Independently Rated Highest in Quality
T h i r d
Consecutive Year
Originally Earned:
December 2014
We declare that Golden Restoration & Construction, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2214
(415) 938-6977

A recent kitchen remodeling project by Golden Restoration & Construction

Golden Restoration & Construction, Inc. remodels kitchens and bathrooms, builds room additions, and provides a variety of new construction services for residential and commercial clients throughout Marin County. The company has the in-house capabilities to handle everything from electrical and plumbing work to interior and exterior painting, and its experienced technicians are trained to help customers find the right materials for their roof, gutter, kitchen, tile, and marble projects.

President Gary Cohen says Golden Restoration & Construction’s ability to effectively communicate with its clients has been a key component of its long-term success. “We listen closely to our customers and tailor our services to provide them with exactly what they want. This collaborative approach to the construction process enables us to ensure high levels of customer satisfaction.”

Golden Restoration & Construction also provides free in-home consultations and estimates for clients who need help visualizing their projects, and it makes itself available 24/7 to handle insurance-related emergencies like fire and water damage. For a complete list of services and to see an extensive photo gallery of past work, Mr. Cohen invites potential customers to visit www.goldenrandc.com.

Company Philosophy

“We believe happy customers equal good business, so we focus on providing highly personalized service and giving every client a great value for their money. We’re always fair with our customers, and we work hard to come up with cost-effective solutions that help us complete their projects in a timely manner.”

Serving Marin County including San Rafael, Novato, Mill Valley, San Anselmo, Larkspur, Corte Madera, Tiburon, Sausalito, Fairfax and Ross

24/7 Emergency Service
Earthquake Retrofitting
Interior & Exterior Painting
Kitchen & Bathroom Remodeling
New Construction
Room Additions
Home Remodeling, A-Z
Door & Window Replacements

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for construction companies that have earned the prestigious Diamond Certified award. For Golden Restoration & Construction, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: focus all its efforts on providing comprehensive, detail-oriented services...

Frequently Asked Questions

Q: How long will it take to complete my project?
A: "We do everything by contract, which is specific to each job. Your contract will specify when we start and finish, and if everything goes smoothly and there aren’t any change orders, we’ll stick to those dates. "
Q: Do I need to be at home while you’re working?
A: "It’s up to you. We like to have someone there because it’s easier to ask and answer questions, but we don’t expect you to stay home from work or spend time in the construction area. "
Q: How do you communicate with clients?
A: "We can communicate via telephone or email, but we prefer to talk in person. It’s much easier to answer questions and explain our work when we’re talking face-to-face. "

Industry Info

When remodeling a kitchen or bathroom, make sure you clearly understand your tile and countertop choices.
There are thousands of types of tile and stone that you can choose from for a new bathroom or kitchen, so how do you know where to start? Gary Cohen, president of Golden Restoration & Construction, Inc. in Novato, explains that tile comes in...
Findings based on statistically reliable research from 28 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 28

Diamond Certified Qualification

Based on 28 customer surveys, we declare
Golden Restoration & Construction, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 2214
Continuously qualified since December 2014.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

G. E. Verified Customer Name
"They were very dependable and prompt."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Golden Restoration & Construction, Inc.
(415) 938-6977
DCID4153828648

Mon – Fri: 8am – 5pm

Serving Marin County including San Rafael, Novato, Mill Valley, San Anselmo, Larkspur, Corte Madera, Tiburon, Sausalito, Fairfax and Ross

Gary Cohen, President
20+
829410
Liability Insurance, Workers' Compensation
Better Business Bureau, Marin Builders Association
Better Business Bureau Honor Roll (2008-2014)
1995
Kitchen & Bathroom Remodeling, Room Additions, New Construction, Interior & Exterior Painting, Earthquake Retrofitting, 24/7 Emergency Service
Commercial, Residential
1-Year Labor Warranty on Every Project

Photo & Video Gallery

Survey Responses For

Golden Restoration & Construction, Inc.

Golden Restoration & Construction, Inc.: Average 9.6 out of 10 based on 28 unique customer surveys of customer satisfaction.
G. E. Verified Golden Restoration & Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were prompt, thorough and reliable."

"They were very dependable and prompt."

Lisa D. Verified Golden Restoration & Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable and always on time."

"I have to say that it is the great quality of work."

Richard A. Verified Golden Restoration & Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Clean work space, and did the job on time during the whole process."

"Very efficient, and any kind of problem that came up, they handled it without involving us. "

Bob D. Verified Golden Restoration & Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have referred them to several people so far."

"I would just say that Gary Cohen, the owner, is very thorough with his team. His crew is always on time and within budget. "

Debbie R. Verified Golden Restoration & Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a great job, friendly workers. "

"We liked the people from the company."

Jim T. Verified Golden Restoration & Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very experienced and professional and fairly priced."

"I would say their design advice."

Daniel S. Verified Golden Restoration & Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I can't say enough about them. I think that they are just professional, and the staff is fantastic. We felt safe with the crew in house when we were not home. "

"The comfort of being able to open your home to a contractor"

Marlene B. Verified Golden Restoration & Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They surpassed all of our expectations on every level."

"I would have to say, it is the quality of the workmanship."

Susan M. Verified Golden Restoration & Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very good value and meticulous workmanship"

"I would have to say the tile work in my two bathrooms was what impressed me the most."

David S. Verified Golden Restoration & Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable, not the cheapest."

"They are prompt, clean and got the job done before they planned the ending date."

Edward M. Verified Golden Restoration & Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I like the fact that they are reliable, fast and moderately priced."

"They are on time, personable, hands-on and good management of the work force."

Debbie F. Verified Golden Restoration & Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were reasonably priced. They showed up on time every day and did good quality work."

"They worked with us when we knew nothing about the project. We remodeled a bathroom, and they walked us through the process. They really helped us, so I guess I would say that their consulting was excellent. They did their job in the time they said they would."

Richard N. Verified Golden Restoration & Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable, and they get things done on time."

"I like Harry the best. He made it really easy, as he went shopping with me and helped me pick out the fixtures and the tile."

Jim T. Verified Golden Restoration & Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Excellent workmanship, reasonable price, and friendly"

"I like the quality of their workmanship."

Kathleen M. Verified Golden Restoration & Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Good work in a timely fashion and very efficient"

"Their efficiency"

Anatoly B. Verified Golden Restoration & Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Use them, once you hire them, you feel like you are being treated like a part of their family."

"They are really down to earth and very customer-oriented. I have done a couple of houses with them. They listen to you and do what you want them to do."

Charles N. Verified Golden Restoration & Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did what they said they would do, they had the right price, and they were reliable."

"Reliability and quality"

Kathy T. Verified Golden Restoration & Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"First, they do what they say they're going to do when they say they're going to do it. That's a huge plus in the remodeling field. Secondly, they're very competitively priced."

"They are on time, they clean up after themselves, and they do a fantastic job. We've used them three times already."

Lisa S. Verified Golden Restoration & Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very flexible, they understand what their client needs, they give good advice, and they are always thinking about their clients' satisfaction."

"They are very friendly."

Melissa P. Verified Golden Restoration & Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their response to questions is very good. I felt very comfortable with their knowledge."

"They do excellent quality work, and the end result is beautiful."