Hammerhouse Construction, Inc.

Hammerhouse Construction, Inc.: Average 9.3 out of 10 based on 21 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Mark H. Verified Hammerhouse Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Hammerhouse will do it for you the way you want it, as if you are doing it yourself."

"They stayed on budget and did the job on time, which is very important to me. I was a really satisfied customer."

C. C. S. . Verified Hammerhouse Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are professional, timely, and cost efficient."

"Tom is a great guy. He is knowledgeable, friendly, easy to talk to and easy to get along with. He is honest."

Bruce R. Verified Hammerhouse Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"That they are an excellent home renovation service"

"They have very reasonable pricing and they do thorough, excellent work."

Chris S. Verified Hammerhouse Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"That he keeps his promises"

"That he is very easy to work with, did an excellent job, was very communicative, and very proactive. I have used him twice and been very happy with his service."

Jeff B. Verified Hammerhouse Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I have used Thom several times. He is reliable. He did the work well. The work was quality and there were no worries."

"Thom worked really well with me in terms of scheduling. I trusted him with my keys. Whatever it is I wanted to have done, he was able to do it. I had foundation work done."

Susan M. Verified Hammerhouse Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They get things done on time and on budget."

"The quality of their carpentry work"

Linda W. Verified Hammerhouse Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are honest, timely, and just really easy to work with."

"Their honesty, and I have been using them for years."

Diana K. Verified Hammerhouse Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The work is very good and clean."

"They are very courteous. They are always there for me. They get back to me as soon as they can when I call."

Seth W. Verified Hammerhouse Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did an excellent job. The job costs less than the original quote. They are very professional and got everything done on schedule."

"They knew exactly what they're doing. They did it for a great price with a great attitude."

Tamara F. Verified Hammerhouse Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"He was very down to earth, very prompt, and he did a good job."

"I thought he was a very good listener and easy to work with."

Todd H. Verified Hammerhouse Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I have dealt with a lot of contractors in the past. Hammerhouse Construction were honest about the price, they showed up on time, and the job was completed when they said it would be."

"I was happy with the job they did. They did it within the budget and the timeframe they said."

Pete G. Verified Hammerhouse Construction, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Tom is straightforward and easy to deal with."

"That Tom is flexible, and if something is not right, he will fix whatever the problem is. He shows up on time."

Barbara M. Verified Hammerhouse Construction, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are reliable. I can leave my house and know that everything is okay with them working."

"The quality of their work, their personnel are always nice."

Charles B. Verified Hammerhouse Construction, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are really professional to work with and they deliver what they say they will deliver."

"Generally, they basically came in, understood what had to be done, laid it out, committed to a schedule, and did the work. The work was very well done."

Lynard G. Verified Hammerhouse Construction, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are trustworthy, reliable, and quick workers."

"The quality of their work and Thom Buchanan's professionalism and willingness to work with me."

Martin F. Verified Hammerhouse Construction, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Prompt, and he stands by his work. If there are any problems, he is quick to come back and make an adjustment. His estimates are pretty much on target and he is competitively priced."

"He was able to work with me in terms of ideas and coming out with an end product that was suitable. He was able to give me ideas for design and keep it at a reasonable cost. I am very happy with Thom's work."

Mary M. Verified Hammerhouse Construction, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I would like to say that they define what they're going to do very clearly, and they execute on that."

"The fact that they keep to the schedule that was originally planned, I am happy with the services I've received from them."

Dean R. Verified Hammerhouse Construction, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Thom is a good guy and a really trustworthy. He is a loyal guy. He is reliable and he does good work. He is a good communicator. He probably should pay attention to the micro details of the job."

"That he doesn't subcontract jobs, he does everything himself. His crew is very polite and reliable. He did what I asked him to do and his prices were incredibly fair."

Jeffrey S. Verified Hammerhouse Construction, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I am not sure. I have recommended him for another project."

"Thom was pretty easy to work with and he did good work. He was pretty responsive."

Robert I. Verified Hammerhouse Construction, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are very responsive and he shows up when he says he will. I think he was flexible to my needs."

"That he shows up when he says he will and he was reliable. He did quality work. I was satisfied with the work."

Karen Z. Verified Hammerhouse Construction, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"That Thom was efficient, careful, and responsive. I would tell them he is a little more expensive but worth it."

"I felt like he really knew what he was doing."

Hammerhouse Construction, Inc.

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