Capstone Remodeling, Inc.

Capstone Remodeling, Inc.: Average 9.5 out of 10 based on 111 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Madison D. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I am satisfied."

"They are responsive to any requests that we have."

Barry B. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do excellent work, high quality craftsmanship."

"They were nice to work with."

Bill C. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"High quality"

"They are a local business. They have great products and offer great craftsmanship."

Brent H. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"He's awesome and so dependable. Their work is really impeccable. They clean up every day. They have been amazing and excellent."

"His people are wonderful. They don't talk trash. The don't disturb the neighbors, and they don"

Dean J. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do quality work."

"Their quality work, they clean up, they are pleasant, and I am proud of the product."

Ed B. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were extremely conscientious and accurate. I interviewed eight companies for a special project, and they were the only ones who got it. They took the time to understand what I wanted. I feel lucky to have gotten them."

"They wanted to get it right."

Ed R. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do quality work."

"Their friendliness, and they have done work for me before."

John B. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The service was fine."

"Their attention to detail and the fact that I can make sure that everything is okay several times during the project"

John B. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would probably say they had a great product and very good personalized customer service."

"I would say their personal service"

Lillian C. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Great quality products, problem solvers, and they help you design tricky built-ins and architectural features."

"Very professional, punctual, and responsive, they were easy to work with."

Rich E. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The service was excellent from start to finish. They came in and started on time, and they finished within the budget. The end product was very nice."

"The owner and his son are very nice to work with."

Walter A. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are a little on the expensive end, but if I needed something else, I'd go back. "

"The help I got in getting what I needed, they custom made a cabinet door."

Chris P. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their quality and attention to detail, the customer service was good all the way around."

Eugene H. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It seemed like they were able to handle the whole project, the design, the construction, the finish work, and the installation."

Ken Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They tell me when they are going to do something. They get it done, and it looks great. If I have any problems, they take care of them right away."

Ann H. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The work was done on time. We had a problem that needed a creative solution, and they were able to come up with one. The quality was really good. If there were any problems, they followed up right away. When they were going to put the handles in, one guy made sure to match them to the refrigerator. I liked their teamwork."

Brad F. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were better than good. We had a bad contractor, and they were just so patient. They just kept following up. They worked with the designer, and they were flexible. They customized everything. They gave me exactly what I wanted. They did the work thoughtfully and well. They really took pride in their work. I liked that they were a small, family-owned company. "

Dan Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their quality was fantastic, and their service was impeccable. They were responsive and professional."

Pat J. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They listened to me. They produced a quality product that many people who come to my home admire. Their workmanship was just beautiful. It was perfect."

Peter R. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their designer Matt's efficiency."

Phoebe B. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I'm an architect, and I enjoy working with them. They are very responsive and intelligent. They follow directions, and their attitude is that of a team player. The quality is excellent."

Linda D. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We liked their work. They did a wonderful job. We would give them a positive recommendation."

Scott F. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their expertise and quality"

Sharleen L. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did an excellent job. I liked working with them."

Sara T. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The whole service from the beginning to the end"

Jesse P. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The ease of doing business with them"

S. M. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their price is good and so is their service. They have a quality product."

Alicia R. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The finished product was just excellent. The follow-through was great too."

Milly Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Service-oriented"

S. C. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very competitive with the price. They followed the schedule, and they had a good product in the shop. They also had good workmen on the jobsite."

Virginia Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very conscientious, quality, responsive, versatile, thorough, and they were craftsmen."

Patricia G. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very professional and honest. The quality is good too."

Jeanine Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are professional, competent, and detail oriented."

Jan H. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had good ideas, and they delivered as promised. They were neat, and they cleaned up after themselves."

Barry Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the personalized attention and the craftsmanship.."

Rosemary Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They just did excellent work."

Dan N. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quality"

Colleen B. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The customer service, and they finished what they said they would. They fixed things the same day, and they were very responsive."

G. A. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service and attention to detail"

Jo E. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The prices, the quality, and the service"

Cyndi &. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the product, the service, and the workers, everything was great."

Paul M. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that they were a small, family-owned company. Their craftsmanship and workmanship were really great."

Charles M. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the quality of the work. They stood behind what they did."

Vivi N. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very responsive, and they try their best to give us the best service they can."

Lauren J. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the quality of the cabinets, and they are very reliable. They were also prompt, and they did a beautiful clean-up job."

Alicia R. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of service was great. They communicated well and did a beautiful job on my cabinets."

Julia W. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service was outstanding."

L. A. M. J. E. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Responsiveness, attention to details, craftsmanship and quality"

S. C. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work and helpfulness with problems"

C. A. B. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, on budget, and they gave me good personal service."

Diane R. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the craftsmanship, the detail, and quality. They took their time and did the job right with the guarantee that if there was something that needed to be fixed, they would come back and fix it."

Yvonne R. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, and I thought the installation was just fantastic."

George A. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their service, professionalism, and design. They were also very responsive, and they did a great job. ."

Steve S. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work"

Casey K. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The person I dealt with promptly returned my calls, and they offered a variety of options. They were pretty efficient."

C. R. V. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of work"

A. S. C. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was all handled well, and the quality of the floors was very good."

Julia F. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The overall quality of work and the person we worked with"

Colleen B. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that they are a small company so they're able to give individual attention. They were attentive to customer service and efficient."

M. M. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they promised."

Chris B. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of workmanship"

Nancy R. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They took care of everything."

Peter A. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Easy to work and communicate with"

Jennifer B. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their quality of work and customer service"

Diana A. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We've used them more than once. They were very easy to work with, and they came out to our house to find out exactly what we were looking for. They designed it exactly like we wanted. They were responsive, clean, and they did what they said they would do. The installation was great."

Hanne S. Verified Capstone Remodeling, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought the workmanship was excellent, and they communicated well."

Daryl B. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They do their job on time."

"They are friendly and reliable."

Don M. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Use them"

"Their follow-through"

Ed S. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I have nothing. We used him for a small job."

"Quick service"

Jason S. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"High quality custom cabinets and good service"

"Their product and service"

Natalie M. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were prompt, and they replied promptly to emails. They were here when promised."

"They were here on time when they were supposed to be. There was no waste of time, and they did a great job."

Patty D. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Make sure they work with your contractor."

"They were fine."

Ryan S. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I recommend him."

"He's easy to work with, he gets back to you quickly, and he has great craftsmanship. Overall, it's just that they are easy to work with, always amendable, always willing to change things, and very helpful."

Angela Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Customer service, I always hear right back from Matt. If there is ever a problem, it is quickly addressed and corrected."

Chris W. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The value of cost, service, and the quality of their workmanship"

Daryl B. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were reliable. Cabinetmakers don't always show up when they are supposed to or do what they say they will. "

Kenneth V. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a great job, and they installed it on time."

Lillian C. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their high quality, their responsiveness, and their willingness to work around our schedule, I had general comfort working with a family business."

Rich K. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very pleasant to work with. They provide a quality product. They are also helpful with the design."

Patty D. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their availability"

Robert C. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very good and easy to work with."

Robert M. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were reasonably priced and very helpful."

Ken N. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Low price, on time, and friendly"

C. A. B. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They had good customer service."

Roddy S. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like the fact that the two principals are personally involved on every job."

Otto Z. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and attentive to our needs."

John R. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were responsive, and they kept their word. Unlike most contractors, they showed up on time."

Nancy T. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Quality of work, competent and easy to talk to"

Jim F. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their promptness and adherence to the schedule"

Nick W. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their courtesy"

Ann H. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The cabinets are beautiful, and they work."

Janet R. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the personable aspect of their service, and we were able to work with the manager to discuss exactly what we wanted. They listened to us and gave us what we wanted."

Deborah S. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time. "

Wendy M. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were responsive."

Kelly B. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Matt was just outstanding in terms of follow-up and follow-through. "

William B. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Matt"

Don S. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are easy to work with, and their quality is very good."

Gloria V. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They delivered on time, and the installation was done to the specifications that we requested. We never had to worry about anything."

John B. Verified Capstone Remodeling, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The price was reasonable, and everything was done on time. Also the installation turned out great."

Claire A. Verified Capstone Remodeling, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They were good, but a little on the expensive side."

"They know what they are doing."

Frank Verified Capstone Remodeling, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Typically, they are easy to work with. I've been using them for the past three or four years."

John Verified Capstone Remodeling, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the owner and the people. They were very accommodating. They dealt with us, and they got things done when they said they would. That is what you need in this business."

Kevin M. Verified Capstone Remodeling, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like Matt. He is the person I deal with. I am a contractor, and I am able to introduce him to my clients. He is personable and able to interact with them."

Tilotamma A. Verified Capstone Remodeling, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Everything, the installation and whatever"

Dennis Verified Capstone Remodeling, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I have done many projects with them."

Mike S. Verified Capstone Remodeling, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It is a father and son business, and they have a local, hands-on approach."

Larry G. Verified Capstone Remodeling, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I don't know."

Barbara L. Verified Capstone Remodeling, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work was really good, and the price was pretty fair. "

Vivi C. Verified Capstone Remodeling, Inc. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"They were pretty straightforward."

M. C. Verified Capstone Remodeling, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were recommended to us."

Cheryl L. Verified Capstone Remodeling, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"The custom work"

Capstone Remodeling, Inc.

Custom cabinets in a variety of wood types and laminates

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Verbatim Survey Responses From Only Verified Customers

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Capstone Remodeling, Inc.