Masterpiece Gardens & Design, Inc.

Masterpiece Gardens & Design, Inc.: Average 9.3 out of 10 based on 46 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Aaron D. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are a great company to work with. They came up with creative ideas that we were able to incorporate for our backyard."

"How professionally and quickly they got everything done, working with the owner directly was a good experience."

Cole K. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They follow through on their promises. They did excellent work. They did high quality work, so you get what you pay for. I would highly recommend them."

"The overall project management, they showed up on time. They followed through, and even after the project was completed, they continued to follow up. I'm actually going to use them for maintenance. "

Mary M. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very professional and innovative. "

"Working with Michael directly"

Vern W. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"He was conscientious, responsive, and willing to sit and collaborate on changes to the original design."

"The hard work that they did, they showed up and worked until the job was completed. They were neat. Other contractors leave a mess, but they clean after themselves at the end of the day. I was very satisfied with the job that they did. Michael and I put together a punch list, and he was extremely accommodating."

Barbara S. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He maintains my garden and he does a good job. I am happy with him."

David B. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been using them for years. The quality of their work is excellent. I come home and look at my yard and say, 'Wow, I can't believe how good everything looks.' Michael is a great guy. He takes great care of his customers. He's very friendly and personable. If I call him with a question or a problem, he always gets back to me right away with an answer or a solution."

Diana G. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were just so thorough. They had a great sense of aesthetics. He took my general plan and idea and was able to take it to its greatest limits. I was so impressed with them. Michael was a wonderful guy and a great businessman."

Alex O. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The creativity of Michael Moore, he comes out, looks at a messy yard, and pictures it all done. Once the job is done, it looks immaculate."

Becky B. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Customer service, because they get back to me and they are very responsive. The crew is great."

Andrew V. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the fact that I can call them and get my problem resolved the next morning, if not that day."

Bill K. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very thorough, Michael comes out, walks around the yard, and we agree on what is going to be done. Then, he sends out his team and they do it. It all works out very well."

Bob K. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked his vision. He was easy to work with and he knew what he was doing. The crew also knew what they were doing. I was very satisfied. He was prompt and on time."

Cameron W. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality and hard work, the guys show up on time. It is a professional organization."

David B. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think the work they do is very good. Michael Moore is easy to work with. When he says something is going to be done, it is. The quality is very high. I am very happy with his work."

Diane E. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is very thorough and he does a good job. He does his very best and he uses the best products. He is just wonderful to his clients and they become his friends. I have been very satisfied with him."

Dino M. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were just very friendly, very helpful, and they answered all of my questions. I asked them about some things that were not a part of the project, but they included them, which was very surprising to me."

Gia L. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Michael turned into a good friend after working with us. He is service oriented, very friendly, and he has never resisted any request from us. He has always gone above and beyond anything that we have asked of him."

Jack R. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Michael Moore is a nice person. He was here the entire time."

Janice C. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I needed to have someone I trusted and the whole organization was recommended to me. I talked to Michael and he came. The project became larger than I expected. He was very knowledgeable and his staff was extremely efficient. After about three different discussions, I realized he knew what he was doing and decided to use him. I got what I wanted and then some. He understood what my goals were and he explained things without being condescending. He explained the whole process of the water coming off my hill. It was run like a really mature business regarding invoicing and returning phone calls. If I had a question, he would either answer it or come out to fix the problem. His team has been with him a long time and that says a lot, especially in this kind of field."

Jim S. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work, and the plants are top quality. Michael is on time for all of his appointments. He is a very personable guy. He is a really good guy to deal with."

John C. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was personable and honest. He lived up to his bid. I thought the quality was good and I felt that it was good for the price. "

Susan B. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"That is hard to answer. We have been pleased with every aspect, ranging from their suggestions about the design to their implementation."

Mr. S. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do what they say they are going to do, they show up on time, they do good work, and I can depend on them."

Pam P. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I really liked the work they did. I was really pleased and impressed. It was done efficiently and quickly. They did a really nice job with everything, including the plants they picked out."

Paul D. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The final product is perfect. There is no garbage lying around. His workers are great guys."

Robert J. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"First of all, I liked Michael and how he treated us. He wanted to do what we wanted. The workmanship was very professional and very efficient. They stood behind their work. We had a problem a few years later and they sent someone out to redo it. We couldn't be happier."

Steven S. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is responsive and very smart. He knows his business and his products. His guys are very reliable."

Bill W. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very professional and they do quality work."

"The quality of work, I"

Andy H. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Consistent, reliable, and great quality"

Dean M. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The personal touch, he deals with any issues in person."

Jeanne R. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were able to read the plans and they knew what they were doing."

Jeff W. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Very prompt, they are always on time. They deliver exactly what they say they will. I find their prices to be very competitive. They work on projects that are not extremely large. They are very versatile."

Katherine G. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like the way they keep everything trimmed and the way they work."

Kent G. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Michael is very responsive."

Sally N. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism"

Barbara C. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I have a long term relationship and I can call him directly if I have any problems. If I need something done and they cannot do it themselves, they will recommend someone."

Judy H. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He had a good attitude."

Marcia R. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They keep the garden looking good and the service is consistent."

Mylene Y. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I think they do a good job. I don't need to give them instructions repeatedly. I can count on them to do their jobs."

Suzanne B. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They try to understand what you want, instead of putting their own ideas into place."

Mark S. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like their responsiveness. They are great when it comes to explaining things, answering questions, and getting back to me in a timely manner."

Marc S. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are very reliant. Their work is very good. They are punctual and honest. "

"They follow up on everything. That's one thing that they definitely do."

Naomi M. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They've done a number of things for us. They redid our patio and walkway. They also did some ongoing maintenance for us. They did a good job on the patio and the walkway. "

Bruce L. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I like Michael. He is personable."

Karen L. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are a full-service business."

Leonard C. Verified Masterpiece Gardens & Design, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"He was timely and he delivered his product on the schedule that he promised."

Masterpiece Gardens & Design, Inc.

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