Independently Rated Highest in Quality
N i n t h                              Consecutive Year        
Originally Earned:
July 2006
We declare that Friedman's Home Improvement HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #937
(707) 874-8980
(707) 992-5990
1360 Broadway
Sonoma, CA 95476
More addresses
Bill (L) and Barry Friedman are second- and third-generation owners of Friedman’s Home Improvement.

Friedman’s Home Improvement is a home improvement retail firm that operates three stores in Santa Rosa, Sonoma and Ukiah. The family-owned company provides do-it-yourselfers and professional builders with a complete line of products from national and regional manufacturers, including hardware, power tools, painting supplies, outdoor furniture and much more. Each of its stores also features the Xpress Yard™, a drive-through lumberyard designed to make the shopping experience as hassle-free as possible.

Friedman’s Home Improvement’s staff of XpertAdvisors™ is trained in all areas of home improvement and offers various customer support services throughout the store. “All our employees have deep community roots, which gives us a unique understanding of the needs of local homeowners and contractors,” says Vice President of Merchandising and Marketing Tony Corsberg.

In an effort to exemplify its commitment to social, environmental and economic sustainability within its communities, Friedman’s Home Improvement implements several environmentally-friendly business practices at each of its stores. The company offers hundreds of eco-friendly products, and its Greener Choice program provides customers with tools, educational resources and professional advice for sustainable building.

Company Philosophy

“Our goal is simple: to offer the largest selection of home improvement products at the lowest prices in the North Bay. We’re locally owned and community-minded, and we strive to show each customer how much of a difference that makes.”

Serving all of Sonoma County including Rohnert Park, Cotati, Cloverdale, Healdsburg, Windsor, Santa Rosa, Petaluma, Guerneville and Sebastopol.

Contractor Sales Division
Home Improvement Products
Project Center
Kitchen & Bath Design
Door & Window Specialists
Drive-Thru Yard & Delivery

Map

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Findings based on statistically reliable research from 300 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 300

Diamond Certified Qualification

Based on 300 customer surveys, we declare
Friedman's Home Improvement
has passed all rating steps and has earned
The Diamond Certified Award
No. 937
Continuously qualified since July 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

A.C. Verified Customer Name
"They were courteous, polite, and knowledgeable. I was satisfied."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Friedman's Home Improvement
1360 Broadway
Sonoma, CA 95476
4055 Santa Rosa Avenue
Santa Rosa, CA 95401
1255 Airport Park Blvd.
Ukiah, CA 95482
429 N McDowell Blvd
Petaluma, CA 94954
(707) 874-8980
(707) 992-5990
(707) 881-7910
DCID7075847811
DCID7079398811
DCID7074687811

SANTA ROSA
Mon - Fri: 7am - 8pm
Sat: 7am - 7pm
Sun: 8am - 7pm
SONOMA
Mon - Fri: 7am - 8pm
Sat: 7am - 7pm
Sun: 8am - 7pm
UKIAH HOURS
Mon - Fri: 7am - 8pm
Sat: 7am - 7pm
Sun: 8am - 7pm

Serving all of Sonoma County including Rohnert Park, Cotati, Cloverdale, Healdsburg, Windsor, Santa Rosa, Petaluma, Guerneville and Sebastopol.

Liability Insurance, Workers' Compensation

Photo & Video Gallery

Survey Responses For

Friedman's Home Improvement

Friedman's Home Improvement: Average 8.6 out of 10 based on 300 unique customer surveys of customer satisfaction.
A.C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have good customer service. They are knowledgeable, as far as finding the right parts."

"They were courteous, polite, and knowledgeable. I was satisfied."

A.S.I. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It is a good place."

"Availability of general contracting supplies"

E.P. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I am very satisfied with their service."

"The aisle captains I rely on, they know a lot more than I do. I have been using them for about 20 years."

H.T.T. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It is a great place to do business."

"I can walk to it."

Alberta P. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I am always satisfied with the service I get."

"The convenience is very good for me. I have used them since they came to Ukiah."

Andrea G. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have everything."

"They have knowledgeable people working there. There are not very many crowds when I go."

Brian B. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Quit going to Lowe's and go to Friedman's."

"They have knowledgeable help on the floor, and you can start up an account and pay your bills monthly."

Elaine M. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"If they don't have it, you don't need it."

"There are so many things. I like their products, and they are really good in stocking the store with quality items. I have been using them for close to 40 years. I would like to commend Ron Moore, the salesperson at the Santa Rosa project desk. He is an excellent salesperson."

Fred C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their service is very good."

"They always have what I need."

George C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It is a good place to shop because they have everything."

"They are very nice and helpful."

Ian F. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are good."

"Their friendly personnel"

Jennifer R. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The staff is knowledgeable. When I have an electrical problem, they tell me what to do and how to fix it. The lighting people are wonderful, and the nursery is great. They always know what plants to recommend."

"I would say their knowledge, I can call the operator and tell her what I am looking for and she will tell me where to go. I go there all of the time, and they match prices."

Kathleen A. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Local and family owned, they give back to the community, and they have competitive pricing."

"They give back to the community."

Kent C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have great customer service in the sales department. The people who pick up the phone have great phone etiquette."

"The customer service we got from Bob Blark and the contractor sales department, they were knowledgeable and efficient."

Lynne K. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I always shop there."

"They have a lot of knowledgeable people who can help you with whatever you need help with. I am semi-disabled, and they always help me load my car. I have been using them since 1987."

Martin M. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I recommend them."

"They have a good selection."

Paul B. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Everyone working there is knowledgeable about their products."

"They have enough help. I am always able to get help in the store when I need something."

Ron G. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are local."

"They have things that the "big box" stores don't have. I have been using them for 30 years."

Silas B. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They take the time to train their people to where they can answer your questions and give you guidance if you are a do-it-yourself person."

"The friendly attitude of the employees, which comes down from the management"

Stephen K. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is a local owner, and he gives back to the community."

"For me, I use them for business, and they work with me a lot. They are a good business, and they do well in the community. I continue to use them because of their customer service."

Virgil M. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have long-term employees who know the products."

"Friendliness, willingness to spend time with you, and they are very knowledgeable."

William H. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Go there, it is a good place."

"The bakery inside the Ukiah store"

A.C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"My husband really likes the service he gets from everybody in the store. He likes their helpfulness, their products, and their prices."

B.P.R. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their inventory and the amount of different items that they had."

B.S.I. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They don't just cancel my credit account. They give me a 'heads up'. I have two credit accounts. When I get behind with my payments, I am able to talk with them about it and work it out."

D.O.D. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are local. I like to support local businesses."

E.R.P. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the convenience of their location. They have contractor access. All contractors park in the back. I also like their sales table. The contractor sales table is one of the main benefits the place has to offer contractors."

G.C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the easy access. It's easy getting in and out of the contractors section."

J.G.C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personnel they have are very helpful. "

O.C.D.I.A. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like Jolene in the kitchen and bath area. She is 'Johnny on the spot' for me and my clients. Also, Chris at the contractors desk is always right there for my clients and their needs. They are great. "

R.M.J.C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the bakery inside the Ukiah location. It's a bakery store inside the home improvement store. I shop at the Ukiah store."

R.H.A. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The staff is very knowledgeable. They help us find the materials we will need for our projects."

A.H.A. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're an organized store, and they have good customer service. "

W.B.E.C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are the best. What I like best is that they have a large line of quality appliances."

M.R.C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have a great selection, and their lumber yard is fabulous. Their prices are reasonable too."

A.E. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are local."

Ethel G. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have everything."

A.P.C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are home town people."

Ann F. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have a wide variety of things, and they are are close to my house."

Annie M. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the fact that if you can't find what you want, the people try to help you. They bring things out to my car for me, and they always answer all of my questions."

B.G.C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They really try and help you. They have a good, consistent staff who speak English."

Chris M. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very accommodating and convienient."

Chris S. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very positive and willing to help."

Dee I. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"There is a lot of people to help you there."

Gerald V. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have a good lumber supply, and the hardware is good."

James P. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their contractor sale is the main reason I keep going back."

Jay B. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They help me find things, and they seem to be very knowledgeable."

Jo S. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were helpful and friendly."

Justin C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They always take good care of me, and they are very helpful."

Larry N. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their inventory was great and so are the people that work there."

L.D.V. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The customer service, as there is always someone there to help you."

Lois M. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It is a pleasant place to shop, and they are willing to get what I need if they don't have it in stock."

L.B.E. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I love their gardening section."

Manuel M. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have just about everything that I need."

M.L.C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The contractor sales department"

Mark C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The customer service, when we need prices or some other product information, there is always someone there to help us."

M.C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They carry a good selection of the products."

Michael H. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like it when they have something you are looking for, and there is always someone there to help you."

M.C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We like being able to have an account where we are treated as though we matter."

M.H.H. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mainly, the service, because it is better than Home Depot, and I can find what I need."

P.B.M.C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The ability of the staff to answer my questions"

R.R. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like how they have a person at the end of every aisle, because they help me find things."

Richard S. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I know Troy, and he is an outstanding manager. I like the availability of the staff. The staff are knowledgable and willing to help you. It is the best store."

Robert N. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have enough personnel to answer all of my questions."

Robert R. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The inventory and selection they have is first rate. Someone is always there to help me out."

S.W.C.S. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have a good selection, decent prices, and they treat their customers very well."

S.R.P. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have a good selectioin of what I really need."

S.F.M. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very helpful at letting me know where to find things."

S.C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service far exceeds Home Depot's."

T.D.W. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They help me get in and out quickly, and they always ask me if I need help right away."

V.C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They know their merchandise and exactly where it is."

William A. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Selection, knowldegeable people, and the delivery comes when they say it will."

Curtis W. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We go there for everything. There is always someone there to help you."

Curtis V. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They help you out more than other places, and the electrical department is very knowledgeable. "

A.A.C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They always have what I need. "

David N. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have what I want, and they are close by."

Keith K. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They always have what I need."

H.C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that they are locally owned and operated. "

W.C.H. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The yard is convenient for us."

R.A. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The customer service is very good."

S.P. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We use them all the time."

L.R.A. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the nursery."

Frank R. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The sales team is very helpful and knowledgeable."

M.C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the hominess of the store. They're not like Home Depot."

Sam P. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are the best. They always have everything I need."

Paul D. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the people that work there."

Claude B. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They always carry a variety of products."

Allen A. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Selection"

D.P. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people that work there are great."

T.D.I. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are close to me."

Melissa W. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They always help me when I need it."

J.Z.D. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The friendly service and willingness to help"

Wanda D. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything they have and provide is great."

David A. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service was very good."

Fred T. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the people that work in the store and their knowledge base."

Marc C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've shopped there for 10 years, and I wouldn"

Mitchell C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The are just great."

Barbara M. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The customer service is great, and the contractor's desk is fantastic."

Richard C. Verified Friedman's Home Improvement Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that it's convenient and easy to find things."

A.C.I. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"The service staff is very knowledgeable and courteous. They have a good selection of materials."

"Large selection of lumber and a good tool aisle"

Barbara G. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I am very satisfied with the service and the products."

"I am satisfied with the products and services."

Bernard P. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They always have people around to help."

"I know where to find everything because I have used them for many years. They also seem to have competitive prices."

Dennis P. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They usually have what I am looking for."

"They usually have whatever I am looking for."

Gordon M. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"You can pretty much find what you want."

"Convenience"

Greg D. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They have everything I need, and most of the people on the floor are very helpful."

"The quality of the products and prices"

Harold G. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They do a pretty good job."

"I have been dealing with them for 30 years. I am very happy with them."

Joaquin O. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"It is a complete store to get everything you need."

"I like the salespeople. They are knowledgeable."

Julie F. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"It is a nice, local hardware store."

"The staff is very helpful."

Michael S. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They have a good selection."

"The bakery inside the Ukiah store"

Paul N. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are good."

"It is easy to get in and out of."

Robert M. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They provide really good customer service, and for a regional hardware store, their prices are pretty decent."

"They are local, the customer service is good, and the people in the store are great."

William H. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"It is a very friendly, personable, and helpful place to shop."

"The people that service you there are friendly, very helpful, and they go out of their way to find stuff for you even if they don't have it in stock."

William S. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"It is a decent place. It's also convenient for me."

"The location is convenient, and they have knowledgeable staff."

A.S.I. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like their contractors sales department. They are nice, helpful people."

J.C. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I think I like their contractors sales department best."

Ron C. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I do $10,000 a month with them. I am there a few times a week. I like how well they handle their customers. They seem customer oriented, and they are very accommodating."

S.W.C. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their service. They were able to answer my questions. It is a very comfortable store to shop in."

U.L.L. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The people that work there know about the products. I just think they are very knowledgeable."

P.H.A. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Some of the stuff that I can't find at other stores, I can find there."

Joseph R. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of the merchandise, they have an excellent choice of finished hardware. The personnel is very nice and helpful. They also have a lot of farming equipment."

Sam S. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The home-town personnel"

Michael V. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are the largest hardware store in Sonoma County. They pretty much have everything that I need."

Andy S. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The cleanliness"

John C. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are helpful, and they have a big selection."

S.P.E. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I know most of the people there, so I get good customer service. I think they do a good job."

Aaron G. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like that they are locally owned and have great attention to detail."

Barbara H. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their people are very helpful, and the prices are very good."

Charles K. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The people and the selection, all of the people over there are just great."

Darin T. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They always help me look for what I'm trying to find."

Dave R. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are close by, and the staff is always helpful."

Joan S. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The employees are helpful and courteous."

Kirk M. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They know their products very well, and they are responsive."

Lyle G. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They had what I wanted, and their prices are good too."

Melissa V. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The variety of products, and sometimes I find some really good bargains."

P.C.C. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"No long lines like Home Depot"

P.M. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality"

Petra B. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were knowledgable, and the store was very nice."

Roy G. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were helpful and friendly."

Stacey R. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The amount of choices in their selection"

Steve W. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have a good overall choice of materials, and I can get help pretty easily."

T.H.A. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like how I can find someone to help me, and they always answere all of my questions quickly."

W.C. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have a large selection."

Edwin M. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have a complete selection."

Al B. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The selection"

G.C. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I can get products by the case."

Monte B. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They consistently have good selection and service."

Joel H. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are friendly and helpful."

Angelo B. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The are competant and easy to work with. "

Juan M. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The guys who work there are very helpful."

S.E. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like that you can now drive up to the lumber yard and get what you need and go."

R.C.C. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like the way the lumber yard is set up."

T.C. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I'm using them for everything I need to build my house, and it's going really well."

Richard H. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like the way the store is arranged."

Jerry L. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I can always find somebody who can lead me to what I need."

Katinka B. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have good prices and services."

Kurt K. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are always very helpful."

Jodie S. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very convenient for me."

Adolfo M. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They usually have what I'm looking for."

Iris F. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Contractor sales"

Scott B. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're very friendly, knowledgeable, and they return customer phone calls."

Eric S. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They make an effort to help you."

P.C.I. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The variety of thing they have"

Gary M. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The Garden Center is getting really good, especially when they hired Bruce from Yardbirds. "

Lynzie C. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The customer service, follow up, and quality of products"

David W. Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very patient and helpful with my questions."

Jordan Verified Friedman's Home Improvement Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Zach is great."

A.P.S. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"It's a local shop."

"Their diversity, they have a wide variety of different products."

C.J.C. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They pretty much have what you need."

"Their dependability"

O.P. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They have good people."

"They are willing to negotiate regarding mistakes made by Friedman's."

Eric N. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I tell people to use them all the time."

"You can order things on the Internet and have it shipped to your house."

Ian R. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"It is a good alternative."

"There is a lot of inventory."

Ira W. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They have good service, and the products are good."

"Convenience"

John T. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They have almost everything you need."

"Convenience"

Jonathan M. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are all around good, and they are the local supplier."

"It is a pretty nice place to go to. You can get a cup of coffee in the Ukiah location."

Michael H. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"It's not a bad place to shop."

"I like their contractor sales. I have used them for over 30 years."

Norman S. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Shop around."

"It is not too far away, and I seem to get answers when I go in there."

Tracy W. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"There is plenty of help."

"I like that I can go into the yard to buy things without having to go into the store to pay for it."

A.C.R.S. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They have short lines for service, and their technicians are very quick."

B.L. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They had a good general selection."

C.O.U. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"We are in the construction industry. We shop there regularly. We consider them to be a good source of supplies. We probably do more over the counter purchasing there than any other store in the immediate area."

L.C. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They can order material for me that I can't order myself."

L.C. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like their contractors office and the way they handle things. Rodger Brink, Bobbie, and Steve do a good job. When I call them up, they know what to get. When I tell them I need something, they deliver it. It's handy when I am on the job, and they bring me stuff that I need. Also, they give me good prices."

P.C. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are located in my hometown."

R.E.C. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the ease of purchasing at the contractor's desk. The contractors desk makes checking out much simpler. I don't have a long wait with homeowner shoppers. Also, the people who handle the contractors seem to have much more comprehension of their products and services."

V.E.L. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like their customer service. Their employees are very personable. I think they are doing a good job."

P.G.C. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Customer service, they are friendly and willing to help."

M.F.I. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their location"

A.M.L. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The speed and their knowledgeable personnel"

M.C. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their inventory, I would rank them in the top five, way above Home Depot. Their employees are knowledgeable."

Sandra S. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very helpful and friendly."

T.J.C. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The contractor's desk is great. I have no problems with the project center. I know everybody there, so I know who to get a hold of for things that I need. Although, they could return calls a bit faster."

W.B. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They have a lot of stuff."

D.H.A. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Everything is great. They are a great group of people."

Alan E. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their yard, the fact that they have good supplies of lumber and an excellent garden center."

Annette L. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were responsive."

Bob E. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They have better customer service than they used to. There are more people around to direct you and answer all of your questions."

Bob L. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They have stuff beyond what the other stores have. The people are knowledgeable and helpful."

Charles T. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The depth of their product lines"

Chuck H. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They have employees who have the right kind of knowledge that I need."

Danny R. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The knowledgeable staff"

F.H. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It is independently owned."

George H. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It is convenient."

Helen S. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It is not like Home Depot."

H.B. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are always very friendly and courteous. "

H.C. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Selection"

Jeanne O. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like their exchange policy, and they are always very helpful."

L.H.C. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their selection of merchandise"

Marie B. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The people"

Michael B. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The people are really nice, and they have a good hardwood selection."

Michael S. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The guy who helped me was very helpful."

N.W. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The variety"

N.A.O. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They help you when you ask"

Phillip J. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They have a lot of different things."

Ron G. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their prices and availability, and they have a pretty good selection."

Ron S. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like that I can drive right up to the wood and pick it up."

P.P.R. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They always seem to have what I need."

S.D. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very convienient and friendly to work with."

S.E. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It is more like a small town store."

S.U. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It is convenient."

S.W.C. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are helpful when they are available."

Thomas T. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They have what I need."

Watt W. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The variety of material that they have"

W.H.C. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Price"

W.M.C. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their delivery service, because it delivers everywhere. Although, they don't always deliver on time."

W.C. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"You can get everything you want there."

Gordon T. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the employees."

Shane C. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They usually have what I need in stock."

Hale N. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I can usually find what I need at a good price."

H.E. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I work with the people at the contractor's desk, and they're very helpful."

C.O. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like that you can pay at the gate."

Ron C. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are convenient, and they usually have what I want."

Susan S. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are easy to get to."

Walter E. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The place is clean."

W.C. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They carry a lot of items in stock."

Bryan F. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"You get what your looking for."

Marsha L. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It's a small town and you get to know everyone."

R.C. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Service"

Paul W. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The store is easy to get in and out of."

W.A. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They have most everything we need. "

William M. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are local, and they have a pretty good selection."

S.R.G. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The parking lot is very close to the store, and I can always find a spot."

Dolores M. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are convenient, and they have been around forever."

Bennett W. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They always have what I need."

Ted R. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They have the lowest rates for contractors."

M.C. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"We like that you can get help when you go there."

John S. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are local, and they have a good selection."

Beatriz P. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like that I can take my dog in with me."

Robert F. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I get really good help when I go in there."

Arleen W. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like that the aisles are big enough to get the cart through."

Rodger W. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They always help me out."

Cody D. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the convenient location."

John M. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They have everything I need."

Henry H. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Prompt delivery"

Sam T. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It's local."

Dena B. Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the wide aisles and the help."

Linda Verified Friedman's Home Improvement Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The department help is pretty good, and we like the contractor's sales. "

F.D.V. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"I find the staff very helpful, and the store is well arranged. It is easy to locate things."

"They have a wide variety of things for home improvement and building."

Norman A. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"It is a good place. They have good prices, and they usually have good quality things."

"It is organized."

F.C. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I like the variety of what is available for purchase. You can go there and get pretty much everything you need. Just as their sign says, 'If we don't have it, you don't need it.'"

Nick D. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"It's convenient for me. It's about a half of a mile from the store, so I use it a lot. Also, it's the only one in the valley."

S.J.A. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Their willingness to help, I walked in with questions about my account, and everybody was on my side and there to help. They are above average with their service."

M.S.C. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Their location and product selection"

A.O.A.K. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They have good plumbing and electrical sections, and the lumber is well-stocked."

Byron B. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They help you out with the small amount of people they have working there."

Curtis D. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are close by, and there is a lot of stuff there."

Frances H. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Their availability was great."

Gerald C. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are good with answering any questions I have."

K.B. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were attentive, had great attention to detail, and they had great pricing too."

N.B. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I can get in and out quickly."

Ted S. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The prices are good, and the selection is okay."

Mr. W. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"It's small."

C.B.V. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"It's close by."

W.C. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They have a wide variety of products."

K.L. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Their staff is very helpful."

R.A.P.C. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They do what they say they are going to do."

Carol M. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"It's close by."

M.L. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Location"

John H. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The personnel"

R.R.L. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Personal service"

Charles S. Verified Friedman's Home Improvement Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The people seem to be knowledgeable."

J.H.E. Verified Friedman's Home Improvement Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:

"There is nothing that really stands out. It is just a regular store. It is geared more towards the home owner. In Sonoma, there are tons of contractors. They should carry stuff that is most commonly used by contractors."

"For me, it is convenient."

R.E.D. Verified Friedman's Home Improvement Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"I like the people at the contractor's counter."

Jason L. Verified Friedman's Home Improvement Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They carry a lot of products, and they have good size yards."

Jesse H. Verified Friedman's Home Improvement Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"The drive-in yard"

John M. Verified Friedman's Home Improvement Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Sometimes, they are willing to help you."

Paul D. Verified Friedman's Home Improvement Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"The people at the contractor counter were good."

Richard W. Verified Friedman's Home Improvement Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"We can bring our dog inside, and everyone knows our names. They are local, and they are just great."

T.B.E. Verified Friedman's Home Improvement Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They have a great selection in their outside yard."

W.M.C. Verified Friedman's Home Improvement Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Free delivery"

G.V. V. Verified Friedman's Home Improvement Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"It's local and easy."

Gary F. Verified Friedman's Home Improvement Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Variety"

Carl H. Verified Friedman's Home Improvement Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"I like the new look of the place."

W.S. Verified Friedman's Home Improvement Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"I like that they are pretty close to my house in Sonoma."

H.G. Verified Friedman's Home Improvement Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"It is a good location for me, because it is close by."

J.I.C. Verified Friedman's Home Improvement Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They have more knowledgeable people than Home Depot."

Henry K. Verified Friedman's Home Improvement Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"Convenience of shopping"

V.C. Verified Friedman's Home Improvement Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"I liked the fact that it was a one-stop shop. There is a lot of people that work there who are awesome. Jasmine with the contractor sales department is awesome. "

F.L. Verified Friedman's Home Improvement Customer Name
Q1:4 out of 10
Q2:Yes
Q3 & Q4:"I go there because I have no other place to go. It's either them or Home Depot."

Rob P. Verified Friedman's Home Improvement Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Nothing"

Kevin H. Verified Friedman's Home Improvement Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"I like the window products they carry."