Koss Collision Center

Koss Collision Center: Average 9.5 out of 10 based on 125 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Andy F. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a very good job. They did what I wanted."

August S. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was impressed with the quality of the work."

Barry F. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very accommodating and took care of all of our needs."

Bonnie P. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very good with personal relations."

Brandi C. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The office was really clean. When I got my car back, I couldn't find even a speck of dust from the extensive work they did."

Dat T. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Speed and reliability, I think they provide excellent service."

Debra C. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their honesty."

Filomen M. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Customer service and the quality of work, they were very communicative, they took care of all the insurance problems, and they always followed up."

Frank F. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did wonderful work."

Joe E. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism and the great work that they did on my Mercedes."

John T. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked everything, especially the customer service. They did everything on time. They were very professional. I have been there a couple of times, and I became more impressed each time. I referred them to people who had asked me about them."

Judy N. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"As a woman, they treated me with respect. They didn't treat me like I was dumb. They explained everything. They did what they said they would do and it was done when they said it would be done. The estimate was accurate. There were no added costs."

Keith K. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I had a window replaced that I got from a junkyard. It was really dirty. They not only installed it, but cleaned it up, which was above and beyond."

Louis B. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I really liked how Gary handled things."

Marie B. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are meticulous, honest, and they deliver exactly what they say they will deliver. They have good workmanship, a clean shop, and they treat women with respect."

Owen K. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were great. I had a metal failure, but they took care of it."

Randy M. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very fast and able to get my car in and out the same day."

Rebecca D. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their professionalism and the quality. I loved the immaculate shop. They are very easy to work with. My whole family uses them."

Sharon G. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are friendly, informative, and accommodating."

Terry S. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The combination of skill and personality."

Tim K. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are absolutely awesome. They do great work. I've taken my car there twice. If I ever need to take my car in again, I would definitely go there."

Grace Z. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were pretty good. The work was perfect."

Tom A. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I really appreciated the service. They explained things very clearly. They were very professional. It was a really good experience."

Justin L. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a quality job matching the paint."

Robert D. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly and they did what they were doing. They did an excellent job."

Aaron B. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work was great."

Ben L. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were personable, friendly, and their quality of work was good."

Ben N. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They always find a way to make me happy. They did a good job."

Bindu V. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought they were very professional, courteous, and they did a great job."

Carolyn E. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really nice and they talked me through everything. They did a really good job explaining their work. They had excellent customer service."

Christina Z. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They kept me in the loop. They were professional, friendly, and they did good work. The receptionist was friendly. I was in and out of there quickly."

Christine R. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had great communication skills, excellent quality of service, and they were very personable."

Colleen E. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the job correctly and well."

Danielle L. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were all very nice. They did an excellent job and they were very fast. They were great."

Dave M. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a perfect paint job on my car."

David A. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The way they fixed my car, the body and paint were great."

Diana G. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were polite, professional, reasonably priced, and they did very good quality work."

Diane W. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were the best. I worked directly with the owner and he was great."

Doug R. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly, easy to get along with, they explained what they were going to do, and fixed my car while I waited. My side mirror had broken, so I really didn't have much done on my car. They did a good job."

Eileen M. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The work was excellent. I was very satisfied with the work and I would recommend them to anyone."

Eva A. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They delivered the car when they said it would be ready. They dealt with my insurance company without any problems."

Flora E. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their service was very respectful and the mechanics were very knowledgeable. They did everything for my car. In the end, it looked brand new. The people were nice, friendly, and they weren't pushy. I compare their service to Nordstrom's, my favorite store. I have recommended them to my friends and my children."

Frank P. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Professional repair, I was perfectly satisfied. We will definitely use them again. We like them a lot."

Gloria R. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do a really good job and the staff is very helpful. We've been there several times."

Gloria W. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time and courteous. The premises were clean and they stayed within their estimate."

Gordon C. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have great service, good quality, and great attention to detail. They provide quality feedback and follow through on what they say they will do."

Hanieh H. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They worked around my schedule because I was very busy. When I couldn't get to them to get the estimate, they brought it to me. I was also not available to pick up the car, so they brought it to me. I really didn't have to do anything on my part. They did everything from A to Z. I am really happy with the quality of their work."

Ivory T. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I felt really comfortable with them."

Jason B. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have good service and a nice, personable staff."

Jermey G. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very flexible with the scheduling. They set up a time for me to come in according to my schedule. They have great communication skills and they called me to let me know when the car was ready."

Jerry D. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the job."

Jim G. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The facility is very clean. We felt they handled us very professionally. The service from behind the counter and in the office was excellent. They told us when they could take our cars in and when they would be completed. There were no mistakes in the service we had to come back for. The price was fair."

John K. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job and the staff was friendly and courteous."

John R. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The customer service, it was fabulous. They really go the extra mile to make sure the customer is satisfied. They took me home, answered all of my questions, and the car was spotless when I got it back."

John V. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked everything. Their availability and accessibility, they listened to me and they were very straightforward about answering my questions. They were totally professional and the quality of the bodywork itself was just exceptional."

Johnanthan G. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They take care of you right away. When they get you in, they do exactly what they say they will do. We've used them 2 or 3 times and we've been very happy with them."

Joseph M. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"What we liked best was that they were willing to do whatever it took to make us happy. That, along with the excellent quality of the work, made it a terrific experience."

Joyce T. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a very nice job, very professional. The car turned out well. It looked great."

Kathryn W. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were recommended by the Allstate guy. They got the car finished and back to me when they said they would."

Kathyrn W. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a bumper on our Volvo about three years ago. They handled the paperwork, got it fixed quickly, and did a good job."

Kaye B. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very nice people. I've been very happy with them. I own a Mercedes and a Lexus. They have worked on both of them. They do very high quality work. They have the ability to work on high end cars and they really aim to please the customer and do a good job."

Lavonne P. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought they were awesome. They were fast, eager to please, and they did a great paint job."

Margaret S. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very honest and helpful. They did everything that they could to make a bad situation better."

Maria E. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very upfront about everything. They had the car done as scheduled."

Maria W. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very customer oriented. They drove me home, they finished the work on time, and they did a great job. They are honorable people, personable, and professional. I would absolutely not go anywhere else."

Marion C. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They get things done when they say they are going to."

Marion M. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do a fantastic job, great work, grand people, on time, and professional. I couldn't ask for more."

Mark A. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work was very good. I had some body damage that was difficult and tricky. They managed to do an exceptional job on it."

Marley K. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really personable and friendly. Their shop was so clean, I've never seen any shop like that. They do high-end work for a reasonable price."

Martha A. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that they had a friendly service. I had a great experience."

Mary T. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work that they do."

Maura A. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Gary was very friendly and he was willing to take a look at the car without charging me. He really wanted to make sure I got everything that I wanted."

Melissa M. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are basically very friendly, patient, and good at meeting their deadline. The quality of their work was impeccable."

Michale K. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They worked on a new Mercedes. They were fabulous. It looks like new."

Nick V. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The fact that they didn't cut any corners, not a lot of places will put back the same quality parts on the car as were originally there."

Patrick M. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do an excellent job and they call you anytime there is a problem or more work is needed. You can always count on them to call you right away. They even picked me up and took me to my rental car."

Margaret K. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast and efficient. They knew what they were doing. It was the easiest car repair ever."

Peter B. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The personal service, attention to the customer, and they follow through."

Ramona S. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The work was excellent. The owner was very courteous. I really got personal attention. The work was done in a timely manner."

Richard B. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that their property was extremely clean."

Robert M. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a great job on my car. I couldn't even tell that it had been worked on. The people there have great customer service skills and they know what they are doing."

Roger M. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything from their customer service to their understanding of the customer's individual situation, they really understand that the customer is obviously not in the best situation if their car is messed up and they really work with you to fix it. They thoroughly let the customer know what is going on with their car."

Ron B. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did good work and they were very professional."

Sandra J. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism, friendliness, and their facility is so clean."

Sara C. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient. I wanted to make sure that they used only Volvo parts on my car and they guaranteed that they would."

Susan B. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really professional and friendly. They run their business well, and my car looks brand new."

Susan C. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The car looks exactly like when I bought it. It looks brand new."

Sydney S. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I just liked their response time and that they knew what they were talking about. They were very professional and knowledgeable."

Tali L. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very easy to use. They did a really good job."

Tina L. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very respectful and friendly. It was a nice place to go to because I knew they would treat me and my car right. They really knew how to treat me in that situation."

Tony A. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I trust them with my car."

Tuvan W. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very customer oriented, personable, responsive, and they did a good job."

Wayne W. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I would give them a '10' every day. They did a really good job on the car. They finished on time, they were friendly and very accommodating."

William E. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The customer service and the quality of the work they did on the car, they got everything done on time. They were personable and they wanted me to be happy."

Yaron K. Verified Koss Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, the service, the quality of the work, and the people, they worked with me to get it done on time. They didn't leave me in the dark on anything and the quality of the work was great."

Eric B. Verified Koss Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They just did a good job. The communication was good and the quality of the work was good."

Bruce N. Verified Koss Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I am a repeat customer. I like the quality of their work."

Gene C. Verified Koss Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do a good job and they use original parts."

Alice R. Verified Koss Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were able to get me on the schedule and get my car back to me sooner than I thought they would. They did a great job on the fender and they were really nice people."

Darcie P. Verified Koss Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were easy and accommodating. Their shop was clean and comfortable. The people there were friendly, polite, and helpful."

Dave B. Verified Koss Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They had a pretty good turnaround time."

Edna S. Verified Koss Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I think they were speedy and efficient."

Fahimen O. Verified Koss Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"From the reception all the way to the delivery, they were on time. The job they did was very good."

Gunther U. Verified Koss Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time and they did a great job."

Kathy N. Verified Koss Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I thought that they did a nice job. They were very efficient, professional, and they did what they said they would do."

Marcelo L. Verified Koss Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality, I like the quality of their work and the quality of the people."

Ming T. Verified Koss Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The service people, if they were closer I would use them all the time."

Julietta M. Verified Koss Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The promptness."

Robert S. Verified Koss Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The service, and the personable attention we got from Don was great. He got us a rental car when the work took longer than expected. Besides, the few mistakes they made, they were great, and we would recommend them to anybody."

Rahul B. Verified Koss Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They accommodated me. They gave me options and information so I could make a decision."

Betty Z. Verified Koss Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They took me right away. The end result was positive."

Danile S. Verified Koss Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a very good job."

Denise S. Verified Koss Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They have really good customer service skills. They were really friendly and I felt like I could trust them with my car."

Josh H. Verified Koss Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work was great. I was very happy with the way it turned out."

Kevin T. Verified Koss Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I've used them a couple of times. I think the customer service is pretty good. They take care of me. I noticed a paint chip and a flaw in the paint a little while after I got my car back. They repainted the whole section, no questions asked. I liked that. They stood behind their work."

Kulvider B. Verified Koss Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I've used them a lot. I like the quality and the people. The work is done properly the first time. They make sure you are happy."

Lisa R. Verified Koss Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I thought they were really personable. The owner came out and looked at my car. He took the time to talk with me, he answered my questions, and explained what they would be doing."

Vadim S. Verified Koss Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are really nice people. They have a great shop and they stand behind their work."

Wendy W. Verified Koss Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were okay. I thought the car looked good when I got it back."

Fran M. Verified Koss Collision Center Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The gentleman at the front office, who took the call, was very good and diligent. I liked their customer service, the-one-to-one communication with the person doing the body work."

Mario M. Verified Koss Collision Center Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They had a promotion that they gave a $100 off with. They honored it. They fixed the damage on my car from the accident."

Paula T. Verified Koss Collision Center Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They did good work."

Tri H. Verified Koss Collision Center Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They got the job done with no hassles."

William A. Verified Koss Collision Center Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were very professional. They are very straightforward and they had a nice setup as far as the shop went. They were familiar with Volvos. When there was a problem, they were very straightforward and apologetic about it."

Tim S. Verified Koss Collision Center Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"I've used them 3 or 4 times. In the past, they had done pretty good work. When Don and his brother worked there, they had a pretty good establishment."

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