Franz Termite Control Corporation

Franz Termite Control Corporation: Average 8.8 out of 10 based on 230 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Alan F. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were Diamond Certified. They came out, and they were professional about the inspection and following up. They helped me with the fumigation."

Amelia K. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did their job. I have used them in the past."

Bill B. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Well, dealing with Mr. Franz was always very straightforward. They were not cheap, but I thought they did a very conscientious job. "

David P. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were okay. They did a good job."

Dick B. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came, they did the job, and they left. They were very responsive."

Julie A. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were thorough, organized, detailed, fair, and reasonably priced."

Julie L. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything they said they would do."

Marilee R. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought he was a prompt responder. He came over and did the work that needed to be done. If he needed to supplement anything, he did that promptly as well."

Pamela V. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time and professional. They have a guarantee for a year after the service, so I took advantage of it. They were great. They didn't charge me anything nor did they give me any arguments."

Patricia W. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have been using them for years. They have always done a really good job. The people they send out are great."

Peter C. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their service."

Philip H. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Thoughtful, professional, and they did a good job. They were right on time and everything. They assessed the problem, identified it, took care of it, and sent me all of the documentation for it."

Phillis H. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were thorough, and the effect was lasting."

Elijah O. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have been using them for years."

Susan H. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time. They were pleasant people. I felt they did a thorough job."

Al M. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have used them more than three times. They knew what they were talking about, and they did some complex repairs. They also gave me some good advice. Their routine inspections were very satisfactory. "

Christy T. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy who came out, Greg Love, was very thorough. He took a lot of time."

Irene W. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Experience, I have had them do work for me in the past. I had a good experience with them in the past, which is why I called them back this time."

Janet C. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were honest, and they didn't do extra work just to get the sale."

Jay K. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very responsible. They checked on all of the details."

Natacha F. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their responsiveness, and they were punctual. They did the work very quickly and professionally."

Nathan B. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their reputation, they came out and did a thorough job."

Ronnie F. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are on time, and they give me options. I don't feel like they are trying to rip me off or nickel and dime me."

Vladmir S. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The work was really well done, and the explanation of the problem I received was clear."

Ann P. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They actually did the inspection under the house in the initial estimate. They found fungus damage that they repaired as well as the termites."

Fred O. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service is really good and they are very agreeable. They come in, do the work, and get out. I have used them before and they are very clean."

Gina Z. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There were no termites afterwards. They did a good job."

John H. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think the fellow who did the inspection was very conscientious. I was surprised that he could find every little thing. He found places that I had never suspected. I think he did a good job."

Kathy N. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed honest and they did the job properly. I have recommended them to others."

Lyal H. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service man was careful about doing everything, including touching up the paint."

Mark T. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I considered them local guys, family owned and smart. They had done this stuff before. I thought the price was fair."

Marylyn G. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their competence and their integrity"

Paul R. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They come when they are supposed to come, they do what they are supposed to do, and the guys are super knowledgeable. They are very flexible, although I wish someone would tell me exactly what to do. I have used them multiple times in the past 30 years."

Carolyn L. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough."

Steve W. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very personable and our complex uses them, so they are established and well known. They were quick, responsive, got the job done on time, and they left."

Susan F. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:No

Q3 & Q4:"They came when they said they were going to and the work was good."

Annette S. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used them for over 10 years. I am a loyal customer. They give me good service, and they are knowledgeable."

Brendan L. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the service. They are on time, thorough, and I like the reports that we receive."

Dean A. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I would say they are highly professional, experienced, ethical, and businesslike."

Judy C. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really nice when I called, and they gave me a PDF report. They sent experienced people out to do the work and the inspection. Also, they stood behind their work. They missed something, but they stepped up to the plate and fixed it. They didn't even make a wave about it. It was great. They were the whole package. "

Tom L. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are just very accommodating, and they are straightforward with reporting the truth about the situation. They also turn out the report quickly."

Bill M. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They performed well. They knew their business, analyzed the problem, and remedied the situation. They were at the top end of the line. We thought they were wonderful."

Janice S. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed to know what to do. I haven't had any more infestations since they came and did the job."

John S. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was a friendly and efficient service."

Kathryn G. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was very knowledgeable."

Marie G. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They thought I might need things, but I didn't need them at all. They were really very open, and they seemed to know what they were doing and what potential problems would arise. Also, there were no surprises. I was pleased with everything. It was fast, efficient, and they got it done within the amount of time that they said they would."

Marjoire R. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the work themselves. They didn't use subcontractors. Also, they staff very experienced inspectors and treatment people. I was 100% satisfied."

Thomas P. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They pretty much came out when they said they would, and they did a good job of cleaning up when they were done."

Yuri P. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Attention to detail, service, and friendliness"

Sharon A. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got the job done."

John N. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are on time, they do good quality work, and they stand behind their work."

Leslie D. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very nice to deal with, and they did good work."

Jean S. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I felt that they were honest, and the overall service was great."

Susan C. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the people."

Susan J. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the work quickly, and everything turned out fine. I am satisfied with the work they did for me."

Chris K. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They kept me informed, they were on time, and they were careful about my property."

Mike K. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their timeless, responsiveness, and customer service"

Gwen L. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Mike is wonderful. I like him the best. I can really count on him to be responsible. I have worked with his company for many years and recommend them to everyone I deal with. "

Ward D. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed to know what they were doing."

Joan R. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are always prompt, accurate, and they give you a good report."

Valeria G. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Franz is a great guy. He has a good company."

Caroline P. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was very thorough and nice. "

Cicile M. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The person who came to do the work explained everything as he went along so I understood what he was doing. He was extremely organized and careful as he went from place to place. I had a feeling of utmost confidence with him. He was very clean and a very nice person. Franz rectified a bad situation and did everything he could to make it right."

Fred S. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They responded very fast, they had a really good price and were very helpful over the phone."

Don Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their cleanliness for one thing, it was superb. Their courtesy and their prices were great."

Diane G. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It's a small company and I like the personal touch. When I call, they know me name and I never get an answering machine."

Helen O. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Prompt response"

Barbara S. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was easy to schedule an appointment and they showed up when they said they would and did it in a professional manner. "

Ralph H. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They actually came out and did an estimate of what had to occur and they were very professional in doing it. I was away when they tented the house but they had pictures. I came back and saw they had cleaned up everything and even opened the windows. I was really impressed. Everything was done very well."

Joan B. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have used them several times. They are very professional, efficient, clean and do what they say they are going to do. "

Nancy W. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came and looked things over and were back very shortly to do the job."

Andy B. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I don't remember."

Edna Y. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good work, they solved the problem, and they are very accommodating about rescheduling."

Dennis O. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It all worked out very well with the contingency process. They were very thorough. The paperwork was well done. They were very professional."

Kris S. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional and knowledgeable."

Ellen L. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and very accommodating."

Jane A. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their carefulness"

Arvada D. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Honest, prompt, and the price is good."

Doris D. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a decent job and were here when they said they would be."

Steve S. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are available and respectful."

Garnett G. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, got the work done in a timely manner, and gave us a timely report."

Henry H. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did fine."

Joyce J. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional and very prompt, both with starting the work and finishing it."

Alex A. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Great people, they're thorough in what they do."

Victor V. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were accommodating."

Scott S. Verified Franz Termite Control Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got back to me right away, they were here on time, and they took care of the problem."

Chuck K. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I dealt with the receptionist. She was very prompt in responding, scheduling was fine, and they honored my discount. They did the work very quickly. When they came out, it went well. So far, it has been successful."

Ignacio O. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They answered my questions, and they were very friendly."

John R. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I needed some termite eradication done and a door put in. They were able to do both. It was very convenient to just use one contractor."

Natalie L. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time."

Peter S. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do what they say they are going to do, and they are prompt. I trust them. They stand behind their guarantee."

Teri W. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It was easy."

Antoine P. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Promptness of service"

Carol A. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were knowledgeable and thorough."

Don C. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time, and they did what they said they were going to do. We have used them at two houses within the past few months."

Ed M. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Openness and honesty"

John D. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a really good, thorough, and professional job."

Mark M. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were honest and very thorough. They were pretty good."

Mary M. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like their inspectors and the attention that Mike Judas gives me when he needs to. "

Norman Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their construction was neat and clean. They came back and inspected it after they repaired it."

Rita L. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seem really knowledgeable. They are always on time, and they are very willing to answer any questions. Dealing with them on the phone is always pleasant. I don't think I have a complaint about one person. I get what I pay for. I have been so happy with their service."

Cynthia S. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are thorough, they have a long history with my house, and they have done all of my termite work and inspections. They are careful about not using toxic or drastic products. They don't hard sell me and they give me a nice written report so that I understand what is going on. Their rates are reasonable and they give you a 10% discount if you pay in advance."

Dennis E. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I thought they were very efficient, they kept to their schedule, and they did what they said they would do. They addressed any concerns that I had."

Lani H. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:No

Q3 & Q4:"I thought they were very good. I was satisfied with the spot treatment they did."

Terry M. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We had problems because it didn't work the first time. They came back and did it again without complaining. That impressed me. They did a good job."

Tom G. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were courteous and on time. They provided exactly what they said they would."

Gary M. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came and did the job. They showed up when they said they would. They did what they said they would do, and they got it done as promised. We were very happy with them."

Suzanne O. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their responsiveness"

Barbara S. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job, and the personnel was friendly. They did the work that was needed to be done. Their service was satisfactory."

Beverly R. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I thought they were very thorough. I was happy with the service."

Rolland K. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very informative. They were reliable, trustworthy, and honest."

Shannon G. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their prices"

Patty M. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the workers. I thought they were friendly, and they had good communication skills. "

Cynthia N. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very efficient."

Tim W. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, professional, and they got it done in a good way."

Lee S. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seemed to have a competent inspector. He came out on time and did a good job."

George W. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He provides a good follow-up service. He worked on two houses for me, and everything turned out great."

Harold D. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their service is good and the reports are done in a timely manner."

Chuck C. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and their prices are reasonable."

Charlotte C. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were pretty efficient."

Wilson W. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Thorough, fairly quick"

Pete P. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do a good job and respond quickly."

Glenn G. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Competent, and they complete the work in a timely fashion."

Carol H. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their quickness in getting us an estimate and then scheduling us accordingly"

Susan B. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The work they did"

Carlos A. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were professional and polite."

Diane S. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came on time and finished the work fast. I was satisfied with calling them."

Mary B. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Well-organized from getting an estimate to actually doing the work"

Matt H. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were fast and efficient."

Dee K. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were here when they said they would be."

Clair G. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"On time, and they were finished on time as well."

Carl S. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Competitive pricing"

Debra S. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seem to know what they're doing."

Jim M. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their response time"

Mike &. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The people are nice. They were pretty quick."

Gary B. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They know what they're doing."

Peter S. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Promptness"

Vicki S. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Responsive and efficient"

Deborah L. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I don't know."

Kelly R. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their knowledge"

Arlene D. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Courteous, and they explained the process."

Bill O. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Proficient in what they do"

Mr. M. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and showed up on time."

Sam A. Verified Franz Termite Control Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Professional, quick"

Michael M. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I thought they were very responsive. They were able to schedule something pretty quickly. They were on time and efficient. I thought they did a great job."

Natasha F. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were responsive. They came on time. They were very honest in their assessment of the problem. They kept information about our house, so they would be familiar with our problems."

Valorie M. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were easy to work with and responsive."

Analee N. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"I have been using them for many years. The father was a very honest guy. I believe his son runs it now."

Grace R. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the knowledge of their technicians and their willingness to explain things. They were extremely accommodating and knowledgeable."

Paul F. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Our service technician, Greg Love, is great. He is very professional and skinny. He crawls all over our house when he needs to. He is very reliable and professional. We have been very pleased with his service."

Peter R. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked that they performed the inspection, and they gave me a termite report. That was what I was looking for. They were efficient and pleasant."

Alan R. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I think they gave a complete report."

Jim C. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were well recommended by all of my neighbors. They did good work."

John X. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The service man was knowledgeable and he did the job as specified."

Tom A. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The guy was very much on time, prompt, and courteous."

Keri N. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Greg Love, the inspector I use, is really good. He is the only reason why I stay."

Bob H. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do."

Miguel V. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Punctual, and I thought they performed a safe service. We were watchful of that. They were helpful and quick to return."

Tanya G. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were quick, and they used stuff that didn't smell bad."

Patricia F. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were fast and fairly professional."

Walter I. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came out when they said they would and did what they said they would do. They also explained what they were doing in detail, and I didn't get the feeling that they were trying to me things I didn"

Tom H. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seemed to show up on time, and they did a good job."

Robert M. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They kept their word."

James R. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were here on time and did a good job."

John P. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and responsive."

Linda S. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"They're very professional, prompt and were on time."

Ruth Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were reliable."

Lucinda P. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their response to our call"

Cynthia W. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do a thorough job."

Jim G. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're reliable, we've used them for a number of jobs."

Kathryn G. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were clean."

Steve K. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Basically they knew what they were doing and they took care of it."

Karen M. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Nice people, reliable work"

Sandy L. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Thoroughness"

Roni C. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I can't even think that far back right now. I'm so busy."

Miles M. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're one of the better companies."

Darcey C. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Responsive and professional"

Lori R. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They get things done according to our schedules."

Audry C. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their service"

Julie C. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The responsiveness"

Euno P. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were pretty good."

Demetri, G. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We've used them before, so getting an appointment was quick."

Ann S. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were highly recommended to us and we were pleased."

Ellen S. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Very efficient, the people were nice."

Mrs. P. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We had a problem and they responded."

Al C. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were responsive and they got the job done when they said they would."

John R. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I was impressed at how quickly they returned my call."

Robert C. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Prompt, and they took care of the problem."

Wayne P. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their knowledge and professionalism"

Gabriela S. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came out quickly."

Jeanne W. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Very professional and knowledgeable of what they're doing"

Aron W. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The work is pretty good."

Elizabeth M. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were here when they said they would be and did what was needed."

Ann M. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"No comments"

rosemary G. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Don't know. That was sometime ago."

Mrs. M. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Professional, polite"

Burnham H. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They got the job done when they said."

Barbara D. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were responsive and courteous."

Marty R. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They know what they're doing and it seems to have worked."

Virginia B. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very good."

Karen E. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were quick in getting here."

Mrs. B. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I think their prices were comparable."

nancy P. Verified Franz Termite Control Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Very polite and thorough"

Steven R. Verified Franz Termite Control Corporation Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They came in, got the work done, and left."

Anthony S. Verified Franz Termite Control Corporation Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I liked their flexibility with their scheduling."

Eric B. Verified Franz Termite Control Corporation Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I thought the person who came to our house was really personable and communicated things really clearly."

Lucy A. Verified Franz Termite Control Corporation Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The estimators were very friendly and competent. They were professionals."

Warren K. Verified Franz Termite Control Corporation Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were quick, and they did what I asked."

Lucy B. Verified Franz Termite Control Corporation Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I don"

Susan W. Verified Franz Termite Control Corporation Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They came out quickly."

Sena H. Verified Franz Termite Control Corporation Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"It was easy to schedule, they told me who to get in touch with for the preparation work, and they were fairly quick."

Doug S. Verified Franz Termite Control Corporation Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work, and they kept the job site as clean as possible."

Peter R. Verified Franz Termite Control Corporation Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The main guy was helpful. He did a couple of extra things beyond our agreement."

Mrs. S. Verified Franz Termite Control Corporation Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I thought they were okay."

Todd R. Verified Franz Termite Control Corporation Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The people were nice. The work was good."

Julianna B. Verified Franz Termite Control Corporation Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I don't know."

Sally K. Verified Franz Termite Control Corporation Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They did what we asked."

Louise R. Verified Franz Termite Control Corporation Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Responsiveness"

Robert L. Verified Franz Termite Control Corporation Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were on time and I was satisfied with the results."

Jeff N. Verified Franz Termite Control Corporation Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The work they do"

Lore G. Verified Franz Termite Control Corporation Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I don't know."

Pamela B. Verified Franz Termite Control Corporation Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Very informative"

David W. Verified Franz Termite Control Corporation Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They are on schedule, prompt, and efficient."

Lauren B. Verified Franz Termite Control Corporation Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They do competent work, and they do their job well."

Elizabeth F. Verified Franz Termite Control Corporation Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They did okay I guess. I haven't had any problems since."

Bill G. Verified Franz Termite Control Corporation Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They're a little better than average."

Cayla M. Verified Franz Termite Control Corporation Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I don't think I have termites anymore."

Elene T. Verified Franz Termite Control Corporation Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They were very professional. When I called them, they sent out the owner the next day."

Mary C. Verified Franz Termite Control Corporation Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"The young man who came was personable. I went with them because they are very close to my home."

Patrick K. Verified Franz Termite Control Corporation Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"They were prompt. I would use them again because I don't have any other alternatives."

Franz Termite Control Corporation

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Verbatim Survey Responses From Only Verified Customers

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