Independently Rated Highest in Quality
S i x t h
Consecutive Year
Originally Earned:
March 2011
We declare that Kitchens by Ken Ryan, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1736
(415) 935-0968
715 Grant Avenue
Novato, CA 94945
Owner Ken Ryan has been working in the home renovation industry since 1975.

Kitchens by Ken Ryan, Inc. designs custom kitchens for residential clients throughout Marin and Sonoma Counties. With more than 30 years of experience in the  kitchen industry, the company designs kitchens that range from traditional to contemporary and from moderate to extensive. It supplies a comprehensive design  package for each project that includes everything from cabinet plans and CAD drawings to appliance specifications and lighting information.

Owner Ken Ryan emphasizes the importance of communication throughout all phases of a renovation. During the kitchen design process, the company works closely with each client to  make sure they’re getting everything they need and want, and that all options are explored. “I’m involved in all phases of the project, from the design, layout and permit plans to construction and completion,” says Mr. Ryan.

Kitchens by Ken Ryan’s Novato showroom houses a large selection of the newest varieties of cabinet styles, flooring and countertop materials from several of the industry’s top manufacturers. The showroom enables homeowners to see exact samples of different door styles, wood species and colors, as well as all the upgrade options available for any particular design. “It’s a great resource for all types of kitchen projects,” says Mr. Ryan.

Company Philosophy

“We stay completely focused on every project until the client is 100 percent satisfied. Most of our business comes from referrals, so it’s important for us to always communicate our commitments to our customers. We make sure they know we’ll go above and beyond to ensure their satisfaction. I guarantee my work, so I can feel confident to put my name on it.”

Serving all of Marin and Sonoma counties including San Anselmo, Larkspur, San Rafael, Mill Valley, Novato, Santa Rosa, Rohnert Park and Petaluma.

Kitchen Designs:
Renovations
Cabinetry
Countertops

Blanco
CaesarStone
CaesarStone
Cambria
Cambria
Dura Supreme
Grohe
Grohe
Moen
Moen
MSI Integrated Resources
SileStone
SileStone
Wood- Mode/Brookhaven

Comparative Summary

Kitchen design companies are always looking for ways to differentiate themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Kitchens by Ken Ryan sets itself apart by maintaining a solid reputation for providing highly personalized service. “We find out exactly what...

Frequently Asked Questions

Q: How long will my kitchen remodel take to complete?
A: "Typically, it takes about five weeks to complete the actual construction, which is when you’ll be unable to use the kitchen. If the job involves a lot of structural work or you’re expanding the kitchen into other areas of the house, it could...
Q: Will my kitchen project have cost overruns?
A: "Not unless you make changes in the middle of the job or we run into unforeseen problems like dry rot or a faulty framing job. We control the first problem by implementing a rigorous design process that ensures you’re 100 percent happy with e...
Q: Is a kitchen remodel a good investment?
A: "Realtors will tell you that by remodeling your kitchen, you’ll recoup 80 to 90 percent of the remodeling costs when you sell your home. If you plan on flipping the house and never living in it, a remodel probably isn’t a good investment, but...

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Industry Info

Establish and manage your budget to get the most out of your new kitchen design.
Designing a new kitchen is a lot like preparing to buy a car—you may know the style you want, but the options you choose may drive the price higher than you can reasonably afford. To stretch your kitchen design budget and still end up with stylish...
Findings based on statistically reliable research from 138 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Liability Insurance
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
93%
n = 138

Diamond Certified Qualification

Based on 138 customer surveys, we declare
Kitchens by Ken Ryan, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1736
Continuously qualified since March 2011.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Debbi B. Verified Customer Name
"Not only is Ken a great designer, he is also a pretty good amateur psychologist. He did a good job of alleviating our fears about the project. He also has a construction background so he understands a lot of minute details with regard to kitchen design. He knows how much difference an inch makes in practice, not just on paper."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Kitchens by Ken Ryan, Inc.
715 Grant Avenue
Novato, CA 94945
(415) 935-0968
(415) 897-3811 fax
DCID4158973800

Tue – Fri: 9am – 6pm
Sat: By Appointment Only

Serving all of Marin and Sonoma counties including San Anselmo, Larkspur, San Rafael, Mill Valley, Novato, Santa Rosa, Rohnert Park and Petaluma.

Ken Ryan, Owner
36
3
Liability Insurance
Better Business Bureau, Marin Builders Exchange, National Association of the Remodeling Industry (NARI), Novato Chamber of Commerce
2008
Kitchen Designs: Renovations, Cabinetry, Countertops
Blanco, CaesarStone, Cambria, Dura Supreme, Grohe, Moen, MSI Integrated Resources, SileStone, Wood- Mode/Brookhaven
50
Residential
Manufacturers' Warranties on Materials

Photo & Video Gallery

Survey Responses For

Kitchens by Ken Ryan, Inc.

Kitchens by Ken Ryan, Inc.: Average 9.3 out of 10 based on 138 unique customer surveys of customer satisfaction.
Debbi B. Verified Kitchens by Ken Ryan, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They provide dedicated, high-quality work."

"Not only is Ken a great designer, he is also a pretty good amateur psychologist. He did a good job of alleviating our fears about the project. He also has a construction background so he understands a lot of minute details with regard to kitchen design. He knows how much difference an inch makes in practice, not just on paper."

Sharla H. Verified Kitchens by Ken Ryan, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Ken is very attentive, he tells the truth and provides a good quality product."

"I liked that Ken was willing to advise me on the design of some other things in addition to my kitchen."

Sherry K. Verified Kitchens by Ken Ryan, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Ken is very good. He has a very organized system and a network of contractors that he works with. "

"We had several discussions regarding the planning of everything, and that level of organization was very important to this project. Ken really followed through and got us what we wanted."

April S. Verified Kitchens by Ken Ryan, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Ken is very professional. My wife loves to cook, so we called him up and Ken took it from there. He gave us advice based on the style and layout of the kitchen. I deal with a lot of different people every day and he is a top-notch guy. "

"Ken's input and the quality of the kitchen, he supplies a great product."

Mary K. Verified Kitchens by Ken Ryan, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very exact, patient, organized, and personable. He gives you the exact prices, there are never any hidden fees, and he's a total perfectionist."

"I thought he was approachable, timely, and very helpful throughout the entire planning process."

Millie A. Verified Kitchens by Ken Ryan, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Ken is a good listener, he incorporates my ideas while also giving advice on how he thinks they would work best."

"Ken had a great working relationship with the contractor and was involved from the beginning to the end, so everything came out well. "

Barbara L. Verified Kitchens by Ken Ryan, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Ken pays really close attention to detail, he is very friendly and gave us lots of good suggestions. Because our kitchen area is very small, Ken suggested that we look at remnants of countertops instead of new pieces, and that really worked out."

"Ken is very helpful, and he works closely with other reputable people in the business so that everything goes very smoothly."

Stan M. Verified Kitchens by Ken Ryan, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I thought he was extremely helpful, I liked how he worked hand-in-hand with the contractor throughout the process."

"I liked his manner of working. He is very creative, he didn't push anything on me, and he was open to my ideas."

Dorothy C. Verified Kitchens by Ken Ryan, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He recommended people I did not like. "

"His design"

Paula F. Verified Kitchens by Ken Ryan, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Ken was very organized, and he has vision."

"The follow-through, on Ken's part, he was always there for us, and if we ran into a glitch, he fixed it. His work was seamless."

Thobile G. Verified Kitchens by Ken Ryan, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have a very personalized approach, they're very experienced, and they're professional. "

"His ability help the customer see the projects potential and he makes sure that he delivers that. It came out even better than we thought it would. He created the vision and delivered on it. The whole thing was very easy."

Vicki H. Verified Kitchens by Ken Ryan, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's a great asset if you're doing a kitchen. He's very experienced, he knows exactly what he's doing, and he has all kinds of good references for people who do the work. He designs with you and he spends a lot of time with you working out the design. He's very thorough, very detail-oriented, and he keeps you on track all of the time."

"I like the kitchen the best. I liked his organizational skills and we always knew step by step where we were in the whole process. He's detail-oriented and he's very good at working with you on the design. He's very good."

Nancy R. Verified Kitchens by Ken Ryan, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very conscientious. They go out of their way to make sure you are happy and satisfied. They are always there for you if you have questions."

"They are always available for questions. It was great."

Karen R. Verified Kitchens by Ken Ryan, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He did what he said he was going to do. "

"I am very demanding and have high expectations, and Ken met them all. Everything was fantastic."

Renee S. Verified Kitchens by Ken Ryan, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Prepare to be shocked at the price of what kitchen remodeling costs."

"His estimates are right on for products. He was willing to work with us to come up with the right design."

Cyndi T. Verified Kitchens by Ken Ryan, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It was quick."

"Their knowledge about redoing a kitchen"

Emily B. Verified Kitchens by Ken Ryan, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very professional, very helpful, and very responsible, we had to make some changes. He was just excellent."

"The quality of the products, I am very happy with them."

Beverly S. Verified Kitchens by Ken Ryan, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional and very accurate with their estimates and all of the measurements. Everything turned out perfectly with the entire project. We were very happy. "

"I really liked Ken's professionalism and his expertise in what he does. He had great ideas that I would not have come up with on my own. He was so helpful and pleasant to deal with."

Debbie T. Verified Kitchens by Ken Ryan, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is very thorough."

"There was not a stone unturned. I had everything I needed done to my kitchen."

Jeannie A. Verified Kitchens by Ken Ryan, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That he listens, he is also very articulate and detail-oriented."

"His whole thing, he is clean and well-organized. He is nice."