Independently Rated Highest in Quality
Originally Earned:
October 2013
We declare that Dr. Carl Hirsch HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2060
(925) 405-6916
1613 Locust Street
Walnut Creek, CA 94596
Dr. Carl Hirsch

Dr. Carl Hirsch provides comprehensive eye care services for all types of patients (including children with vision-related learning problems) at his Walnut Creek facility. In addition to performing eye health evaluations, fitting patients with glasses and contact lenses, and diagnosing and treating eye diseases, Dr. Hirsch’s practice offers surgical (LASIK) and non-surgical (CRT) options to nearsighted patients who want to get rid of their glasses.

Dr. Hirsch and his staff strive to make each patient’s visit as pleasurable as possible from beginning to end. “We always have our patients’ insurance papers ready and clearly explain the details of their coverage,” he says. “We also coordinate benefits if they have more than one insurance plan, escort them to the examination room within five minutes of their scheduled time, and hand them over to our skilled opticians for eyewear selection and/or contact lens instruction.”

Dr. Hirsch prides himself on keeping up with the industry’s latest technology and products, including progressive no-line bifocals and cutting-edge contact lenses. “We believe an educated patient is a happy patient, so we always discuss every option,” he says. “Patients are the most happy and confident when they fully understand and participate in the final product.”

Company Philosophy

“We strive to provide quality eye care with a personal touch, and we do whatever it takes to make our patients happy. Whether that means going to bat for them if they have insurance issues or quickly replacing their eyeglass lenses, we look forward to serving every patient’s optometric needs.”

Serving all of Contra Costa County including Concord, Richmond, Antioch, Walnut Creek, Pittsburg, San Ramon, Danville, Brentwood and Martinez.

Comprehensive Vision Exams
Contact Lenses
Treatment of Eye Diseases and Dry Eyes
Children’s Vision
Vision Therapy

Comparative Summary

Maintaining patient satisfaction is a crucial aspect of any eye care professional, but it’s even more important for optometrists that have earned the prestigious Diamond Certified award. For Dr. Carl Hirsch and his staff, the key to achieving and maintaining high levels of patient satisfaction is simple: treat every person who visits their office with respect and ensure they receive a...

Frequently Asked Questions

Q: Can you check my eyes for macular degeneration?
A: "Yes, and we can also educate you on the warning signs to look for. "
Q: What are “floaters”?
A: "Floaters are cells that float around in the back of the eye. They can appear as dark specks or clear, amoeba-like shapes, and they generally show up when you’re looking at a high-contrast object, like a blue sky, a white wall, or a boo...
Q: I have a history of problems with contact lenses. Can you fit me with lenses that are comfortable to wear?
A: "Generally speaking, we should be able to fit you with the right contact lenses. Even if you’ve had trouble wearing them in the past, we can present a lot of options that weren’t even available 10 years ago. For example, people wi...

Industry Info

Take simple steps to help prevent vision loss as you get older.
Some vision changes during and after middle age are normal, but some are serious warning signs of eye disease or future vision loss. Having a good relationship with a local optometrist can help you offset normal vision loss and catch eye diseases in...
Findings based on statistically reliable research from 125 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
94%
n = 125

Diamond Certified Qualification

Based on 125 customer surveys, we declare
Dr. Carl Hirsch
has passed all rating steps and has earned
The Diamond Certified Award
No. 2060
Continuously qualified since October 2013.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Jackson A. Verified Customer Name
"I would give them a '15'. I liked his patience."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Dr. Carl Hirsch
1613 Locust Street
Walnut Creek, CA 94596
(925) 405-6916
DCID9259324362

Tue: 9:30am – 6:30pm
Wed – Fri: 9am – 5pm
Sat: 9am – 1pm

Serving all of Contra Costa County including Concord, Richmond, Antioch, Walnut Creek, Pittsburg, San Ramon, Danville, Brentwood and Martinez.

Dr. Carl Hirsch, Owner
35
3
6046
Liability Insurance, Workers' Compensation
American Optometric Association (AOA), California Optometric Association (COA), College of Optometrists in Visual Development (COVD)
1981), COA Speaker Award (1980
1978
Comprehensive Vision Exams, Contact Lenses, Treatment of Eye Diseases and Dry Eyes, Children’s Vision, Vision Therapy
Contra Costa Optometrist

Photo & Video Gallery

Survey Responses For

Dr. Carl Hirsch

Dr. Carl Hirsch: Average 8.8 out of 10 based on 125 unique customer surveys of these open ended questions.
Jackson A. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Patient, and he took the time to listen to all of my questions. He is a great doctor."

"I would give them a '15'. I liked his patience."

Anita S. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's good."

"I liked the overall thoroughness of the exam."

David G. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is really nice. He is really comfortable to be around."

"He is just really friendly."

David H. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He was very kind to my son, even though he doesn't show signs of emotion. He was very nice, very professional, and very helpful."

"They were very nice, and he was very patient. I liked the way he treated us, and he allowed me to go in with my son. He took my son's disability into consideration. I would ask what he was doing, and he would answer very patiently. He was perfect, and the girls in the office were nice as well. We will definitely go back."

Matt M. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's good."

"Everything is best. I'm very happy with Dr. Hirsch."

Hanna D. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend him."

"He is really kind. There was a mix-up with my insurance, so I had to pay cash. He gave me a discount. He found my problem and treated it correctly."

Jennie K. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is straight to the point, and you can trust him."

"He is trustworthy, and he makes time for you. It is easy to get in touch with him."

Julie W. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is fabulous."

"His attentiveness and determination to get the prescription correct. My eye sight is very complicated, but he went all out to get it right for me."

Leah A. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He takes my insurance, and he is close to my office. I have referred him before. Nice people work there, and the office is nice."

"I don't have to wait. I got in and I got out."

Matthew M. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very prompt, courteous, and professional."

"Not only did they perform the expected services, they helped with some insurance issues that came up, which was very helpful."

Rich M. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is a very good practitioner, and he has a very good bedside manner. He has a great office."

"The bedside manner, he is very easy to talk to."

Adrian L. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's good. He's a seasoned professional."

"He's a seasoned professional."

Andrew C. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The office is well-run, very thorough, and has a good stock of glasses to choose from. The location is convenient. It's close to the highway, and parking is easy."

"Dr. Link was very thorough. She answered every question. She was very diligent. She presented a number of different technologies I was interested in. She was an amazing optometrist."

Anita E. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He takes his time. He's a very caring doctor. He's not in a hurry. Super knowledgeable"

"He's not in a hurry. He takes his time with his patient."

Ann H. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is a very caring individual. He is very talented, accomplished, and skilled. He looks for answers and solutions."

"They are very service oriented and very caring about their patients."

Andrea P. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's a great eye doctor."

"I liked the way he was with my child. He was very kid-friendly."

Barbara R. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I can't imagine going to another eye doctor. I've been going to him for years, except when I moved out of state, but when I came back, I looked him right up again."

"I just think that I'm getting a thorough and complete examination. Things are explained. The scheduling seems to be good, and there are always great people in the front office. "

Jackson M. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very patient."

"His knowledge, and he walks you through what you need."

Bernice C. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're fine. They do what they do, and they get it done."

"The reason I chose them is because a lot of optometrists keep uneven office hours, and I wasn't able to make a connection with other eye doctors. Dr. Hirsch's office is always open, and they return phone calls."

Beverly L. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very attentive and very detailed."

"His convenient office hours"

Boris S. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is very friendly and very professional. He goes beyond just the regular kind of check-up. He tries to explain what's going on. He's very open. He uses technology and always seems to know what new products are on the market. If you have been using a product for a long period time, he will try to offer you something new that you might not know about."

"I will use him again in a month or so for a check-up. I've been using him 6-7 years. He's always available when I need him. I like to communicate with him. He's very open and a very pleasant person to deal with. I like his personality. I'm very satisfied with everything from his office staff to his service. I think he's about perfect."

Carlos Z. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"A caring and good guy who's easy to talk to, he's a down-to-earth kind of guy."

"Very flexible with me, and I never have a problem getting an appointment. He works with my schedule. He's usually up to date on all of his machines. He tries to always have the latest technology."

Carrie Y. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"His exams are very thorough and I feel comfortable asking him questions about my eyes. It's important to me that I feel comfortable with my doctor."

"His mannerisms and his doctor-patient relationship, I'm very satisfied."

Charles K. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I use Doctor Link. She's extremely thorough and does a great job, a very complete and accurate check-up."

"I go to Dr. Link. I appreciate the fact that she double-checks results until she's sure she's getting accurate information. She does a regular full exam with full dilation and doesn't miss anything."

Christina V. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very thorough and knows what he's doing when it comes to his line of work. He always makes his patients feel very comfortable."

"He's thorough."

Cindy V. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is an excellent doctor. He listens and takes care of me."

"He is a very easygoing doctor. I feel that I can talk to him about any concern that I might have. Honestly, I am very satisfied with the service I have received from him."

Claudia R. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's thorough, friendly, professional, technically state-of-the-art, and current in his profession."

"I trust him. I have a tough prescription, so anyone who takes good care of me scores high marks."

Cristina S. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very easy to work with."

"He accommodates our family's schedule, so we don't have to make multiple appointments."

Ryan M. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've been going to him for a long time. "

"He's very thorough, does an excellent job, explains things very well, and answers any questions that you might have."

David I. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Make sure you talk prices before you say yes."

"He takes the time to explain everything."

David M. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He seems to be caring and knowledgeable, and he doesn't over treat."

"I trust him. I've been using him for 10 years."

David M. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very diligent and goes out of his way for you."

"He's been a great doctor. He's given us his home number to call him on the weekends if we had problems. My daughter got contacts that she puts in at night. It was her first time with that. The doctor gave us his personal number in case we had any problems. He's very available for the patient."

David V. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He just has a really good practice. He takes the time to really work with his patients. He's a great eye doctor."

"I like the convenience of his office. I can get in and see him easily. He's a good guy. We see Dr. Hirsch regularly. I'm very satisfied with everyone in his office. All of the people who work for him do a great job."

Dale R. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's excellent."

"I've been going to him for a long time. He gives excellent service."

Debbie H. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very friendly, helpful, and he has a good ear. He really knows what your needs are. He tries to meet those needs."

"He is friendly, and he is very upfront. He listens to your concerns."

Deborah A. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very knowledgeable, he has up-to-date equipment, and he spends time answering questions. He's very available."

"He's friendly."

Donna L. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very experienced and professional. I think his practice is very friendly."

"I trust him. The supply of frames is good."

Eloise C. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Good doctor, very thorough, patient, and friendly"

"His thoroughness"

Eric O. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's a really friendly guy, and he does good work, very professional. I take my teenaged son with me when I go to see him. The doctor treats him nicely. It's a positive experience."

"He has a really good staff. They are always friendly, and they help you out."

Fred M. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's thorough, has a good manner about himself, and he has a nice shop."

"Just the whole exam, it's nice and casual. We have a couple of things in common, and we talked about those, so it was good."

Avery D. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I recommend him to everyone that I know. He has awesome recommendations and is very personable."

"He gets straight to the point."

Jim O. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's caring and fair."

"He's caring."

Joan W. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very meticulous. He is very caring. I think he's really concerned about all of his patients. He's entertaining. I enjoy his company. If he were an MD, I'd say he has good bedside manner. He's intelligent and a good conversationalist. I think that's important."

"I think professionally he's extremely competent, and I feel confident."

Joe W. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He works hard to get it right."

"He works hard to get it right."

Juliana L. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Is there a choice? I don't think anyone can do better."

"He's an excellent doctor."

Katie R. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is very good and patient."

"His patience, he is very good all around."

Kent G. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's got a crazy sense of humor."

"He's on time, local, and has easy parking. I think he does fine. I've been seeing him for quite a number of years."

Laura A. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's dependable, trustworthy, and has good bedside manner."

"He was definitely trustworthy. I went in for one appointment, and it was awesome. "

Lisa P. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very knowledgeable"

"Easy to understand, I have always been very satisfied. "

Lisa S. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very knowledgeable, thorough, and kind."

"He's very knowledgeable and experienced. He knows what he's doing."

Maggie G. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very thorough, it was probably the most thorough eye exam that I've ever had. Dr. Link really listened to me. She listened to my issues and needs. I haven't really had that. I have always had optometrists who did what they wanted to do. She's very customer oriented."

"The customer friendly atmosphere, from the front desks all the way through, I felt like they were very responsive."

Marianne D. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's a good eye doctor."

"He's close to my office."

Marty M. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They provide pretty good one-on-one service. I feel like everyone knows who I am. They're people who actually care."

"It's a very personable service. When I go there, they know me and treat me like an individual and not a number. I'd rather drive to their service than to a closer one that I don't like as much."

Michael B. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend him."

"He seems to be straightforward and gets to the point."

Michelle W. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's great. He's always there when you need him."

"He's great. He's always there when you need him. I like and respect everything that he does. "

Nancy P. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I feel like he's very nice, thorough, and patient."

"I keep going there. I think he's a great doctor. He knows what he's doing, and he's got a great bedside manner. It's all pretty good there."

Nancy T. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's a great doctor, and they have a good selection of eyewear."

"He's good at his job. I'm perfectly satisfied with him."

Peggy S. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He has great bedside manner. He's humorous and kind. "

"He's a good doctor. He's perfect."

Phil V. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I had an issue with my eyes. I called that morning, and within an hour, they worked me into their schedule. It was awesome."

"Very personable"

Randy K. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's thorough, accurate, knowledgeable, and very modest."

"He's good people. He's just really good at what he does. He always makes it a great experience. He's an interesting guy. He does his business, and he's personable about it. I like his personal touch."

Sherry D. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd like to say that I've been seeing him for over 20 years, and I think he's a splendid physician. He has a good rapport with children and adults."

"He explains things in a manner that I can understand, and he is very thorough with his explanations. I think he's just fine the way he is."

Susan K. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very personable and very professional. I feel like he's thorough and asks questions. He's a problem solver if you are having issues."

"He's willing to experiment with different contact lens prescriptions, so I can get the best out of my vision."

Tammy Y. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very thorough and very knowledgeable."

"His office staff is awesome."

Teri B. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've only seen him once. He did a good job and got me the glasses that I needed."

"I can't really say what was best. My one experience with him was fine."

Walter Y. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's a fantastic OD. I've been seeing him for 30 years."

"His thoroughness"

Wendy M. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's efficient and has great hours."

"I trust him."

William H. Verified Dr. Carl Hirsch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's extremely knowledgeable and patient. He is able to work with you in any capacity in order to help you get a pair of quality eyeglasses."

"His personality"

Cody N. Verified Dr. Carl Hirsch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He was very direct and gave a lot of good opinions."

"I like that he proposes solutions, and he will work until he finds a solution that works. Most optometrists will go with the first solution, but he will go beyond that."

Sonya P. Verified Dr. Carl Hirsch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I had a good experience. He was very informative about the type of contact lenses I needed, and he recommended different lenses for my glasses."

"I liked how he told me about the contact lenses."

Mason W. Verified Dr. Carl Hirsch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He is very friendly, and the service is very good."

"I got service very quickly, and it was good quality."

Alex C. Verified Dr. Carl Hirsch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I think he has a lot of experience."

"He is very patient and calm. He talks to me, and he describes whatever I ask him about. I like that."

Alyssa S. Verified Dr. Carl Hirsch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Everything was very good there. It seems like he's been doing the work for a long time. He's very knowledgeable."

"Everything was fine."

Brendan C. Verified Dr. Carl Hirsch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Very knowledgeable and communicates very well, very clearly"

"Particularly pertaining to his being knowledgeable, he has a lot of ideas for different things to try. If there are different kinds of contacts, for instance, he explains the difference between them and explains why he recommends that you try one over the other."

Cathy G. Verified Dr. Carl Hirsch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He's a great doctor. He listens, and he's local."

"He's a good doctor. He listens."

Dave A. Verified Dr. Carl Hirsch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He's a good eye doctor."

"He's close to my office and easy to get to. I'm pleased with his services."

Emily A. Verified Dr. Carl Hirsch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He's pretty no-nonsense and very comfortable to work with. He's very good at his job and very knowledgeable."

"I think he's very knowledgeable and no-nonsense."

Graham C. Verified Dr. Carl Hirsch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I'd say he's very professional and personable."

"I think gives a thorough eye exam. "

Jennifer M. Verified Dr. Carl Hirsch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I would say that I really like going to him, because I've never had an issue with my prescription. He's really good at working with me to adjust anything just to make it more comfortable for me."

"I like best that I'm comfortable. They have a wide variety of frames, plus quick and efficient service. I've been going to him for over 20 years. "

John G. Verified Dr. Carl Hirsch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He's very pleasant, straightforward, and professional."

"The professionalism"

Loren I. Verified Dr. Carl Hirsch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He pays attention, asks the right questions, and does what needs to be done."

"He did what I wanted and not what he necessarily wanted. He's fine."

Lydia M. Verified Dr. Carl Hirsch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Nothing really jumps out at me. I would say it was a good experience overall and that he has a helpful staff."

"I haven't had any problems. Everyone is friendly and provides quick service. Also, there was good a follow-up from the office staff."

Marissa C. Verified Dr. Carl Hirsch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He seems very knowledgeable and is a good doctor."

"He's just very pleasant."

Natalie R. Verified Dr. Carl Hirsch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He's very personable, very calm, and low key. He puts his patients at ease. I've been a patient for many years, like 30 years."

"He takes his time."

Michelle C. Verified Dr. Carl Hirsch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He's thorough with his work. He's complete. Everything he does is spot on. He makes sure that his diagnosis is correct. He double checks. If you're not comfortable, he makes sure you're comfortable with what he comes up with in his results."

"He's thorough with his work. He's complete. Everything he does is spot on. He makes sure that his diagnosis is correct. He double checks. If you're not comfortable, he makes sure you're comfortable with what he comes up with in his results."

Roberta J. Verified Dr. Carl Hirsch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Professional, thorough, and obviously knowledgeable"

"I appreciate Dr. Link's professional knowledge. "

Tim S. Verified Dr. Carl Hirsch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He does a great job, and you don't have to wait long for an appointment."

"He's very consistent. He doesn't try to sell you vision products that you don't need. He doesn't try to change your prescription every year, even though he'd make more money if he did. "

Brenda S. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"He seems to be very competent and pleasant."

"He actually had a very nice manner and was down-to-earth. He took time to explain things to me."

Eric D. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"He was a nice, old, crusty guy."

"The staff is friendly. I enjoyed talking to them about great places to eat in the area. He's great."

Keith M. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"He has a nice office, and they do good work there."

"Personally, it is convenient for me."

Ben J. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I am about a block away from him, so it is very convenient, so far so good."

"The convenience, and they have a nice selection of frames."

Linda L. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Very thorough"

"Pretty efficient in how he does the eye exam"

Alison B. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I don't know."

"He's reliable."

Ryan H. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"He's pretty detailed and true in his examinations."

"You can ask him questions, and he tries to answer honestly."

Benjamin K. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Informative, he's a good doctor who is well-trained in his field."

"He's concerned about his patients. He's a good doctor."

Chris W. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Very personable"

"Easily accessible"

David B. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"The support from everybody in the office is very good."

"The thoroughness"

Diane H. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"He's thorough."

"He's thorough."

Frank F. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"He is able to give you a decent exam of your eyes. He takes VSP health insurance."

"I was happy with my new glasses."

Holly N. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"He's efficient."

"He gets the job done."

Jaclyn S. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I don't know."

"There are evening appointments and weekend appointments. I'm in and out."

John P. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"He's a good doctor."

"He went to UC Berkeley."

Lois L. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"He's attentive to your needs. He's creative in his solutions, and he's personable too."

"His creative approach to solving your price problems, he offers a lot of different ways to improve your sight by using different options."

Mathew F. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I don't know."

"My prescription worked out really well."

Rachelle L. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"He's traditional."

"His expertise and the number of years in the business"

Rod W. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I would refer him. I was disappointed that I had to pay extra for the retina picture. I was very satisfied with the product I got from him."

"I've already scheduled an appointment. I'm taking my mom there too. The selection of eyewear is good."

Sharon S. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"He is very personable and professional."

"I'll go back to him, because I feel like he listens to my needs and takes time with me. They are always timely."

Susan C. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I think that he could update his examination room. It's a little antiquated."

"I like Dr. Link. She's why I go there. The office staff are nice enough. They are kind and courteous. "

Susan T. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Not sure"

"Convenient hours"

Vicky B. Verified Dr. Carl Hirsch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Friendly, and the service is okay."

"I will use them again until I find another doctor I like better. "

Mark S. Verified Dr. Carl Hirsch Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"Professional and knowledgeable, but he is a little abrupt and does not have the best bedside manner. He does know his stuff."

"Thorough"

Tara F. Verified Dr. Carl Hirsch Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"Convenient location"

"The convenient location"

Daisy L. Verified Dr. Carl Hirsch Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"I'm not sure. I've only seen him twice."

"He's accessible."

Ken H. Verified Dr. Carl Hirsch Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"He's a good guy. He's personable."

"He's personable, and he seems like he knows what he's doing."

Nathan S. Verified Dr. Carl Hirsch Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:

"I don't think there's anything to tell."

"He's a doctor who can do the work."

Julie H. Verified Dr. Carl Hirsch Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:

"I don't know."

"He was, for the most part, on time and personable."

Jayden H. Verified Dr. Carl Hirsch Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:

"If you are really into one-a-day contact lenses, then he's your man. "

"Dr. Hirsch is a nice guy. We certainly got along on a personal level."

Madison T. Verified Dr. Carl Hirsch Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:

"I thought his office was very small. He didn't have a large selection of glasses. The contacts were expensive. It was very expensive overall. I would recommend him to a friend, but I'd say that they should check ahead of time to make sure that her insurance would pay the bill."

"When I lived in the area it was very convenient."

Jack I. Verified Dr. Carl Hirsch Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:

"He's reliable and pretty consistent."

"Everything besides the scheduling is great. He's a great doctor."

Luke A. Verified Dr. Carl Hirsch Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:

"I would go to a different doctor who spends more time on the patient."

"He's personable and convenient."

Owen L. Verified Dr. Carl Hirsch Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:

"What I would tell other people depends on whether his third try to get my glasses right works out."

"He's cordial. His eye exam is fine, but the right eye of my glasses has been off for the past two prescriptions. They are making a third one, but I haven't tried it yet. I will use them again if they can make my glasses right for me."

Hanna S. Verified Dr. Carl Hirsch Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:

"Not to go there"

"I didn't like anything about it."

Emily O. Verified Dr. Carl Hirsch Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:

"I don't feel that he gave my situation the attention that it should have had."

"He got me in and out on time."

Zoe W. Verified Dr. Carl Hirsch Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:

"I can't recommend him."

"It was a convenient location. The people in the office seemed nice."

Elizabeth M. Verified Dr. Carl Hirsch Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:

"Not to go to him, I would not recommend him at all, because of his attitude."

"Nothing"

Ryan L. Verified Dr. Carl Hirsch Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:

"I would n