Magallanes Automotive

Magallanes Automotive: Average 9.1 out of 10 based on 124 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Melvin P. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do good work. They know what they are doing when it comes to repairing cars. "

"They are honest and friendly."

Armando B. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are good mechanics. "

"I liked their customer service. They were very pleasant to deal with."

Carlos C. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are good at fixing my car. I trust them. They work hard, and they are honest. "

"I like their customer service. They are friendly and nice to go to. "

Fred B. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I have already told a lot of people about this place and how good they are. Triple A sent me to them and I would go back to them. They are really good."

"They do nice work without overcharging for what they do."

Gayla H. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They guarantee their work. I got my car back in two days, and it was 100% perfect. They are five star. I plan to take my car back to them any time my car has issues. They are really great. I am so happy. I have not had any trouble with my car since."

"They did the work really quickly, and it was really nice. It was clean when I got it back. They were very neat in how they did all of the work. The experience was just great."

Geraldine B. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"My son has used them for years, and I have grown to rely on them myself. They are very good."

"Because my son has gone to them for such a long time, I had confidence to take my car there too. I need my oil changed every now and then, and they are very nice. I know they do a good job for me, and I've always been very pleased. "

Glen M. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I've been using them for thirty years. It's a good place to go. They know what they are doing. "

"I like that they know how to fix your car. They are honest about what they are telling you."

Jerry L. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I've used Magallanes for many years now. I like them so much that I have even baked them a cake once. They are very honest people who do a good job. They work hard. I would not go anywhere else for my car care and repairs."

"I like that they are honest and very personable. It is very pleasant to take your car to people you know are good and who will do a good job on what is needed. "

Lynn G. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I was broken down coming back from Tahoe, and the tow truck driver took me to Magallanes. They stayed late on Saturday just to repair my car and then made sure I got back on the right exit of the freeway. They even called me on my phone to make sure. They were concerned for my safety. I would like to tell all customers that they can rest assured that they are having the right work done by the best company. I would give them an '11' rating or even higher. I just love them."

"They really care about you. They were so kind to me when my car broke down, and I was stranded far from where I lived. They were truly wonderful and just so kind. I highly recommend them and happy to do so. They deserve to be Diamond Certified, and I'm happy to hear that they are."

Margie B. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They get right to the point, and they get your car back to you quickly. They do such a good job. I was so happy with what they did to fix it. "

"I really liked how courteous they were. They were very nice throughout the whole process."

Michael M. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They have always done great repairs to my truck. They've been fair in every way over the years. They are very considerate, and they provide such good repairs and service."

"I liked that they were able to pick me up and drop me off when I had no way to pick up my truck back. They have just been such nice people to help me out this way."

Nick F. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were honest, and they did a great job. My family members have been taking their cars to them for years. I have no complaints, only good things to say about these folks. "

"They gave me the price and told me what to expect, in terms of what it would cost. There were no surprises. "

Olga P. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They always tell you exactly what's wrong, what needs to be done, and they don't play games. They are very professional and honest. They answer your questions and offer great customer service. They are very responsive to customer needs and concerns, and they are very friendly. "

"I've been going to them for seven years or longer. I like that they show you what's wrong. As a woman, this is very important. They don't just tell you, but they show you and explain it all to you. I really appreciate that they are willing to do this."

Tim H. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are great. All of my family members have been going to them for years. They really know their stuff, and they provide high quality service. Their prices are reasonable. They really work with you too. "

"They are like family, because I've been going to them for so long. It's just an easygoing and fun experience, because it is so familiar. It's never a problem. I am happy to do this survey, because they are the best and deserve praises. They work hard for it."

Viola D. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"He is a perfectionist and deserves a score that is '10's' across the board or even higher. He's honest and willing to repair anything that a customer is dissatisfied about, until the customer is happy. He provides a wonderful pick-up and delivery service. I have been going there for years. I have two vehicles that I take there. He really knows older car models, and he fixes them. They always pass SMOG too."

"I like that he explains everything, so you can understand what is wrong. He has many customers that he's had for years, who keep coming back and now their children take their cars there too. "

Abigail O. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I wouldn't go anywhere else. I've been using them for 30 years or more. They are reliable, and they do good work. There's never been a problem."

"When they quote you, they don't try to increase it. They are very honest and reasonable. They are just very nice to do business with."

B.C.R. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We've been using them for years. They get the job done. They will send someone over, drive the car to the shop, and bring it back to us at no extra charge. It's Mercedes service. They service a fleet of pickup trucks for us."

J.T.T.S.I. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's very thorough. We take all our company vehicles there. They give us very good personal service."

P.C.I. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They service all of our fleet vehicles, and they drop whatever they are doing to help us out."

R.I. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Overall, I would say honesty, he's a mechanic you can trust, which is pretty rare."

R.P.I. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It's close."

Anthony C. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's in my area. I like him. He's reliable."

Bert C. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are really nice to work with."

Bobby Z. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, they are honest and customer service oriented."

Curtis D. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seem to do the work right, and they are very congenial."

Darnell J. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I went in, and they finished it quickly."

Denis H. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do good work. They are great just as they are."

Denny C. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very personable and nice. They do the job they are told to do. "

Donice J. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like everything about them. I always take my car there."

Donnie E. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"What I like is that they tell you what's wrong and then they fix it. They let you know about other problems and tell you what will happen if you don't get it fixed. "

Dorothy J. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I would say their quality, and I like their service."

Dwaine B. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their promptness, honesty, and the quality of their work. I have never had any problems with any of the work they have done."

Elmer S. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have an old car that most people don't even seem to want to work on. When they got finished with it, it ran beautifully. They were very accommodating. They brought the car to us. We don't even go to that end of town except to take our car there."

Elton G. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been going there since they opened. I like their work."

Emily H. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really fast and helpful."

Gustavo G. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, they were really nice people. We were satisfied with the work they did for us. "

Hugh C. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the people who work there. I like the owner. They care, and they're very friendly. They are also convenient. I'm very happy with them. "

Jack M. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are friendly and trustworthy. When you get a price, the price is what it is. Javier is my mechanic. I completely trust him, so for a mechanic, you know they've got to be doing something right."

James A. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's an '11'. He's excellent. He does everything, from heating to electrical, to my mobile home, there's nothing he can't do."

Janice Y. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their professionalism and how upfront they were about the price. They told me what it would be, and it ended up being less than what I thought it was going to be. I think they are doing a great job."

Jose G. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The people were straightforward and nice."

Joyce G. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They fixed my car, and it wasn't that expensive. He explained everything to me. He did it in different stages to make it more affordable."

Kayla C. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are just about perfect. I've never had a problem. They do good work. "

Lavonda Y. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've taken several cars there, my whole family has. They explain everything so you understand. They don't take advantage of you because you're a woman. They are always courteous."

L.F. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very personable."

Lori P. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They only do the work they are supposed to do. I don't know anything about cars. They don't take advantage."

Lynn S. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Javier is very reliable, honest, and hardworking. He goes out of his way to help his customers. He should be Diamond Certified."

Marjorie B. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They work with me to make sure that all of my cars are taken care of, the oil changes and everything it needs to keep the car running great. I always try to do everything to keep my cars in good shape, and they do everything to make sure that they are. They are very good at what they do. They are also very friendly and enjoyable to work with."

Mary J. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, their work is clean, and they are reasonable."

Michael G. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Responsiveness"

Paul S. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Javier's personal service"

Pete B. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He knows what he is doing, and he is fair."

Rudolph G. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They give you a schedule and appointment times. They stand by the time it takes to do your vehicle."

Salvador A. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Javier took me into the area and showed me all of the instruments that he had, which were up to date. All of his men wore uniforms and were clean. He ran it very well. He was a really good guy. They were very friendly, honest, and good. They got me in and out very quickly. I took my car in for a smog issue, and he told me about some issues that I might have, which ended up happening. He diagnosed the problems correctly, and he didn't waste any time. While he was working on my car, he called me to tell me what he found and how much it would cost. They offered to pick me up and drop me off if I didn't have a ride. This kind of customer service is hard to find. I have been using him ever since. I even received a Christmas card from him. He makes me feel as if I am a part of his family. I feel like I am in good hands."

Sheila C. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It is convenient, and they work with me."

Susan R. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He did a great job on my last car. I'll be taking my next car to him too. He was straightforward about what needed to be done. He was friendly and honest. What really stood out for me was that he stayed late working on my car, so he could finish it for me that day. Also, I speak Spanish, and it was fun to speak Spanish with him. "

Sylvester R. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:No

Q3 & Q4:"They do good work."

Vernon W. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their personal attention, they gave told me what they were doing and made contact before doing the repairs. They let me know what they were going to do, what the problem was, and they explained everything in detail."

Walter H. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I needed some work done, and I didn't know who to pick, so I asked AAA. He was one of the businesses they suggested. I went to him and was very satisfied with him. I had a part that went bad. They replaced it under warranty. I didn't even have to pay for labor the second time. It was guaranteed."

Willis A. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their thoroughness. They check everything, examine everything, and let you know before they do anything."

Gary G. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are dependable, and they do good work."

Greg O. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We have used them or years. Their price always seems fair, and they are very fast. I am really happy with my service."

James R. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When you bring your car in, they look at the whole picture. If they see something that needs attention or something that may develop into a problem, they point it out. "

Janet G. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have used them for years. Good diagnostics and good follow-through, they are almost always on target."

Joe Q. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I brought the car to him in the morning. It had a million things wrong. He fixed them and got it back to me the same day."

Kenneth R. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was really easy, no problems. He did a good job."

Linda B. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I didn't have any problems, and I got my car when I was supposed to."

Marie H. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I always use them. I have for quite a while now. When they do a job, they do it right. If you have a problem, you can call them up and they will take care of you. They remind me when I need oil changes, and they have always been very helpful."

Nate T. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I'll be using them next week. I like the fact that they are friendly, timely, and the work is always done right. I've never had a problem with them. I shopped around, and their prices are about the same as other shops in the area. They're great. I just love them."

Yolanda W. Verified Magallanes Automotive Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He let me know the repairs were really expensive. He worked with me to let me make payments."

Dan M. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Everyone in the company I work for uses them. They are close by to where we work. They are honest, and they give attention to detail. "

"If you are there for one problem and they see other things or happen to run into something that needs attention, they will check into that and let you know what should also be addressed. They are friendly, and they know their cars and how to repair them. I like that they will check out other problems and let you know about those too. I feel they go above and beyond to help their customers out."

Eddie W. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very upfront, and they communicate well with their customers. They are responsive and helpful. I like how they treat their customers. I would recommend them, because I feel they are honest and competent."

"I liked how they were responsive and thorough with their work, what they did in diagnosing and repairing the car. I like that they help you out and explain things. I would use them again."

James S. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They treat their customers fairly well. I am satisfied with how they do their work. They are good to go to for repairs. "

"I like how they explain what is wrong with your care in great detail, so you know what is wrong and what it costs to fix it. "

Raymond A. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"If you want your car or truck fixed, you should take it to Magallanes Automotive. They charge reasonable prices."

"They are very nice. They explain what needs to be done, they tell you all of your options, and then they ask you what you want to do. They make you apart of the process so, you know what's going on with your vehicle and are not left in the dark about it. You have nothing to worry about with them doing the work, because they are experts."

Cedric H. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Javier is very friendly. He diagnoses exactly what is wrong with the car and then takes care of it."

Felipe R. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the way they treated me and the fact that they did not keep me waiting."

Gertrude E. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are honest with me. I don't know anything about cars, but I have found them to be honest. They are close to me. I don't mind paying the price for quality."

Glennis G. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"What I like best is that I can talk to the manager, not just to an employee who doesn't know anything."

Janae M. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are really quick to get the work done."

John M. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work is excellent, and their prices are reasonable."

Jonathan T. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked that they were on time. They were very polite, and they did a very good job."

Joseph M. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Good people, and they're knowledgeable."

Juan H. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seem to know what they are doing, and they are very obliging."

Lynell R. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Everything, their work, they are nice, and they are honest."

M.R. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I've been dealing with them since the 1980's. I know Javier. I knew his brother before Javier became manager. They give good service and fix cars well."

Robert R. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are trustworthy and prompt."

Ronald J. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We had been searching for a mechanic. We tried a couple of places before we found Magallanes. My husband won't take his car anywhere else. Javier is really honest and down to earth."

Suzanne S. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Javier is very personable. I feel that he is honest. The people working for him are very nice. If I need a ride home or to be picked up, there is no problem."

Veronica R. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They gave me a diagnosis right away. The follow-up communication regarding my car was good. They let me know when my car was going to be ready and if there were any other problems. If there is something I need done well, I take my car to Magallanes."

Eleanor W. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Our family has used them for a while. They are honest, they do good work, and they do what they say they are going to do."

Mark G. Verified Magallanes Automotive Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I've used them once for an oil change on my wife's car. They were close by, and they did a good job. Normally, I take her car to the dealership because it's a lease. I might check them out the next time I need my car serviced. The shop I take it to now is too far away, and they are getting too expensive."

Brian H. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They did really good work, but a little higher in price, so it would be nice if they could lower their prices a little. I found out about them from my insurance company. I was satisfied that they knew what they were doing with that kind of recommendation. "

"My insurance company sent me there. They did a great job, and they helped with the paperwork for the insurance company too. "

Chris W. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I found them when I did a search and used them for repairs. I would recommend them to others. They did decent work on my car, so I was satisfied. I would use them again and tell my friends to use them also."

"They were nice and easy to deal with. They are convenient to where I live. It was a fine experience. They did a good job."

Jean W. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They did a good job for what I needed done at that time. I have absolutely no complaints about the work that was done by them. A friend recommended them to me. I was satisfied with everything that they did."

"They were thorough in their workmanship, and they did the repairs efficiently. I liked that it did not take them a long time."

Myrtle J. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Customers should be specific about their car issues. They do good repairs."

"Their building and office is a nice, clean environment. Their employees work quickly. You get your car back fast. "

Alfredo R. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were recommended to me. They did a good job."

Constance G. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like his wife. She is the bookkeeper, and she answers the phone. She is very personable, and she has excellent people skills. If she commits to something, she will follow through on it. You never have to go back to them twice."

Darrell T. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We like them. They deliver the service on time."

Eduardo C. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"The work they did was fine. "

Jan R. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The service is really good."

Joe F. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Service"

Ken N. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It is close, and they are responsive."

L.W. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I have been dealing with them for a long time."

Mario C. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were quick. They did a good job."

Mike C. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are quick and thorough. They do really good work. "

Patricia M. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He kept me apprised of the repairs and the difference in cost. It was done in a timely manner. He notified me if there was a delay."

Phillip A. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were knowledgeable about what the problem was."

Wendell B. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We've used them throughout the years. They really try and help us whenever they can."

O.C. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their follow-through, they called when they said the would, and they got the job done when the said they would."

Mary B. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I guess it was their attentiveness."

Michael W. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He backs his work up."

R.S. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He's easy to deal with."

Robert S. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They get the job done in a timely fashion."

Vivian Y. Verified Magallanes Automotive Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're good. They are really upfront, and they get the job done."

Zachary M. Verified Magallanes Automotive Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"He's built up many loyal customers over the thirty or more years that he's been in business. He has a very positive reputation that comes from years of satisfying his customers. While every customer knows their own cars very well, Magallanes Automotive has seen just about every make and model and have worked on them all."

"They are very accommodating with scheduling and also offer a pick-up and drop off service."

Karl M. Verified Magallanes Automotive Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their personal service"

Marissa S. Verified Magallanes Automotive Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"It is close to my house."

Michael D. Verified Magallanes Automotive Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I trust that they are going to do a good job."

Edgar G. Verified Magallanes Automotive Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work that they do"

Duvall M. Verified Magallanes Automotive Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"What they did worked. They fixed the problem."

Nicholas B. Verified Magallanes Automotive Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"He let's you know what's up with your car."

Maura S. Verified Magallanes Automotive Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"He was nice and polite. He was very thorough and informative."

Darnell H. Verified Magallanes Automotive Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"I didn't like anything about them."

Ruben S. Verified Magallanes Automotive Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"I used to be happy with them. "

Magallanes Automotive

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