Platinum Roofing, Inc.

Platinum Roofing, Inc.: Average 8.7 out of 10 based on 177 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

E.W. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There haven't been any leaks since they installed it, which is the main thing. It was leaking into all of our offices. They were really good and very professional. I hardly knew they were there."

L.C.A. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good quality, and they were on time every day. After every work day they cleaned up. If we had a problem, they fixed it immediately. They did a very good job."

L.P.M. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They kept me informed. Their prices are competitive, and the roof does't leak."

P.C. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quick response and reasonable prices, if we need a repair, warranty work, or proposals, they get back to us right away. They got the job from several bids we had because of their pricing."

T.C. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came out, got the job done, and left."

V.T.A. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job, and they were punctual."

Y.I.C. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their estimator. I can't remember his name right now, but he was reliable. He gave me a good explanation about what was going on. The whole company did a good job."

J.B. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They completed it a timely manner, and the roof doesn't leak."

B. F. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work done and the interest shown, I also enjoyed the communication and the timeliness of when the job was done. Another aspect was the interest in completing the job with such good workmanship. Finally, I liked the styling. The roof was."

C. H. C. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were great. They kept us updated."

C. G. A. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The work was exceptional. They were very clean, got the job done ahead of schedule and the aesthetics were beautiful. The end result was great."

C. A. P. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very efficient, timely, and they keep their promises."

C. L. T. D. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We are an offsite manager. They handled all the details regarding the tenant for me. We liked their interactions with the tenants. They did really well."

C. E. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good, prompt service."

C. B. M. G. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have great professionalism and prompt service."

C. B. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional and they did the work quickly."

C. W. F. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were timely. They got the work done quickly and invoiced me per quote."

C. M. P. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Whenever there was a problem, they took care of it right away."

C. P. C. H. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did okay. We did not have a problem."

C. V. A. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The response time."

C. W. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came when they promised and did what they said they were going to do."

D. C. C. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a very good job. Adam, I think that was his name, was here on a regular basis unlike other companies that don't know what is going on. Usually, you never see the manager, and the workers leave without getting the job done. That was not so for them."

D. A. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They finished quickly."

F. L. C. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did neat work. They were prompt and timely."

F. M. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They gave us a good estimate and the follow-up was good after the service."

L. C. A. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very organized. Before they leave, they clean up and they offer very good quality work."

L. A. L. I. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They explained in detail what needed to be done. They were here when they said they'd be here. They totally met our expectations."

Madeline R. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their quick service, they come out quickly. When I call in, the woman is very professional. I have used them three or four times. Their prices are right on. They are awesome."

M. M. C. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"My contact was Mike. He was wonderful. He was prompt, professional, and he followed up very well. He was the reason I used them. Their maintenance staff was also great. The maintenance group was very thorough and prompt in getting out here when we had a l."

Y. I. C. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were responsive and they did what they said they would do."

Chip C. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient and fast. I liked the way they did the job. They arrived early and were there until 8:00 PM. Everything was in place and looked fine. I'm going to tell other people about them."

Robert A. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They treated me well. The work seemed to be okay. I've been dealing with them for a while."

John B. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they were supposed to do."

D. B. A. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"This is an easy question to ask but a difficult one to answer. I was so pleased. They did everything well."

A. C. P. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job and they cleaned up."

B. A. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The workmanship was good. The crew they brought in was very cooperative."

C. Y. C. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good prices, and they were prompt."

C. F. I. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The roof doesn't leak. That is what's most important to me."

D. T. P. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Overall timeliness."

D. A. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They take care of the job in a timely manner. They do what they say they're going to do. We've used them several times and they've always been good."

E. M. R. T. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very professional. I really love the company."

F. C. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service and quality, overall, they were great."

K. T. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We were very happy with the work that they did."

L. A. S. R. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their promptness."

M. D. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The crew was very good."

M. R. L. C. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were helpful in assisting us to find an easy solution. They implemented it very well."

P. P. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The customer service was very good. We had some contracting questions which they were able to answer."

S. M. P. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt. They got here when they said they would."

S. B. C. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their work was great."

S. P. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Response time."

T. H. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were courteous."

W. V. P. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have been really responsive."

W. S. H. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The way they did the job, and they left the place clean. They were very professional."

A. B. C. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were neat and on time. If they saw something that needed to be done, they would follow up. They come by every now and then to make sure everything is okay. I'd give them a rating of '11'."

B. A. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their professionalism. They were fast and clean."

C. E. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough."

C. R. M. S. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything was fine."

F. T. L. P. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Great service."

Judy F. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The people were great. They were quick, and they came in and got it done. They gave me two promise callbacks, in which they would fix them for free."

Gary F. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were honest and the pricing was fair."

Hirshberg T. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"That they stopped the leaks, they saved me from having to buy a new roof. I was very pleased with their work."

I. N. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the overall work. They were very responsive and answered my questions. They got the job done. I was very happy."

J. R. B. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I felt like they were flexible. They were straightforward in their pricing. They worked well with the tenants."

K. L. L. C. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt. The job was done in a timely manner. We have not had any follow-up problems."

L. A. F. P. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Dependability."

L. H. H. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The personal service."

Bianca M. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very good service, they followed up, and they were punctual. They did everything in accordance to the schedule that they provided us."

Patricia T. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They followed-up on what they said they would do."

Kathleen T. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think he could have ripped me off by telling me that I needed a whole new roof, but he didn't."

Vintage R. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Just their reliability, they came and checked in. Everything was fine."

Warren W. Verified Platinum Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We've used them many times. They've been great."

H.I. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do in a timely manner."

P.R.M. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like Mike. He has excellent communication skills. His pricing is very fair, and he is very responsive."

R.R. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work and the way they finished the job, the roof seems like it is going to do what it is supposed to do."

S.C.V.C. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, they responded to my emails and questions efficiently."

S.A.M.C. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It was that they did what they said they would do."

A. P. O. B. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very professional."

A. T. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did an excellent job with no problems."

B. F. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did the job and were professional."

C. U. C. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job from what I recall. The price was also reasonable."

J. P. C. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were professional and answered all of my questions quickly."

L. P. M. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are responsive. They help with problems and the workmanship is good. They have a good crew. They are clean, neat, and their pricing is very competitive."

R. P. M. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quick response time as well as the over-the-top customer service, all the way from the supervisors to the administrators and even the president, the president of the company is hands-on and stays on the site. They are a preferred vendor of ours."

R. R. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came in with a folder that basically had everything. The folder included pictures of the site, what it would entail and a very detailed and organized estimate. Their competitors were not as thorough. That was why we initially chose them. Also, on one."

W. P. M. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did good quality work and they were very responsive to any problems."

A. R. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They took care of any problems that I brought to their attention."

J. N. V. P. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their price and their responsiveness were the best things about them."

Matthew M. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They have done three projects for me. They are price competitive. So far, it seems like they have been honest."

Shig N. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very responsive and they do high-quality, professional work. They are not cheap, but the work is well worth it."

Thomas A. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were efficient in the sales process. Everything went really smoothly."

Beck B. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job."

C. P. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did an okay job. In my line of work, if the company comes out and does what they are supposed to do, it is good enough for me."

E. N. T. C. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The roof looks nice."

F. P. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job with the installation."

G. S. U. M. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were good and easy to deal with. They were also very genuine and honest. The owner was very good at getting back to me."

H. B. I. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The service with the ownership group is fantastic. I have direct communication and a good working relationship with the president."

H. P. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I used them for a job at Emerson. They solved the problem that other contractors did not. Their prices were also very reasonable."

I. W. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are professional. They offer a fairly good price."

M. D. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Timely delivery of the services and acceptable workmanship."

P. R. M. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The salesman is terrific at customer service. I've worked with him many times. The crew supervisor Fernando is excellent. The crew has done an overall good job."

R. W. P. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work, and they deliver what is promised."

S. G. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do their job. They're on time. I think they have good prices."

W. G. S. L. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did exactly what they said they would do."

W. T. C. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were great."

C. I. P. A. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I am a repeat customer. That should say enough about my satisfaction."

Dan J. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They cleaned up everyday after they left."

K. D. W. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They work well with tenants. They are pretty quick. They have a good dispatcher."

Lucy M. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The customer service, they were responsive. They made every effort to meet my needs."

M. M. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The follow-up."

G. P. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The finished product."

R. M. H. B. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work and their customer service, we had some small problems after the roof was done, so I called and somebody came out immediately to rectify the problem. We were very pleased with their services."

S. O. M. C. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their attention to detail in all aspects, the contract and the work."

Suzanne W. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It was an unusually rainy season, but they were patient during that time. They were great communicators. It was just a very good job all around."

T. V. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work, and generally the response time is reasonably fast."

W. D. P. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did the work properly."

Velma W. Verified Platinum Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Even though we had a difficult time, and serious problems, due to a contractor being involved, they were very professional. They got the job done. They are very good with follow-up. They called me today."

L.T.C. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I communicated very well with their salesperson. He seemed to understand exactly what I wanted. He was very organized, and he showed up with aerial photographs. They came in, got the job done, and left with very little effort from me."

L.M.S.L. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked Mike Stevens. He was friendly."

M.C.M.D. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They found the leaks, and they fixed them better than anybody else. They didn't leave a big mess. They cleaned up."

M.C. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The roofing system they provided and the cost at which they provided it."

M.R.L. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their correspondence and communication, they answer our questions promptly. They are prompt."

O.S.I.C. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their quick response, if I have an issue, they respond quickly."

T.C. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They finished on time."

H.S. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked that they took my comments to heart. They tried to remedy the situation they created."

S.L. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were straightforward and professional."

A. A. B. H. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The consistency in their billing, Mike is very efficient."

Boynton B. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The owner, Mike, is very friendly and easy to work with."

C. A. P. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were a fine company. They were very professional."

Dulio B. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He's done some class A work. He's been doing emergency repair work for me for five years. He's had a rating of success better than any roofer I've used. I've been in the property management business for twenty-two years. This year I had an opportunity to."

M. S. R. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do the job quickly."

P. P. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They have very flexible scheduling and they are prompt."

Vance B. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quick response."

Dorothy R. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"This was our first year with Platinum, and the work has been good."

A. P. E. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They accommodated my schedule and that was very important to me."

B. F. P. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Responsiveness and flexibility."

M. H. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Completion in a timely manner, it was what I expected."

J. R. B. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The price."

P. C. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I was totally satisfied."

Q. U. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Typically they respond quickly when there is a problem."

R. G. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The salesman was very personable. They were very efficient."

S. G. I. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do the work very quickly."

T. C. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The price is fair."

C. M. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were responsive with scheduling and timing. They met their projections and estimates. They did the work at the estimated price."

C. R. E. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a great job for the budget we had. They were on time."

C. L. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The pricing was good. They were easy to work with."

D. C. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I really liked their service."

H. T. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I call in emergencies and they are very responsive. The work is good. They have a very good handle on the business."

Kirk K. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked dealing with the owner. Overall, it was a good experience."

L. C. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"I like their service."

Matthew M. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I'm satisfied with the job."

P. I. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They had an attractive price. They did the work on time. Ultimately, they ended up doing a good job."

Robert M. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came when they said they were going to. They did what they were supposed to do."

S. C. Verified Platinum Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are prompt and very professional."

D.H.T.A. Verified Platinum Roofing, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They do good quality work."

D. H. A. Verified Platinum Roofing, Inc. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"The duration of the work once they arrived, it was done as we anticipated."

F. P. M. Verified Platinum Roofing, Inc. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"They finished when they said they would."

W. H. O. Verified Platinum Roofing, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Scheduling, and they were quick in terms of responsiveness and getting the job done."

C. C. G. Verified Platinum Roofing, Inc. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"Nothing really."

R. E. V. X. Verified Platinum Roofing, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The man who came out was very courteous. He came out on the same day I called."

A. F. Verified Platinum Roofing, Inc. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"They responded right away when we initially called."

Karen P. Verified Platinum Roofing, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The price was good."

H. P. Verified Platinum Roofing, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They responded well. They quickly offered to correct the problems."

D. H. A. Verified Platinum Roofing, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"I like the product."

David A. Verified Platinum Roofing, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They got done when they said they would be done."

August S. Verified Platinum Roofing, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They were fast."

J.B. Verified Platinum Roofing, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They showed up when they were supposed to."

Ann B. Verified Platinum Roofing, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I liked the job they did. They did a beautiful roofing job. Mike was fabulous."

Ronnie B. Verified Platinum Roofing, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"The physical work was very good."

M. M. S. Verified Platinum Roofing, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They were attentive and responsive to requests."

F.M. Verified Platinum Roofing, Inc. Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"Nothing, before I liked the person I dealt with, Adam."

C. P. M. Verified Platinum Roofing, Inc. Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"When they got the work done, they did a good job."

W. T. C. P. Verified Platinum Roofing, Inc. Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"They had done several jobs for me before and they were all completed as promised. When there were problems, they'd fix them right away."

Gary H. Verified Platinum Roofing, Inc. Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"Nothing."

Leslie L. Verified Platinum Roofing, Inc. Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"I don't know. They got the roof up. I liked the owner, Mike."

J. M. Verified Platinum Roofing, Inc. Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"The owner was responsive. They did attempt to correct the problems caused by the crew."

A. F. R. E. Verified Platinum Roofing, Inc. Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"Vanessa, in customer service, followed up."

R. M. W. Verified Platinum Roofing, Inc. Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"Absolutely nothing."

Platinum Roofing, Inc.

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Comparative Summary

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Customer Satisfaction

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Verbatim Survey Responses From Only Verified Customers

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Survey Responses For

Platinum Roofing, Inc.