Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
September 2008
We declare that Driven Auto Care HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1416
(650) 530-0933
826 North Rengstorff Avenue
Mountain View, CA 94043

Driven Auto Care is a full-service auto repair shop that serves Santa Clara County motorists. Its services include smog checks, alignments, oil changes, major engine and transmission repairs, electrical and check engine light diagnoses, brakes, air conditioning, and more. The Mountain View-based company works on all domestic and foreign vehicles, and specializes in Nissan, Infiniti, Honda, Acura, Toyota, and Lexus.

Owner Paul Jancis founded Driven Auto Care in 2007 after working in dealerships for many years. He says the notion to open his own shop came from a desire to provide a more personalized approach to customer service. Mr. Jancis is an ASE Certified Master Technician and a Certified Nissan Technician, and he volunteers for many community-based organizations, including the Boy Scouts of America.

Driven Auto Care takes great pride in its overall appearance, says Mr. Jancis, from its shop floor to its waiting room and restrooms. The company is also proud to be a Clean Bay Business, which means it practices waste minimization and water pollution prevention by keeping pollutants out of storm drains and sewers.

Company Philosophy

“Our goal is to give our customers the most positive auto care experience possible at a reasonable cost. We want to give them the type of services and amenities they’d expect from a top dealership, but with the kind of pricing and personal attention that can only be found at an independent facility.”

Serving all of Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

Full Service Auto Shop
Factory Recommended Service
Check Engine Light Diagnostics
General & Major Repairs
Scheduled Maintenance
Shuttle Service
Smog Inspection

Comparative Summary

During his 12 years working for a car dealership, Paul Jancis increasingly found himself feeling the business was too focused on profits and not enough on customers. It motivated him to start his own repair shop, built upon “the ideal of developing a customer relationship, a customer for life,” he says. The result was Driven Auto Care, providing dealership-quality services to Santa Clara County...

Frequently Asked Questions

Q: Do you offer a warranty?
A: "We have a 12-month, 12,000-mile warranty."
Q: Can I get an estimate in writing?
A: "If you give me an email address, I can send an estimate for your approval, so you know exactly what to expect for the price."
Q: Can I get a rental car while work is being performed on mine?
A: "Absolutely."

Map

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Industry Info

If an auto repair shop is clean and organized, that’s a good sign.
Auto repair shops typically raise images of oily rags and grimy mechanics. To some degree, that stereotype is justified; it’s just the nature of the business. But according to Paul Jancis of Driven Auto Care, that’s all the more reason...
Findings based on statistically reliable research from 150 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
92%
n = 150

Diamond Certified Qualification

Based on 150 customer surveys, we declare
Driven Auto Care
has passed all rating steps and has earned
The Diamond Certified Award
No. 1416
Continuously qualified since September 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Bobby T. Verified Customer Name
"They are very knowledgeable about Nissan cars."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Driven Auto Care
826 North Rengstorff Avenue
Mountain View, CA 94043
(650) 530-0933
(650) 967-3759 fax
DCID6509673569

Mon - Fri: 8am - 5pmSat: 9am - 4pm

Serving all of Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

Paul Jancis
15
4
ASE Certified Master Technician, Green Bay Business, Nissan Certified Master Technician
250602
Liability Insurance, Worker's Compensation
Automotive Service Association
2007
Specializing in Asian and Domestic Cars
All
12-month/12000-mile warranty on parts/labor, Manufacturer's Warranty
Santa Clara Auto Repair

Photo & Video Gallery

Survey Responses For

Driven Auto Care

Driven Auto Care: Average 8.8 out of 10 based on 150 unique customer surveys of these open ended questions.
Bobby T. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very knowledgeable about Nissan cars."

Danny F. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think they are honest. They work well with me."

David F. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Honesty."

Dolin P. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have integrity and they are personable."

Greg B. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I know the people. They are honest."

Guillermina P. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was satisfied with the job. I could ask him questions."

Ivy M. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, I drive all the way from Hayward to go see them. He is honest and he doesn't dumb things down for me because I am a woman. He makes things easy for me to understand. He treats me like a sister. I completely trust him. I am not worried that he is going to sell me anything extra. I talk about him a lot with my friends. He is pretty awesome."

Laura B. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very convenient, affordable, and friendly. They know what they are doing and they go out of their way to fix my car. I have recommended them to others."

Mark G. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very friendly. He treated me like a special customer. The service was quick. It was done when he said it would be. He was very professional."

Sally S. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have very good customer service and really good quality work. My experience with them has been excellent."

Toni T. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Just the personal attention, the fairness of the prices, and it was really clear that he knew what he was doing. He was very personable, nice, and clean."

H. S. A. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do what they say they are going to do and for the right price."

K. A. R. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service is prompt. They get things done really fast. Everything is on time and that is the best part about it. I've been really happy with their service."

M. C. W. A. B. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personality is good. They are helpful. They're doing great."

Abhishek K. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is very professional. He does a great job and he is very timely. He always responds to me on time. If he says it will take three hours, it takes three hours. He doesn't overcharge. I've had a good experience with him."

Alexi Z. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Paul was very attentive and on top of things. I thought they were great."

Eluis G. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Customer service, they were friendly people."

Gilbert E. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and it was a clean place. It was very well run."

Jose M. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I got my last smog check there. I thought they were friendly and knowledgeable."

Mary I. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the promptness and the ability to take me without having to wait. They were able to give me accurate information without making it sound like everything was a life and death matter. As far as I know, the quality of the work was very good."

Natasha C. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Customer service, they answered all of my questions. If they had to look something up, they would. I got my answers. I refer my friends and family to them."

Pauline M. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly, timely and reasonable."

B. I. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their machine is good. They're good guys. They a good and fast alignment service. I am very satisfied."

B. A. B. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seemed to be very professional, polite, courteous and they did really good work."

H. R. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service and their pricing, they are doing great."

H. S. A. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The job is done right the first time."

Alex H. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They know me. They were helpful in answering questions even though they didn't get any revenue from giving out the answers."

Jennifer D. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast. They did everything right."

Anthony S. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have good service."

Ashish K. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They got the job done quickly and they were friendly."

Barbara M. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're convenient, straightforward, and they do a good job."

Bob H. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their prices were good. They did well. They also gave me a ride back to work."

Bob J. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are courteous, prompt, and the work seems to be excellent. The service is pretty good."

Bruce F. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought they were honest and open."

Chano Z. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service is extremely focused on customer satisfaction. They have professional workmanship and a good understanding of their customers' situations. They did everything to my expectation."

Chiaching W. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The location, they were close to my work."

Cliff M. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly, quick and they did a good job."

Cynthia B. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Paul is wonderful. He is very honest."

Dan S. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous and quick to respond. They seemed very honest."

Danny F. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very nice people, they are honest."

Diana E. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest."

Diana L. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very thorough and honest."

Doris O. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal service, I can trust them."

Eric M. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like Paul Jancis. He was honest, knowledgeable and intelligent. When I had a question, he was able to answer it or find the answer for me. I really liked his attitude."

Eric S. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very efficient, personable and very quick at what they do. They didn't make me wait."

Erwin D. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very honest and to the point."

Garett O. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Paul was a good and honest guy. I liked the combination of competence and honesty."

Gary B. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seemed like they cared about my car. They were very courteous."

Gary R. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was willing to work with my schedule. He picked my car up and dropped it off. He was very accommodating."

George C. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His honesty, and he did the job quickly."

Gilbert E. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very communicative. They told me what they were going to do. They told me what the price was going to be and made me feel that they were competent. They did a very good job."

Greg B. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have good quality service. I trust them. It's a great place. I highly recommend them."

Greg T. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner."

Gursimran D. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their follow-up and the fact that I got information about what was done. They were professional, to the point and they had good customer service. The woman in the office was really good."

Hannah W. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly. They explained and showed me what was wrong with my car. Also, they were cheaper than the dealership."

Hanry K. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were thorough and right on the mark. They explained a lot of what I needed to do and what needed to be done."

Ivy M. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His honesty."

Jeff C. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt. They called me with a direct estimate. When the work was complete, it didn't cost any more than they estimated. It was done when they said it would be done. I thought they did a good job."

Jeff D. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I would have to say that they completed the job as promised. They were on time."

Jeff M. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The gentleman who helped me went out of his way to go above and beyond to answer my questions and get the parts for my car. He had really good customer service skills."

Jennett H. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that I was able to bring my car back in when I had questions."

Jeremy K. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was able to do my brakes on a pretty short notice."

Jeronimo D. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were nice. They scheduled my appointment and they were awesome. In comparison to other places, they were top notch. They were booked for the day that I wanted to bring my car in, but they were able to schedule me in for the next day. They answered al."

JoAnn B. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The job was done quickly and in the amount of time they said it would be done. When I got my car back, it was running really well. He didn't try to tell me that I needed a lot of other stuff done."

Joe W. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I really liked the owner. He gave me a lot of personal attention. He drove me to work while they were working on my car. He did a good job and at the price he originally quoted me. Overall, I was really satisfied. They did a great job."

John M. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their price and their service."

Jorge K. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, I think they are doing great."

Mara V. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service, they were very friendly and helpful."

MaryAnn I. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The fact that they did what I asked them to do, and it was reasonably priced. It was done in a short amount of time. They pointed out things that I needed to take care of."

Matt W. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their knowledge, honesty and customer service, I was very satisfied with them. I had a great experience. I wouldn't hesitate to recommend them to people. I have nothing but stellar things to say about them. They gave me information about the pricing."

Michael P. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Quality, honesty and speed."

Mike T. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The friendship of Paul and all of those guys, they always do a very good, top of the line job. They are always professional."

Robert D. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick. They diagnosed the problem quickly and the price was reasonable. The people were very honest and nice. I was very pleased. I will go back."

Sally S. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought he was very honest. He got everything done very quickly and pleasantly. I was happy with the service. Everything went really smoothly. I was very happy."

Steve H. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Courteous and friendly."

Suzanne R. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did good work. Plus, they are nice there."

William P. Verified Driven Auto Care Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was fast."

Deleon H. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The guys were pretty good."

Kim H. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are honest about what is needed. They explain things well."

Mary O. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I actually consulted him before I purchased my car. He was open and honest. He informed me of the pluses, advantages, and disadvantages of the models I was looking at. I have been using him ever since. He is very fair with his prices and suggestions for service."

Suketu D. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were available at the time they said they would be and they finished it in the time specified. They were courteous and very nice."

Daryn G. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their honesty, they were upfront about what the problems were and they did everything right."

Johnathan D. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work."

Sheryl P. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their professionalism. I liked that they were done on time. The shop was really clean and the lobby and the waiting area were nice. I liked that they treated me like an intelligent human being and not as a silly 'broad' with a broken car. I had a."

Tom W. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are close to my home. The quality of the work is good. They are very customer care conscious."

B. M. S. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The service was great."

C. D. C. G. L. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It was cheap."

Anil W. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Honesty, quality, timeliness and they always update the customer with what is going on."

Brian G. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The value, the price, their communication and the customer service."

Brian R. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seem very competent."

Carolyn C. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very nice. It is close to our work. They call me and let me know when I can pick it up. They are very efficient and their prices are good."

Catherine N. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The ease of it."

Dieter K. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very helpful when diagnosing the problem that another dealership wasn't able to determine. They are quite knowledgeable."

Glen G. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He expedited it fairly quickly and it was done right."

Gloria V. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Everything they did was fine."

Hai H. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They got things done in a reasonable amount of time and they were on time."

Hugo H. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are prompt and courteous. They give great service."

Jeff H. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Just all around good service, it was a very painless experience."

John H. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Talking to the owner, he was pleasant and straightforward."

Monica M. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He answered all of my questions. He let me know what needed to be done and he discussed what needed to be done before starting the work. I appreciated that."

Steve R. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"That they're a small shop and owner operated, Paul is a nice guy. He seems honest about everything. He seemed like he was truly trying to be helpful with all that he was doing with my car."

Thomas A. Verified Driven Auto Care Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The customer service of the employee that helped me, I purchased some wiper blades and she helped me install them. I couldn't figure out how to unclip them. It made me feel like I had to go back to school."

J.H.A.C. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He gets my trucks in and out very quickly. He knows that I have a business and I appreciate how quickly he gets things done. Paul runs a good shop."

Amanda S. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Convenience and a good reputation."

Joseph C. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He was willing to negotiate with me on the price."

Kyle K. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It's close to where I live and work."

Lia A. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He gave me a good picture upfront of what was involved and the price was as quoted."

Randy B. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It is convenient for me. They have a good service."

R.K. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are pretty good."

Excel L. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are easy to get to. The location is convenient, right down the street from us. We've had small things done. They attend to us right away and there are no problems."

Brad R. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are professional and they get the work done on time."

John S. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did the work quickly. I was satisfied."

Suzanne A. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did my brakes a while ago. I got in and out with no 'BS'. I checked around and the prices were competitive and the quality of the work was good."

William B. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I felt comfortable with the owner."

A. L. T. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The service writer has a good attitude."

H. A. R. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were able to take our car in right away for an alignment."

Brian B. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Friendly, honest service."

Chris S. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Friendly."

Corey P. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very convenient. It was very quick and efficient. I brought my car in and left their garage to do a little shopping. Costco is right down the street."

Daryn G. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He was always available. He communicated with me every step of the way. They were pretty good."

Diego B. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Prompt service and professionalism."

Don M. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got the work done at a reasonable price. It solved the problem."

Gregory R. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Honesty and friendliness."

Nicole M. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:No
Q3 & Q4:"The guy who helped me was very upfront with everything. He let me know what was wrong and how long I had until I needed to get it fixed."

Patrick R. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The honesty and the information, they explained everything that needed to be done. They helped me understand how to do it."

Steve S. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He works with me and my customers well."

Yully G. Verified Driven Auto Care Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are conveniently located. They are nearby my work. They offer comprehensive packages and their prices are reasonable."

A.A. Verified Driven Auto Care Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I got my car back in about two hours."

Pablo M. Verified Driven Auto Care Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were okay. They took me in and got the problem taken care of pretty fast."

Robert C. Verified Driven Auto Care Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are quick and fairly honest."

Susan H. Verified Driven Auto Care Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"It is close to where I work. They get the work done very quickly."

Daniel C. Verified Driven Auto Care Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Their prices are good. They seem like nice people. Their prices, the service, the turnaround time, everything was pretty good. Also, I like their location, and how close they are to me."

Judy C. Verified Driven Auto Care Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"It was a very friendly service. They were very knowledgeable, accommodating and quick. The timing was very reasonable."

Susan H. Verified Driven Auto Care Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"It is close to where I work."

Ian T. Verified Driven Auto Care Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They gave me a discount, which is why I would use them again."

Mary B. Verified Driven Auto Care Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They took me in rather quickly."

Nomi C. Verified Driven Auto Care Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They checked everything out really well."

Chris W. Verified Driven Auto Care Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They are friendly and fast."

David D. Verified Driven Auto Care Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"The owner seemed to know what he was doing. He was nice."

Gerry D. Verified Driven Auto Care Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"I liked that they fixed my car when I brought it back. The owner has a good relationship with his customers. He was easy to talk with."

Imtiaz S. Verified Driven Auto Care Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They were courteous people and easy to deal with."

Josh M. Verified Driven Auto Care Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"The customer service was good. They understood the problem. They were nice."

David M. Verified Driven Auto Care Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"I can't think of anything right now."

Alfonso E. Verified Driven Auto Care Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"They were okay."

Steve S. Verified Driven Auto Care Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"They were friendly and they have a clean facility."

Anu N. Verified Driven Auto Care Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"I don't see anything that I like best about them."

Diana H. Verified Driven Auto Care Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"Their promptness, the car was ready when they said it was going to be."

Francisco M. Verified Driven Auto Care Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"Nothing."

Edgar P. Verified Driven Auto Care Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"They were nice."

Eliza B. Verified Driven Auto Care Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"I can't say that I like anything about them."