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Import Motors has been repairing and maintaining Mercedes-Benz, BMW, Audi and other European vehicles at its Oakland facility for more than four decades. In addition to its general repair and maintenance work (all of which is backed with a comprehensive 24-month/24,000-mile warranty), the family-owned and operated company sells pre-owned European cars and accepts vehicle trade-ins/consignments
General Manager Marc Mast says Import Motors’ longevity and continued family ownership help instill confidence in customers and make them appreciative of the value the company provides. “The fact that our family has owned this business for nearly 50 years is a testament to our ongoing commitment to quality service. Our customers continue to bring their vehicles to us because of our longstanding reputation in the community.”
Import Motors prides itself on developing and maintaining long-lasting customer relationships that are based on honesty and respect. “Our involvement with our customers doesn’t end when the repairs are done or the sales are complete,” says Mr. Mast. “That’s what sets us apart from other repair shops and used vehicle dealers—we offer ongoing support and make sure we’re
available whenever our customers need us.”
“After nearly five decades in business, we continue to provide the same level of expert service and personalized care that our customers have enjoyed since the beginning. We want every customer to rest assured that we’ll be here to serve them throughout their vehicle’s lifespan.”
Serving Alameda County
Repair, Maintenance & Diagnostic Services for European Vehicles
Used Car Sales
Local Shuttle Pick Up and Delivery
If your car’s “check engine” light is on, make sure you take it to a shop that has thorough knowledge of your vehicle.
It has become commonplace for auto repair shops to offer their customers free “check engine” light diagnoses. However, according to Fritz Mast, owner of Import Motors in Oakland, getting a diagnosis from a shop that lacks a thorough...
"Very reliable and quality service""Their reliability and quality"
"I think that they should really go there. I have been very happy with them.""I trust them."
"They're honest and fair.""They're very responsive, fair, and honest. I've been using them for 30 years."
"Very good work at a good price and better than the dealer""Quality of work"
"Ethical service""They know older cars, and they also know the best way and the least expensive way to fix things. They don't upsell."
"They seemed competent.""They are competent and friendly."
"Highly reliable and great service""High quality mechanics"
"It is the place to go.""They take good care of me, and they offer low prices."
"I would recommend them.""Their customer service is excellent, and their service advisor is knowledgeable."
"It is a great place.""They were efficient."
"They really know how to fix old Mercedes.""Their timeliness and integrity"
"They are very competent.""The personnel, they are competent, sensitive, and capable."
"They are professional, and their prices are in-line. They are very friendly and helpful.""They know what they are doing, and they take the time out to answer my questions. They are very helpful."
"They are honest, and they do good work.""I had a long term relationship with the owner, so my relationship with them was quite good."
"Good service, and the price is reasonable.""They were fast, and they didn't waste time."
"Honest and reliable""Competence"
"I like their service, and they treat me nicely.""They did a good job, and I didn't have to wait a long time. They did a perfect job."
"Very professional""They take care of you right away."
"You're going to get what you're looking for, and they're going to make every effort to get you into the car that you seek.""Everyone sells cars, but it's the people and how they treat you. I didn't have much money and my credit was shot, but they got me into a car."
"If you have a German car with a lot of idiosyncrasies, Import Motors is very familiar with them. They find the right problem and fix it rather than finding the wrong problems and fixing those three or four times. When they fix a problem, it stays fixed.""Mainly, I like that their diagnosis is always correct. The prices are fair because they don't waste time."