Independently Rated Highest in Quality
F o u r t h
Consecutive Year
Originally Earned:
May 2014
We declare that Delta Pacific Builders Inc HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2172
(925) 201-6391

A recent insulated patio cover installation by Delta Pacific Builders

Delta Pacific Builders Inc installs patio covers, awnings, decks and carports; handles concrete and paver projects; and provides other general construction services for clients in Contra Costa County. In addition to its residential construction capabilities, the company offers various services that are designed to improve commercial properties, including equipment cover installations and storefront remodeling.

Owner Dan Phippen credits much of Delta Pacific Builders’ success to its customer-oriented approach to the construction process, which includes communicating with each client about the specifics of their project and making sure the jobsite is completely clean at the end of every workday. “We’ve built a reputation for being responsive to our clients’ needs, and we approach each phase of the job with that in mind,” he says. “Our customers know we’ll maintain high standards of quality throughout their projects.”

Delta Pacific Builders’ focus on quality also extends to the products it installs, which include patio covers made by industry leaders like Alumawood and Metals USA. “Our customers really appreciate having access to such high-quality products,” says Mr. Phippen. “By taking the time to address their needs, we’re able to make sure the products they choose perfectly complement their properties.” 

Company Philosophy

“Our goal is simple: be on time for every project and make sure we’re providing high-quality work from start to finish. We do what we say we’re going to do and always keep our promises regarding pricing, and it’s this type of honesty that makes our clients return and recommend us to others.”

Serving Contra Costa, Alameda, Solano and Stanislaus Counties

Patio Covers
Glass Solariums
Concrete & Pavers
Awnings
Carports
Decks
Room Additions 

Alumawood
Brock Deck Systems
Durawood
Metals USA
Trex
Trex

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for patio cover companies that have earned the prestigious Diamond Certified award. For Delta Pacific Builders Inc, the key to achieving and maintaining high levels of customer satisfaction is simple: clearly communicate throughout every step of every project and make itself readily available...

Frequently Asked Questions

Q: How long will it take to complete my project?
A: "It depends on a lot of factors, but we’ll evaluate your project before any work begins and let you know what to expect. We’re very good at providing accurate time estimates for our projects. "
Q: Can you help me achieve the results I want even if I don’t know the details?
A: "Yes. If you know the results you want (shade on your patio, an aesthetic look that won’t cut off light to the dining room, etc.) but don’t know how to get there, you can rely on us to determine the best ways to achieve your goals...
Q: Why should I consider a solid, insulated patio cover?
A: "A solid, insulated patio cover offers more shade, is sturdier and provides additional protection. You can step on it to clean or maintain the outside of your home, which is helpful. We always recommend solid patio covers for two-story homes...

Industry Info

If you’re having a patio cover installed on your property, insist on getting permits to protect yourself and your investment.
Many Bay Area cities have stringent guidelines when it comes to building codes and permits. Some homeowners find this process to be a hassle, but experts say the rules exist primarily to protect consumers. Building codes set guidelines for...
Findings based on statistically reliable research from 108 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 108

Diamond Certified Qualification

Based on 108 customer surveys, we declare
Delta Pacific Builders Inc
has passed all rating steps and has earned
The Diamond Certified Award
No. 2172
Continuously qualified since May 2014.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Jack L. Verified Customer Name
"They left everything clean. They came in and did what they were supposed to do. I was very satisfied with the job."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Delta Pacific Builders Inc
(925) 201-6391
DCID9253826520

Mon – Sun: 8am – 5pm

Serving Contra Costa, Alameda, Solano and Stanislaus Counties

Dan Phippen, Owner; Dave Schmidt, Partner
43
8
795657
Liability Insurance
Bethel Island Chamber of Commerce, Better Business Bureau
1981
Patio Covers, Glass Solariums, Concrete & Pavers, Awnings, Carports, Decks, Room Additions
Alumawood, Brock Deck Systems, Durawood, Metals USA, Trex
100
Commercial, Residential
Workmanship Warranty for Original Owner, Manufacturers’ Warranties on Products
Contra Costa Patio Covers

Photo & Video Gallery

Survey Responses For

Delta Pacific Builders Inc

Delta Pacific Builders Inc: Average 9.6 out of 10 based on 108 unique customer surveys of customer satisfaction.
Jack L. Verified Delta Pacific Builders Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very professional, and they did what they promised to do."

"They left everything clean. They came in and did what they were supposed to do. I was very satisfied with the job."

Bill G. Verified Delta Pacific Builders Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were easy to work with, and they did a good job. "

"They were easy to work with, and they did a good job. "

Bill R. Verified Delta Pacific Builders Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"As far as I am concerned, they are the very best."

"Their material is great, their workmanship is great, and their work stands up. They do everything they promise to do, and they are very professional."

Bill B. Verified Delta Pacific Builders Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did good work at a fair price."

"I just like them."

Bob C. Verified Delta Pacific Builders Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is a very honest man, and I have never had any problems. He does most of my work if I ever need anything done."

"They are here in the morning, they work until closing, and they finish their job. That is the best I can see, and if there is a problem, they will come back and take care of it."

Bruce M. Verified Delta Pacific Builders Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have already told some friends that they listened to what I wanted, and they produced."

"I had several bids on this job for a patio, and they were the first ones that really understood what I was after. They performed at a reasonable price, and they did a good job."

Chuck O. Verified Delta Pacific Builders Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are honorable."

"They are punctual, and they do what they say they are going to do to the letter. They go above and beyond to make sure the customer is very satisfied. At the end of every work day that they were here, you couldn't tell that they were here by how well they cleaned up."

Doug M. Verified Delta Pacific Builders Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd tell people to give them a try."

"There was no nonsense, no hard sell. He got me the right product for the right price. He took care of me properly."

Gary R. Verified Delta Pacific Builders Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very efficient, and they do quality work."

"They do what they say they're going to do."

Matt G. Verified Delta Pacific Builders Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're a good contracting company. They did a good job."

"Quality workmanship"

Gerald P. Verified Delta Pacific Builders Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional, they do a good job, and they clean up after themselves. There are no negatives about the job."

"Their timeliness with doing the work, I was very satisfied with the entire job."

Nathan M. Verified Delta Pacific Builders Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I met the guy, and he seemed like an honest man. I like him, and everyone else that's met him likes him too."

"They did exactly what they said they were going to do."

John O. Verified Delta Pacific Builders Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they do great overhangs"

"Their customer service, the people they sent out to build the overhangs were very professional. They went out of their way to make sure we were satisfied with both of the products that they built."

Larry V. Verified Delta Pacific Builders Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional. I had a problem with a leak, and they came out right away and fixed the problem. We're so happy with the quality of the work, really excellent workmanship. The workers were great with my girls. They're awesome."

"As soon as I met Dan, he was excellent, he gave me his design, we worked on it together, and he came up with other ideas. I trusted his design and his work. When they went and did the job, it was just like it was scheduled, and it was done without any problems. "

Matt A. Verified Delta Pacific Builders Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They tell you what they will do, and they do what they say they will do. They're not your typical contractor, when you have to guess when they will be showing up. They get in, get it done, and they're gone."

"How efficient and reliable they are"

Luke B. Verified Delta Pacific Builders Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very honest, reliable, fast, and they're very reasonably priced."

"I liked the fact the owner was very honest. He reminded me of my grandfather, so I trusted him a lot. It was a really good experience."

Mike M. Verified Delta Pacific Builders Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd tell them that I had a good experience with them."

"I don't have any one thing that comes off the top of my head."

Mike F. Verified Delta Pacific Builders Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very reliable, affordable, and offer good quality work. He's very thorough, explaining everything to us prior to the installation."

"The quality of the work, and he's very thorough prior to constriction. He discussed details about the job, provided us with several options, and handled all of the permits and the HOA. Everything went perfectly. I couldn't have asked for a better experience."

Ronald T. Verified Delta Pacific Builders Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them that they're honest, trustworthy, clean, and they're easy to work with and talk to. I have already referred several friends who had come over and admired the work that was done."

"That they're honest, trustworthy, clean, and they're easy to business with and talk to. I had one little situation with some concrete work regarding a fence they had built for me, but I was able to get that squared away with a couple of phone calls."

Sandy G. Verified Delta Pacific Builders Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd show them the good work that they did."

"They were prompt, and they got the job done quickly."