Independently Rated Highest in Quality
F o u r t h
Consecutive Year
Originally Earned:
February 2014
We declare that Golden State Granite HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2131
(925) 201-6191
1001 Shary Circle, Suite 9
Concord, CA 94518

Golden State Granite provides and installs granite, marble, limestone, and quartz products for residential and commercial clients throughout the Tri-Valley Area. The company combines old-world craftsmanship with state-of-the-art laser cutting, polishing and edging technology to create everything from kitchen counters and bathroom vanities to custom fireplaces and outdoor barbeques.

Owner Jack Benning says Golden State Granite’s customers appreciate its honest, straightforward style of communication. “For example, if a customer wants to use a particular stone, we’ll tell them if there are any disadvantages to that product and make sure they understand exactly what they’re getting. We don’t just try to make sales; rather, we steer our clients toward making decisions that will secure their long-term satisfaction."

Golden State Granite maintains relationships with leading stone manufacturers such as Caesarstone, Cambria, Vetrazzo and Silestone, which enables it to pass its fabricator discount to clients who choose to purchase materials through the company. “We want every customer to get the most value for their investment,” says Mr. Benning. “Our goal is to make sure each stone product we create provides many years of enjoyment.” 

Company Philosophy

“We treat our clients with respect and work on their homes as if they were our own. By combining top-notch materials, time-earned expertise and superior workmanship, we’re able to enhance our customers’ enjoyment of their homes.”

Serving the Tri-Valley Area including Concord, Richmond, Antioch, Walnut Creek, Pittsburg, San Ramon & Danville.

Granite & Marble Installations
Kitchen Counters
Bathroom Vanities
Custom Commercial Applications

CaesarStone
CaesarStone
Cambria
Cambria
Vetrazzo
Vetrazzo
Zodiac

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for marble and granite companies that have earned the prestigious Diamond Certified award. For Golden State Granite, the key to achieving and maintaining high levels of customer satisfaction is simple: make sure every client is completely happy with the results of their installation. “...

Frequently Asked Questions

Q: How long will my granite project take to complete?
A: "It depends on a variety of factors, but we always do our best to get in and out in a timely manner. We’ll give you an estimated timeframe before we begin, and we’re able to finish within that timeframe about 90 percent of the tim...
Q: Can you help me choose a granite product?
A: "Absolutely. We can accompany you to stores or showrooms and give you suggestions as to which products would work best for your specific situation. "
Q: Should I go with natural stone or an artificial material?
A: "In our opinion, natural stone is a better choice because it wears better over time and is easier to repair if you ever have an issue like chipping or denting. Some people prefer artificial products because of their low maintenance and color...

Industry Info

When shopping for a granite, marble or limestone product, make sure you know all your available finish options.
Whether you want a smooth, glossy polish or a more unique texture, there are numerous finish styles to choose from. Here’s some information about a few of the most popular styles.   Polished The standard factory finish for most granite...
Findings based on statistically reliable research from 129 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
89%
n = 129

Diamond Certified Qualification

Based on 129 customer surveys, we declare
Golden State Granite
has passed all rating steps and has earned
The Diamond Certified Award
No. 2131
Continuously qualified since February 2014.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

S.R. Verified Customer Name
"I like the service that they offer me. I needed something in particular, and they were able to deliver within a day."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Golden State Granite
1001 Shary Circle, Suite 9
Concord, CA 94518
(925) 201-6191
DCIC9258255888

Mon – Fri: 8am – 4pm

Serving the Tri-Valley Area including Concord, Richmond, Antioch, Walnut Creek, Pittsburg, San Ramon & Danville.

Jack Benning, Owner
21
7
638323
Liability Insurance, Workers' Compensation
1992
Granite & Marble Installations, Kitchen Counters, Bathroom Vanities, Custom Commercial Applications
CaesarStone, Cambria, Vetrazzo, Zodiac
1-Year Warranty on Workmanship
Contra Costa Countertops

Photo & Video Gallery

Survey Responses For

Golden State Granite

Golden State Granite: Average 8.6 out of 10 based on 129 unique customer surveys of customer satisfaction.
S.R. Verified Golden State Granite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"There's a boss, I think his name is Tom, he appears to be on top of things. The warehouse functions very well. The customer service overall runs very professionally. They care about client satisfaction. I would recommend them."

"I like the service that they offer me. I needed something in particular, and they were able to deliver within a day."

Jim S. Verified Golden State Granite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they're no-nonsense, and they offer a great value."

"They are not complicated, and they listen. Jack is very passionate about what he does. "

John K. Verified Golden State Granite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have the best service and the best people."

"I like their expertise and the quality of their work."

Karen S. Verified Golden State Granite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They worked with us. They even did extra work and didn't charge too much. The owner took the time to spend the day going and looking at samples. I can't say enough good things about him. You will not go wrong by using them. They are very professional and timely. When they did the demolition, they were so neat and clean. They did not harm the cabinets at all when they took out the old ceramic tile. There were no dings on cabinet or on the floor. They did a fabulous job. "

"I really liked their integrity, because they said what they were going to do, and then they did it. They had quality and integrity in their work. The communication was very good. They were patient. I was really impressed the service, and we recommend them all of the time. It was a pleasant surprise that they provided such high quality work for a reasonable price. From start to finish, he was the best professional person we've ever had. The communication was excellent. They were like a well-oiled machine. The employees in the office were helpful."

Justin L. Verified Golden State Granite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He helped me with choosing my granite. The owner was very helpful and informative. He comes out with you and helps you with your choices. Whenever you have a question or if something is not going right, he would come right back out to help. He's very particular and makes sure everything is perfect."

"They always return your calls, and there's always someone at the office you can speak to if you need to. They were always on time, got the job done within the time they said they would, and they were very clean."

Joe B. Verified Golden State Granite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Jack, the owner, went out of his way to come out on a Sunday with us choose granite, and he helped us. I would say to use them. He stays impartial, and he'll let you know what he thinks is best. He brings you to the store, sets everything up, and he lets you look and see how the granite would look in your kitchen. He listens to your input. That's what he's good at. He doesn't try to push you. He lets you, be you."

"I think that they're very professional and very clean. I like that he lets you be who you are and doesn’t push you into anything. I really like the fact the he goes out of his way to help you. That's very nice. He even came out with us to help us choose a sink. He's very professional."

Andy I. Verified Golden State Granite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I had a great experience working with Jack. I had two different projects in two different locations, and they did a good job on both of them. "

"I really liked working with Jack."

Dan P. Verified Golden State Granite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their pricing was competitive. The owners daughter, who I talked with, laid it all out for me. They were there on time, they did the work, and it was beautiful. "

"The people working there take pride in their work. The end result was beautiful. The process was straightforward. The process of dealing with the them was easy, and they followed through with their commitment. It was a great experience."

Robert H. Verified Golden State Granite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Use them for sure."

"I liked their customer service. The information they provided, and everything was top quality. It was a great experience."

Krista K. Verified Golden State Granite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I referred them in the past, and I have said their prices were very competitive. They were helpful and did a great job."

"They came in at our most competitive bid. They were able to do the job at a better time frame than other contractors, and they were able to meet our timeline. "

Ryan M. Verified Golden State Granite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The owner provided personable service. He took an interest in our project and provided guidance. The installers were exceptionally professional."

"The owner, he was very helpful."

Joan P. Verified Golden State Granite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're friendly, professional, and they do good work."

"Their patience, because it took me a long time to find the granite, and the quality of the installation."

JoAnne C. Verified Golden State Granite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They had a great variety and good expertise."

"They recommended an economical way for me to do my bathroom. I ended up getting a remnant from them instead of having to buy a full piece of granite, and it saved me a lot of money. They were on time, and my quote was exact."

Leonard S. Verified Golden State Granite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very conscientious about what they do, and the owner is very personable. They do a very good job."

"The personable service"

Richard D. Verified Golden State Granite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very hospitable, very upfront, and courteous. They did a marvelous job. "

"The way they cut the materials that we wanted to our satisfaction"

Marian B. Verified Golden State Granite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have very good service, good workmanship, and they're responsive to your needs."

"They have really good workmanship. I was really happy with their work."

Nancy Y. Verified Golden State Granite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional."

"The owner pays attention to details and doing the job right. I'm happy with the service and the outcome."

Sebastian C. Verified Golden State Granite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's a good place to go if you want to get a decent price and a great job. "

"The best thing is the owner, Jack. He seemed to be a very honest person, and he tells it like it is. He was there when we picked out the granite and when we picked out the sink."

Veronica M. Verified Golden State Granite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Consider them "

"The employees were very pleasant, they were prompt with phone calls, and Jack tried to please us. He did an excellent job in the fabrication of the granite."

Mr. B. Verified Golden State Granite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Use them. Jack is trustworthy. He does what he says he will do."

"Jack has very good craftsmanship. He knew what he was doing. When you invest that much money in granite, you want someone who knows what they are doing."