Ernie's Service Center

Ernie's Service Center: Average 9 out of 10 based on 150 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Gordon C. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have always been honest. I have used them for the last thirty years."

Jay B. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I don't use them very often. I mostly go there for smog checks. They are all very nice."

Jerremy R. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They worked quickly, and their prices were really good. They were easy to work and very courteous."

Leroy C. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have fair prices, they do good work, and they are honest."

Margaret N. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They communicated very well with issues, and they were timely. They provided all of the information that I needed to make good decisions."

Mary S. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It is close to my house, and my husband has always gone there."

Robert L. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the clarity of communication with the service advisors. They are honest."

Whitney W. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have been going there for almost twenty years. They live up to their word."

Aimee B. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I can take my car there to be serviced without an appointment."

Arian W. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I just like the service. It feels like I'm visiting friends. I like the dog that hangs out in the office. "

Beau S. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It's near my house."

Dan F. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I appreciate the competency and professionalism of their employees. The shop is clean. "

Gene L. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like supporting local businesses."

Henry B. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their personable service, and they do a good job."

Jimmy G. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everybody is so friendly. They remember my name. They help me put my windshield wipers on. When I buy headlights, they install them for me. Their customer service is great. I am very happy with them."

Karen S. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The people are very nice."

Matt P. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was very satisfied. The car was done exactly when they said it would be. I will take my cars back to Ernie's every time."

Mike S. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that I was able to go in and talk to the mechanics in the shop. They knew what they were talking about, so I felt like I could trust them. "

Penny S. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They take care of the problem. They are efficient, and they do good work."

Randy R. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their cooperation, and they were very courteous."

Richard R. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"If there is a reoccurring problem, they take it right back and fix it properly."

Stephen F. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were convenient, and they had everything I needed."

Tatiana S. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I really liked the printout that they give me after the service had been completed. It was very detailed. It explained everything that was wrong and what was fixed. It was easy to read, and it let me know that the items on the printout had been checked."

Ariel E. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When I couldn't pay for my smog, they worked with me to reduce the rates. They lowered the price by half for me."

Ben P. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Probably just the quick service"

Blair B. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're convenient."

Bob L. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are really responsive. They follow through and they don't give up until they find the problem. They're also a local business."

Bonnie L. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I trust them. I feel like they are honest. They really care about my safety in the car. They are very gracious and kind to an old lady. They are very special people."

Brian S. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Just their service and their service managers"

Bud A. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It is a family-owned business. It is part of the community."

Carol J. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It is convenient and local."

Cate L. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their friendliness and straightforwardness"

Charles N. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are handy."

Chris M. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do their work in a very professional manner. They will immediately change something that goes wrong. They fix it quite well."

Chris P. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a really good job smogging my truck."

Corrine H. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have a very personable service. I was a first-time customer and they went out of their way to help me."

Danielle G. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job. It was quick."

Dewey S. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The knowledge that they have, their equipment and their honesty"

Diane N. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The fact that they are close by"

Don A. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got us in and they did a fine job."

Don R. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do good work and they have nice people working there."

Donn C. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are friendly. We perceive them to be honest. They charge a fair price and they do what they say they will do."

Donna B. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very personable, nice and knowledgeable."

Doris C. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their location is close to me and they're personable. They help out whenever I have problems. "

Fred O. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything was put together fast. I was satisfied with it."

Gail R. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been very satisfied. I feel confident that they'll help me with the car. They're local and I like that."

Hans G. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They've had their operation there for thirty years. The people take care of you as if you were one of them. Ernie seems to have it together."

Hugh W. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There was an unorthodox problem. The mechanic, Ryan, looked at what the situation was and fixed it. It was above and beyond what they normally do. "

James B. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're conveniently located."

Janet B. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have good customer service."

Janet R. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're local. They've been here for a long time. They're all very professional."

Jean F. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their knowledge and their friendliness. Diane and Chris are great people. I've been going to them for years"

Jeff P. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their knowledge, and how quickly they got back to me on things that I called them about, they were pretty prompt answering questions and they took care of my needs. "

Jennifer W. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It is convenient."

Jim H. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I come in and get my car fixed the same day."

Jim N. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They treat me pretty well. They don't treat me like just another number. They are very family oriented."

Jim Y. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are prompt, very professional and they tell me exactly what is wrong with my car. My car is ready when they say it will be."

Joan W. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their knowledge and efficiency"

Joanne P. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"After I made an appointment, they were ready for me when I arrived. They had it ready in less time than they estimated."

John S. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their friendliness and knowledge"

Karrie B. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very nice and their prices are good."

Keith P. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The convenience, and the service is good."

Ken F. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are honest and quick. I have never been surprised by the price."

Ken M. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It is close to my home. I am very satisfied with their service. The price is right."

Ken R. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I am able to schedule an appointment and they provide me with a ride back and forth. I am just totally satisfied."

Larry O. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It is convenient. They do a good job. They are reasonable."

Larry S. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"First of all, they are close to my house and they always do what they need to do."

Marvin D. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We are always satisfied with the work."

Meghan H. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are convenient and the people that we deal with are very helpful. It is a local company. They are familiar with my car and they know who I am. The quality of service is also very good."

Nancy F. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"That it is local, and they are friendly and good at what they do."

Pat T. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He always does a good job."

Paul H. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The staff and the quality of the workmanship"

Pauline R. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It's close."

Phillip L. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The efficiency of the place is wonderful. They are also reliable. The parts they use are always reliable and cheap. They are very well organized and I like them very much. They are easily the best mechanics in the area."

Randy K. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their hospitality, they get back to you and they are on top of stuff."

Rich L. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have very good follow-up and communication over the phone. After they diagnosed the problem, they called me up to let me know what was wrong."

Richard P. Verified Ernie's Service Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are local and they have good service. They are also friendly and they know me by name."

Amanda K. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They get me in pretty quickly, both with and without appointments."

Danny B. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They have been around forever, and they are convenient to my location."

Dean A. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I think they are trustworthy and prompt."

Kyle A. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The people who work there know their stuff. I go there because the parts people know their parts, and the service people do a good job. I have used them for the past twenty-five years."

Ricardo V. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They get things done."

Daniel F. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They offer discount coupons for oil changes."

Mike A. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked that they were AAA approved. It showed that they had some level of standards for their operation."

Mitch J. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked that their store was laid out well. The service personnel were friendly and not condescending. They had a nice waiting area. I had smog work done by them, and I also purchased my auto parts there. I felt like I could trust them with my car."

Perri B. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I had them do my smog check. They did a good job. They were local. I liked that."

Cathy D. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seem trustworthy, honest and they provide you with a lot of information."

Dan R. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Chris is always helpful. I have always had a lot of satisfaction with the service he provides. Everyone else is very friendly as well. They have kind of a small-town atmosphere."

Dan V. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are friendly."

Daniel M. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very knowledgeable about everything they do."

Danny W. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The friendliness of the staff and the cleanliness of the store"

Dave F. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"If there is something wrong, they are good about fixing it."

Dennis E. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their personal touch"

Dina B. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are close by and nice people."

Forest H. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I think they do a good job."

Greg M. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The location is convenient."

James W. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I had an emergency brake adjusted and they did an excellent job. I was very pleased."

Jes J. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their mechanics' attitudes and abilities, they are all top-quality mechanics."

Kathy Z. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The personalized and good customer service, they are accurate about the turnaround time."

Kelly C. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The people are very helpful and friendly. The service has always been great. They call to inform you about what is going on before doing any work."

Kelly T. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their quickness, and they get the job right the first time."

Ken M. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It is close by. They do good work."

Mark B. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The customer service, they were very honest with me and they've been very fair. Sometimes, they take care of small issues free of charge."

Martha T. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are close to my house. I love them. They are great."

Matt T. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are conveniently located. They were able to start the work on my truck earlier than they said they would."

Nick H. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are really friendly and easy to work with."

Nick W. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like that they are very quick and they seem to be pretty honest, which is hard to find at an auto repair place. They will tell me if I don't need something."

Ray W. Verified Ernie's Service Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are nearby."

Bob C. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are responsive, and they usually get to the problem."

Bob R. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very close, and they have a pretty complete line of abilities."

Daniel M. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Friendly, and they do the work."

Eric B. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They can service my ATV."

Harry B. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are local."

Jenny Y. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are close by."

Marion P. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"They drive me home while my car is being worked on."

Matt O. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Familiar faces"

Robert H. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I have known them for years. They are friendly people."

Charles K. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their location was close to my home, and they did a good job on my car."

Joey M. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like that they are local. They provide a quick service, and their staff is really friendly."

Karen S. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their convenience and scheduling, I can just drop by to have them look at my car."

Patricia A. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are friendly and nice. They do good work."

Rick P. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are really convenient, they do good work, and they get right on it."

Allan R. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their responsiveness"

Chris S. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They know what they are doing."

Chris W. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They have a friendly staff. Most of their technicians are knowledgeable."

Danny B. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like a few of the people that work there. They always help me out a lot."

Elwin H. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Ryan Devonshire, the mechanic"

Gayle S. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I was able to make an appointment for the next day. "

Gillian A. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The people who work there and the quality of the work"

Jeff E. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The location is great."

Jennifer P. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The convenience, as they are close to my home."

Jim M. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They have their own auto parts. So, if they need something, it is right there."

Joe K. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like that they talk to me. They are close by. They do good work."

Lucas M. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, you can reach them easily."

Marielle S. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their friendliness and competence"

Michael W. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It is close by."

Mike D. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seem to know what they are doing."

Mimi G. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their honesty, the convenience, and so far, they seem to know what they are doing. They are really nice. They give me a ride and pick me up while they are working on my car. They are great guys."

Nancy B. Verified Ernie's Service Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They've always stood behind all of the work that they have done."

David S. Verified Ernie's Service Center Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are convenient."

Bill L. Verified Ernie's Service Center Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are convenient and pretty reliable."

Dale T. Verified Ernie's Service Center Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They will try and go above and beyond the call of duty to save you money. Where a dealer would have put in a new exhaust pipe, they were able to work with what I had. They charged me for an extra hour of labor, but they ended up saving me a lot of money."

Thomas C. Verified Ernie's Service Center Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They are local to where I live."

Faith G. Verified Ernie's Service Center Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"The last time I was there, I got a full and thorough diagnosis."

Henry P. Verified Ernie's Service Center Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"I like the parts department. The best thing about their smog check is that you can make an appointment. They're always right on time and faster than other shops. "

Jesse M. Verified Ernie's Service Center Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"I like that they also sell stuff for dirt bikes."

Dean O. Verified Ernie's Service Center Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"They were friendly when I took my car in."

Joe B. Verified Ernie's Service Center Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"Not too much"

Veronica T. Verified Ernie's Service Center Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"It was convenient and close to my home."

Irene T. Verified Ernie's Service Center Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"Nothing"

Ernie's Service Center

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