Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
December 2006
We declare that Norwell Design/Build HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #997
(650) 323-1142

Norwell Design/Build specializes in kitchens, baths, whole house remodels, and room additions. More than just a talented design firm, they are also a licensed general contractor. Their one stop shopping provides clients with a single point of responsibility from concept to completion, including a full selection of high quality kitchen and bath cabinetry.

Norwell's approach to remodeling allows clients to take full advantage of opportunities within a project that may not otherwise come to light when working alone with a contractor or with two disintegrated designers and contractors. Clients are often amazed at how much detail is involved in a typical home remodel and are relieved to have Norwell help them navigate through all of the choices and the coordination of details within an entire project.

Norwell is a great place to start your next home remodeling project, especially if you are unsure how to begin. Even if you already have strong ideas for your project or already have a design, Norwell will help to refine your design, fill in the blanks, and offer additional possibilities and insight. To begin the process, contact Norwell to schedule a free, in-home consultation.

Owner Philosophy

“Norwell believes that the best conceived and best executed projects are achieved utilizing a fully integrated design/build process. We have specifically developed the breadth of our services to best respond to the demands of residential remodeling, from the early design through permitting and construction. Our holistic approach considers not only the immediate scope of the remodeling project but also how it integrates with the rest of the home, both aesthetically and functionally. Norwell’s projects succeed through out-of-the-box thinking, a high level of service, effective communication, and quality materials and construction.”

Design & Build
Kitchen & Bath
Remodels & Renovations

Serving the South Bay Area and Peninsula
Findings based on statistically reliable research from 32 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
100%
n = 32

Diamond Certified Qualification

Based on 32 customer surveys, we declare
Norwell Design/Build
has passed all rating steps and has earned
The Diamond Certified Award
No. 997
Continuously qualified since December 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"I found that the upfront design process helped us make the best use of the space in our home. They were always creative and helpful. First, I never felt that they wanted to end the creative process production. We felt we had enough time to come up with the design that we liked. Second, we made changes during the construction process and they were good about making the changes."

–Jeff K.

"The quality of their service, they gave value for their service. Also, I liked the personality of the personnel and their subcontractors. The service was top-notch. They are responsive to the needs of their customers."

–Maria M.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Norwell Design/Build
(650) 323-1142
(650) 323-1187 fax

Mon - Fri: 10am - 7pm
By Appointment Only

Serving the South Bay Area and Peninsula
840498
Liability Insurance, Worker's Compensation

Michael Sullivan, Owner
Ian Wheeler, Owner