Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
February 2006
We declare that Cleaner One, A Division of Beaton Flooring HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #851
(925) 388-6915
125 Ryan Industrial Court, Suite 113
San Ramon, CA 94583

Cleaner One, A division of Beaton Flooring, has serviced the Tri-Valley for over 15 years. Owner and San Ramon resident Paul Beaton is the third generation in his family to work in the flooring industry. Paul has a C-15 flooring contractor's license and along with his service techs has worked hard to maintain honor roll status with the Better Business Bureau.

Trained by the Institute of Inspection, Cleaning and Restoration (IICRC), Paul and his cleaning techs are certified. The carpet cleaning industry does not require certification and not all carpet cleaners are educated and certified in this manner. Homeowners are put at ease when they learn Cleaner One meets carpet manufacturers' standards to service their carpets and keep their warranties valid.

In addition to carpet and upholstery cleaning, Cleaner One offers tile and natural stone cleaning and restoration. Paul found that a lot of his customers had beautiful natural stone installed in their homes, but had little or no knowledge of how to maintain and protect their investment. After training and becoming a VIC Certified Stone and Tile Technician, Paul was prepared to provide expert service and education to his customers. With every stone estimate, Paul takes the time to share valuable information to allow potential customers to choose the best course of action. Every client receives the necessary information about how to maintain their stone surfaces after a restoration.

 

Company Philosophy

"We believe our education and consistent training sets Cleaner One apart from other companies. We make it our business to keep abreast of new developments in the floor care industry. We know what it takes for our clients to maintain their carpet warranties and prolong the life of their carpet and natural stone surfaces. When you choose Cleaner One you receive nothing short of expert care!"

Serving the East Bay

Carpet Steam Cleaning
Upholstery & Rugs Cleaning
Carpet Repair
Tile & Grout Cleaning & Sealing
Natural Stone Cleaning & Sealing
Natural Stone Polishing & Honing
Hardwood Floor Deep Cleaning
Exterior Stone Pressure Washing

DryTreat
DryTreat
StoneTech
StoneTech

Comparative Summary

Before Cleaner One begins cleaning carpets, it goes to extraordinary lengths to mask a home’s furnishings to protect them from any potential damage. This precautionary measure, part of what owner Paul Beaton calls “the company’s system.” He says his company's system is well beyond the industry norm and has been met with resounding approval from Cleaner One’s...

Frequently Asked Questions

Q: Why should I choose your company over a competitor’s?
A: "Rather than sell ourselves, we prefer you check us out for yourself. Research our contractor’s license, Diamond Certified status and record with the Better Business Bureau. We want you to trust us because of our record."
Q: Can you give me a bargain on carpet cleaning?
A: "If you want the absolute cheapest company, we may not be it. Some companies promise the cheapest prices above all else, but they can’t offer the quality we do. We’re reasonably priced and do the best work, so we feel we offer the...
Q: What services do you offer?
A: "We offer carpet, upholstery and rug cleaning; carpet repair; natural stone care; tiling and grouting; and exterior stone care."

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Industry Info

Beware of carpet cleaning companies that over-promise.
The carpet cleaning business is rife with companies that overshoot their guarantees and, in the opinion of Cleaner One's Paul Beaton, under-deliver. “You need to do your research,” says Mr. Beaton, owner of Cleaner One in San Ramon....
Findings based on statistically reliable research from 166 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
89%
n = 166

Diamond Certified Qualification

Based on 166 customer surveys, we declare
Cleaner One, A Division of Beaton Flooring
has passed all rating steps and has earned
The Diamond Certified Award
No. 851
Continuously qualified since February 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They do a good job. The carpet comes out nice and clean."

–Andrea G.

"They are quick. I like Sean."

–Brenda P.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Cleaner One, A Division of Beaton Flooring
125 Ryan Industrial Court, Suite 113
San Ramon, CA 94583
(925) 388-6915
(925) 837-3729 fax
DCID9258373779

Mon - Fri: 9am - 5pm
Sat: By Appointment

Serving the East Bay
21
4
IICRC, VIC Certified Stone & Tile Tech
696452
Liability Insurance, Worker's Compensation
Better Business Bureau

Paul Beaton, President

1994
Carpet Steam Cleaning, Upholstery and Rug Cleaning, Carpet Repair, Tile and Grout Cleaning and Sealing, Natural Stone Cleaning, Sealing, Polishing and Honing, Hardwood Floor Deep Cleaning, Exterior Stone Pressure Washing
DryTreat, StoneTech
Residential and Commercial
Manufacturer's Warranty