Independently Rated Highest in Quality
S e c o n d                              Consecutive Year        
Originally Earned:
June 2010
We declare that Dollens Electric Corporation HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1658
(408) 692-5939

Dollens Electric Corporation services and installs electrical and solar power systems for residential and commercial clients throughout the Greater Bay Area. The company’s electrical services include breaker panel upgrades; switch and outlet replacements; outdoor spa wiring; recessed lighting, generator, ceiling fan and motion-activated security lighting installations; and more. For solar systems, it offers complete design, installation and testing services—including energy audits and site surveys—and submits tax credits and other incentive paperwork through its SunnyCal Solar division.

Owner Jason Dollens started his electrical career installing and supporting computer systems that were built for visual imaging and radiography. He became an electrical apprentice soon after and spent many years working for a union shop before establishing Dollens Electric Corp in 2005. “I’ve always liked the technical side of systems installation,” he says. “I enjoy finding solutions to my customers’ electrical problems.”

Dollens Electric Corp also installs whole house fans made by industry leader AirScape, which can be mounted between existing rafter spacing (eliminating the need for intrusive cutting) and are backed by a three-year warranty. To learn more or to schedule an appointment, Mr. Dollens invites potential customers to visit www.dollenselectric.com.

Company Philosophy

“We strive to offer service with integrity and contribute to the greater good of our community. Our company is very family-oriented, and that approach translates to how we treat our clients—if they ever have problems, they can talk directly to the owner. We take time to advise our customers on the products and installation methods that will best achieve their goals.”

Serving all of Santa Clara County including Milpitas, San Jose, Sunnyvale, Santa Clara, Mountain View, Palo Alto, Cupertino, Los Altos and Gilroy.

Residential & Commercial
Remodels
New Construction
Alternative Energy – Solar Power Generators
Battery Back Up Systems

BP Solar
Evergreen Solar
Fronius
Fronius
Generac
Generac
Kohler
Kohler
Schneider
Sharp
Sharp
Square D
Square D
Xantrax
Yingli

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for electrical service companies that have earned the prestigious Diamond Certified award. As a family-owned and operated company, Dollens Electric Corp truly understands the importance of determining and meeting its customers’ needs. “We’re able to give our customers more personal and responsive...

Frequently Asked Questions

Q: Can you tell me what size solar system I need?
A: "Absolutely. On average, we spend 20 hours characterizing and analyzing each prospective solar customer’s electrical usage before we propose a system. We also tell our customers what their new electrical bills will be and what the precise cha...
Q: Can you tell me what size generator I need?
A: "Yes. Before we sell you a generator, we’ll spend a great deal of time talking with you about your energy needs—where you want to put it, what the noise level should be, what the permitting requirements are and so forth. We’ll make a recommen...
Q: How much experience do you have?
A: "Our owner, Steve Dollens, has been in the electrical business for 30 years. On the solar side, we’ve been installing systems for four years. In Amador and Calaveras Counties, we’re the largest solar installer by a two-to-one margin over our...

Industry Info

When choosing a generator, pick one that can effectively handle your specific power needs.
“People who need generators can be divided into three tiers,” says Steve Dollens, owner of Dollens Electric Corp in San Jose. “The first tier consists of those who experience frequent power outages. Generally, that’s related to altitude. As you go...
Findings based on statistically reliable research from 70 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
93%
n = 70

Diamond Certified Qualification

Based on 70 customer surveys, we declare
Dollens Electric Corporation
has passed all rating steps and has earned
The Diamond Certified Award
No. 1658
Continuously qualified since June 2010.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Alana P. Verified Customer Name
"He explained everything and he did a good job."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Dollens Electric Corporation
(408) 692-5939
(408) 608-2600 fax
DCID4089296100

Mon – Fri: 7am – 7pm
Sat: 8am – Noon
 

Serving all of Santa Clara County including Milpitas, San Jose, Sunnyvale, Santa Clara, Mountain View, Palo Alto, Cupertino, Los Altos and Gilroy.

Steve, Jason and Josephine Dollens
30
10
AeroVironment Certified, EPA-Lead Certified, Nissan-Leaf Certified Charger Installer
867376
Liability Insurance, Worker's Compensation
National Association of the Remodeling Industry (NARI), Solar Electric Industry Association (SEIA), Solar Electric Power Association (SEPA), U.S. Green Building Council
San Jose Better Business Bureau Featured Electrician - 2009
2005
Design and Build of Electrical Systems for New Construction and Remodeling, Energy Use Assessments, Electrical Generators, Photovoltaic Solar Electric Systems, Energy Monitoring and Reporting Systems, Residential Lighting, Residential Voltage Wiring, Installation of Electric Car Chargers
BP Solar, Evergreen Solar, Fronius, Generac, Kohler, Schneider, Sharp, Square D, Xantrax, Yingli
300
Residential and Commercial, Rural and Wineries
Lifetime Warranty on Workmanship, 10-Year Warranty on Solar Materials, 3-Year Warranty on General Electric Materials

Survey Responses For

Dollens Electric Corporation

Dollens Electric Corporation: Average 8.8 out of 10 based on 70 unique customer surveys of these open ended questions.
Alana P. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He explained everything and he did a good job."

Carol V. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and courteous. They did the job well. I was very satisfied."

Charles S. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came when we needed them. It was kind of an emergency and they got here quickly and took care of the problem for us."

Dick B. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt. They discovered the issue quickly, fixed it, and left the area clean when they finished."

Dorothy P. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were really professional."

Earl S. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came when they said they would. They took an interest in my problem. They were able to figure it out."

Ester M. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their efficiency and professionalism, everything was on the estimate and nothing was added on at the end. He estimated what he was going to do and that was what he did. They were great."

Frank P. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seem to be very honest, reliable, and right around the corner from us. They are great."

Gretchen S. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professional, efficient, and nice. They showed up on time. They cleaned up after themselves. They did everything right."

Jane S. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were personable, clean, they did what they said they would do, and provided us with options. They're top-notch."

Jeff M. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came out and fixed the problem quickly."

Jerry P. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were efficient, they got the job done, they cleaned up the mess, and left the house as neat as when they arrived."

Jill H. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a great job and they were friendly."

Jim S. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were timely and they did a good job."

Joana C. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people who came out were very nice, clean, and the job was done right."

Judy B. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly, they knew exactly what they were doing, and they told me the price beforehand."

Katherine S. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional."

Larry B. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very personable. Everything they did was good. I was happy with their work. I called them a couple of times."

Laverne C. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that the prices were reasonable and they were really easy to work with."

Linda G. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly, knowledgeable, and able to do a lot of things I asked on the fly. They were very accommodating."

Louise P. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seemed knowledgeable. I was very satisfied with the work they did."

Manuel N. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The aspect of dealing with them was pleasurable. I spoke with the owner. He had a good personality and made sure I was satisfied. Also, he knew what he was doing and the price was right."

Marlin M. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was fine. It all worked out very well. I haven't had any problems since."

Marlowe M. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professional, friendly, and they did the work well. I was satisfied."

Michelle F. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owners and their people are really nice. They are efficient, the prices are reasonable, and they have a lot of integrity."

Mike B. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came when they were supposed to and did what they were supposed to do."

Mike F. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are prompt, they do what they're asked to do, and they go beyond the call of duty."

Nancy M. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They performed well."

Nick S. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner is the one who has done work at our house. I know enough about electricity to know he's absolutely competent, he does the right thing, and his prices are reasonable."

Remedios D. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They worked really well. What they did works well too."

Rodger C. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The best part was that he showed up right on time. When he had to come back, he was right on time also, which was amazing. He did the work cleaned up, and he was out of here."

Ron C. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They replaced a broken fuse. I thought they were very professional and quick. They explained a lot of things and kept me in the loop. They charged me the market rate. In the end, I was pretty happy."

Stuart L. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Good communication with information and answering of questions and good follow-up, they did a fantastic job."

Victor C. Verified Dollens Electric Corporation Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came on the weekend, which really surprised me, because they knew how important the project was. They put in the extra effort."

S. E. Verified Dollens Electric Corporation Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I can call and ask them to do a job. They're out there, they let you know what it will cost, they are very clean, and they do a good, professional job. I use them all the time. They are a number one company."

Bill W. Verified Dollens Electric Corporation Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of their work"

Brian G. Verified Dollens Electric Corporation Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Good service, on time, and the work was done well."

Dale P. Verified Dollens Electric Corporation Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their friendliness, their courtesy, and their promptness."

Ed D. Verified Dollens Electric Corporation Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They provided good advice and they cleaned up after themselves."

Gayle S. Verified Dollens Electric Corporation Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're very technically competent and they have good ideas on different installation options."

Graeme M. Verified Dollens Electric Corporation Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very knowledgeable. They had a site team for the job and they did a good job. The job went a little longer than originally thought, because they found some additional items that needed repair, but they stayed with it and made sure it was finished. I think they even put in more time than they were able to bill us for."

Joseph D. Verified Dollens Electric Corporation Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The fellow who came out was very helpful. He explained a lot of things."

Kathleen N. Verified Dollens Electric Corporation Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were reasonably available and pleasant to deal with."

Kristen K. Verified Dollens Electric Corporation Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They answered our questions and told us everything they were going to do before they started. They were professional, they did what they said they were going to do and when they said they were going to do it. They did a great job. We were very satisfied."

Lynda S. Verified Dollens Electric Corporation Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and professional."

Mona H. Verified Dollens Electric Corporation Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They came out when they were supposed to. They were clean and they picked up after themselves. When they had to make a hole in the wall, they told me beforehand. They also listened to what I wanted."

Neil A. Verified Dollens Electric Corporation Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I've used them several times. They seem pretty honest."

Randy K. Verified Dollens Electric Corporation Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were competent and honest."

Russell M. Verified Dollens Electric Corporation Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient, clean, and they seemed to know what they were doing."

Steve S. Verified Dollens Electric Corporation Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The fact that they were able to troubleshoot the problem"

Barbara S. Verified Dollens Electric Corporation Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were quick, on time, and efficient. They cleaned up after themselves."

David R. Verified Dollens Electric Corporation Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were punctual and they met their commitments on time."

Desiree C. Verified Dollens Electric Corporation Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He was personable. He went over and above the standards. He helped me understand what was going on. It was an enjoyable experience for being electrical. They were also reasonably priced."

Joseph C. Verified Dollens Electric Corporation Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did the work on time."

Linda S. Verified Dollens Electric Corporation Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were careful about explaining to me what needed to be done."

Mark O. Verified Dollens Electric Corporation Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Everything was fine."

Matt B. Verified Dollens Electric Corporation Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Prompt service"

Neil S. Verified Dollens Electric Corporation Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were knowledgeable and they worked with me on the price."

Noah E. Verified Dollens Electric Corporation Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a fine job. They were competent and friendly."

G. P. H. R. Verified Dollens Electric Corporation Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly."

Jaime M. Verified Dollens Electric Corporation Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were honest, friendly, and they did the job quickly."

Joe H. Verified Dollens Electric Corporation Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are pretty efficient."

John O. Verified Dollens Electric Corporation Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They took the time to explain things. They were honest. They didn't do more than what needed to be done."

Michael H. Verified Dollens Electric Corporation Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"The guys they sent out were pretty good."

Sandy F. Verified Dollens Electric Corporation Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They come back and fix things if you have any issues, no problem."

Jerry C. Verified Dollens Electric Corporation Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Compared to the other contractors, the quality is not bad."

Frances M. Verified Dollens Electric Corporation Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"I liked the first gentleman who came and did a small job."

Edward G. Verified Dollens Electric Corporation Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"I liked the man who did good work."

Frank J. Verified Dollens Electric Corporation Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"They did the job and it was okay."

Nick S. Verified Dollens Electric Corporation Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Nothing"