Independently Rated Highest in Quality
F i f t h
Consecutive Year
Originally Earned:
December 2012
We declare that Bongiorno Termite Control, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1942
(925) 364-5488

Andrew Bongiorno is owner of Bongiorno Termite Control, Inc.

Bongiorno Termite Control, Inc. is a full-service termite company that provides inspections, treatments, and repairs for residential clients in Contra Costa and Alameda Counties. The company’s subterranean termite treatment consists of a chemical barrier that protects structures for up to 10 years if left undisturbed. It can also provide local treatments that are designed to eradicate drywood termites, wood boring beetles, carpenter bees, carpenter ants and fungus/dry rot.

Owner Andrew Bongiorno says his favorite part of the termite control business is interacting with clients and helping them understand the specifics of their infestations. “I always make sure I’m accessible to my clients, which is important for establishing trust. When a customer calls me with a question, they know I’m going to immediately answer it, and they appreciate that type of direct communication.”

Bongiorno Termite Control also works with realtors and their clients to ensure their homes are termite-free before going on the market. “We also provide a thorough, comprehensive inspection and report for prospective buyers of a home,” says Mr. Bongiorno. “We strive to provide high-quality termite inspections and treatments that make the home selling process as easy as possible for our clients.”

Company Philosophy

“Our number one goal is to provide every customer with good, honest work at a fair price. We’ve always maintained a high level of honesty and integrity in everything we do, and that has allowed us to build lasting relationships with our clients and gain their referrals.”

Serving Contra Costa and Alameda Counties

Inspections
Treatments & Repairs

Altriset
Premise 75
Termidor
Tim-bor

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for termite control companies that have earned the prestigious Diamond Certified award. For Bongiorno Termite Control, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: take a straightforward approach to every job that ensures the client is treated...

Frequently Asked Questions

Q: How long will it take you to treat my termite problem?
A: "In most cases, we can complete your job within one week. "
Q: How do you treat termite infestations?
A: "Our termite treatment consists of a chemical barrier that’s applied to the soil adjacent to all the foundations and supports of your home. It leaves a chemical barrier that will last up to 10 years or longer if left undisturbed. If you...
Q: Are your prices competitive?
A: "Yes. In fact, our prices are slightly lower than most pest control companies in our area. "

Industry Info

Chemical products are no substitute for a pest control professional.
When it comes to eradicating termites and other pests, many homeowners opt for store-bought extermination products as a less expensive alternative to hiring a pest control professional. However, most of these products lack the ability to actually...
Findings based on statistically reliable research from 175 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 175

Diamond Certified Qualification

Based on 175 customer surveys, we declare
Bongiorno Termite Control, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1942
Continuously qualified since December 2012.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Jason A. Verified Customer Name
"He came out the same day and sent the report back the same day."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Bongiorno Termite Control, Inc.
(925) 364-5488
DCID9256792847

Mon – Fri: 8am – 5pm

Serving Contra Costa and Alameda Counties

Andrew Bongiorno, Owner
13
8
OPR-11367
Liability Insurance, Workers' Compensation
Delta Association of Realtors®
2006
Inspections, Treatments & Repairs
Altriset, Premise 75, Termidor, Tim-bor
800
Residential, Some Commercial
4-Year Guarantee on Drywood Termite Treatments, 4-Year Guarantee on Subterranean Termite Treatments

Photo & Video Gallery

Survey Responses For

Bongiorno Termite Control, Inc.

Bongiorno Termite Control, Inc.: Average 9.4 out of 10 based on 175 unique customer surveys of customer satisfaction.
Jason A. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Mr. Bongiorno is very handsome. "

"He came out the same day and sent the report back the same day."

Natalie M. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very polite and very responsive, they were fast and professional."

"What I liked the most was how fast they scheduled the appointment."

Diego I. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have great customer service, and they use high-tech equipment."

"They came out quickly. I think they are the best for that area. The price was affordable."

Vanessa G. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Just that they were good"

"Quick, and everything was accurate and fast."

Monique F. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very unique company, they do a lot of pre-sales reports."

"I liked the speed they had with getting us the report for the listing."

Renee M. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They've been very good with their quarterly maintenance and inspections on properties that we lease. They also do inspections and reports for new properties or prospected properties."

"They're reliable."

David G. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They deliver what they promise, and they have a good follow-up."

"They were quick and punctual."

Patricia L. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very personable and professional"

"The quality performance, they work on all of my listings in the area. "

Shannon T. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The representative was very nice and thorough."

"They were very prompt, very nice, and polite. They were courteous too."

Dan J. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very professional, and they are honest."

"Very professional, and they are honest."

Darcy A. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The guy who came out was excellent, knowledgeable, and thorough. They were very reasonably priced. I am completely satisfied."

"Helpful, friendly, and they gave me confidence."

Jeannette B. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Professional and delightful"

"Very honest, dependable, and they are responsible. "

Carol V. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We have a ton of properties out there for listings. They responded to their emails. They set dates quickly and send the bill as one invoice. They were very accurate with their reports. "

"Customer service"

Jose G. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I don't have a lot of knowledge about that."

"They were easy to deal with."

Fernando A. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did what they said they would do, they got here on time, and they did more than I asked. "

"They showed up on time, they did what they said they would do, and they left."

Greg H. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very reputable and honest."

"The technician was very friendly and professional. They came out the same day that I called. It was good."

Luke S. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're personable, customer-oriented, and they treat each job with individual attention. "

"Their willingness to solve problems"

Lee H. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were good. They were knowledgeable, efficient, and they gave accurate quotes. I was also given reports for my records, which is good if I want to sell down the line."

"They were good communicators about the price and what to expect."

Yvonne P. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I feel they gave me special effort in taking care of my termite problem. They were persistent. The problem is now gone."

"They are considerate."

Ellen A. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I use them exclusively for all of my termite inspections."

"Fast response and reasonable rates"