Independently Rated Highest in Quality
S e v e n t h                              Consecutive Year        
Originally Earned:
July 2003
We declare that Peterson Tile HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #298
(707) 579-3952

Gary Peterson began working in the tile trade approximately 25 years ago. His expertise and knowledge in the trade became well-known in the construction industry, and in 1996 he started Peterson Tile. Throughout the years the tile industry has made several advances, and Peterson Tile has continued to stay abreast of these changes to better serve their customers. Their work includes custom homes, commercial projects, residential remodels and the occassional home repair. Mr. Peterson has always believed that high quality and customer satisfaction are top priorities, and with that philosophy, he's been able to expand his business to areas outside Sonoma County. Peterson Tile now serves clients from the Bay Area to the Oregon border, and has many repeat customers. Quality work, customer satisfaction and excellent employees have made Peterson Tile what it is today.

Company Philosophy

"We pride ourselves on our workmanship and feel our number one priority is to make our customers happy. We enjoy interacting with our customers, and that makes it easier to provide excellent service."

Serving the North Bay

Commercial & Residential
Custom Installation
New Construction
Remodeling & Repairs

Findings based on statistically reliable research from 180 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 180

Diamond Certified Qualification

Based on 180 customer surveys, we declare
Peterson Tile
has passed all rating steps and has earned
The Diamond Certified Award
No. 298
Continuously qualified since July 2003.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They're very cooperative and they do really good work."

–W.C.I.

"I like Gary. He says this is what he is going to do and he does it. His people show up. They are very neat, clean, and professional. They do a very good job. Everything has always been smooth."

–Freida H.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Peterson Tile
(707) 579-3952
(707) 579-3978 fax

Mon - Fri: 7am - 4pm

Serving the North Bay
19
701394
Liability Insurance, Worker's Compensation

Carol and Gary Peterson, Owners