Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
September 2005
We declare that Clayton Valley Hardwood Floor, Co. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #749
(925) 672-2597
The Woerner family understands what it means to be reliable. This father-son team has owned and operated Clayton Valley Hardwood Floor Co. for thirteen years. Steve and Paul pride themselves on being conscious of their customers' needs. Simply put, they show up when they say they're going to be there. They understand that when someone has a floor done, they're inconvenienced. Your furniture is out of the house and often the home needs to be vacated until the work is completed. And that's why their priority is getting the job done right and on time, so you're back to normal in a timely manner.

Clayton Valley Hardwood offers an extensive collection of woods from traditional oak, pecan and hickory to the more exotic varieties such as Brazilian cherry. Customers can go directly to the supplier's showroom or warehouse to view the woods installed and finished on the floor.

This takes a lot of the guesswork out of a major decision whether you're building a new home or remodeling a room.

Owner Philosophy

"We’re really committed to quality. Our focus is on doing the job right which means keeping to a timely schedule as well as excellent craftsmanship. We try to do all of it like we’d want it done in our own homes.”
Wood Setting & Finishing
Medallions
Inlays
Borders
Resurfacing
Refinishing
Repairs
New Construction & Remodeling
Serving Contra Costa County
Findings based on statistically reliable research from 122 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 122

Diamond Certified Qualification

Based on 122 customer surveys, we declare
Clayton Valley Hardwood Floor, Co.
has passed all rating steps and has earned
The Diamond Certified Award
No. 749
Continuously qualified since September 2005.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They were very efficient, prompt, and they did a wonderful job. People always comment on our floors."

–Bill S.

"The quality of the floor was great. I was very satisfied."

–Leanne E.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Clayton Valley Hardwood Floor, Co.
(925) 672-2597
At customer's convenience
Serving Contra Costa County
700412
Liability Insurance, Worker's Compensation
Steve and Paul Woerner, Owners