Independently Rated Highest in Quality
T h i r d                              Consecutive Year        
Originally Earned:
November 2009
We declare that Glenn Fricker Construction, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1585
(707) 676-3985

Glenn Fricker Construction, Inc. is a general contracting firm that builds custom homes and remodels kitchens, bathrooms and whole homes for residential clients throughout Sonoma County. The company’s services extend to decks, patios, landscapes and outdoor living spaces, and it also works with multimedia and computer technicians to design state-of-the-art entertainment centers and home offices.

President Glenn Fricker says his company is known for its ability to accurately estimate and adhere to project budgets. “We’re meticulous about explaining options and associated costs to our customers, and we keep them updated throughout their projects with regular meetings and progress reports.” Mr. Fricker also assigns a project manager to each job who stays in constant communication with the client.

As a Certified Green Business, Glenn Fricker Construction strives to apply Green building science to construct energy-efficient, durable homes that create healthier environments for customers and their families. The company also offers complimentary energy efficiency evaluations and reports from Code Source/Code Green of Sebastopol. To learn more about this service, Mr. Fricker invites potential clients to visit www.glennfrickerconstruction.com.

Company Philosophy

“We count on our existing clients for both return business and referrals. Therefore, it’s our top priority to make sure every customer is completely happy with our work. Our ultimate goal is to earn their trust by showing them exactly how we conduct our business—with their happiness and well-being in mind.”

Serving all of Sonoma County including Rohnert Park, Cotati, Cloverdale, Healdsburg, Windsor, Santa Rosa, Petaluma, Guerneville and Sebastopol.

Green Building Contractor
Landscaping
New and Custom Homes
Outdoor Patios, Decks & Living Spaces
Residential Remodeling

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for contracting firms that have earned the prestigious Diamond Certified award. For Glenn Fricker Construction, the foundation of every successful project is achieving complete satisfaction by communicating effectively with all the parties involved—subcontractors, suppliers, designers, architects...

Frequently Asked Questions

Q: How long does a job usually take to complete?
A: "It depends on the scope of the job, but from years of experience—and with the help of records from past projects—I can give you a good idea of what the timeline will be."
Q: Do you use subcontractors?
A: "Yes. I inform my clients that I’m not opposed to using the subcontractors they recommend, or ones who have lower costs. I’m willing to get several bids on different aspects of a job, but I have very good subcontractors that I work with on a...
Q: How much will my project cost?
A: "I can put together a rough budget in a couple of days. Given a week, I can put together a more detailed budget, as long as you supply me with accurate details."

Industry Info

Controlling your remodeling project’s budget is the key to its overall success.
Exceeding a remodeling budget can lead to a host of unforeseen problems, including settling for unexpected options, disagreeing with contractors and being left with an unfinished room. To avoid dealing with these potential issues altogether,...
Findings based on statistically reliable research from 40 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 40

Diamond Certified Qualification

Based on 40 customer surveys, we declare
Glenn Fricker Construction, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1585
Continuously qualified since November 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Marisha C. Verified Customer Name
"He's thorough and honest."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Glenn Fricker Construction, Inc.
(707) 676-3985
(707) 823-2642 fax
DCID7078292836

By Appointment

Serving all of Sonoma County including Rohnert Park, Cotati, Cloverdale, Healdsburg, Windsor, Santa Rosa, Petaluma, Guerneville and Sebastopol.

Glenn Fricker
20
5
Green Building Certificate from Sonoma State University
688873
Liability Insurance, Worker's Compensation
North Bay Builders Exchange
2000
General Contracting Services
15
Residential

Survey Responses For

Glenn Fricker Construction, Inc.

Glenn Fricker Construction, Inc.: Average 9.5 out of 10 based on 31 unique customer surveys of these open ended questions.
Marisha C. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's thorough and honest."

V.F.S.F. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very professional. He provided his budget beforehand and came in under budget. He stayed on schedule. If there was a change due to the weather, he kept me informed. Whenever I called to get an update, he provided me with a very comprehensive one. He was also very responsive. These are all things that are good when you're trying to move a project forward."

Bent C. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His communication was excellent. He kept me updated. His paperwork was excellent. He submitted everything on time. He keeps the same people on the job. Robert, the foreman, was really superb. We were lucky to find them. We had a problem after a storm, long after the construction was finished. Glenn was out there to help us at seven o'clock in the morning. We were one hundred percent satisfied. I usually don't do these types of surveys, but when I heard Glenn Fricker, I wanted to make sure I gave him a good recommendation."

Bill B. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"So many things, but what we liked best was that after construction, if we had a question or a problem, Glenn would come out and look at it. He would either explain what was going on or fix it at no charge to us."

Cal E. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very organized with the bid. His crew was excellent. When we might have had a problem, he was always ready to correct it. I like his personality. We got along well."

Darla W. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Being a single woman, when I had to leave my house and he and his workers were there, I felt safe. I was not worried about him in my house. His guys were pretty neat. They picked up after themselves. There was one floor guy who wasn't as good, so Glenn stayed and babysat him. I would use Glenn again in a minute."

Dave T. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Honesty and reliability, they called when they said they would call and they showed up when they said they would show up."

David D. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's very easy to talk to. He's upfront about what things will cost. He has a great team. He knows how to do things and will give you ideas."

David E. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Glenn was very attentive to my concerns. He seemed to be interested in what I wanted the outcome to be. He goes way beyond his guarantee. Now, almost four years later, he still shows up and fixes things. He's not slow about it, he just shows up. We offer to pay him, but he won't let us. He is amazing."

Don M. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He did an entertainment center for me. I wasn't exactly sure what I wanted it to look like. He designed it for me and I love it. I enjoyed his guys. They cleaned up really well every day. They were on time, as they said they would be. I used him a second time and all of my neighbors have used him. They all love him."

Frank T. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His crew worked well. They did a good job. They were conscientious. I was satisfied with the job that they did."

Claudette B. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional. I liked the way he ran and organized all of his subcontractors. It was just top notch. He is a perfectionist, he is very knowledgeable and he is all-around wonderful. Overall, it was a good experience. All of his subcontractors loved working with him and his customer relations were good. He was very neat and clean. I could just tell he ran a good organization."

Jim K. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was honest and he always came through."

Linda M. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's a great problem solver. He follows through. He hires good people who are easy to work and converse with. He handles things professionally."

Becky M. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very thorough. His work was excellent. He communicated what was going on very well with me. He was there all the time."

Marcia S. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He always did what he said he was going to do, when he said he was going to do it."

Mary W. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was honest and pretty much on time. I had total trust in him."

Peter S. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He does quality work. His craftsmen are easy to work with and they have great ideas. He's responsive and reasonable, as far as price is concerned."

Reed F. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is a '10+'. I like his professionalism, the quality of his staff, and his willingness to go beyond what is expected, just to get the job done in a satisfactory manner and to meet deadlines. He's a man of his word. He's very ethical. Any issues we had, he resolved in a positive manner. I would definitely use him again."

Rich Y. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very flexible, he listened to the customer, and our concerns. He seemed to be able to accommodate everything we wanted. He found a way to do things we didn't think he'd be able to do. He was flexible with billing and payments. He was so good. Also, when there were things that came up after construction, he would come back and fix them. We have used him twice and we will use him again."

Tom K. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, attention to detail, quality, and timeliness, he was professional and personable. It was a completely enjoyable experience."

Tom M. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He stayed on budget. He was responsible. He worked closely with us. It was a great experience."

Tom S. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He did what he said he was going to do, when he said he was going to do it, for the price he quoted."

Craig S. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"His customer service, the way he responded to what needed to be done, and his selection of subcontractors."

David E. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He's straightforward. He has a good work ethic and a good work crew. We've used him more than once."

John A. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"His desire to please, if there was something we didn't like, he would correct it."

Robert H. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The end result, his workmanship, and his crew is wonderful. One of the best things about him was the timing. We had a large expensive job and he actually finished a week ahead of schedule. He was on top of everything."

Bruce M. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were pretty easy to work with. We had a couple of problems, but they were resolved. It was pretty good overall."

Dick F. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He seemed competent."

Mel G. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did quality workmanship."

Nick C. Verified Glenn Fricker Construction, Inc. Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"I thought he was excellent. I thought Glenn was very competent. He came up with nice solutions. He was very upfront with the design and with what he was going to do. He had good ideas with his proposal. He was very open, direct, and fair with his pricing. I thought he was a pleasant guy to work with."