Clean Air HVAC, Inc.

Clean Air HVAC, Inc.: Average 9.3 out of 10 based on 81 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Ed G. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are good. You get the best deal."

"Their promptness"

Glenn A. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did a great job."

"Thorough"

John H. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I called for a cleaning, they did a good job, and also replaced some older duct work while they were doing the cleaning. "

"The service call coordinator was very nice and explained things well."

Joseph L. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very fair and didn't recommend unnecessary work."

"They are very honest."

Judy R. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I definitely would recommend them. They are nice people and very prompt."

"I like that they responded immediately to my service call request."

Maria E. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are trustworthy, reliable, and dependable."

"Roy Branda"

Sarah H. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The staff was very pleasant and professional."

"They showed up when they said they would"

Mary H. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do what they say they are going to do and they seem to really understand everything they are doing."

"They didn't try to oversell when they came out to check what service we needed."

Michelle W. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Very nice people, and they got the job done quickly."

"Polite and very professional about explaining the work"

Peter C. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Honest company"

"They did what they were hired to do, no selling unnecessary work. "

Regina H. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They're good."

"They are detail-oriented."

Richard T. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Roy is a great guy, a lot of integrity."

"I think they are a '15'. They did what they said they were going to and the crew was on time. They are just the best."

Robert R. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Great prompt service, very polite technician, and they took the time to explain things."

"Overall quality and honesty"

Sonia W. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very efficient and they do a fabulous job."

"They respond quickly and the service is excellent. They are always on time."

Tom B. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Honest, quick, and they know what they are doing. I was impressed."

"They came out to the house when they said they would."

Victoria O. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Very responsive and very responsible"

"Very courteous"

Will M. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Top-notch customer service no matter how busy they are, no matter if the temperature is 100 degrees, no matter if they were working all day, they came right away."

"Their commitment to customer satisfaction, they didn't try to sell us something right away. They really tried to save us money and repair things. They have a lot of integrity."

Amanda W. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was on time. He also called back when he said he would. I thought he was great."

Ann C. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's very reliable. I'm in real estate and I use him for all of my clients."

Ben G. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and clean. They were there when they said they would be there."

Brian B. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very reasonable, on time, and honest. They had a friendly service."

Brian W. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were honest, and the gentleman who came here spent a lot of time explaining to me what he was doing. I also liked that there was a supervisor present the whole time, and not just the workers. "

Carole B. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He seemed like he was very honest. He explained what he was doing and what I needed to have done. He was excellent."

Danielle V. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time. They answered my questions. He fixed only what needed to be fixed. The technician was nice and he gave me a lot of information about maintaining my heating and air conditioning systems. "

Danny R. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He bent over backwards to do anything I needed. He was very accommodating."

David V. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got the job done and it works now. When I called him, he came out and got it done. Everything was excellent."

Derek C. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was very resourceful, friendly, and he followed through on what he was going to do."

Eileen M. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything was great. I needed some work done at the spur of the moment. When I called, he was going out of town. He delayed his trip to come and complete the work for me. I was very impressed. He met me early and he was really nice. After the inspection,"

Elizabeth A. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was pretty efficient. He came out, did the work, and left."

Eric B. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast. They responded to our call quickly."

Gin Y. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Roy is very good."

Jason F. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"No runaround, he did the job quickly and did it right the first time."

Jeremy C. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought he was very honest. He showed up on time and fixed the problem. "

Jim F. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He explains things very well. He doesn't gouge you. He fixes things and sometimes doesn't even charge you."

John J. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had a quick response, especially on the phone."

Judy B. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was very good, honest, and efficient."

Kathy F. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are prompt, courteous, and very honest. They clean up after themselves."

Kim K. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was honest and fair. He doesn't tell us work needs to be done when it doesn't. I'm a Realtor and I refer all my clients to him for inspections. "

Marissa E. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was nice. He knew what he was doing and he didn't gouge us. He was very honest, which we appreciated. He was great. "

Matt C. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very easy to get a hold of and very accommodating."

Megan S. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:No

Q3 & Q4:"They were very nice, very professional, and very thorough."

Meridith Z. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was prompt. That's what I remember."

Owen L. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Roy is very personable. He follows up, has great pricing, and does great work."

Phil A. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was honest, responsive, and quick. I like that he is a veteran. I was totally satisfied."

Ronai D. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very professional."

Russel O. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick and easy."

Ryan L. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were everything I needed them to be. They came, did the job, and everything works fine now."

San Y. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is friendly and responsive. He will troubleshoot your problem until it's resolved. He will even show up at night to take care of a problem. He is a service-oriented guy."

Steve M. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's a '10'. He is trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, thrifty, brave, clean and reverent. He also knows his stuff."

Susan T. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like Roy's availability and the way he works to find a solution to my questions and concerns. "

Timothy D. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was prompt, honest about what he could do, and he did the job right the first time."

Victor C. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He knew what he was doing and he was very nice."

Victor M. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Roy is outstanding. I couldn't give him anything less than a '10'. The thing is, he is completely honest. He told us what he did and what didn't need to be done. I would use him anytime."

Victor V. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy they send out knows our system."

Vince L. Verified Clean Air HVAC, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There were multiple things. One was the very personalized service. The owner and the top manager helped me out. They walked me through the project. They were very detailed and very accommodating to my schedule. There was a lot of follow-up. It was fantast"

Alan K. Verified Clean Air HVAC, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They're a reliable company."

"They're very easy to contact and to schedule work with."

Alecia M. Verified Clean Air HVAC, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt and organized. They made sure we knew what was going on through every step of the process."

Anita B. Verified Clean Air HVAC, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The guy was competent and he did a good job. He was accommodating."

Art R. Verified Clean Air HVAC, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I am happy with Roy because I've had others do the same thing, but he spends hours to take the whole furnace apart. I recommended Roy to my new neighbor, and they told me they could not have asked for better work. He is very honest and you really get a go"

Christie S. Verified Clean Air HVAC, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He was quick. I called, he came out, he identified the problem, and he came back to fix it. It was great."

Corbin P. Verified Clean Air HVAC, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He seems very honest."

Lucinda W. Verified Clean Air HVAC, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He was responsive and the pricing was good. I was completely satisfied."

Mark R. Verified Clean Air HVAC, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were there when they said they would be there. They were prompt and their prices were reasonable."

Yvonne R. Verified Clean Air HVAC, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He came out and finished the same day."

David P. Verified Clean Air HVAC, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They do a good job."

"Really, everything was great."

Drew P. Verified Clean Air HVAC, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I would recommend them by giving their phone number."

"They were very polite. I am a Realtor and use them for all my properties."

Kevin T. Verified Clean Air HVAC, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I would tell people they are good and to use them to support local businesses."

"I like working with Roy. He is an owner that takes pride in his work, and they are not a franchise."

Robin F. Verified Clean Air HVAC, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They were very prompt."

"They were very thorough when they visited."

Ryan B. Verified Clean Air HVAC, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Really easy to talk to, down to earth, and they don't try to sell you anything you don't need. "

"Very prompt and thorough"

Travis C. Verified Clean Air HVAC, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They're very responsive and detailed, excellent customer service overall."

"The service technician was very helpful with extra care tips in order to avoid needing future A/C repairs."

Billy J. Verified Clean Air HVAC, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They just did a good job. I was very satisfied."

Eric S. Verified Clean Air HVAC, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I thought they did high quality work. Their prices are reasonable and they have good service."

Julie R. Verified Clean Air HVAC, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was able to come out the same day."

Luis V. Verified Clean Air HVAC, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He comes when I need him to."

Nick V. Verified Clean Air HVAC, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was an expert in my product. He responded expeditiously, as I expected him to respond. He did a great job on my air conditioning and then came again to do my furnace."

Russell I. Verified Clean Air HVAC, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He showed up on time, didn't overcharge for things I didn't need, and overall, it was a really great value."

Larry M. Verified Clean Air HVAC, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were fast in fixing the air conditioner."

Michael M. Verified Clean Air HVAC, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were able to complete the job when we needed it. He had the parts on hand."

Hillary L. Verified Clean Air HVAC, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"He fixed the problem."

Alfred K. Verified Clean Air HVAC, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:

"I liked the way they work. I would use them in the future for non-warranty work."

"The service technician they sent was very personable and he really tried to fix the problem. I liked the way he worked."

Sandra K. Verified Clean Air HVAC, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"He got the job done. He came in, did the job, and it worked."

Clean Air HVAC, Inc.

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified^® Video Profile

Company Capabilities Table

Survey Responses For