C H Hardwood Floors installs, refinishes, repairs, cleans and maintains hardwood floors for residential and commercial clients throughout Santa Clara County. The company offers an extensive collection of flooring materials, including hardwood, laminate, bamboo, and distressed and exotic wood, all of which can be installed with custom inlays, feature strip borders and other modifications.
Owner Calvin Hoang is a veteran of the hardwood flooring industry—prior to establishing C H Hardwood Floors, he spent several years working for his father’s flooring company and learning the intricacies of refinishing and installation. Mr. Hoang credits his customer service approach for his company’s success. “It’s important for us to do our best on every job and leave the customer absolutely satisfied,” he explains. “Having high-level skills is important, but excellent customer service is the key to staying in business.”
C H Hardwood Floors takes a comprehensive approach to quality control on every installation and refinishing project. Before any work begins, Mr. Hoang personally checks the foundation and subfloor for hidden problems like termite damage and floorboard noise, which helps the customer avoid costly future repairs. “We even follow up months after the job is complete to make sure there are no problems,” he adds. “Our customers really appreciate our dedication to their satisfaction.”
“In order to provide excellent customer service, we build strong relationships with our customers from the very beginning of their projects. We treat them like family, and they know we’ll always be there if anything goes wrong. Our goal is to make each client’s property look valuable and respectable for years to come.”
Serving all of Santa Clara County including Campbell, Los Gatos, Los Altos, San Jose, Sunnyvale, Santa Clara, Alviso, San Martin and Milpitas.
Hardwood Floors Custom Installation
Hardwood Floors Refinishing
Hardwood Floors Repairs
Laminated & Engineered Flooring
Custom Inlays and Feature Strip Borders
Distressed and Exotic Wood Flooring
Custom Staircases
Hardwood Floors Cleaning and Maintenance
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With the right care and maintenance, your hardwood floors can last a lifetime.
Original or new hardwood floors can add value and beauty to any home, but they require some upkeep and maintenance to retain their original luster. To ensure your floors wear well and look great for years to come, consider the following tips: Wipe...
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"It is really good customer service, impeccable work, and it is an all-around good experience."
"It is a great finished product.""He is the only hardwood floor installer and re-surfacer that I would use right now. Calvin is decent and he has integrity. We worked well together. His work is cost effective for our clients and the quality of his work is good."
"His prices are reasonable.""They are responsible, on time, honest, and good."
"They get the job done.""He did a good job. I had gotten several estimates, but he was also the most affordable."
"He got it done quickly and his work totally changed the look of my home. The floors are just gorgeous.""Go to him."
"He was timely and honest.""Very client focused and responsive"
"Their individual interaction with the clients to explain things well""I think he's very professional. He came on time, he presented a realistic estimate, and he completed the work on time. I have already used him a few times."
"Good quality for a reasonable cost""Use them, because they are very good and efficient."
"They came in and did a good job. They were there on the days we set, and they worked 9 to 10 hours a day. They finished the whole house in a week. I give him 5 stars.""I think they're very professional, they know what they're doing, and I would trust them with any of my hardwood floor finishes. He did above and beyond what we expected. He's excellent."
"He's a '10+'. The quality of his work was absolutely professional and his personality stood out in that he made us feel very comfortable. He's very genuine. You have the sense that he would do anything he could to make you happy. His clean-up was also excellent. Because we had mis-measured, he came back to do some additional work for us, and even though it was our mistake, he did the additional work at no charge. Of all the contractors we used in the remodel, he was the best. He stood out. We're having other floors done as soon as we can, and when we do, we'll be using him.""They are very professional, clean, and easy to work with."
"They do beautiful work and they do what they say they are going to do.""They are on time, the prices are good, and when they finish up, they clean up after themselves."
"They get the job done and they get it done in a courteous and fast manner.""That they should use them"
"I liked everything. The whole entire process was perfect. I was not displeased with anything he did. He was very good. I was very happy and pleased with his work.""I think they were very professional and fast. They did everything right. I was extremely satisfied with the results."
"The results were amazing and everything was perfect, without me controlling their work. ""He was clean and courteous. The work was reasonably priced and was good a quality finish."
"Refinishing a hard floor is normally dirty, but he was very clean as far as his work. He was great.""That they did a really great job, they were very reasonable. Calvin is very businesslike, and they were just great."
"They were expedient and had very good quality service. He was very considerate of my needs, being that I lived in the house while they did the work.""You get value for your money. "
"Calvin is a friendly guy. He is professional and he does good quality work.""He did a very nice job. He was very quick."
"He met our time constraints.""Detailed, sincere, quality, and service"
"Very meticulous""That he is rock solid, his word is good. He does what he says he will do."
"His level of professionalism""They were very prompt, thorough, and they did a good job."
"The quality of the work""He is an honest businessman. He delivers on his promise. He shows up on time, and he does what he says he will do."
"He exceeded my expectations. I was very happy with his proposal and work. People will resonate well with his attitude.""Great value"
"They got the job done quickly and it was quality work at the very best price.""They were extremely professional. They followed through and did what they said they were going to do. There were no surprises."
"Their customer service is impeccable. They showed up on time, and they knew exactly what they were going to do and how much it was going to cost.""He was timely and very honest."
"His honesty and straightforwardness""Calvin is very conscientious."
"Calvin does a good job.""They are very honest, reliable, and the prices are reasonable."
"The great prices""They did quality work on my hardwood floors. Their pricing was competitive."
"He was very accommodating to my request. He has good work ethic. I say that he should keep up the good work.""They are very good and the quality is excellent."
"They are very detail oriented.""They do exactly what they say, and the quality of their work is good."
"The estimated price didn't change after the work was completed. They were very thorough.""Calvin was very good and prompt. He was very diligent and the floors look great."
"He did a great job.""The good price, and that he is a friendly guy."
"I like that he is friendly. His price is good. I've used him three times, since I'm a general contractor, and he's been great. I didn't have any problems with him. ""He was very efficient. He does a good job and he gets the job done."
"I like that he's efficient and very professional.""He takes pride in his work and the job is excellent. I was really pleased with the whole outcome."
"I feel comfortable with him and as if I had known him for a long time. He is very professional.""The work he did, the refinishing and polishing of my hardwood floors. He did an excellent job. I would definitely recommend him."
"He was very honest and straightforward. There were no surprises as far as price, quality, and schedule after the work was done. His prices are competitive. He did was he promised he will do. ""Calvin was honest, straightforward, and he did a good job."
"He did what he said he was going to do. He was on schedule and he charged me the price he stated.""Good price and good quality"
"They showed up on time, did what he was supposed to do, and did a good job.""They were really good and they offered the best price."
"He did extra work for free. He didn't nickel and dime me. He was very fair as far as the price.""Good value for the money, the guy is meticulous, and he's been doing this for a long time, so he knows what he is doing."
"I like the value that I got for what I paid.""He's hardworking and very dedicated to his work."
"He said he was going to finish in two days and he did.""They were very efficient, clean, and friendly. "
"They did the floors exactly how they said they were going to do it. We were very satisfied.""He's very good, prompt, and very polite."
"I think his quality is very reliable.""They were very quick. The job was done right. They put the appropriate number of coating on the floor. Some refinishers would skip out on that."
"I like that they were quick and fast. I like that they showed up.""I would recommend them. He gave us an honest recommendation. He didn't take advantage of us by charging us for work that is not necessary."
"They are professional and they deliver on time.""They are professional and detail-oriented."
"They did the work in the time they stated and cleaned up really well. He was very respectful of my house and belongings.""He was professional and dependable. He came when we was supposed to. He cleaned up after he finished the work. The price was reasonable. Weeks later, I had a question about something, and he came back to give me the answer. I had a good experience with them."
"He was concerned about what I wanted. He was approachable.""They should definitely use them. He's friendly and he made sure that I like the color. It was a very nice customer service experience working with him. He kept in touched with me, as far as how long it will take and was very informative."
"He was honest. He made sure to come by, and he walked through the house to make sure everything is fabulous. The expectations he set was high and he definitely met them. He made sure I was completely satisfied.""He is very detailed. Even if he misses something, he would immediately come back to fix it."
"They were easy to work with and detailed. He met all my requests and requirements. I was very satisfied. ""The price is reasonable. The quality of the work is pretty good. I had nothing to compare them with, because it was my first time to have cleaning and sanding done on my hardwood floors. He was pleasant to deal with. I had other quotes from other places and his quote has the lowest price."
"The whole overall experience, he was very easy to deal with.""They are very good at what they do."
"The quality of their work""Very good, and they get their work done really fast."
"They are very friendly and they get their work done at a good price.""They are very responsive, open to changes, and they make their commitments."
"They are easy to work with.""He was reliable, timely, neat and tidy. He explained what he was going to do prior to the job and did a good job."
"They did 'match work' for us, where they matched the existing floor, which is several years old, with the same color. I liked the quality of the work and we were very satisfied with it.""I would say that he is quick and he works diligently on the project. He also delivers what he promises."
"I like the quality of his work.""He cooperates with the client. "
"I had 3 different companies that gave me an estimate. I chose him because he is down-to-earth and his price is reasonable.""He had good follow-up and he was on time."
"Good results, I'm in Hawaii and I trusted him from 2,300 miles away.""He's a hardworking, dedicated man and he doesn't fool around. He gets the job done."
"The floor came out really nicely.""Get a few more estimates before using them."
"They have a flexible schedule.""He is conscientious, on time, and he does a good job."
"He is conscientious, on time, and he does a good job.""Calvin is reliable. "
"He delivered as promised. ""He is very cooperative and impressive. He is a very knowledgeable and hardworking guy."
"His knowledge of his work. He did a great job for us.""They do good work for a good price."
"They are easy to work with.""They did a good job. I would trust them again."
"I think Calvin was a nice guy.""Double-check their measurements before they order the hardwood floors."
"They found the hardwood floors we wanted. They were able to bring them from their warehouse in Los Angeles, and they got them here on time.""Nice guy, but the wood buckled after the installation."
"He was quick."