Independently Rated Highest in Quality
S e c o n d                              Consecutive Year        
Originally Earned:
February 2009
We declare that Norcal Flooring HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1498
(510) 653-3013

Norcal Flooring is a family owned and operated business established in 2000. Robert Dodd, owner and contractor started in the industry at age 16 and was running multiple crews by 25. Twenty years later he continues to hone his craft in the industry.

Norcal Flooring specializes in new installation as well as refinishing and repairing existing hardwood flooring working with both general contractors and homeowners. The company's emphasis is renewable resources such as cork, bamboo, marmoleum as well as environmentally certified products. In particular is Norcal Flooring's conversion to the Cyclonic HEPA filtered Dust Containment Sanding System for all sand and finish work. This with the use of low VOC finishes can enhance air quality and minimize chemical sensitivity for workers and clients alike.

Clients can purchase materials where they like. As an installation company, Norcal Flooring assists clients in product selection that best fits the interest of the client's aesthetics and site conditions. Site specifics can limit suitability of some materials and it is Norcal Flooring's goal to provide guidance to the client in bringing budget concerns together with aesthetic and technical specifics of their flooring projects."

Owner Philosophy

"Craftsmanship and customer service are vitally important to us. We take pride in the work we do, and in delivering what we promise, whether it's showing up on time, staying on schedule or working to resolve a problem. Making you happy is what makes us happy."

HEPA Filtered Dust Containment Sanding
Environmentally Certified Products
Installation & Custom Layouts
Installation Over Radiant Heating
Materials Sourcing
Sand, Stain & Finish
Subfloor Work
Water Damage Repair

Serving Alameda and San Francisco Counties
Findings based on statistically reliable research from 61 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 61

Diamond Certified Qualification

Based on 61 customer surveys, we declare
Norcal Flooring
has passed all rating steps and has earned
The Diamond Certified Award
No. 1498
Continuously qualified since February 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"We worked with them on and off. They were an easy company to work with."

–D.I.

"They were very proficient, thorough, and transparent. They really worked with the client to make sure they understood the whole picture."

–F.A.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Norcal Flooring
(510) 653-3013

Mon - Fri: 8am - 5pm
Weekends: By Appointment Only

Serving Alameda and San Francisco Counties
780399
Liability Insurance, Worker's Compensation
Robert Dodd, Owner