purchasing the supplies, and the paint. They do a very thorough job. They were very detailed in making sure all of the lines were clean. They did a lot of detail work on our house. They had to do the slats. It was a lot of work. "

"One thing is that they do a good job, but they don't charge for a lot of things. They'll come up with ideas once the job has been bid and say that they can throw things in for you. They aren't just trying to get more money out of people. They're very honest. They will try to get the lowest cost paint, as long as it's in your line of quality."

Joan B. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very thoughtful, caring, and efficient. They were always on time. They always cleaned up well. They were just lovely to deal with. They came up with ideas I wouldn't have thought of. They listened very carefully to any idea I had."

"I think it was their artistic input, and they went for quality and knew how to really give me what I needed and wanted. They were extremely efficient, careful, and they did a good job. They had to move some furniture around. They were very accommodating."

Linda M. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's just like having family in your home who you can trust. Their work and integrity is just impeccable. It's really refreshing. They're an amazing company, and they absolutely deliver what they say they will deliver."

"The quality of the wok, professionalism, and timeliness, I think they're excellent."

L. A. W. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were easy to work with, very helpful, professional and thorough. We really liked the results they delivered. "

"I liked that they gave me a quote and it was correct. I liked that they got in and did the job and were out quickly. They did good, fast work, and we were satisfied. "

L. I. T. H. O. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are nice to work with and very reliable. They do excellent quality work. I have used them several times and have recommended them too."

"I liked that they did all the work in a timely fashion. The process was not dragged out but executed quickly and looked great. "

P. P. C. Verified Pro-Staff Painting & Faux Finishing Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their work is really good. They are professional and they do the work in a timely manner. They are pleasant and helpful. They have the knowledge and experience. Everything turned out great. "

"I like that they did what they said they would do and they helped with the color selection. Their recommendations really did the trick."