Marin County Roofing Co., Inc.

Marin County Roofing Co., Inc.: Average 9.4 out of 10 based on 198 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Tim B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Trustworthy and professional"

"They worked with my solar company to do a solar job and a new roof at the same time."

Benny W. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"If you need a roofer, call Marin County Roofing first."

"They are really responsive, they do the job, they are not messy, and they are competitive price-wise."

Bethany C. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I don't know."

"They did a good job."

Bill B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Be prepared to get excellent work and things done on time."

"Rick Miller, when he tells you something will happen, it happens."

Don S. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I was happy with the entire experience from start to finish, from the estimate to the finished product."

"Their promptness"

Mary K. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"You can depend on them and they guarantee their work."

"Their reliability and workmanship"

Jim E. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are prompt, they seem to do the job when they say they will do it, and they complete it when they say they will. They clean up quite well."

"The professionalism of how they do the job, the boss was there every day and the crew was professional in how they dressed and everything."

John C. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"You can trust them."

"They are trustworthy."

Jon P. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are professional and amazingly fast. They came in under time."

"The professionalism was amazing."

Judy L. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did a good job and they came on time."

Larry B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Reliable, professional, and good quality"

"Reliable, professional, and good quality, I have referred them to a few people and they have been happy as well."

Marcy S. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were efficient and responsive."

"Quick service"

Marilyn M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I recommend them to other people. It is a pleasure to deal with someone like Rick Miller who does such a wonderful job of being involved and following the quality of the job the whole way through from beginning to end. In my opinion, he absolutely stands out."

"They do an excellent job. Dealing with someone like Rick Miller who cares about the quality of the work is so nice and he is so accommodating. When I needed a roofer and it was the rainy season, he fit me into his busy schedule. I can't say enough good things about him. When I call them, it is like calling a friend. They are dependable and nice to deal with."

Mike A. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are fast and good at their job."

"Timeliness"

Milt K. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I was highly satisfied with the work they did and they went out of their way to make sure I was satisfied."

"They explained everything they would do before they do it and they recommended some things that I hadn't considered."

Tim G. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Great customer service and attention to detail"

"They got the job done promptly and the prices were reasonable."

Don K. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been dealing with them for years. Rick always does a great job."

M.T.A. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient. They had the equipment and the manpower to do the job in the least amount of time. They were very responsive to my phone calls. I thought they were great."

Bill B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've worked with different roofers, and they were by far the best roofing company I've ever dealt with. They were professional and courteous. They protected my landscape and my potted plants. Nothing was damaged."

Bob G. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time, and they got the work done. They were professional."

Carey C. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were responsive when I needed them to be."

Charles M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used them repeatedly for different houses. They always show up and do what I've hired them to do. I can count on them to do a good job."

Diane E. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The clean-up is important to me. Before and after each visit, they cleaned up their entire work area. "

Frank P. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When they came out, the workers knew what they were doing and got right to it. They did a good job. I was very satisfied. "

Gereld S. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been dealing with them for awhile, and they give me good service. They have done several roofs for me. They are always reliable. "

Ilene M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It is family owned, so it feels comfortable. They are honest and reliable. I've been using them for many years, and I wouldn't use anyone else."

Jane T. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They agreed to come on time. I didn't have to call the office to track them down, and they cleaned up well after they were through. I wasn't sitting outside watching them work, but from what was accomplished, I thought they were professional."

Janet P. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I usually don't do surveys, but they were so good, I'll do this one for them. I was very happy with their service. They solved my gutter problem without fuss."

Ken N. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were agreeable and knowledgeable. I felt that both the office staff and the folks that came out to the job knew what they were doing."

Majorie D. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The job required knowledge and skill, and they had both. Their timing was good. They were able to do the work around my schedule."

Mike D. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been using them for over ten years. I have three homes that they take care of. When I call them and tell them I have an issue with one of my homes, they check the house and do what needs to be done. They are quick to respond to my calls. I like their customer service. As part of their service, they go out to each of my homes once a year to check the roofs and gutters. "

Mike I. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I only use Marin County Roofing. I like their response, because it's quick. I like their good faith estimates and that they honor the estimates given. Their prices are as competitive if not better than other roofing companies. I'm always satisfied with their work."

Seth B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were able to show up when they were supposed to. One of the most important things for me was that their price was in line with other quotes. They were honest about what they could and could not do. The thing I liked best was that during the rain, I didn't have any leaks."

Verel S. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything has always been satisfactory. I've been using them for many years. I also tell my friends to use them."

William C. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I wouldn't use anybody else but them. They are always a '10'. I'm an old person, and I never have to worry about a thing. They are top of the barrel. I've used them for my commercial and residential properties. They've always been honest with me. They do the work when they say they will, and their workers are professional. "

Ann W. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They listened to what I wanted, and they did it. They cleaned up, and they were gone."

Barbara K. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They explained the job. They helped me understand what the issues were and what I'm probably going to have to do in the future. They even gave me a time frame during which I would probably have to have the work done. They were very helpful."

Betty M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're the only roofer I use. I've used them for years. They do a very nice job."

Bill F. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He did an excellent job."

Bill G. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very straightforward with their quote, they delivered what they promised, and they arrived and left on time. There were no additional charges. There was a small area that needing patching that was not included in the original estimate, so they just went ahead and did it for us at no extra charge. "

Carl P. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They've been in business for a long time. They're reliable."

Ed N. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly, professional, and they did excellent work."

Elizabeth B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good communication, they did exactly what they said they would do. They did professional work, and they followed through to make sure we were pleased. We would definitely use them again."

Fran D. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The roof was just fine. They did a very good job. They cleaned up so beautifully. I mean they cleaned up everything on my patio and everywhere else. I was very pleased. They did our original roof too."

Harvey M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Rick is great. He's done my roofing work for years."

Ilene J. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They explained everything, and they kept their word."

Jalal A. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, they were very professional."

Joe P. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their quick response to our call and their follow-up after they installed the roof, we liked their guarantee that if there was a problem with the roof within five years, they would take care of it. We were very, very satisfied."

John C. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have used them in the past. They do good work."

Kate P. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had excellent customer service, excellent responses to our questions, they used good quality materials, and they cleaned up quickly. As far as I know, the roof doesn't leak. "

Lois M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do what they say they will do. They come, do it, and they don't leave a mess. They are very efficient."

Madeline M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's the best roofer in the world. He's so nice. I had a problem, so I really needed someone. He fit me into his schedule, and he came right away. He gave me advice and acted as if it was no bother at all, and he enjoyed doing it. I was so impressed by him. "

Marilyn K. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came when they said they would, it took as long as they said it would take, it cost what they said it would cost, and they cleaned up beautifully. I didn't have to clean up anything afterwards. For the quality, it was not overpriced."

Alexandra L. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional. Rick had some great ideas. We had a particular issue, and he came up with a cost effective way to resolve it."

Arina E. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were extremely responsive and reasonably priced. The foreman also had great communication."

Bill B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The timeliness and cleanliness, I've never experienced a contractor who was so neat and tidy during and after the job."

Dennis B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do."

Elizabeth B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the work very much. They did an excellent job."

Joe P. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were excellent all across the board. The boss was great."

Kathleen M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guys were so nice."

Myron P. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They let us know what they were doing every step of the way. They were very interactive."

Nancy W. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The job was excellent, and we liked the service from Rick."

Pat K. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're always available in emergency situations. The come within one day, complete the job, then clean after they leave."

Sue M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional, courteous, and precise."

Ted G. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"If there are any problems, they come back immediately. They are the only ones that I'll let put a roof on my house."

Vince M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought it was very professional, in terms of coming out and actually taking a look at all of the features. They were quick, efficient, clean, and they followed up."

Tony W. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional and got the job done, so you can count on them."

Bart Z. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quick service, and they were efficient."

Dennis B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do, and they gave me a good estimate."

Natalie C. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came here on time, and they did a great clean-up job."

Kathy B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, courteous, and they did a great clean-up job. "

Tim F. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their responsiveness, and they were friendly."

James F. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast, efficient, and they kept their word. They accepted payment when the job was completed."

Thomas M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism, and they cleaned up after the job.Rick handled the whole project, and he came back afterwards to follow-up."

Vince M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a great job. The workers were very pleasant, and the roof looks very nice."

Nancy N. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got the work done and seemed to do a good job."

Bob S. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their honesty was absolutely superb. They saved me about 20000"

Gary P. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional."

Leah S. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were clean and courteous. They did a good job, and I could go on and on about them."

Massoud S. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was very happy with them. They were on time and quick. Afterwards, I needed rain gutters, and they were good about coming back, so it was no hassle. Their pricing was good, because it was right in the middle. The best thing about them is Rick. He is pro"

Roland S. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The boss came out and did the estimate. He did a great job. He asked me all of the right questions for the job. Then the crew came and did an outstanding job. The boss came in the morning and in the evening to inspect the work. They did a great job all th"

Angelo P. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, very professional, they did their job, and cleaned up after themselves. For the first time in thirty years the roof hasn't leaked."

Liz W. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed to be very reliable."

Jody B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really responsive. They did something I thought was above and beyond the call of duty. After they re-roofed the house, an electrician doing an outlet had drilled through the roof, so we had a leak. We called Marin Roofing, and they were out here"

Lee B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very good service"

Edwin B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came when they were supposed to and finished the job in one day."

Carol D. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They met our needs and did a good job."

Jeff E. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was very happy with the work Marin County Roofing completed for me."

Patty F. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service was great."

Jan J. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality was good. I was very satisfied."

Ted J. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the job."

Sandy O. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, their attitude, promptness, and workmanship"

Jerry P. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick, efficient, and cleaned up. They left everything clean, and they were done in two days."

Jeff S. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a great job and cleaned up well. We haven't had any leaks."

Martha S. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked everything they did, and the warranty that was provided with the service. "

Michael S. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They fixed the problem."

Rob T. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their promptness, the speed in which they finished the job, and they were here when they said they would be."

Ron T. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were dependable."

Mark W. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive and completed the job in a timely manner."

Mike D. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their service"

Lori B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used them many times. They were very reliable and did excellent work."

Ted B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly and honest."

Gea G. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything"

Colleen J. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The owner was very intelligent and knowledgeable."

Billy L. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their quality of work, quickness, and the cleanliness of the workers"

Richard L. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick to respond, and the roof has held up well."

Madeleine M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Rick is very involved, and he explains everything. They changed their schedule to fit me in, and I appreciated that. They were very polite and cared about the work from start to finish."

Kevin N. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient and came when we needed them. We didn't have any problems."

Griffin O. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and did a great job."

David P. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and their prices were very reasonable. They fit us in their schedule even though they were busy. I was very satisfied with their work."

Dennis P. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Rick is a Marin County native, and he is honest."

Art A. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job and explained everything to me."

Terry D. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were neat, clean, and fast."

Diane E. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They left the property clean and did an efficient job."

Verna F. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They put on a wonderful roof."

Andrea G. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were speedy, the prices were low, and the roof looks good."

Estol C. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt."

Susan G. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came quickly and solved the problem."

Dan C. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They fixed a problem we had that nobody else could fix."

Ruth H. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very competent and professional."

Linda C. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were totally upfront, honest, and they had good workers. Rick has excellent communication with his customers."

Steve I. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the fact that my roof no longer leaks."

Chester M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do a good job, and they're nice people."

Tom M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time and efficient."

Ben L. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They showed up when they said they would and they finished when they said they would."

"The quality of the work"

David G. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Very efficient, very accurate on their estimates, and very good work"

"They are very professional."

John T. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Good quality at a fair price"

Nahid S. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very much on time and they always call and get back to you as soon as you get in touch with them and leave a message."

"They were on time and they got back to me as soon as I left a message. They were always available."

Barbara K. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They listened to what I wanted and what I needed. They didn't try to oversell me on things I didn't need. They gave me what they thought would be adequate for the next five years, and they were practical about it. They did the job quickly."

Johnathan K. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work and the knowledge of what they were doing, they focused on long-term solutions."

Kara M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I found them to be professional. I didn't have any issues with their work. I didn't have to worry about anything. They did a good clean-up job."

Don B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that they were prompt. They did the job when they said they would, and they cleaned up well."

Glen R. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time, they completed the job within the time frame they promised, and their price was reasonable. They did a really good job. After they completed the job, the roof was slightly damaged during an accident. They came right out and fixed it, no problem. "

Joyce G. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"After a bad storm, some shingles came off. I called them, and they came out right away and took care of it. The service was excellent."

Agi M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work, and the guy who comes out is really friendly. "

Brian M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"When they were able to get the job done, it was great."

John M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were neat, efficient, and they completed the job quickly."

Ken M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did good work. They were easy to associate with."

Matt T. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We had solar panels put up the same time they did our roof. They really worked well with the solar people. Everything just turned out great."

Steve N. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They worked pretty well with our contractor who was doing other work."

Susan F. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were polite and timely."

Christina F. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did the job fast."

Maruene G. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did the job quickly."

Alan N. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, clean, and they did everything they said they would."

Nancy W. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that it has kept the rain out of my house. I like Rick and Ron, the brothers that are in charge."

Karl S. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were quick, fast, did quality work, and they were very easy to work with."

Don W. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were professional and the supervisors followed up with the work."

Joan W. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I've used them a couple times, and they're prompt."

John C. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing, and they got in and out. They were very neat for roofers."

D.G.R. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I received a good honest answer about what I needed and when they could do it. I got a fast quote, and they followed through well."

David K. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They solved our problem with a simple solution, which could have become complex."

Chester R. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did the job without complaining, and it was really hot on the roof."

Ross T. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work"

Jay D. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a miscellaneous group of repairs, so their willingness to do small repairs."

Seena G. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They always do what they say they will do for the price we agree on."

Robert H. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They cleaned up after their work was done, and they were very thorough."

Linda H. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came right over to fix the leak. They were very customer oriented."

Ken M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Reliability, the good quality of work, and the opportunity to deal with English speaking workers"

Jessie P. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a great job."

Fred T. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very neat, punctual, and professional."

Charles D. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They explained the process and showed me all the products they were going to use. They were more impressive than any other companies."

George B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt."

Jake B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They responded to the problem, and they fixed it right away."

Barney B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a wonderful job."

Marc G. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did the gutters and the roof. They were fast and did a very good job. The job looks good and there are no leaks. Everything was top notch."

Kathleen M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The attitude of the personnel was very professional. They used excellent support materials."

Irmela M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The guys who did the work were really good."

Virginia P. Verified Marin County Roofing Co., Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were competitive."

Allen S. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are consistent and professional. They do a good job and they have good quality people on the site."

"Professionalism"

Ben O. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They came in, they were very quick, they made sure everything was done, they were professional, and they did a good job."

"They were professional and clean. I had some questions and wanted to do things differently and they listened."

Dan M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are responsive, reliable, and respectable."

"Their reliability"

Elizabeth S. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Make sure that you check shingle colors for matching."

"They are affordable and they did the job in a short amount of time. "

Sean O. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"It doesn't leak."

Albert H. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They gave me a proper appraisal and carried out the work. The roof didn't leak after they fixed it."

Bob P. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They've been around for a long time. They are local and reliable. I use them for both my residential and commercial properties."

Dominic J. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The speed of service in which they finished the job"

Jim T. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did their job properly. Nothing happened during the last storm."

Brian S. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"There was an issue, but they were forthcoming about additional costs and worked with us."

Marlene C. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their follow-up was good. We also used them years ago to put the roof on initially. "

Meg H. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like their prompt service. I've been using them for years."

Tom O. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It was clear and direct."

Peter C. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The way they got in and out"

Jim P. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do and for what they said it was going to cost. I thought they did a good job."

Linda G. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The way they executed the job and finished in a very timely manner."

Judy S. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked how they showed up to the job, and they cleaned up really well. It was sort of like being on a movie set."

Pat E. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We have known the Miller family for forty years."

Mrs. B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a good job."

Rob E. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"His response when people call for service is great, when there was a problem, they came out and took care of it."

Bill R. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very quick and did a nice job."

Barbara K. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a good job for the price. We were confident with the job they did."

George B. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I have had no problems with the roof."

Barbara D. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We had a leak, and they were fairly prompt in coming out to fix it."

Robert P. Verified Marin County Roofing Co., Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, efficient, and responded to some complaints that I had."

I.C. Verified Marin County Roofing Co., Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Overall, we really liked the quality of their work and their response time. We've been using them for years."

Barry S. Verified Marin County Roofing Co., Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The price was good, and they did a good job."

Agi M. Verified Marin County Roofing Co., Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work was great. Rick provides good customer service."

Rex D. Verified Marin County Roofing Co., Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient and timely."

Chuck K. Verified Marin County Roofing Co., Inc. Customer Name

Q1:1 out of 10

Q2:Yes

Q3 & Q4:"The original roof was fine. We would use them again. Their work is good. We had two roofs that were done very well by them."

Marin County Roofing Co., Inc.

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Verbatim Survey Responses From Only Verified Customers

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