Independently Rated Highest in Quality
S e v e n t h
Consecutive Year
Originally Earned:
January 2011
We declare that No More Dirt, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1709
(415) 484-5907

Nick Mettler, CEO

No More Dirt, Inc. provides commercial janitorial services for all types of facilities throughout the Bay Area. As a certified Bay Area Green Business, the company uses environmentally-friendly cleaning methods and products, including those certified by Green Seal. No More Dirt also implements a variety of processes and protocols that ensure each facility’s environment is kept both clean and safe.

No More Dirt is dedicated to transparency and communication. “We take away our customers’ headaches when it comes to managing their facilities,” explains owner and CEO Nick Mettler. “We look at each client relationship as a true partnership, and that’s been the key to our success. We have a system that has worked for 37 years.”

No More Dirt has a team of highly trained and responsive account managers who are assigned to every client. Each account manager is responsible for building and maintaining strong, long-lasting relationships with clients by meeting their expectations and the ever-changing needs of their facilities.

Company Philosophy

“We are dedicated to cleaning every commercial property to the client’s personal standards. Owning and maintaining a commercial property takes a lot of work, whether one person is responsible or designates tasks to other individuals. Regardless of the types of businesses our clients own or run, it’s important to ensure their facilities are kept clean and safe at all times. Not only does a clean property appeal to both customers and potential customers, it also looks great for employees, boosting morale and respect for where they work.”

Serving San Francisco, Marin, Sonoma, Napa, Contra Costa, Alameda, San Mateo and Santa Clara Counties

Commercial Janitorial Services

SupplyWorks

Comparative Summary

Janitorial service companies are always looking for ways to differentiate themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, No More Dirt, Inc. distinguishes itself by focusing intently on customer communication and interaction. “A lot of cleaning companies make...

Frequently Asked Questions

Q: Are your prices competitive?
A: "Yes. We invest a lot in quality control, so we may not always be the lowest bidder, but we work efficiently and are continually looking to reduce costs without sacrificing quality."
Q: Do many businesses simply hand you the keys so you can clean at night?
A: "Yes, and it’s not surprising when you consider our track record. If you’re not comfortable letting a third party into your office, you can talk with our current and past clients to build your trust. We’re also bonded and insured, so you’re c...
Q: What do you do about security and alarm systems? What procedures do you have for site security?
A: "Before we start work, we’ll sit down with you and develop a security plan that includes the alarm codes and procedures our cleaners will need to enter the facility, as well as procedures for what to do and who to call if they discover a prob...

Industry Info

Take simple steps to ensure your workplace is odor-free.
A recent survey conducted by Harris Interactive revealed that retail consumers rank unpleasant odor as a top annoyance over poor customer service. It may seem like an inconsequential issue, but the fact is, unpleasant odor directly impacts customers...
Findings based on statistically reliable research from 145 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
92%
n = 145

Diamond Certified Qualification

Based on 145 customer surveys, we declare
No More Dirt, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1709
Continuously qualified since January 2011.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

E. T Verified Customer Name
"They've always been pretty good with getting back to me within the same business day."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

No More Dirt, Inc.
(415) 484-5907
(650) 557-1001 fax
DCID6505571000

Mon – Fri: 8:30am – 5pm

Serving San Francisco, Marin, Sonoma, Napa, Contra Costa, Alameda, San Mateo and Santa Clara Counties

Nick Mettler, CEO
18
50+
Liability Insurance, Workers' Compensation
Better Business Bureau, ISSA: Worldwide Cleaning Industry Association
2005
Commercial Janitorial Services
SupplyWorks
130
Commercial

Photo & Video Gallery

Survey Responses For

No More Dirt, Inc.

No More Dirt, Inc.: Average 8.4 out of 10 based on 145 unique customer surveys of customer satisfaction.
E. T Verified No More Dirt, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would highly recommend them. They're reliable, prompt, and thorough."

"They've always been pretty good with getting back to me within the same business day."

B. T. Verified No More Dirt, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very receptive."

"We don't have to clean anything."

C. P. S. F. Verified No More Dirt, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. I'm very satisfied with the work they have done. As far as I'm concerned, they're an eleven out of ten."

"The quality of their work and their excellent customer service go hand in hand. They're helpful and always answer my questions. "

E. A. Verified No More Dirt, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have recommended them before, and I would recommend them again."

"I think they have good customer service. They're personable, responsive, and conscientious."

J. L. A. B. S. Verified No More Dirt, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Professional and detail-oriented"

"Jonny is flexible in terms of scheduling, and always extremely professional to deal with."

P. G. S. F. Verified No More Dirt, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They always do a fantastic job and never any less. We've been using them for 6 years, and we're always happy with their performance."

"That we've never had any problems with the work they do"

R. J. M. P. Verified No More Dirt, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a great job."

"I really like Victor, the gentleman who comes out to do the cleaning. He's the most thorough person I've ever met."

T. B. C. O. A. Verified No More Dirt, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I tell people that they're very reliable, reputable, and if there's an issue, Cori is on-site within minutes. She has a positive attitude and she's top-notch."

"I don't have to do their job for them. I don't have to think or worry about it. Cori is wonderful."

T. F. M. Verified No More Dirt, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very clean and efficient."

"They always come on time and do the job."

V. R. Verified No More Dirt, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I haven't put too much thought into a question of this nature, so I don't know."

"They're prompt, professional, and they don't waste any time or money. They take their job seriously, which is a plus."

W. D. F. M. Verified No More Dirt, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are great."

"They hire quality people and the back office is very supportive."

W. G. Verified No More Dirt, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are easy to deal with and they make specific requests tailored to your needs."

"They are efficient."

A. C. Verified No More Dirt, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very thorough, efficient, and cost effective."

"They know what they are doing, they are very professional, and they get the job done reasonably fast."

T. A. Verified No More Dirt, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They always do an excellent job."

"They're responsive and on time."

H. V. Verified No More Dirt, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are good people, they accommodate accordingly, and Rudy helps me out a great deal."

"They are willing to accommodate any of my needs at a moment's notice."

R. R. B. C. Verified No More Dirt, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They always do a high quality job with their cleaning. I'd recommend them."

"They show up when they promise, they always do a great job, and they have a more than reasonable price."

A. H. Verified No More Dirt, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very responsive, I think that's very important. They respond to any issues. I think the quality of their work is good. "

"Their responsiveness and that I think they do a very good job. "

A. H. T. F. Verified No More Dirt, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a good job."

"The office is clean when I come in."

B. I. L. L. Verified No More Dirt, Inc. Customer Name
Q1:10 out of 10
Q2:No
Q3 & Q4:

"I wouldn't tell a friend about them."

"The fact that they did a wonderful job when they cleaned, they were friendly and personable."

E. P. Verified No More Dirt, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are consistent and there are multiple people who do it, but they expect the same standards no matter who does it."

"They do all the hard stuff, like cleaning behind the make lines where all the toppings are."