Independently Rated Highest in Quality
E l e v e n t h                              Consecutive Year        
Originally Earned:
February 2002
We declare that Metropolitan Van & Storage, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #9
(877) 293-7159
5400 Industrial Way
Benicia, CA 94510
Metropolitan Van & Storage's Benicia storage facility

Metropolitan Van & Storage, Inc. has been providing local, national and international relocation services for residential and commercial clients throughout Northern California since the 1940s. The company takes a full-service approach to moving, offering everything from packing and crating to modular furniture installations. It also provides long-term and in transit storage at its 93,000-square-foot Benicia and 100,000-square-foot Fairfield facilities.

In addition to moving and storing its customers’ belongings, Metropolitan Van & Storage offers record storage services, including box, file and document retrieval; certified document destruction and shredding; medical record purging; document/microfiche imaging conversion and more. The company’s facility is equipped with a state-of-the-art Early Suppression Fast Response (ESFR) system, and Bay Alarm provides 24/7 monitoring for both security and fire prevention.

Company Philosophy

“We take pride in offering old-fashioned customer service. We understand that moving a home or office is often a stressful experience for our customers, so our goal is to provide personal touches and extra attention to detail to make the process go as smoothly as possible. Everyone at our company shares the same mission, from the people who answer initial phone calls to the estimators to the moving crews.”

Serving all of Contra Costa and Solano counties including Richmond, Antioch, Concord, Walnut Creek, Fairfield, Vacaville, Suisun City and Vallejo.

Residential Relocations
Packing & Crating Services
Office Relocations
Modular Furniture installations
Commercial Distribution & Storage
Records Management
NAID Certified shredding Services.
Self Storage Pod Services Door to Door

Map

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Findings based on statistically reliable research from 208 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 208

Diamond Certified Qualification

Based on 208 customer surveys, we declare
Metropolitan Van & Storage, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 9
Continuously qualified since February 2002.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Becky J. Verified Customer Name
"They had excellent customer service. They were very polite and accommodating. Basically, they did whatever I suggested. They were fast, efficient, and they didn't break anything. They were absolutely wonderful."
See All Survey Responses
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Metropolitan Van & Storage, Inc.
http://www.metrovan.com/
5400 Industrial Way
Benicia, CA 94510
(877) 293-7159
(707) 745-2759 fax
DCID8008240549

Mon – Fri: 8am – 5pm

Serving all of Contra Costa and Solano counties including Richmond, Antioch, Concord, Walnut Creek, Fairfield, Vacaville, Suisun City and Vallejo.

45
MTR-0095137
Liability Insurance, Worker's Compensation
Dennis Paulley, President
Cost Will Not Exceed Estimate
Solano Records Management

Survey Responses For

Metropolitan Van & Storage, Inc.

Metropolitan Van & Storage, Inc.: Average 8.7 out of 10 based on 208 unique customer surveys of these open ended questions.
Customer Name
First name and last initial used to protect the privacy of the customer.
Verified Customer Name
Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.
Q1
Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2
Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4
Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Becky J. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They had excellent customer service. They were very polite and accommodating. Basically, they did whatever I suggested. They were fast, efficient, and they didn't break anything. They were absolutely wonderful."

Edna W. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They showed up on time. Once they were here, they delivered, set it up, and then off they went. They were very prompt and very professional."

H.L. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very careful with stuff, and they treated things as if they were their own."

Laurel M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They got the work done without damage, and they were friendly. When they got there, they worked like mad to get everything right."

Madelyn D. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very fast and effective."

Pam O. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that my furniture got here without being damaged, dinged, or anything like that. I also liked that it arrived on time."

Sharon B. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very conscientious about moving my furniture and getting it just right. They did not drop anything. They were very careful. They were very nice too."

William L. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick, efficient, and they didn't break any of my items."

Christina P. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were nice and everything was where it should have been. Everything was moved properly."

Julie W. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was very professional. A woman came out, wrote down all of the things she itemized, and she set up a date. They were very nice, professional and very fast. The whole thing worked perfectly."

Mark F. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were personable and they suggested how to arrange different furniture. I was very satisfied."

Patrick M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"From the beginning to the end, everything was done very professionally and they also matched the major components of the move from a competitor. Everything was done flawlessly. They are Diamond Certified and they satisfied all of my needs."

Seth G. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were super efficient and worked quickly."

Tony H. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were available on a short notice and professional. They did a great job moving us."

Beth H. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, friendly, and they were thorough with my belongings."

Larry G. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service was great, and they were fabulous."

Larry R. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do, and they were friendly."

Lauren K. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The guys were very polite, professional, and they knew how to deal with everything."

Leslee G. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and very respectful. I didn't hear any foul language from them."

Michael H. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service."

Paula E. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service is fast, friendly, and they are very knowledgeable."

Pete N. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very professional. Their people are very cooperative, and if there is a last minute change, there is never a complaint."

Ray Z. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are professional and friendly."

Sandy G. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous, on time, and cautious."

Susan M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt. They were also very careful with the existing carpet."

Jim H. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came on time and did not scratch anything. Everything turned out fine."

Rick M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their moving people listened well and were respectful of our preferences. Most of them had good ideas that helped with the move, like where to put things. They are a good firm."

Richard W. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time and very friendly. They gave us a quote. They the move was accomplished in limited hours. They were done early, so that saved us money."

David E. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"All five of the movers were friendly and accommodating. They were very careful with our belongings. We were very happy with their services. The sales lady was very wonderful to work with. Out overall experience with Metropolitan was wonderful. I highly recommend them."

Wanda C. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"This is the fourth or fifth time I have used them. I have always received great service from them and would not go elsewhere. Most of the time I get the same guy moving my items."

David C. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They took very care of our items, they were courteous, and on time."

Olaf E. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was handled well, and they were very courteous and friendly."

Bob C. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Overall good service."

Laura S. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did everything I needed done. They protected all of my belongings and thought of things that I didn't even think of. They were attentive, and they covered all details. They were amazing. They even arrived early. I've been recommending them and will continue to do so."

Roy A. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They keep their commitments."

Dee S. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was so impressed with their top-notch crew. I couldn't have asked for a better experience. When they moved my antique furniture, they handled it like it was their own. Nothing was scratched or broken.They had to go up and down the stairs, but they never complained about anything. My comfort level with them was very high. I'm a single mother, and I felt comfortable with them in my home. I felt that I could speak with them if there were any problems. I've been planning on writing them a letter because I was so pleased with the whole experience."

Kim M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were able to do the work in less time than I had originally thought, so the price ended up lower."

Harry T. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The staff was very professional."

Mary K. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The person in the office was very helpful, and the movers were very efficient."

Sara H. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast, friendly, and they went out of their way to make sure that everything was placed where we wanted it."

Sherry B. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their staff was knowledgeable, and they really made sure they worked with me. They asked me a lot of questions and arrived on time."

Cindy D. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were really fast, and they worked very hard."

Linda S. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on-time, efficient, polite, and they handled my belonging with care."

Patty E. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They got the job done in the time allowed."

Bob K. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were nice, professional, efficient, and honest."

Helen L. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were efficient, professional, and they seemed to care about what they were doing."

Melinda H. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was a stressful situation that they turned into a phenomenal experience. They came to pack up on short notice. They knew I was at the end of my rope, but they were very accommodating. They seemed to understand that I was barely surviving. The movers were a lot of fun. They had a great time doing their job. If I did not use them, I would have been a wreck."

Mark J. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on-time, and they worked efficiently."

Stan K. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Prompt and courteous."

Chad T. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They guys were super professional and very friendly."

Lynn R. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were nice guys."

Charlie C. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, they were most helpful and they even laughed at my jokes."

Kathy K. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The movers were excellent. I can't say enough good things about them."

Cedric T. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The guys did an excellent job. They were very accommodating."

Jeanette C. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They moved us on short notice, did everything they promised to do."

Karen C. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very thorough and no damage."

Ann C. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very attentive to detail, did everything they said they would and more."

Kathy C. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Fair estimates, prompt, very careful at the same time."

Del H. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're the best, good people."

Janet H. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Great job and i was really concerned about using a moving company."

Charlene K. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We both liked them, paid close attention to detail."

Carrie M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Extremely patient with us."

Margie N. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Organized, labeled everything."

Peggy T. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"On time, fast, did their job."

Sheryl D. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Used them for 2 years now, their ease of service."

Jan D. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"People were very thorough, very nice, met everyone first."

Brent D. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Professional, pleasant, got it done."

Mark E. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very polite, precise and did a wonderful job."

Elaine F. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The young men they sent were very nice."

Laura G. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Knowledge, efficiency, professional qualities."

Shelly G. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They got in way over their head but they got through it, excellent service, estimate."

Herbert H. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Professionalism."

Mike H. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Professional, courteous, thorough."

Ken J. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Have used them three times myself, and when we moved my parents."

Margaret L. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They got me moved, cooperative, very satisfied."

Wes P. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Promptness, knew what they were doing."

Jerry R. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Effective, efficient, i didn't have to wait for them."

Dennis V. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very efficient."

Evelyn W. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they knew what they were doing."

Leo P. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We have already used them twice within the past year. They are prompt and professional."

Robert W. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought they were very professional. They cared about my furniture. They were here on time. They packed and wrapped everything up really well. They cared about not damaging any of my stuff. I didn't have any problems with them."

Besi A. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous. They worked quickly and they were just good all the way around."

Jean V. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They showed up on time, they did a good job and did it in the time estimated."

Keith E. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They showed up when they were supposed to. They were courteous and hard-working."

Kelly W. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought they were professional, nice, and they stayed until the job was done. I thought they were great."

Richard M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly and efficient. They seemed to know what they were doing."

Jim S. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are reliable."

Elane M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient and professional."

Joanna K. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their estimate was very reasonable."

Kal I. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their timing and professionalism. They were very courteous."

Debbie B. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They came on time and worked hard to get everything done."

Julie W. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were accommodating and pretty down to earth."

Stewart H. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I really liked Ed."

Lynn M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The movers were very professional and quick."

Edie R. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The movers were friendly and easy to work with. I was sick, and they helped out a lot. The move was very quick and smooth."

Cindy L. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time and they did what they were supposed to do."

Bonnie M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The 2 movers were very courteous and polite. They did an excellent job."

Gennie B. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very courteous and willing to please."

Shell C. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I was very pleased with the whole ordeal."

Kevin F. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were nice and smooth."

Laura G. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very nice job, well planned, organized, on time."

Charles H. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very neat, professional, pleasant."

Teresa J. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very friendly, polite, came prepared."

Carol M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Careful in wrapping up things, i have a lot of oak that they handled carefully."

Katrina N. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did fine."

Patricia R. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were careful with most of our stuff."

Judy S. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Have recommended and will be using them again."

Jill S. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Professional, careful, nice and clean job."

John T. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Quick, knew what to do, minimal direction."

Gloria V. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Experience, well organized."

Jack B. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Organized, quick, efficient."

John E. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The guys they sent out were very nice."

Barbara F. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I have recommended them, they were so helpful to me."

Walley G. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Quite conscientious about what they were doing, organized, excellent care."

Marjorie H. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"My friends told me about them, they take pride in what they do."

Diane H. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Well organized."

Bill L. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"People that came out were thorough, polite, took care of our stuff."

Joann L. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I've used them before, i just liked them."

Lynn L. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Just grateful they were available when we needed them to be."

Judy M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very professional, careful."

Sean M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were good; they got us moved."

Sara R. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time when i needed them."

Paul R. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Use them all the time."

Tammy S. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Extreme care handling my things."

Judy S. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Fortunate we found them when we did."

Bill K. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The crew chief was good. He kept the guys on target. They just took a short break. They worked steadily, which was good."

Geraod J. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very helpful. The guys came back and picked my father's stuff up. They were very pleasant. My dad forgot a couple of things, so they went back and brought them to him."

Roger B. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were reliable and on time. They brought my stuff. They came and gave me an estimate. I don't remember what her name was, but she did a good job estimating, which was basically what it cost. It was over the estimate by $20 or $30, but that was not a big deal. That's about it."

Cathy A. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did everything they said they were going to do, which is always a plus."

Judy L. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I would say their movers were very polite."

Jervin L. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They get the job done."

Robert L. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They showed up on time and their employees were presentable."

Debra M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were responsive."

Jim M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did the work."

Earl M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got the job on-time with minimal damage."

June R. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very prompt."

Art M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The workers were very friendly and really nice guys."

Suzy A. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were on time and they were pretty careful."

Deann B. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very considerate and cooperative and conscientious and I liked the way I was treated by management."

Clara L. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were punctual and fast and professional."

Kyla B. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're courteous and considerate, and the first time I used them the crew even helped me arrange my living room as they moved the stuff in."

Theda B. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were hard workers."

Marilyn B. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very nice and helpful."

Alvira C. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"We were very satisfied with them."

Jane C. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Took the time to take care of my things."

Linda D. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Very easy to work with, estimates were on target."

Lorraine E. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were helpful with pricing and bringing boxes over."

Zoe H. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were well equipped, quick and thorough."

David J. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Didn't have to move myself."

Chris L. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They lived up to their estimate, even though they said it should have been more once they saw everything."

Mac M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Came prepared, did it within the time they estimated."

Nettie P. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Didn't care for the people that actually did the work."

Doni P. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Did all right for us, got it done within the time committed."

Ela P. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Did a pretty good job with the moving."

Lea R. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Prompt, professional."

Leslie S. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Flexible, careful."

Jr V. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Most helpful, organized."

Judy V. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Professional, well equipped."

Sue A. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were on time, pretty efficient."

Sally B. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I've used them before, still very cooperative, organized."

Patty B. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were real friendly and efficient."

Patrick C. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Used them to move parents, very careful with their belongings."

Richard C. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Pre-move setup, organization and ability to do it when we said."

Juliet C. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"On time, moved it all and were careful for the most part."

Carol E. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Organized, affordable price."

Howard G. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Knew what they had to do and did it."

Dana G. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Told me up front what i had to do and what they were going to do."

Mark H. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I remember them, that's a first."

Elizabeth J. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were careful with certain items we pointed out."

Ken J. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Prompt, somewhat careful."

Robert J. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It was a long drive, but they did it and did it pretty well."

Doris K. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Overall total is 8, i think that's the best i can do."

Eileen K. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were cordial, organized."

Georgene K. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Very nice, cordial group."

Robert L. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They came out, packed it up, moved it."

Fred L. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Organized, professional, neat."

Jennie M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"My company suggested i use them."

Dorothy M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They moved us on a last minute request."

Fe P. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a good move for us."

Gene P. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Did a good job, careful, paid attention to what they were doing."

Jeff S. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The people were pleasant and accommodating."

Joe W. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Experienced men, know what they were doing, gave us confidence."

Mark Y. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were pretty helpful getting it loaded, but didn't unload where it was suppose to be unloaded."

David S. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"On time and reasonably priced."

Damien B. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were very quick, efficient, and they handled our stuff very well."

Chris J. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were okay."

Anabel W. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"The gal that came out and gave us our bid was very pleasant and did a thorough inspection."

Charlie B. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They worked hard and the estimate was close. It worked out."

Scott B. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"It's been a while, i guess they were professional, well organized."

Barbara C. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were good."

Steve C. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Just easy to get to, right across from our church."

Corey D. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Personal service."

Chris H. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"A fairly good job, prompt, organized."

Ann J. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I thought they did a good job."

John J. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"It's a luxury to have someone else move you."

Ruth D. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They were helpful."

Randy A. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They moved the big stuff very carefully."

Linda G. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"I thought the estimators attempted to do a good job."

Carlos B. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They were courteous."

Lisa S. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They worked fast and they worked hard."

Rose K. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Don't really have an opinion, don't like, don't dislike."

Jerri D. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"After some delay, it all got done."

Kim P. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"Very nice, on time, it was very good customer service, returned calls right away, bent over backwards to help us, our move date kept changing and they were flexible about that."

Allen P. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"I liked the fact that one of the gentlemen, the older gentleman who was coordinating, seemed to be knowledgeable about moving items. He was very well organized. He has been with the company for many years."

Paul R. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"I think their price was fair."

Judy W. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"In general they worked very hard, but in general i'm very unhappy."

Maureen M. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"A friend of mine recommended them. I used them once, and things seemed okay. They came on time."

Karen J. Verified Metropolitan Van & Storage, Inc. Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Zero."