Independently Rated Highest in Quality
Originally Earned:
January 2017
We declare that Guardian Termite Inspection Services HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2421
(650) 866-5997

Stephen Casey, Owner

Guardian Termite Inspection Services provides a wide range of termite services for residential and commercial clients in San Mateo, Santa Clara, Alameda, and San Benito Counties. The company utilizes a variety of treatments (localized, fumigation, preventive) to eliminate drywood and subterranean termites from properties, and it’s also qualified to repair structural damage caused by termites and wood-destroying fungus.

Owner Stephen Casey says Guardian Termite Inspection Services’ family-owned and operated status has allowed it to develop a loyal clientele base. “My family has been in the termite industry for decades—my dad started in 1961 and I grew up learning from him. Today, my son, Josh, and nephew, Danny, are third-generation termite inspectors. We all enjoy what we do, and that really resonates with our customers.” 

Guardian Termite Inspection Services is known for performing meticulous inspections, which Mr. Casey says is the best way to ensure consistent quality. “We provide color photos of items we find during the inspection so there’s no miscommunication, and our estimates are highly accurate because we take the time to make sure nothing is left out. All our inspectors have worked as repair technicians, so they know what it takes to do the job correctly.”

Company Philosophy

“Our customers are very important to us, so we treat them like family and provide them with honest, quality work. Our goal is to maintain a long-term relationship with every client, and the best way to accomplish that is to ensure they receive attentive, professional service.”

Serving San Mateo, Santa Clara, Alameda and San Benito Counties

Termite Inspection & Repair
Termite Treatment & Fumigation
Property Inspections

Termidor

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for termite control companies that have earned the prestigious Diamond Certified award. For Guardian Termite Inspection Services, the key to keeping a satisfied customer base is taking a multi-pronged approach to termite control in order to ensure the best possible results. “We’re...

Frequently Asked Questions

Q: How quickly can you finish my job?
A: "That depends on the time of year. During our busy season, it usually takes three days until we can do the inspection. During slower times, we can usually get there by the next day. If it’s an emergency, we’ll come as soon as poss...
Q: Do I need to leave my house while you’re working?
A: "In most cases, you don’t need to leave the house. "
Q: Why do you charge for termite inspections?
A: "We have to do the inspection and produce the report, which takes time. Our goal isn’t to sell you anything—we’re there to explain what’s going on with your home and give you an honest assessment. Some companies that d...

Industry Info

The best way to avoid termite damage in your home is to get routine inspections.
If you’ve seen them flying around your home, swarming inside or outside, or forming mounds in your yard, you know the visceral reaction termites can elicit. Termites feed on cellulose-based materials like wood, plants, trees, drywall, paper...
Findings based on statistically reliable research from 82 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
95%
n = 82

Diamond Certified Qualification

Based on 82 customer surveys, we declare
Guardian Termite Inspection Services
has passed all rating steps and has earned
The Diamond Certified Award
No. 2421
Continuously qualified since January 2017.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

David C. Verified Customer Name
"Their responsiveness"
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Guardian Termite Inspection Services
(650) 866-5997
DCID4089210356

Mon – Fri: 8am – 5pm
Sat: By Appointment

Serving San Mateo, Santa Clara, Alameda and San Benito Counties

Stephen Casey, Owner
33
7
7393, 9785, 893814
Liability Insurance, Workers' Compensation
National Society of Home Inspectors (NSHI), Pest Control Operators of California (PCOC), Santa Clara County Association of Realtors
2013
Termite Inspection & Repair, Termite Treatment & Fumigation, Property Inspections
Termidor
Commercial, Residential
2-Year Warranty on Treatments & Fumigations, 1-Year Warranty on Structural Repairs
San Mateo Termite Control

Photo & Video Gallery

Survey Responses For

Guardian Termite Inspection Services

Guardian Termite Inspection Services: Average 9.2 out of 10 based on 82 unique customer surveys of customer satisfaction.
David C. Verified Guardian Termite Inspection Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very responsive and did everything that they said they were going to do."

"Their responsiveness"

Debbie C. Verified Guardian Termite Inspection Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are personable, reliable and I would recommend them."

"I like their personal attention to detail."

David Z. Verified Guardian Termite Inspection Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Great company to work with, very professional and honest"

"Great company to work with, very professional and honest"

Linda B. Verified Guardian Termite Inspection Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are thorough, honest, and high quality."

"I like everything. They truly are a great company and I highly recommend them."

Michael B. Verified Guardian Termite Inspection Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very detailed. I highly recommend them."

"They are prompt and they get the reports done in a timely manner. They do a good job on everything."

Shoaib M. Verified Guardian Termite Inspection Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are efficient and timely, and easy to work with."

"They were on time for the job and got the job done as promised."

Sanjay F. Verified Guardian Termite Inspection Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very good service"

"Excellent communication skills"

Grace V. Verified Guardian Termite Inspection Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are prompt, courteous and reliable."

"Their promptness"

Yamina W. Verified Guardian Termite Inspection Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable and offered helpful suggestions."

"They were honest and helpful."

Mark S. Verified Guardian Termite Inspection Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Always willing to work with me to the end, and they answered all of my questions, very good communicators."

"The communication with the owner, he had all the answers that I had questions for."

Liza H. Verified Guardian Termite Inspection Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're well-priced and very professional."

"They are prompt. I've always had a very consistent return from them. I'm very happy with their services."

Brad B. Verified Guardian Termite Inspection Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Knowledge and honesty"

"His honesty"

Jeni M. Verified Guardian Termite Inspection Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very honest and very experienced. That's what really matters."

"I like their honesty and their expertise in the field. They go out of their way to make the client happy. "

Celine S. Verified Guardian Termite Inspection Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think their response is very fast and reliable."

"They make any problems very clear to both the buyers and the sellers. "

Rob M. Verified Guardian Termite Inspection Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are extremely helpful. They're on time. They are honest and good work. I'd trust them with the keys to my house. "

"They're on time and do the job for a fair price. There's no drama, no BS. Stephen is a good guy, and he knows his stuff. He's a guy who gets stuff done and doesn't mess around. He can communicate well."

Malik K. Verified Guardian Termite Inspection Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Steve is a wonderful guy. I am totally happy with their services. "

"They are very honest and reasonable in pricing."

Hausiley S. Verified Guardian Termite Inspection Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are trustworthy."

"Their personality"

Carol V. Verified Guardian Termite Inspection Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's a very professional, reliable service."

"I liked how professional and reliable they were. They offered me excellent services."

Roxy L. Verified Guardian Termite Inspection Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell others that they were not my first choice."

"They were nice."

Heidi H. Verified Guardian Termite Inspection Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very reliable and knowledgeable"

"Easy to work with"