Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
June 2008
We declare that Home Theater Solutions HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1356
(415) 347-6969
3425 Vineyard Road
Novato, CA 94945

Designs, sells, and installs indoor and outdoor home theaters.

Home Theater Solutions sells, designs and installs complete home theater systems for residential clients in San Francisco, Marin, Alameda, Contra Costa, Sonoma and Napa Counties. The company uses state-of-the art sound systems, television screens and projectors to create custom theater rooms in homes of every size. It can also build outside theaters that feature weatherproof screens and hidden subwoofers, and it offers free installation for most systems.

Owner and president Tony Probst has been designing and installing audio/visual systems for Bay Area clients since 1984. He says he’s mastered the art of extracting unbelievable performance from all types of home theater systems by using his professional calibration abilities. “It's a little known fact that the performance of audio/video equipment never reaches its full potential when it comes straight out of the box. Careful calibration is the only way to bring out the brilliant colors and sounds that lie within.”

Home Theater Solutions is an authorized dealer of many of the audio/video industry’s leading brands, including Meridian, Runco and JL Audio. The company is a member of the Home Theater Alliance and CEDIA, and is certified by the Imaging Science Foundation (ISF) and THX Level 1 and 2. Mr. Probst invites potential customers to visit http://hometheatersolutions.com to see a detailed portfolio of the company’s work.

Company Philosophy

“Our goal is to create happy customers by listening carefully and making recommendations based on their individual needs. Our passion for creating home theaters is genuine, and we take great pride in doing the job right each time. We’re prompt and available to answer customers’ questions 24/7.”

Serving all of Marin County and San Francisco

Home Theatre Installation
Home Automation
Movie Theaters
Remote Control Systems
TV and Audio/Video Calibration

NAD
NAD

Comparative Summary

Tony Probst, owner of Novato-based Home Theater Solutions, has been designing and installing home theater systems in the Bay Area since 1984. Over the years, he’s learned how to coax the maximum performance out of audio/visual equipment. He says his reputation in the industry is such that even professionals turn to him—the company has installed systems at both Dolby Laboratories in San Francisco...

Frequently Asked Questions

Q: How long will it take to install my home theater system?
A: "It depends on the system and the amount of construction required, but a typical installation takes from two to seven days, and most take less than four days."
Q: Will I see the equipment and all the wires?
A: "No. We can install the equipment in a closet and hide the wires. Our remotes work through walls, so if you don’t want to see the equipment, you don’t have to."
Q: Aren’t home theater systems complex to run and manage?
A: "Not if they’re installed correctly. The remote controls we provide are simple to use—press one button and it’ll turn on the television at the proper settings, close the blinds and dim the lights. If someone accidentally cha...

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Industry Info

Trust your home audio/visual system needs to a professional, not information you find on the Internet.
“There’s a lot of misleading information out there,” says Tony Probst, owner of Novato-based Home Theater Solutions and a 25-year industry veteran. “Right now, everyone is comparing contrast ratios. You see some television...
Findings based on statistically reliable research from 103 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
100%
n = 103

Diamond Certified Qualification

Based on 103 customer surveys, we declare
Home Theater Solutions
has passed all rating steps and has earned
The Diamond Certified Award
No. 1356
Continuously qualified since June 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Bill L. Verified Customer Name
"Tony. I liked his technical knowledge, his recommendations, and he shows up when he says he will. He is a great person."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Home Theater Solutions
3425 Vineyard Road
Novato, CA 94945
(415) 347-6969
(415) 892-8702 fax
DCID4158925573

Mon – Fri: 8am – 8pm

Serving all of Marin County and San Francisco

Tony Probst
25
3
Imaging Science Foundation (ISF) Certified, THX Levels 1 & 2 Certified
530477
Liability Insurance, Worker's Compensation
Runco Training Valedictorian
1984
Home Theater Design, Calibration & Installation
NAD

Photo & Video Gallery

Survey Responses For

Home Theater Solutions

Home Theater Solutions: Average 9.5 out of 10 based on 103 unique customer surveys of these open ended questions.
Bill L. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Tony. I liked his technical knowledge, his recommendations, and he shows up when he says he will. He is a great person."

Carol W. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was really knowledgeable and he had good follow-through. I felt that if there was something that needed attention, he would loop back around. He was considerate and clean, which is something I don't take for granted."

Gary D. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think he does an outstanding job and he has more knowledge about calibrating audio and video than many others do, who have been more expensive. I have confidence in him."

Alice W. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was always prompt, thorough. When we had a few questions, he came back three or four times to help us."

John Z. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Just that he provides value, I have used him in the past."

Carol L. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He has extensive product knowledge. When he does a bid and needs an extra cable or screwdriver, he doesn't nickel and dime you. He's good about explaining options. He tells you what it would take to get the best quality and tells you what can be done within your budget and lets you make the decision."

Ken C. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked Tony a lot and his enthusiasm. I like the fact that he is so happiness-oriented. He wants people to be pleased."

Ken W. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's very personable. He's always available, he takes care of any issues that arise and he's very prompt and honest."

Marianne S. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did exactly what they were going to do and they were on time. There were no delays. They were thorough and fantastic people."

Mary L. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His personalized service with things so technical that I don't understand, I don't have to look at it. He just takes care of it. He really cares about what he's doing. You just don"

Michael B. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's remarkably knowledgeable, incredibly responsive and he provides unbelievably personalized service. Our experience with him has been exemplary. I can't use enough adjectives. He's just spectacular."

Paul C. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is very attentive and he gets things done."

Phillip T. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their attitude. They are very helpful, knowledgeable and very customer-centric. They make sure the customer is happy. I think they have a good product."

Ray B. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the results. They were on time. They were passionate about what they did. I am very, very pleased with everything. After they had done some things, I asked them questions about other issues and they were prompt and in answering my questions. They told me how to fix the issues myself."

Stan H. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was all over the job. There wasn't anything left to chance. He lived up to my expectations."

Terese P. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very good about explaining everything we were talking about and they were receptive to calls about anything that went awry. We have recommended them to a couple of friends."

Mrs. A. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He came when he said he would and did what he said he would."

Amy S. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was fantastic. He did a great job. "

Daniel R. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Tony is just always there to answer any questions or come over if something isn't working. He is always available."

David L. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the idea that he said to call anytime. He has walked me through a few issues over the phone, but he didn't need to come out. He really cares about what he does and is going to be there."

David W. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personal attention"

David W. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The individual that I worked with was knowledgeable. He did a good job listening to what I wanted. He walked me through different options so I could make an educated decision. He did a great job."

Dick P. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His workmanship and due diligence, I liked that I had the opportunity to work with him. Since I am a builder myself, I appreciated what he had to do to make it work. When he left, everything worked. I haven't had to call him back. He was very thorough."

Gail S. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very knowledgeable, cooperative, and responsive."

Gary L. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Individual service, knowledge, availability, and quality equipment"

Greg R. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of result for the money spent, or value for the money"

Joe F. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His knowledge of the products"

Kyle B. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Tony is responsive, very knowledgeable, and a nice guy to work with."

Michael B. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal nature of the service was outstanding. The overall value was unbelievable."

Mike M. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Honestly, you couldn't find better. I refer him to everyone. He's honest. He wasn't going to give up until it was perfect."

Paul C. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Nothing in particular, tony is good."

Dave A. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Tony gives very personal service, given the field that he's in. He knows his stuff."

Evan D. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His willingness to be here whenever we need him"

Jerry H. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Competency, they did a pretty good job."

Jim B. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Expertise, my wife and I were very happy with everything that they did."

John C. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His personality and his knowledge"

John M. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is personable, professional, and on time."

Kyle B. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Tony was incredibly responsive. He really wanted to do the job right, the way we wanted it done, and he did."

Michael B. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Can we give him a '12'? Tony was wonderful. His services went above and beyond to make sure that we had exactly what we wanted. He has come to assist us in every instance where we needed help. He made absolutely everything work the way we wanted it to, and he did whatever it took to accomplish that, including crawling through the wall space. His work was so good that it made us want revisit all of the things we love in our audio and video libraries, just to experience them again on the fantastic system he created for us. He was a joy to work with and very, very fair. Tony has been absolutely spectacular."

Mike M. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Trust, the information that he gave me was honest. I had no doubts about what he said. He was on time, and he gave excellent service. I am a rating fan. I spread the word to other people about the quality of the work that he does."

Rich P. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His follow-through, he was also very thorough and fair. If there was a problem, he would make sure it was right. He's pretty sharp. He was punctual. He called to let me know what time I could expect him. He stayed until the problem was fixed and the installation was complete. He's one of the best at what he does."

Robert T. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is very friendly, warm, and his prices are very fair for the products that he sells."

Stan H. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was delighted with Tony. Everything went right. He was technically sound, amiable, willing, and trustworthy."

Donna P. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Tony seems like a nice guy."

Merrick O. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like his professionalism and demeanor. I just love him. "

Mike M. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Tony's knowledge, and he does what he says he will do. That's rare these days."

Wayne C. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's very responsive to telephone calls and e-mails. When he sets an appointment, he's there. He's never tried to low-ball me. If anything goes wrong, he's right there to fix the problem."

Dave A. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It is a very personal service. He comes to your home and develops whatever you need based on your desires."

Ed M. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Tony is a good guy. He lives up to his word."

John G. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He had current information about the products we wanted."

Evan D. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's knowledgeable and willing to come over at a moments notice."

Frank M. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have used Tony several times, and I like the quality of his work. Tony doesn't use inferior equipment. "

Gary J. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service was great. It was a wonderful experience. I would use them again in a heartbeat."

George N. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We got everything we asked for."

Ian T. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've recommended him to three other people. He knows what he is doing. He is also very friendly."

Jason W. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He did a good job. He was excellent."

Jeffery B. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We called him in for expert advice regarding our television. He was very helpful. He really knows what he is doing."

Jim B. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that Tony was very efficient and thorough. I enjoyed the customer service aspect."

Jim C. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His quality of work is excellent, and he is easygoing."

John A. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His amiable personality"

John C. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Knowledge "

John E. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is very comprehensive. "

Jon G. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I call and Tony comes. He is always available, which is why I use him."

Ken L. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Tony knows a lot, which honestly comes through in his work. He is also down to earth. We felt very comfortable with him. After the sale, he didn't disappear on us. I would recommend his services to anybody."

Mark G. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked how knowledgeable of the product Tony was, as well as being extremely professional. I also liked how perfectly it was installed."

Mike M. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"As soon as I called, he was here. We were really happy with the outcome. I was very satisfied with our experience with Tony."

Rich P. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They kept in contact with me after the installation. I liked how they asked if I was happy and if I had any other questions."

Stacey R. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Tony is awesome. He is very attentive, and he works quickly."

Tom B. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their prompt response."

W.C. Verified Home Theater Solutions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's responsible, professional, and personable."

Dennis F. Verified Home Theater Solutions Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I would say expertise, he knows what he's talking about."

John Z. Verified Home Theater Solutions Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Prompt"

Kurt M. Verified Home Theater Solutions Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was prompt, he did a good job, he was on time, and easy to work with."

S.C. Verified Home Theater Solutions Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their creative suggestions, good solutions, and good follow-through"

Bob H. Verified Home Theater Solutions Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were responsive to issues when they came up and competent when recommending the right components."

Joe B. Verified Home Theater Solutions Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"All my questions were answered and everything I asked them to do, they did."

John A. Verified Home Theater Solutions Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their humanity, Tony Probst was knowledgeable and friendly."

Paul C. Verified Home Theater Solutions Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He is very responsive, and he has a lot of good knowledge."

S.E.S. Verified Home Theater Solutions Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"His technical expertise"

Chris K. Verified Home Theater Solutions Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Every time we had a problem, he was here quickly, and he fixed the issue we had at no charge to us."

Eric H. Verified Home Theater Solutions Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked how knowledgeable Tony was. He really helped me out with a lot of things."

Jim P. Verified Home Theater Solutions Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The end product was solid. I am delighted with my system. Tony is great."

John G. Verified Home Theater Solutions Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They demonstrated a competence in the technology. "

King O. Verified Home Theater Solutions Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He is very knowledgeable. "

Greg G. Verified Home Theater Solutions Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"His knowledge of the equipment, he's been in business for a long time."

Alice M. Verified Home Theater Solutions Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Tony came and did what we asked him to do. He is a great guy."

Blaine J. Verified Home Theater Solutions Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing."

Bob H. Verified Home Theater Solutions Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were responsive and timely."

Brett J. Verified Home Theater Solutions Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"His expertise, and his knowledge base is extensive. Tony is just a top notch guy."

Chuck B. Verified Home Theater Solutions Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Tony is a very professional guy who knows what he is doing."

Clifton W. Verified Home Theater Solutions Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Tony is very informative. "

Jean E. Verified Home Theater Solutions Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He calibrated our television perfectly."

John P. Verified Home Theater Solutions Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Tony was quick. He fixed the problem with my television."

John Z. Verified Home Theater Solutions Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The ease of doing business with him"

Kathy W. Verified Home Theater Solutions Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were here quickly and fixed my problem."

Kay L. Verified Home Theater Solutions Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They fulfilled my order."

Kenneth W. Verified Home Theater Solutions Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Tony was able to acquire the specific parts that I requested. I liked how he did his research. He was able to complete the task that I needed him to do."

Nick G. Verified Home Theater Solutions Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Product knowledge"

Paul C. Verified Home Theater Solutions Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked that Tony was very knowledgeable."

Rich R. Verified Home Theater Solutions Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"His knowledge and pricing"

Terese P. Verified Home Theater Solutions Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I enjoyed Tony's knowledge and efficiency. I was very satisfied with the finished work."

Alex B. Verified Home Theater Solutions Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"He really knows what he is doing. He calibrated my entertainment unit perfectly."

Robert F. Verified Home Theater Solutions Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Tony was very helpful. He has excellent customer service skills. His technical expertise is also very good."