Independently Rated Highest in Quality
F i f t h
Consecutive Year
Originally Earned:
December 2012
We declare that Bongiorno Termite Control, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1942
(925) 364-5488

Andrew Bongiorno is owner of Bongiorno Termite Control, Inc.

Bongiorno Termite Control, Inc. is a full-service termite company that provides inspections, treatments, and repairs for residential clients in Contra Costa and Alameda Counties. The company’s subterranean termite treatment consists of a chemical barrier that protects structures for up to 10 years if left undisturbed. It can also provide local treatments that are designed to eradicate drywood termites, wood boring beetles, carpenter bees, carpenter ants and fungus/dry rot.

Owner Andrew Bongiorno says his favorite part of the termite control business is interacting with clients and helping them understand the specifics of their infestations. “I always make sure I’m accessible to my clients, which is important for establishing trust. When a customer calls me with a question, they know I’m going to immediately answer it, and they appreciate that type of direct communication.”

Bongiorno Termite Control also works with realtors and their clients to ensure their homes are termite-free before going on the market. “We also provide a thorough, comprehensive inspection and report for prospective buyers of a home,” says Mr. Bongiorno. “We strive to provide high-quality termite inspections and treatments that make the home selling process as easy as possible for our clients.”

Company Philosophy

“Our number one goal is to provide every customer with good, honest work at a fair price. We’ve always maintained a high level of honesty and integrity in everything we do, and that has allowed us to build lasting relationships with our clients and gain their referrals.”

Serving Contra Costa and Alameda Counties

Inspections
Treatments & Repairs

Altriset
Premise 75
Termidor
Tim-bor

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for termite control companies that have earned the prestigious Diamond Certified award. For Bongiorno Termite Control, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: take a straightforward approach to every job that ensures the client is treated...

Frequently Asked Questions

Q: How long will it take you to treat my termite problem?
A: "In most cases, we can complete your job within one week. "
Q: How do you treat termite infestations?
A: "Our termite treatment consists of a chemical barrier that’s applied to the soil adjacent to all the foundations and supports of your home. It leaves a chemical barrier that will last up to 10 years or longer if left undisturbed. If you...
Q: Are your prices competitive?
A: "Yes. In fact, our prices are slightly lower than most pest control companies in our area. "

Industry Info

Chemical products are no substitute for a pest control professional.
When it comes to eradicating termites and other pests, many homeowners opt for store-bought extermination products as a less expensive alternative to hiring a pest control professional. However, most of these products lack the ability to actually...
Findings based on statistically reliable research from 150 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 150

Diamond Certified Qualification

Based on 150 customer surveys, we declare
Bongiorno Termite Control, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1942
Continuously qualified since December 2012.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Ellen A. Verified Customer Name
"Fast response and reasonable rates"
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Bongiorno Termite Control, Inc.
(925) 364-5488
DCID9256792847

Mon – Fri: 8am – 5pm

Serving Contra Costa and Alameda Counties

Andrew Bongiorno, Owner
13
8
OPR-11367
Liability Insurance, Workers' Compensation
Delta Association of Realtors®
2006
Inspections, Treatments & Repairs
Altriset, Premise 75, Termidor, Tim-bor
800
Residential, Some Commercial
4-Year Guarantee on Drywood Termite Treatments, 4-Year Guarantee on Subterranean Termite Treatments

Photo & Video Gallery

Survey Responses For

Bongiorno Termite Control, Inc.

Bongiorno Termite Control, Inc.: Average 9.5 out of 10 based on 150 unique customer surveys of customer satisfaction.
Ellen A. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I use them exclusively for all of my termite inspections."

"Fast response and reasonable rates"

Jean L. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They seem like a small business that makes itself approachable for customers, very professional and very thorough. They were very good about answering our questions and keeping us informed about areas around the property that needed attention."

"The gal in the office was very thorough and good with communication. The guys who came to do the inspection were knowledgeable and timely. I liked that they were thorough about the inspection and didn't take any shortcuts. They took time to check for everything really well, so we knew everything that needed to be taken care of. "

Joe C. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are the best in the business. I use them all of the time."

"Experience-wise and technique-wise, Andrew is far above his competition."

Kari C. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional and thorough. We use them for inspections all the time, and they are very accommodating about coming out when we need them."

"I liked that they were really good with my clients, very professional. I know that when I hire them for a job they are going to check everything thoroughly, which puts me at ease knowing nothing, has been overlooked. I am happy to refer them to my clients because of this thoroughness."

Kat S. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Andrew is very knowledgeable, he listens to his clients' needs, and he explains in layman's terms what the issue is. The staff is very polite and welcoming."

"Andrew's knowledge of the business is what I liked."

Larry S. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The technician was on time and was very thorough with the report. He sent it to me exactly when expected. Everything that he promised to do came about."

"I liked the thoroughness of the report."

Linda T. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I can rely on them."

"I liked that Andy was accurate and reliable. Reliability is not commonly found in that industry."

Maggie H. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Not only do they do a really good inspection, but if work is needed, they make sure that their prices are very competitive. Even if it's a wall or something major, their prices are excellent."

"I liked the ease of getting someone out to my house right away."

Marilyn N. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm a realtor, and he is the only person I recommend to my clients."

"I liked that he is a Christian and has those values. If something does goes awry, he takes care of it. He is very much available, when I call him, he shows up on the same day and gets it done."

Martha W. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Andrew seemed very nice and pretty thorough. I have been satisfied."

"I liked their thoroughness."

Michael A. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I only use them for inspections. Andrew is a nice guy and finds every issue during the inspection. He is very professional."

"I liked that Andrew is available most of the time, and they are flexible with their timing."

Michael T. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are our trusted termite company, and the only one we use for inspections."

"They show up when they say they will."

Mike B. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Andy is extremely knowledgeable in his field and provides a very cost-effective service. He is the kind of person who conducts an inspection as if it was for his own home."

"I really like the thoroughness that Andy gives to an inspection."

Mike N. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're really fair on prices and thorough in their inspections."

"I use them for all of my inspections, and they are very thorough. Occasionally, my clients will obtain their own reports from another company, and it is clear that Bongiorno takes their time and does a much more thorough job than their competitors. They don't cut any corners on my inspections. Andy really takes the time out to do it right. He is very professional and knows how to talk to my clients. He explains it all in a straightforward way that anyone can understand. "

Peter P. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very thorough and do great when working with buyers."

"I liked that they were reliable and dependable."

Rebecca B. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They got it done when I needed it, immediately."

"I liked that they did the work when I needed it to be done."

Rich S. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're quick and thorough."

"I liked that they were so thorough in their inspections. Other companies tend to get too caught up in unimportant details."

James R. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. "

"They were very quick."

Shannon G. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Andrew is very straightforward and trustworthy. He always fits me in for an appointment. His reports are really good, and he knows what he is doing."

"I like that they can fit me in when I need it."

Adrian H. Verified Bongiorno Termite Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Andy's always good. They're dependable and reasonably priced."

"I like that he covers many areas. He will go to Alameda and Solano counties too. "